Austin Apartment Reviews Guide
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Luxury Apartments in Greater Austin

Page 6 of 7: businesses ranked 501-600 of 665. Ranked by score and relevance, start from the top or open the full map view.

Brixton South Shore
#501
64

Brixton South Shore

3.9(123)✓ Google-verified

Staff attentiveness stands out: maintenance responds within hours, and certain leasing team members genuinely engage with residents. Apartments themselves are well-designed with quartz counters, stainless steel, high ceilings, and balconies with views. The real friction point is parking. Management drastically cut visitor spaces to five or ten spots across 100+ units, applied unclear signage, and operates an aggressive towing system that catches even properly registered vehicles. Fees stack ($150 reserved spot, $4 daily visitor pass), and multiple residents report feeling the property prioritizes parking revenue over resident experience. Maintenance quality and staff warmth don't fully offset management's parking decisions and how those changes were communicated. A five-year resident confirms the building is well-maintained and the neighborhood feels secure behind the gate. Short-stay visitors and those without dedicated parking should expect friction. One leasing staff member received a complaint about rudeness, suggesting inconsistency. Pest complaints and occasional elevator failures were mentioned but not pervasive.

Luxury Apartments
Lively At Gilbert
#502
61 low data

Lively At Gilbert

5.0(4)✓ Google-verifiedPublishes prices

All four reviews are five-star. Residents and tours mention staff warmth and quick maintenance response, with particular praise for Ariana, Amber, and Ronya. Units are described as cute and well-kept. Data is limited to four reviews.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Horseshoe Apartments
#503
55

Horseshoe Apartments

3.4(21)✓ Google-verified

Horseshoe Apartments in Leander draws strong praise for clean, spacious units with quality finishes at competitive rates, supported by a responsive leasing staff. However, a significant subset of residents report serious problems: water intrusion and sewage concerns unresolved despite repeated requests, inadequate emergency maintenance response, poor soundproofing allowing neighbors' noise throughout day and night, and pest control failures despite monthly fees. Several residents cite management's dismissiveness toward habitability complaints as the core friction point.

Luxury ApartmentsPet-Friendly ApartmentsStudent Housing
The Flats on San Felipe
#504
58

The Flats on San Felipe

3.5(145)✓ Google-verifiedPublishes prices

Residents who stay long-term often praise the location, amenities, and maintenance staff like Frank and Gloria. The community appeals to those who value affordability and proximity to shopping. However, chronic problems undermine daily life: roaches persist despite calls, neighbors ignore lease rules with management's indifference, and car break-ins are frequent. Office staff are inconsistently responsive, sometimes dismissive to occupants not on the lease, and disputes over damage liability and rent increases leave many feeling disrespected. Staying here requires tolerance for noise, security risks, and unpredictable management. The dog park and fitness center are bonuses, but pest control, noise enforcement, and reliable reception desk coverage fall short. Long-term residents tend to decide not to renew.

Pet-Friendly ApartmentsLuxury Apartments
Severino Townhomes at The Reserve at Penley Park
#505
59 low data

Severino Townhomes at The Reserve at Penley Park

4.6(9)✓ Google-verified

Eight of nine reviewers praise spacious townhomes and attentive staff, particularly Renzo and Frank. One tenant reported aggressive deposit withholding, unaddressed pre-existing damage, and a missed final walk-through, creating sharp tension in the feedback.

Townhome & Garden-Style CommunitiesLuxury ApartmentsStudent Housing
Railyard Apartments
#506
63

Railyard Apartments

4.7(13)✓ Google-verified

Most residents praise the downtown location, renovations, and staff warmth, particularly naming Amanda and Shauna as exceptional managers. One long review documents serious move-in failures, staffing gaps, and pest issues, claiming the "luxury" label is misleading and resulted in expensive problems.

Luxury ApartmentsPet-Friendly Apartments
Sur512
#507
64

Sur512

3.8(328)✓ Google-verified

The leasing team earns consistent praise for helpfulness during tours and the signing process, with staff like Rashod, Miriam, and Diane singled out by name. Once moved in, however, residents face a stark divide: apartments themselves are well-finished, but maintenance failures and safety issues dominate complaints. Mold appears repeatedly, appliances break within weeks, and residents report the management becomes distant. Broken elevators, non-functional gym equipment, pool neglect, and lack of security (homeless individuals entering buildings, cars broken into) underscore a pattern of deferred upkeep despite amenity fees. Communication deteriorates sharply post-move-in: calls route through an AI system, emails go unanswered for days, and emergency maintenance is slow or unresponsive. Management's responsiveness to specific residents (one reviewer noted Rashod's urgent response to harassment) suggests selective attention rather than systematic care. The building itself appears divided in quality and security, with the south building cited as particularly neglected. For renters on a budget, monthly charges for non-working amenities compound frustration. Former residents also report difficulty obtaining proof-of-residency documents for future applications.

Luxury ApartmentsPet-Friendly Apartments
Bridge at Asher Apartments
#508
64

Bridge at Asher Apartments

3.8(255)✓ Google-verifiedPublishes prices

Many residents credit Brenan, Ashley, and Kristen in the leasing office for patient, professional guidance through application and move-in. The property offers a large pool, dog park, and outdoor fitness area that residents value. However, persistent complaints centre on maintenance: long waits (months for fixes), unscheduled visits that inconvenience residents, language barriers preventing repairs, and hallway cleanliness issues including a reported cockroach infestation. One resident described sleeping with their bedroom door open for over a year due to a cleaning failure. Management responses are perceived as generic and dismissive, not addressing the root problems. Renters with straightforward leasing needs and those who rarely need maintenance service tend to feel satisfied here. Those requiring frequent maintenance support, living in older sections, or sensitive to noise should think carefully before signing.

Luxury ApartmentsPet-Friendly Apartments
Iconic at Round Rock
#509
58 low data

Iconic at Round Rock

3.9(14)✓ Google-verified

Staff leadership (particularly Gio) earns consistent praise for professionalism and quick repairs, but recent reviews show a sharp collapse in office communication, maintenance response, and pest control follow-through. Older residents report unresolved roaches, broken amenities, and deposit holds; newer movers cite oven repairs ignored and late fees after move-in date changes.

Luxury ApartmentsStudent Housing
City North at Sunrise Ranch Apartments
#510
59

City North at Sunrise Ranch Apartments

3.7(261)✓ Google-verifiedPublishes prices

Five-year residents praise the quiet grounds and attentive staff like Joe Bokor, but newer tenants face a leasing office that often does not answer phones or show up for appointments. Once inside, work orders sit marked complete without repairs made, mold gets painted over rather than fixed, and unauthorized maintenance entries occur during notice periods. Move-out bills routinely shock residents with fees far exceeding deposits. The place markets resort-style amenities (pool, dog park, grill area) but residents find them closed, heavily restricted, or poorly maintained. Pest and mold issues recur across reviews. The business's own website states services like these; the evidence suggests execution falls well short, and billing practices feel deliberately extractive to long-term renters.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Avana SoCo
#511
62

Avana SoCo

3.7(454)✓ Google-verified

Living at Avana SoCo runs hot and cold. Some residents praise quick maintenance fixes and friendly staff, but many encounter unresponsive management, weeks-long repair delays, and broken systems (AC, dryers, gates). Recent staffing changes, including new maintenance head Jerry Nance, appear to have improved operations for some, though complaints about vehicle break-ins, predatory towing fees, and inconsistent trash service persist. The property's leasing team divides opinion. Individual agents like Chris and Raya earn personal praise for warmth and follow-through, but the office collectively struggles with administrative errors, move-in mishaps (missing keys, wrong garage assignments, broken dryer units at check-in), and poor responsiveness to calls. Pet owners find dog stations and the pet-friendly designation, but broader property maintenance-landscaping damage to cars, pool closures, pest delays-undermines the luxury price tag.

Luxury ApartmentsPet-Friendly Apartments
Bridge at Arella Lakeline Apartments
#512
58

Bridge at Arella Lakeline Apartments

3.5(259)✓ Google-verified

Bridge at Arella offers modern apartments in a peaceful Lakeline setting, but residents report a stark divide in their experience. The maintenance supervisor John and his team are praised for quick, professional repairs, yet dozens report broken appliances sitting unrepaired for weeks or months, theft and break-ins, and a leasing office that rarely answers or provides updates. The bundled internet ($70/month, compulsory) is legacy copper, not fiber, making work-from-home frustrating. Common areas fall into disrepair: parking lot lights stay dark, parcel lockers rust unused for over a year, gates lock then stay propped open creating security gaps. Pest control fees don't stop insects. Long-term residents say management turns over frequently, leaving problems ignored and renewal incentives withheld.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities
Folio Apartments
#513
54

Folio Apartments

3.3(271)✓ Google-verifiedPublishes prices

Leasing tours here can be smooth, and new residents report quick fixes for urgent maintenance calls. The fitness room and multiple pools draw praise, as does the North Austin location near the Domain. But staying reveals structural problems: thin walls transmit neighbor noise relentlessly, bedrooms stay hot despite AC running, appliances age poorly and break, and parking spaces are cramped. After you sign, management shifts-complaints about noise violations and broken equipment go unaddressed, security concerns after garage break-ins linger for weeks, and gate failures happen regularly. Residents face high move-out fees and challenged security deposits, often backed by the corporate owner (Greystar). The dog parks lack proper drainage and maintenance; raccoons overrun trash bins nightly; and building systems struggle with basic tasks like lighting poolside areas or preparing for winter weather. Office staff have been described as indifferent to resident problems once leases are signed. Multiple residents regret moving in and warn others away, citing a gap between the polished tour experience and the daily reality of living here.

Student HousingLuxury ApartmentsPet-Friendly Apartments
Somerset Townhomes
#514
65

Somerset Townhomes

4.0(98)✓ Google-verified

Strong leasing and management interactions overshadow persistent complaints about aging systems. The community lives up to its peaceful reputation and location perks, but A/C failures, mice, and security lapses undercut the luxury positioning. Ahmed's maintenance responsiveness earns consistent praise, yet the property's 30-year age shows in cooling capacity during Texas summers and requiring significant recent upgrades (HVAC cleaning, insulation, thermostats). Townhome layouts with attached garages appeal to privacy-seekers. Management turnover has been frequent, though current staff members like Dallas and Valerie get top marks. The 30-meter lap pool, fitness center, and sauna draw renters, but gym equipment downtime and early-morning noise complaints suggest enforcement gaps. Best suited to renters prioritizing location and modern leasing experience over move-in-ready luxury.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Callista Hill Country Apartments
#515
63

Callista Hill Country Apartments

3.7(211)✓ Google-verified

Staff like Alex and Chris excel at leasing and tours, and maintenance handles minor repairs quickly. But the complex struggles with its core operations: cars get stolen due to poor security, parking fills after 10pm, and residents face surprise cleaning bills of $250-$400 after move-out despite being told their units were clean. Multiple residents reported management ignoring safety complaints (homeless encampments, mail theft) and unresolved water damage. The peaceful setting and friendly neighbors draw praise, and on-site amenities are substantial. Yet residents living longer than a year report noticeable decline after management changes, with unclean common areas (pool shut down frequently), broken fitness equipment, and little recourse when complaints reach corporate office.

Luxury ApartmentsPet-Friendly Apartments
Aldrich 51 Apartments
#516
63

Aldrich 51 Apartments

3.7(210)✓ Google-verifiedPublishes prices

Reviewers praise the Mueller location, spacious layouts, and responsive management team, particularly naming Martin and Nelson for personal attention and quick work. The concrete building offers rare soundproofing for apartments. However, chronic fire alarm false triggers disrupt sleep repeatedly, pest control has lapsed with roaches appearing in common areas, and security gaps allow unauthorized entry. One reviewer reported a $214 monthly rent jump after lease renewal with allegedly illegal practices. Long-term residents stay for the location and value, but newer arrivals encounter deteriorating maintenance and building systems.

Luxury ApartmentsPet-Friendly Apartments
Oxford at Santa Clara Apartments
#517
58

Oxford at Santa Clara Apartments

3.4(385)✓ Google-verifiedPublishes prices

Staff earn consistent praise for warmth and problem-solving, and residents enjoy the quiet surroundings and maintenance responsiveness. However, persistent issues with cockroaches, mail theft, aggressive towing fees ($350 claimed), and delayed repairs to shared amenities (broken grills, gym equipment, pool furniture) create friction. Some visitors report trash accumulation around the property and difficulty locating buildings at night. Leasing team members like Kai and Gerby stand out for their attentiveness. The resort-style pool, fitness center, and planned social events appeal to those who use them. Buyers should weigh strong staff friendliness against documented complaints about pest control, security, and enforcement practices.

Affordable & Section 8 HousingTownhome & Garden-Style CommunitiesSenior Living Apartments
The Shoal Apartments
#518
63

The Shoal Apartments

4.2(37)✓ Google-verified

Strong location and capable staff draw residents, but building maintenance lapses create real friction. Reviewers consistently praise Megan, Alexis, Eddie, Oscar, and Kyle for going out of their way. The West End proximity to downtown, trails, and shops wins over commuters. However, the single elevator frequently breaks, trash pickup at 3-5 am creates sleep disruption, euro-style washers ruin clothes, and interior units feel dark despite efficient floor plans. A newer building that has not yet solved its infrastructure reliability.

Luxury ApartmentsPet-Friendly Apartments
Cedar + Sage Apartment Homes
#519
63

Cedar + Sage Apartment Homes

4.2(28)✓ Google-verified

The property earns strong praise from residents who value its calm South Austin setting, modern interiors, and staff responsiveness during move-in and day-to-day issues. However, a significant cohort reports serious breakdowns in maintenance responsiveness and mold handling, particularly around lease start and emergency situations, leaving some tenants feeling unheard or unsafe. Staff like Desiree (leasing) and Luis (maintenance) draw repeated commendation for going above and beyond for residents who experience smooth moves. The tension: leasing and day-to-day tenant relations operate at high standards, yet emergency remediation and follow-through on complex repairs falter, with some reporting office calls deliberately ignored once they become residents rather than prospects.

Luxury Apartments
Platform Apartments
#520
63

Platform Apartments

3.7(403)✓ Google-verified

Platform Apartments' leasing team (Tony, Ari, Chance) earns consistent praise for friendly, responsive service. Amenities like pools and gym draw compliments. However, a significant number of longer-term residents report serious safety issues including violent crime and recurring break-ins, combined with property neglect and management that leaves maintenance requests unresolved for months. Experiences vary sharply: new arrivals describe smooth moves and good customer service, while established tenants cite escalating frustration with unaddressed maintenance, unnotified trespassing during construction, and deposits withheld through disputed charges. The property's East Austin location appeals to those near UT and transit, but reviews indicate persistent problems with security infrastructure (broken gates, non-functional cameras, package theft), recurring mechanical failures (HVAC work orders spanning years, broken EV chargers), and physical deterioration (pigeon infestations in parking garages, rodents in common areas, stains and pet waste in hallways). Management company Greystar faces explicit criticism for unresponsive communication and aggressive collection practices.

Luxury ApartmentsPet-Friendly Apartments
The Foundry Apartments
#521
63

The Foundry Apartments

3.7(345)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing team and nearby location, with some noting responsive maintenance and clean interiors. However, recurring complaints center on delayed repairs (especially the elevator), poor upkeep of grounds, and communication gaps around fees and move-out charges that surprise tenants.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities
Promesa Apartments
#522
63

Promesa Apartments

3.9(76)✓ Google-verified

Long-term residents consistently praise the responsive management team (especially Ava and Laura), fast maintenance, and quiet setting despite proximity to schools. The complex offers spacious apartments at competitive prices with dog-friendly grounds. However, a growing strain emerges: repeated car break-ins, inadequate security response, and reports of worsening property maintenance and cleanliness undermine the experience for some residents, particularly those concerned about vehicle safety.

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Village at Gracy Farms
#523
63

Village at Gracy Farms

3.7(225)✓ Google-verifiedPublishes prices

The front-of-house experience shines: leasing agent Andrea earns repeated praise for friendly, patient tours, and some maintenance staff like Rodrigo deliver fast responses. The property grounds are clean and quiet. But the behind-the-scenes failures are severe and persistent. Residents report infestation problems management has failed to solve after a year, emergency maintenance delays when medicines were locked away, and cleaning deposits unreturned nearly a year after move-out despite repeated follow-up emails. The gap between the welcoming tour and the daily living experience is stark. Management communication appears broken. A resident describing a major pest crisis reports being falsely marked down as refusing service; another says management never contacted them about the problem despite their own maintenance worker eventually organizing a full cleanout. Deposit disputes linger in legal territory. For those who get responsive maintenance like Rodrigo, the experience improves. But the pattern across reviews suggests this requires luck or persistence rather than consistent policy.

Student HousingPet-Friendly ApartmentsLuxury Apartments
Sedona Springs
#524
63

Sedona Springs

3.7(144)✓ Google-verified

Sedona Springs draws tenants seeking a calm, tree-filled setting in Oak Hill with responsive maintenance and reasonable pricing for its spacious floor plans. The property's older construction means thicker walls and quiet neighbors, but also brings trade-offs: dim lighting, cracking seals, and poorly executed finishes that clash with rental costs some find steep for the building's age.

Luxury ApartmentsPet-Friendly Apartments
The Heights at 8721
#525
63

The Heights at 8721

4.0(93)✓ Google-verified

Staff warmth and prompt maintenance earn consistent praise, but the property is plagued by mold, leaks, pest infestations, and broken security that management has struggled to fix. Reviewers describe beautiful finishes masking serious construction flaws, and those facing health risks report management shifting focus to liability waivers rather than repairs. The gap between marketing and lived experience is stark.

Luxury ApartmentsAffordable & Section 8 HousingSenior Living Apartments
The Arnold
#526
63

The Arnold

3.7(237)✓ Google-verifiedPublishes prices

Five-star reviewers consistently praise individual staff members-Greg in maintenance, Elsy and Antoinette in leasing-for fast, attentive service and genuine helpfulness. The pool and grounds appeal to those who want amenities, and clean units with responsive teams are repeated positives. One and two-star reviews paint a starkly different picture: broken security systems lead to repeated car break-ins, pest infestations, malfunctioning appliances that repeat, and common areas left dirty for extended periods. Communication from management is evasive and unhelpful. Tours come with surprise parking tickets issued by the property's own system, then ignored when disputed.

Luxury ApartmentsPet-Friendly Apartments
District on La Frontera
#527
54

District on La Frontera

2.9(355)✓ Google-verifiedPublishes prices

Most residents report a complex marked by roach infestations, broken appliances left unfixed for months, and maintenance that either ignores requests or botches repairs. Staff documentation appears unreliable, with work orders falsely closed as complete. A handful of residents praise individual staff members (Luz Fundora, Lisa in later reviews, unnamed "Cuban lady"), but these isolated bright spots cannot override the scale and severity of complaints about habitability, pest control failures, drainage problems, and management indifference. The gym has remained closed for several months, pools have been sporadically available, and unit turnover leaves apartments visibly dirty and broken. Residents moved out mid-lease or refused to pay rent due to unresolved conditions. More recent reviews hint at some staff changes improving responsiveness, yet safety concerns (no fire extinguisher, drug found at pool, aggressive towing practices, loose maintenance equipment) and core maintenance failures persist. The 2.9 rating across 355 reviews reflects a property where systemic operational collapse overshadows rare individual courtesy.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Lakeline Parmer Lane Apartments
#528
62

Lakeline Parmer Lane Apartments

3.6(271)✓ Google-verifiedPublishes prices

Strong staff engagement drives positive tours and move-ins, with Maria and Tabitha named repeatedly for attentiveness and bilingual support. Maintenance and cleanliness earn consistent praise. However, pest infestations, unresponsive office lines, and operational issues undercut confidence in management follow-through. Current residents report satisfaction with amenities and safety, but a subset encounters roaches and poor communication when reaching out after hours or seeking support. The wide review spread (55% five-star, 32% one/two-star) suggests inconsistent execution across units and time.

Pet-Friendly ApartmentsLuxury Apartments
Stassney at SoCo
#529
63

Stassney at SoCo

3.6(261)✓ Google-verifiedPublishes prices

Staff such as Reyes (maintenance), Ismaray, and Norma earn consistent praise for speed and professionalism during move-in and repairs, often completing work same-day. Tenants across multiple reviews highlight the warmth of the leasing team and maintenance attention to detail. Management handling of resident requests presents a sharp contrast. Long-term tenants report refusals to process unit transfers, ignored problems, and weeks-long delays on straightforward fixes, especially when requests fall outside the honeymoon period. Several reviewers note the shift from welcoming first impressions to unresponsive policies afterward.

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Hunters Chase
#530
62

Hunters Chase

3.4(215)✓ Google-verified

Half the reviews are five-star; the other half skew sharply negative, mostly over cleanliness and pests. Those who stay speak warmly of Peter and Raven at the front desk, quick maintenance turnarounds, walkable access to food and parks, and painless rentals. But recurring reports of roaches, stale odors, and move-in grime present a real friction point that management appears to acknowledge but struggles to fix. On the upside, in-unit washer/dryers ease daily life, rent stays manageable for single parents and budget-conscious renters, and the grounds stay tidy once you're settled. The staff is genuinely invested: maintenance can solve issues in under two hours, and office staff handle rental crises with grace. The neighborhood is leafy and quiet.

Pet-Friendly ApartmentsLuxury Apartments
The Lakes at Renaissance Park
#531
60

The Lakes at Renaissance Park

3.5(202)✓ Google-verifiedPublishes prices

Staff turnover has been relentless, but the current management team (particularly Preston and Jeannette) is earning recognition for professionalism and responsiveness. Residents value the location near Katherine Fleischer Park, MetroRail access, and competitive pricing for the area. Persistent structural problems undercut the experience: roach infestations, malfunctioning air conditioning units, broken mailboxes, dark parking lots, and cosmetic neglect. Maintenance often requires multiple requests. Several tenants report deposit delays and difficulty reaching management to resolve issues. Residents recommend walking through units before signing to assess condition.

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The Vue
#532
62

The Vue

3.7(177)✓ Google-verified

Staff like Laura and Julian earn consistent praise for professionalism and knowledge during tours, and recent residents love the modern layouts, in-unit washers, and amenities. However, a year-round pattern of unaddressed maintenance failures, roach infestations, non-functional AC and pool, and unresponsive office staff dominates later complaints, creating a stark divide between what the leasing team promises and what residents experience after move-in. The property struggles with basic upkeep: pest control rarely arrives despite payment, bathrooms peel, appliances misfunction within days, and management either ignores requests or sends unprepared technicians. Several residents report extreme frustration with locked-out units and debt collection tactics that contradict the welcoming tours.

Luxury ApartmentsPet-Friendly Apartments
Parkside Apartments
#533
49

Parkside Apartments

2.5(85)✓ Google-verifiedPublishes prices

Most residents describe a deteriorating property where management is unreachable and complaints go unresolved. Chronic issues include clogged pipes, lack of hot water, cockroach infestations, and loud neighbors. Maintenance staff are polite but cannot keep up. Several tenants report security deposits kept in full or partially despite clean move-outs, unexpected rent increases disguised as "website errors," and promised amenities (pool) that no longer exist. Leadership changes and staff turnover have made accountability nearly impossible. Billing disputes, ESA fee charges that violate original contracts, and referral to collections without documentation point to administrative dysfunction. The complex has attracted unauthorized commercial activities (car-lot operations), and safety concerns have prompted complaints to the city and BBB. One recent tenant praised responsive management, but is vastly outnumbered by reports spanning years of neglect.

Pet-Friendly ApartmentsLuxury Apartments
Tramor at Autumn Park
#534
61

Tramor at Autumn Park

3.8(58)✓ Google-verifiedPublishes prices

Long-term residents praise affordable prices, safety, and pet policies, with standout staff like Miranda earning loyalty over years. Recent reviews flag air quality problems, maintenance gaps, and inconsistent communication, suggesting the complex has struggled to maintain service levels as staff have changed.

Luxury ApartmentsPet-Friendly Apartments
Red Stone Ranch
#535
57

Red Stone Ranch

3.3(149)✓ Google-verifiedPublishes prices

Red Stone Ranch divides tenants sharply. Those with responsive leasing staff (Nicole, Amy) and stable living situations praise friendly service and quick maintenance response; one 1.5-year resident highlighted staff coordination for pet-specific access. However, over half the recent reviews cite serious problems: poor soundproofing making apartments uninhabitable, unresponsive leasing during application (20 unanswered calls, $550 retained), pest infestations left unaddressed, unexplained billing charges, and management dishonesty about staff availability. Families report noisy conditions unsuitable for children, while former tenants describe being charged incorrectly and denied accountability.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities
The Loretta
#536
61

The Loretta

3.9(45)✓ Google-verifiedPublishes prices

Isaac, the maintenance technician, earns consistent five-star mentions for fast, considerate service and keeping grounds litter-free. However, deeper complaints surface around office dysfunction: delayed deposit refunds, security indifference to vehicle theft, and a serious allegation of disability discrimination in income verification that allegedly resulted in $8,000+ overcharges. The split between maintenance praise and office-level failures defines the experience here.

Student HousingLuxury ApartmentsPet-Friendly Apartments
Landing Furnished Apartments at Oxford at Santa Clara
#537
49 low data

Landing Furnished Apartments at Oxford at Santa Clara

2.3(3)✓ Google-verified

One resident credited staff member Jessica and the team for attentive service and praised clean, well-maintained units. Others reported serious issues: inadequate trash facilities and aggressive towing of registered vehicles, even when properly parked.

Student HousingLuxury Apartments
Eryngo Hills
#538
59

Eryngo Hills

3.4(172)✓ Google-verified

Named staff like Melissa, Meliza, and Chris earn consistent praise for leasing help and proactive repairs. Yet multiple residents report weeks-long delays on maintenance requests, persistent mold and cockroaches, broken air conditioning, missing hot water, and ceiling damage. Recent complaints cite management transitions and staff shortages as excuses, while some long-term residents note gradual improvements and renewed leases. Management responsiveness divides sharply: some praise attentive office teams and security patrols; others describe rude staff, excuses, and maintenance requests closed without fixes. Reviewers question whether positive five-star reviews reflect genuine resident experience or reflect management connections, given the volume of code violations and habitability concerns reported.

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Summerset Apartments
#539
61

Summerset Apartments

3.7(45)✓ Google-verifiedPublishes prices

Summerset delivers consistent value for quiet, family-friendly living in Round Rock. The complex keeps grounds clean and handles most maintenance quickly, though some major repairs (AC, appliances) have dragged. Staff split opinions sharply: leasing team often praised by name, but office management has triggered serious complaints about rudeness and disputes.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Palm Valley Apartments
#540
61

Palm Valley Apartments

3.8(234)✓ Google-verifiedPublishes prices

Residents praise the spacious floor plans, resort-style pool, and affordable pricing, with repeat mentions of Raven at the front desk going above and beyond. However, administrative processing is painfully slow, maintenance waits stretch into weeks, and common areas frequently fall into disrepair. Recent staff changes have led to dramatic swings in experience: some residents report excellent upkeep and two-day emergency repairs, while others describe pest problems, overflowing waste stations, and false updates on completed repairs. New applicants often face unclear timelines, AI-generated emails, and unexplained delays; residents report similar struggles getting billing errors corrected or promised move-in readiness actually delivered. Unit quality is inconsistent. Newer renovations and the Tuscan-style pool appeal to many, but dishwashers arrive unplugged or broken, washers go missing at move-in, and sinks come dirty. Staff professionalism varies sharply by person and department: leasing agents like Raven earn genuine gratitude, while office management is frequently described as dismissive or uncommunicative. The complex lists service dog accommodations but recent reviews contradict this, and one resident claims staff now refuse service dogs in violation of ADA law. Turnover and understaffing appear to be recurring problems.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Grove at Northwest Hills
#541
61

Grove at Northwest Hills

3.6(172)✓ Google-verified

A divided experience: many residents love the maintenance responsiveness, management warmth (Sam, Cade, Karyn, Tanya, Victor, Leo named repeatedly), and quiet, walkable location. Renewed leases and five-year tenancies signal loyalty. Yet serious complaints persist about roach and bug infestations, water and internet failures, stolen laundry, and slow resolution. The leasing office AI phone system also frustrates callers. Renovations are underway (barbecue area, pool, laundry machines upgraded), and staff deliver personal touches (packages to injured residents, holiday events). Gym ventilation in summer heat is a noted weak point. At 3.6 stars across 172 reviews, satisfaction splits sharply: 56% five-star vs. 31% one-to-two-star, reflecting a property in transition with pockets of real problems.

Luxury Apartments
Villas Tech Ridge
#542
60

Villas Tech Ridge

3.7(352)✓ Google-verified

Five-star reviewers highlight fast maintenance crews and welcoming leasing staff, particularly praising the maintenance team's responsiveness and the quiet feel of the community. However, long-term residents paint a starkly different picture: dirty common areas, non-functional gate security, recurring maintenance problems never fully resolved, hidden move-out charges without documentation, and pricing that does not match the property's actual condition. Management communication breaks down frequently with staff turnover, and residents report pursuing formal remedies over undisclosed fees. The core tension is upkeep versus cost. New visitors and short-term residents experience good leasing interactions and strong maintenance response times. Residents approaching lease renewal or move-out encounter inconsistent pricing practices, filthy staircases and parking lots, homeless individuals on the property, mail theft, vehicle break-ins, unruly pool parties with non-residents, and a leasing office unwilling to engage on disputes after move-out.

Affordable & Section 8 HousingTownhome & Garden-Style CommunitiesSenior Living Apartments
Vine Creek Reserve Rental Homes
#543
60

Vine Creek Reserve Rental Homes

3.9(32)✓ Google-verified

Long-term residents and new renters alike praise the maintenance team and leasing staff for responsiveness and friendliness, with Bob and Tatiana named repeatedly. However, move-out experiences divide opinion sharply: some report surprise carpet and cleaning charges not disclosed upfront, unusually high water and electric bills relative to home size, and a pattern of wear-and-tear charges for minor items like nail holes and curtain rods. One renter was left without communication or tour access despite a confirmed appointment.

Townhome & Garden-Style CommunitiesLuxury ApartmentsPet-Friendly Apartments
Copper Mill Apartments
#544
61

Copper Mill Apartments

3.8(133)✓ Google-verified

Five-star residents praise Ezequiel, Griselda, Maribel, Victor, Dwayne, and Melissa by name for efficient maintenance, easy move-ins and move-outs, and community events. One-star reviews paint a different picture: apartments supposedly "disgustingly poorly maintained," breezeways and patios smell like trash, loose stairs pose safety risks, and speed bumps so severe they damage cars. Several residents report the office ignores maintenance requests, while others dispute vehicle towing and damage claims. The split is stark: 61 percent five-star versus 26 percent one or two-star.

Luxury Apartments
Mosaic at Mueller Luxury Apartments
#545
58

Mosaic at Mueller Luxury Apartments

3.1(322)✓ Google-verifiedPublishes prices

Five-star residents praise responsive maintenance and leasing staff like Sabrina, who guide them through move-in smoothly and handle urgent requests the same day. The gym, pool, Mueller location, and floor plans earn genuine enthusiasm. But nearly half the reviews are one or two stars, driven by severe operational failures: elevators down for months, package theft rampant enough that residents use grocery stores instead, persistent rat and roach infestations, dirty stairwells, a broken garage gate since mid-2025, and code-lock doors that fail randomly. Management reportedly shrugs at unit mismatches and ignores security breaches. The building receives city violations. Long-term residents call it unreliable; others question whether luxury pricing justifies the chaos.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Anthem at Ledge Stone
#546
60

Anthem at Ledge Stone

3.6(93)✓ Google-verified

Residents praise the grounds, amenities, and staff when issues are handled promptly, particularly citing manager Trae Rivas and Jennifer for going above and beyond. The pool, golf simulator, and pet-friendly policy appeal to many. However, chronic problems undermine the luxury positioning: a building 9 elevator has been broken for months despite repeated requests, roof leaks have caused mold, exterior spaces need pressure washing, and communication gaps emerge when management changes occur. Maintenance response times vary sharply between recent visits and historical complaints, and deposit returns have stalled for over a year in at least one case.

Luxury ApartmentsPet-Friendly Apartments
The Oaks on Chisholm Trail
#547
61 low data

The Oaks on Chisholm Trail

4.0(32)✓ Google-verifiedPublishes prices

Reviewers split sharply: some praise staff like Nicole and Tre, community grounds, and pet policies. Many others report aggressive fees (cleaning, double-charged insurance, excessive deposits), poor construction (foundation cracks, loose door knobs), persistent pest issues, and relentless towing despite limited parking. Application barriers including high bank balance demands raise fairness concerns.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Nexus at Goodnight Ranch
#548
60

Nexus at Goodnight Ranch

3.6(134)✓ Google-verified

Residents praise the modern finishes, spacious floor plans, and maintenance team's speed, but long-term tenants report a frustrating gap between appearance and actual living experience. Early months feel great, but gate breakdowns, pest infestations, and unresponsive leasing staff during crises wear down satisfaction. New manager Joselyn Pichardo has improved things recently, yet core issues like AC delays, noise from the main road, and pool maintenance remain unresolved for many. Leasing agents Heather and Jaclynn shine in the application process, making first moves smooth. Staff are described as genuinely nice and friendly. But when serious problems arise, management reportedly defaults to policy quotes rather than practical solutions, and air conditioning repairs have stretched two weeks without resolution. The property attracts responsible families but demands patience with infrastructure and a tolerance for street-facing noise.

Pet-Friendly ApartmentsLuxury Apartments
The Pointe at Ben White Apartments
#549
61

The Pointe at Ben White Apartments

3.6(145)✓ Google-verified

Residents who stay long-term praise the maintenance team (especially Jorge) and office staff like Arleen and Jessica for their professionalism and community events. Spacious units with clean grounds attract families and pet owners. However, security lapses, cockroach problems, dark parking lots, and slow complaint resolution frustrate others. Billing disputes with collections and management unresponsiveness undermine trust. The split between five-star loyalty and one-star warnings reflects inconsistent living conditions across the property.

Luxury Apartments
Lantower Ambrosio Apartments
#550
61

Lantower Ambrosio Apartments

3.6(407)✓ Google-verified

Maintenance technician Jonathan Nieto earns consistent praise for speed and helpfulness, but residents report serious problems: excessive move-out fees, peeling flooring, persistent humidity and mold, cockroaches, unaddressed security gaps, and a smoking policy ignored despite thick walls. Clean appearance masks interior struggles with upkeep and pest control. Strong service from the maintenance team does not offset systemic issues with property management and living conditions.

Affordable & Section 8 HousingTownhome & Garden-Style CommunitiesLuxury Apartments
Monterey Ranch
#551
61

Monterey Ranch

3.6(802)✓ Google-verified

New visitors and prospective tenants consistently praise Robert Hayden's detailed tours and the welcoming tone of leasing staff. The complex itself feels quiet and well-kept during initial viewing. Once moved in, residents report a steep decline. Maintenance requests vanish into notepads instead of formal ticketing, dishwashers and pipes remain broken for months, and management rarely holds pet owners accountable for stairwell waste. Multiple tenants describe feeling ignored after handing over rent.

Luxury ApartmentsPet-Friendly Apartments
Lakeline Station Apartments
#552
60

Lakeline Station Apartments

3.7(50)✓ Google-verified

Strong recent management overhaul has driven improvement in maintenance and cleanliness, with current staff earning consistent praise. Spacious layouts and low utilities appeal to budget-conscious renters, and on-site programs (food pantry, after-school care) genuinely help families. Past complaints about slow maintenance, pet issues, and office access linger in older reviews; current operations appear to be addressing these, though security (car break-ins, theft) remains a concern in this area.

Affordable & Section 8 HousingLuxury Apartments
The Janis
#553
60

The Janis

3.9(32)✓ Google-verified

Leasing staff excel at first impressions, with Miles, Gabrielle, Amber, and Cody earning consistent praise for attentiveness and tours of the spacious, modern units. The community fills a desirable North Austin location with strong amenities. Tenants face persistent friction over thin walls, delayed maintenance requests (despite note systems in place), ongoing construction noise in newer buildings, and serious complaints about security deposits held beyond legal timelines and insufficient communication around move-out charges.

Luxury ApartmentsPet-Friendly Apartments
Residences at Decker
#554
60

Residences at Decker

3.6(111)✓ Google-verifiedPublishes prices

Residences at Decker draws loyal residents praising responsive newer management (Kyla, Lindsey, Kaycee, Cameron) and pet-friendly affordability, yet a vocal minority report persistent hallway sanitation, pest control failures, unenforced quiet hours, and troubling safety incidents. Recent improvements under current management contrast sharply with complaints about staff unprofessionalism and weak lease enforcement from earlier transitions. The complex welcomes wheelchair access and dogs, offers pools and fitness amenities, and provides 1 to 4-bedroom floor plans. However, elevator breakdowns without notice, package theft, and delayed maintenance responses appear endemic. New management shows promise, but reviews suggest systemic cleanliness and accountability gaps remain unresolved.

Luxury ApartmentsPet-Friendly Apartments
Buttercup Creek Apartments
#555
60

Buttercup Creek Apartments

3.8(40)✓ Google-verified

Current residents praise affordable pricing, responsive managers LeAnn and Tiffany, and prompt maintenance from Russ. The complex is quiet with ample parking and landscaped grounds. Older construction means thin walls, higher utility costs, and unit inconsistencies. Past reviews cite serious management and safety issues from 2020-2022, though recent praise suggests improvement under current leadership. Be aware occupancy limits (4 per 2-bedroom) may affect families, and soundproofing remains a structural limitation reviewers consistently mention.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities
Scott Felder Homes - Blackhawk
#556
67 low data

Scott Felder Homes - Blackhawk

4.5(26)✓ Google-verifiedPublishes prices

Owners consistently praise the quality and attention to detail in their homes. Sales staff, especially Mike, guide buyers through construction and close with patience. One review mentioned a site issue but said it was resolved quickly.

Luxury ApartmentsTownhome & Garden-Style Communities
Avalon Palms B
#557
47 low data

Avalon Palms B

4.3(3)

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments
5th Street Commons Apartments
#558
60

5th Street Commons Apartments

3.7(58)✓ Google-verified

Walk-in tours get turned away, and months-long fights over security deposits undermine what could be a solid complex. The location next to Mopac and Lady Bird Lake, thick walls, and a maintenance team that actually shows up are real draws. But Greystar's office staff and accounts receivable department leave long-time residents (some living here 12+ years) deeply frustrated, making this place feel like a gamble on management, not a comfortable home.

Luxury Apartments
MAA Balcones Woods
#559
60

MAA Balcones Woods

3.5(263)✓ Google-verifiedPublishes prices

Staff at the leasing office-especially Tila Newbery and Kayla Gordon-earn consistent praise for patience, warmth, and clear communication during the application and move-in process. Residents describe a genuine sense of community and fast maintenance turnaround. However, a meaningful share report serious gaps: poor follow-up communication that leads to late fees, maintenance requests that languish (water damage, roach infestations, structural repairs), and missing gym facilities. The experience appears sharply split between smooth initial entry and ongoing operational friction. Lawn service disturbances, noise from the pool, and package theft round out regular complaints. Those praising the property often mention long tenure and emotional attachment; those with the worst experiences cite documented maintenance failures and unresponsive management that escalated into legal disputes.

Student HousingLuxury ApartmentsPet-Friendly Apartments
Creeks Edge
#560
60

Creeks Edge

3.6(88)✓ Google-verified

Most five-star reviews praise the leasing team and management, particularly Robert and Brandi, for their responsiveness and loft floor plans. One detailed one-star review alleges aggressive billing tactics, inflated renewal prices, and serious conduct issues during eviction. The stark divide suggests consistent day-to-day service quality offset by financial disputes and enforcement practices that some residents experienced as predatory. Unit interiors are spacious; staff involvement ranges from warm to concerning depending on payment status. Location near bus and town center is mentioned favorably. Prospective residents should clarify lease terms and renewal pricing in writing before signing.

Luxury ApartmentsPet-Friendly Apartments
Altura
#561
60

Altura

3.5(245)✓ Google-verified

Altura has earned strong loyalty from residents who praise the staff's warmth, especially leasing agents Nicole and Alejandra, and the spacious, well-designed apartments in a walkable riverside location. However, a vocal minority report serious operational issues: escalating hidden fees, unreliable pest control, weekend trash buildup, and a sharp shift in management tone after lease signing. The split between five-star and one-star reviews suggests the experience depends heavily on timing, luck with maintenance response, and comfort with unclear billing practices. Residents highlight the city views and proximity to trails as genuine draws, and the fitness center and pool are advertised assets. The concern is that maintenance consistency, cleanliness standards, and transparent communication appear to fall off after initial lease approval, leaving some tenants feeling the property is coasting on location appeal rather than sustained care.

Luxury ApartmentsPet-Friendly Apartments
Villas at Grand Avenue
#562
59

Villas at Grand Avenue

3.2(232)✓ Google-verified

Staff like Maria and Maintenance Manager Terrance earn consistent praise for going the extra mile; some residents report four or ten-year stays and feel at home. Yet repeated complaints detail cockroaches, overflowing dumpsters, broken gates, and water heater failures that drag past 24 hours, often met with defensive pushback from upper management rather than swift fixes or compensation. The complex advertises resort-style amenities and pet-friendly grounds, but reviewers describe dog waste scattered across patios and common areas, pools closed for half the year, and breezeway cleaning happening rarely. The property feels split: frontline staff deliver genuine care, while systemic maintenance and property oversight lag far behind resident expectations and local housing codes.

Affordable & Section 8 HousingTownhome & Garden-Style CommunitiesSenior Living Apartments
Summit at Westwood Apartments
#563
59

Summit at Westwood Apartments

3.5(163)✓ Google-verifiedPublishes prices

Residents praise individual staff members like Kayla, Stormy, and Kristy for genuine effort to turn the community around, and several note the convenient location near schools and parks. However, a significant portion of recent reviews detail systemic failures: months without pest control despite tenant charges, summer-long pool closures, AC failures lasting five weeks, security deposit refusals, and work orders marked complete with no actual service. The shift to new management in late 2024 shows promise but has not yet resolved the backlog of deferred maintenance and billing issues that frustrated long-term residents. The property trades on student housing appeal with flexible payment and pet policies, yet chronic infrastructure problems (broken gates, poor HVAC maintenance) and fees for unavailable services undermine the value proposition. Those considering a move should weigh the improving staff against documented patterns of delayed repairs and service failures.

Luxury ApartmentsPet-Friendly Apartments
Gallery at Domain
#564
58

Gallery at Domain

3.4(479)✓ Google-verified

Long-term residents praise the maintenance crew's speed and the community events that foster genuine connection. However, newer residents report troubling patterns: misleading lease terms, aggressive deposit deductions for normal wear, pest infestations staff ignores, and office communication that ranges from dismissive to hostile. The keyless entry fails monthly, gym equipment breaks and stays broken, and packages vanish from front doors. Residents weighing this complex face a deep divide: stay years and enjoy the perks, or risk costly conflicts at move-out and ongoing issues during your stay. Strong in place and social life; weak in management integrity and problem-solving.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing
The Atlantic Grand Oaks
#565
59

The Atlantic Grand Oaks

3.1(194)✓ Google-verified

Experiences split sharply between those praising staff (Kevin, Jenni, Jenny, Alfredo by name) for patient, detailed guidance and residents fighting noise complaints management won't resolve. The leasing team earns consistent five-star recognition for walking buyers through terms and answering questions thoroughly. But tenants living above loud families say they've reported disruption eight-plus times with no relief, and visitors report catcalls and unsafe parking areas at night. Upkeep varies: the community reads as maintained indoors, yet common grounds accumulate uncollected pet waste that poses hazard to dogs. Well-maintained units and a responsive few staff members contrast sharply with a management culture some describe as nonchalant, one-star reviewers unprofessional about early Friday closings, and a pervasive failure to enforce lease terms or deter harassment. For buyers seeking smooth move-ins and knowledgeable service, this complex delivers. For residents seeking peace or safety, the gaps are real.

Luxury ApartmentsPet-Friendly Apartments
Artisan at South Lamar
#566
59

Artisan at South Lamar

3.5(129)✓ Google-verified

Artisan at South Lamar leaves residents sharply divided. Long-term tenants and those who worked closely with leasing staff praise the quiet setting, responsive maintenance crew, and personal attention from managers like Heather and Chloe. Pools, gym, and community feel are consistent highlights for satisfied residents. A significant group moved in during recent renovations and encountered unfinished units, mold in ventilation, cockroach infestations, and poor pre-move communication. One disabled resident reported unmet ADA needs and staff dismissiveness. While some issues resolved quickly, others persisted despite multiple service calls and inspections.

Luxury ApartmentsPet-Friendly Apartments
The Oscar Apartments
#567
59

The Oscar Apartments

3.7(45)✓ Google-verifiedPublishes prices

Brad's maintenance team earns consistent praise for quick, weekend repairs and responsiveness. The neighborhood feels safe and location suits airport commuters and food truck enthusiasts. However, Tarantino Properties management is heavily criticized for ignored emails, delayed refund processing, and unresponsive office hours-issues that have made the building feel disorganized despite its solid apartments and friendly neighbors.

Luxury ApartmentsPet-Friendly Apartments
Los Portales de Lena Guerrero Apartments
#568
59

Los Portales de Lena Guerrero Apartments

3.8(30)✓ Google-verified

Reviewers split sharply: half praise the staff (especially Tiyan and Jada) for warmth and professionalism, the calm neighborhood feel, and on-site programs. The other half report chronic roach infestations, a property manager rarely in the office, pest control that does not follow through, and an office that closes without notice. Ground conditions and management presence matter here.

Luxury Apartments
Oakville Apartments
#569
59

Oakville Apartments

3.4(275)✓ Google-verified

Oakville draws strong praise for amenities, layout, and a few standout staff members, but residents consistently battle unresponsive management, recurring AC breakdowns that linger for weeks, and pests. Communication gaps mean maintenance enters without notice despite requests, gates malfunction routinely, and billing disputes arise at moveout. The property feels split: maintenance crews are competent and kind, yet the leasing office frustrates those seeking answers or timely fixes.

Student HousingLuxury ApartmentsPet-Friendly Apartments
The Morgan
#570
54

The Morgan

3.1(444)✓ Google-verified

The Morgan suffers from widespread maintenance neglect, management dysfunction, and serious habitability issues. A rat infestation persists because Greystar management owes the pest control contractor over a thousand dollars while still charging residents for the service. Repeated complaints about broken air conditioning, water damage, screens never installed, and dishwashers that do not work go unresolved for weeks or months. Residents report being ignored by the leasing office, lied to about repair status, and treated with hostility when they escalate concerns; one military resident spent $75 on laundry elsewhere while waiting months for an in-unit washer to be fixed. The recent management change from CAF to Greystar in October 2025 brought additional chaos: rent payment systems failed, repeated emergency emails blamed residents, and basic supplies (window screens, replacement parts) are not being ordered. The office is operating out of a vacant apartment during renovations. A small handful of staff members receive praise for warmth during leasing, but the overall tone from management is dismissive and confrontational. Security issues include homeless encampments and vandalism; the community pool has been dark since summer and likely unusable. Prospective residents should expect slow repairs, poor communication, and a frustrating experience despite the model unit's appearance.

Student HousingLuxury ApartmentsPet-Friendly Apartments
Collective on Riverside
#571
59

Collective on Riverside

3.5(617)✓ Google-verifiedPublishes prices

Office staff earn consistent praise for kindness and quick help during leasing, and residents enjoy the location near UT Austin and amenities like resort pools and bark parks. However, serious gaps emerge post-move: maintenance requests languish (six-day internet outages, AC down for a week, bathroom leaks taking three months), units shown during tours do not match actual units delivered, security issues (cars towed and stolen, gate left broken, packages disappear), and promised move-in incentives are either charged or reduced mid-lease. For long-term residents, frustration compounds with these recurring broken promises.

Luxury ApartmentsPet-Friendly Apartments
Aviva at North Plaza
#572
59

Aviva at North Plaza

3.5(323)✓ Google-verified

Five-star tours undersell what residents actually encounter. Leasing agents like Hany, Alvis, and Modesta excel at converting prospects in under 24 hours, and new management has won praise for responsiveness. But once you move in, air conditioning and plumbing repairs stall for months, pest control visits never materialize despite promises, office staff prioritize new applicants over residents, and maintenance inspects without fixing. Pool #2 has been non-functional for two years. Residents who report issues describe confrontational office responses, broken appliances that stay broken, and gaps between what was advertised and what arrived. Staff inconsistency is stark: some residents feel genuinely cared for by dedicated team members; others feel ignored or disrespected. The North Austin location and updated amenities draw interest, but expectations set during the leasing tour diverge sharply from the day-to-day experience. Complaints cluster around operational gaps: unmet repair obligations, poor communication, lack of follow-through on verbal commitments. A small group of residents express satisfaction with the community and specific staff members, while a larger group cite systemic failures in maintenance, pest control, and resident-facing accountability.

Luxury Apartments
Hillside Creek
#573
59

Hillside Creek

3.4(177)✓ Google-verified

Two sharply different experiences emerge here. Some residents praise maintenance staff (Emmanuel, Mandi, Manny, Dunni named specifically) for fast, thorough work and cite good location, spacious units, and a nice pool. Others report serious breaches: roach infestations, repeated car break-ins and theft, water outages, and heating failures left unrepaired for weeks. Management responsiveness splits hard: some call the leasing team kind and helpful; others describe indifference and a pattern of unanswered follow-ups after move-out, including disputes over collections placed on credit reports without warning. The property attracts both long-term residents satisfied with maintenance speed and newcomers shocked by unit condition and ground safety. The 3.4 rating (49% five-star, 37% one/two-star) reflects this stark divide. Pet owners should weigh the dog park and spacious patios against the security concerns reported.

Luxury ApartmentsPet-Friendly Apartments
The Olivine
#574
59

The Olivine

3.2(217)✓ Google-verified

Word-of-mouth often centers on the leasing team, especially Beatrice and Nikki, who walk tenants through paperwork and move-in without stress. Mario and the maintenance crew earn repeated praise for same-day fixes and genuine helpfulness. However, serious complaints describe move-in apartments infested with roaches, missing fixtures, and incomplete inspections. Tenants report pest issues management failed to resolve, unaddressed safety hazards including collapsed ceilings and inadequate lighting despite repeated requests, and contested damage charges ranging over $1,800 after checkout. The property manager rarely appears in tenant accounts. Quality varies sharply between leasing experience and ongoing living conditions. Whether the office excellence transfers to daily management remains contested. Recent movers celebrate the team; former residents describe months of neglected problems. Pet-friendly amenities appeal to residents with dogs, though pest complaints raise concerns about facility conditions. High staff turnover and inconsistent follow-through on repairs and safety issues cloud the picture. Five-star reviews cluster in the leasing phase; one-star reviews reflect long-term residency.

Luxury ApartmentsPet-Friendly Apartments
Verde Apartments
#575
59

Verde Apartments

3.2(172)✓ Google-verified

Strong front-desk service from named staff members (Samantha, Miranda, Maxell, Leslie) leaves touring prospects impressed. Residents praise the rent-to-size value, calm location, and improved management under Leslie. However, multiple tenants report unresolved maintenance problems (broken AC recycles, clogged drains, mouse infestation) and a harsh moveout billing process that has led to collection accounts and ruined tenant histories despite disputed charges. The split between five-star and one-star reviews reflects a stark divide: those who engage with leasing staff or experience short residencies see a well-priced, quiet complex, while longer-term residents clash with a maintenance system that does not fix problems and a billing department that is quick to penalize.

Luxury Apartments
DKLSoutions
#576
49 low data

DKLSoutions

4.2(81)✓ Google-verified

Allegre Point draws strong marks for layout, location, and older-era staff like Melinda and Kayla. Recent reviews show maintenance requests ignored for months and management dismissing concerns, suggesting service quality has declined over time.

Luxury Apartments
The Rosedale
#577
59

The Rosedale

3.6(75)✓ Google-verified

Long-term residents and those with stable maintenance consistently praise Bobby, Jay, and Adrian for swift repairs and beautiful grounds, particularly the lagoon pools. However, a vocal group reports severe plumbing failures, overflowing dumpsters for months with no management response, parking lot break-ins, and management that doesn't return calls or resolve safety issues despite payment for services.

Luxury Apartments
The Dexter
#578
59

The Dexter

3.3(199)✓ Google-verified

Long-term residents and those dealing with current management praise quick maintenance and a responsive team, but a sharp divide emerges: newer or Section 8 residents report mice, cockroaches, ants, and a pattern of billing for cleaning never done or charging for pre-existing damage. The property manager Marisa draws both glowing reviews (same-day repairs, moving assistance) and serious complaints (midnight debt collection calls, locked leasing office, confrontational communication). One resident called management "the change this place needed" after 4.5 years; another fled citing the complex as a "section 8 slum" infested with pests. The amenities (two pools, fitness center, business center) exist on paper but reviewers report pools closed during tenancies, guest parking that requires long walks, and bins overflowing despite included trash service. Towing appears swift and harsh, with one food delivery documented as towed mid-drop-off. Newer or vulnerable tenants face either rapid fixes or a cycle of neglect and fees, depending on who handles their lease.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Chesapeake
#579
57

Chesapeake

3.4(77)✓ Google-verified

Chesapeake splits hard between leasing-stage experience and long-term living reality. New staff like Ashley and Diego earn consistent praise for warm approvals and smooth move-ins, and residents on good terms highlight the laid-back vibe and dog-friendly community. However, a larger cohort reports a pattern of decay: rats for weeks without pest control response, office staff dodging calls, maintenance that closes work orders without fixing problems, and gates left broken for years. One family with a baby documented bugs, unpatched entry holes, and felt unsafe; another says management sent them to collections before they moved out. The contrast suggests strong leasing but poor operations and follow-through once tenants settle in. New management is credited for recent improvements, and a three-bedroom lease costs around $900 per month. The property ages visibly, though some residents who knew earlier management say changes are underway. Staff turnover in the office has been frequent. Families with children or high maintenance expectations should weigh the upbeat entry against the documented maintenance lapses and pest issues.

Pet-Friendly ApartmentsLuxury Apartments
Tuckaway Apartment Homes
#580
58

Tuckaway Apartment Homes

3.1(156)✓ Google-verifiedPublishes prices

Named leasing staff like Xyre, Isabel, and Lana draw consistent praise for going above and beyond during applications and move-ins. Maintenance responds fast, the grounds stay clean and quiet, and pricing undercuts neighbors. But dozens of calls and emails go unanswered; processing that should take weeks stretches to months, and visitors find the office closed or unresponsive despite posted hours. The property itself shines; the experience getting in feels like a gamble. Reviewers rave about specific staff members (particularly in the front office) who make leasing smooth and kind. Maintenance tackles requests in under 15 minutes. The neighborhood feels peaceful. Pest control, contracted outside, does not solve the bug problem. The real friction point is consistency: great staff offset by long waits, ignored calls, and frustration with reapplying or restarting paperwork mid-process.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
West Cove Apartments
#581
57 low data

West Cove Apartments

3.8(14)✓ Google-verifiedPublishes prices

West Cove offers budget-friendly rentals in Anderson Mill with occasional specials, but reviews consistently flag slow maintenance response (repairs waiting months) and management that is hard to reach. Move-out disputes over normal wear and tear, bed bug incidents handled as tenant responsibility, and pest problems make this a case where low upfront rent may not reflect true cost of occupancy.

Student HousingLuxury ApartmentsTownhome & Garden-Style Communities
Point South and Bridge Hollow Apartments
#582
58

Point South and Bridge Hollow Apartments

3.1(145)✓ Google-verified

Long-term residents praise the Riverside location, responsive staff, and particularly the affordability. Management and maintenance address problems quickly, and those staying past the first year often renew. The grounds feel safe to many, with low crime relative to nearby student housing. However, pest problems divide reviewers sharply-some see roaches as minimal, others report infestations. Walls are thin enough to hear neighbors clearly. Parking lacks cameras, creating theft worry. Most troubling are reports that leasing staff misrepresented applicant approval, collecting fees from rejected applicants, and a pattern of charging renewals above market rates while advertising lower prices to newcomers.

Luxury ApartmentsPet-Friendly ApartmentsStudent Housing
On The Green
#583
58

On The Green

3.4(199)✓ Google-verified

On the Green splits sharply between five-star repeat tenants who praise staff like Chelsea and Alexis, and one-star departures citing poor communication, excessive move-out bills (one resident charged $2,478 after deposit), and unprofessional office conduct. The peaceful community and lower rents attract renters, but utilities are not tenant-controlled and maintenance often lags.

Luxury ApartmentsPet-Friendly Apartments
Montecito Apartments
#584
58

Montecito Apartments

3.3(144)✓ Google-verified

Five-star reviews praise the leasing agent Kameron and maintenance team Matt for quick responses, noting the quiet neighborhood feel and well-kept amenities draw repeat residents. Yet deposit disputes over cleaning charges and serious complaints about water damage, roaches, and unresponsive management over months reveal cracks: some residents faced collection agency action after early lease exits, and one caller reported the office ignored their phone calls entirely. The 3.3-star rating reflects this split. Most who stay long-term renew; those who faced emergencies or damage disputes leave angry. Montecito seems to hinge on whether your lease stays smooth or you need help fast.

Luxury Apartments
Avery Oaks
#585
57

Avery Oaks

2.7(133)✓ Google-verifiedPublishes prices

Avery Oaks splits sharply: long-term residents praise the well-kept grounds, pool, and specific staff like Martha and Yvonne, but many report a complex plagued by break-ins, poor soundproofing, and management indifference to resident safety. Over half of reviews are one or two stars. Several residents cite serious issues: garage and car thefts, broken gates staying unfixed for months, police calls for door entry attempts, and CCTV gaps beyond the entrance. Noise complaints echo across reviews-parties, fireworks, screaming at 2 a.m.-with little management response. Move-out fees charged despite residents following stated procedures fuel allegations of unfair billing. Individual staff members (particularly Martha Montes and Yvonne) earn consistent praise for care and responsiveness.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing
The Aspect
#586
58

The Aspect

3.5(277)✓ Google-verifiedPublishes prices

Leasing agents like Alexis Edwards and Star earn consistent five-star praise for helpfulness during tours and move-ins, and some residents report satisfaction with unit interiors and the quieter setting. However, reviews reveal severe operational collapse: emergency maintenance requests go unanswered for weeks or months, AC units fail in triple-digit heat with no response, leaking ceilings and mold persist unchecked, and office phones ring unanswered. Multiple residents describe a recent management overhaul that worsened already poor communication. One resident documented mail theft after staff failed to secure a compromised mailbox, and another reported belongings discarded while their lease remained active. The disconnect between leasing staff and operations is stark. Where initial experiences shine, post-move-in reality deteriorates rapidly: parking is riddled with potholes, common areas collect trash for months, and residents in crisis (94-degree apartments, health risks, stolen mail) encounter silence. Spanish-speaking residents report being ignored at the office. The property's attributes (dog park, pool, fitness) exist but are described as poorly maintained, with the pool closed mid-summer and billiards lounge noticeably absent from recent resident feedback.

Luxury ApartmentsPet-Friendly Apartments
Creekside on Parmer Lane
#587
58

Creekside on Parmer Lane

3.4(172)✓ Google-verifiedPublishes prices

Reviewers report sharp differences in experience. Those who moved in recently praise quick maintenance response and friendly staff, particularly noting Billy and Margarita. Longer-term residents describe declining conditions: ants, hornets in stairwells, filthy shared spaces, parking shortages, and $800 monthly towing fees. Management communication is mixed-some find staff transparent and helpful; others report gatekeeping behavior, unresponsive leadership, and accusations without clear proof. The application process drew complaints about unclear documentation requirements and non-refundable fees.

Student HousingPet-Friendly ApartmentsLuxury Apartments
Cliffs at Barton Creek
#588
58

Cliffs at Barton Creek

3.5(116)✓ Google-verified

Long-term residents praise the location, pool, and individual leasing agents like Ryleigh, but polarized reviews reveal deeper operational gaps. Maintenance response times are inconsistent; gate repairs lapse for weeks; phone calls go unanswered and visitors face surprise towing fees. Pest invasions and delayed AC service have driven recent departures. The property looks appealing on tours but day-to-day management and security follow-through disappoint.

Luxury Apartments
Ascent at Walnut Creek Apartments
#589
51

Ascent at Walnut Creek Apartments

3.4(98)✓ Google-verified

Ascent is sharply split: newer residents and those who interacted with office staff like Paty praise responsive management and security, but a significant block reports months without air conditioning, silent water cuts, uncontrolled pest issues, and office staff who do not return calls or texts. Leasing practices have included bait-and-switch rent increases and slow, incomplete refunds. The complex appears to have seen leadership changes recently, with mixed results: some units benefit from attentive maintenance when systems are functioning, while others remain in disrepair.

Luxury Apartments
Patten East
#590
58

Patten East

3.3(148)✓ Google-verified

Staff like Amanda and Alejandra earn consistent praise for attentiveness and quick problem-solving, and new management has brought noticeable improvements to responsiveness. However, the property suffers from systemic infrastructure problems: residents report recurring water outages without notice, mold left unaddressed for weeks, and pest infestations that maintenance failed to treat properly. Long-term residents describe a pattern of deteriorating conditions despite rent reductions, with code compliance involvement and unresolved HVAC, plumbing, and structural issues that force some to leave. Management communication relies heavily on an AI chatbot, making it hard to reach humans, and residents report facing application fee disputes without follow-up. The leasing team and amenities (pool, gym, grills) draw interest from new tours, but serious maintenance backlogs and health hazards create a gap between welcome first impressions and the reality of living there.

Luxury Apartments
Estates at Bee Cave
#591
58

Estates at Bee Cave

3.2(121)✓ Google-verified

Staff like Sofia Ramos and Alicia earn consistent praise for professionalism and going beyond expectations, making the leasing and living experience notably positive. Yet recent reviews paint a stark contrast: management ignores maintenance requests for days, phone lines go unanswered, and renters report being hit with surprise fees they feel amount to a scam. When you reach the right person, service shines; when you don't, problems linger.

Luxury ApartmentsTownhome & Garden-Style Communities
Hillside Place
#592
58

Hillside Place

3.5(83)✓ Google-verified

Hillside Place attracts praise for select staff members-particularly Maxell and Avery-who handle tours and leasing with warmth and speed. The quiet neighborhood and clean appearance also stand out to satisfied renters. However, a vocal minority report serious operational failures: pest infestations go unaddressed, washers stay broken for months, A/C fails repeatedly, and management becomes unresponsive once residents move in. Hidden fees, utility overages, and move-out disputes have left some tenants feeling trapped and unsupported. Long-term residents and those needing reliable maintenance should be cautious. The gap between leasing-day charm and post-move service is stark. Renters cite months-long waits for repairs, ignored pest complaints, and surprise charges that inflate the advertised "affordable" rent significantly over lease duration.

Luxury ApartmentsPet-Friendly Apartments
J
#593
45 low data

Justadad

5.0(1)✓ Google-verified

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments
Museo and Channings Mark
#594
57

Museo and Channings Mark

3.6(158)✓ Google-verifiedPublishes prices

Museo offers a quiet North Austin location with a responsive leasing team, especially through staff member Jillian, but maintenance response has deteriorated under recent management. Multiple long-term residents report unresolved appliance failures, plumbing problems, and noise complaints that went unaddressed for months, alongside billing disputes and security concerns including theft and broken gate access. The property itself is well-situated, but operational responsiveness to resident issues remains inconsistent. Newer arrivals highlight clean spaces and professional tours, yet the 3.6-star rating reflects a persistent gap between leasing-office speed and maintenance follow-through. Former residents cite refund delays and management unresponsiveness even after move-out. The complex sits near hiking trails and good schools, but long-term satisfaction appears heavily dependent on which management cycle you occupy.

Luxury ApartmentsPet-Friendly Apartments
Miller Square & Spanish Trails
#595
57

Miller Square & Spanish Trails

3.4(72)✓ Google-verifiedPublishes prices

Frank and Yailien's recent leadership has drawn consistent praise for friendliness and responsiveness, with residents noting clean spaces and fast maintenance turnarounds. However, this turnaround masks a long history of neglect: older reviews document rats in walls, roach and bed bug infestations, broken mailboxes, and a pool shut down by city health authorities-complaints that lingered for years under prior management. The property sits at a crossroads. Five-star reviewers from the last year credit Harbor Group's improvements and pest control efforts. Older one- and two-star reviews from the same location describe hazardous conditions and management indifference. The 51% five-star, 39% one-star split reflects two different eras of the same complex.

Luxury ApartmentsPet-Friendly Apartments
The Preserve Central Park
#596
56 low data

The Preserve Central Park

3.6(19)✓ Google-verified

Three years of mostly routine living marred by a persistent pipe leak that never fully resolved, musty ground-floor dampness, and an ongoing cockroach problem. Maintenance responds quickly to most requests, and the location near North Lamar amenities is strong, but recent move-in ready units have tested negative (filthy conditions, signs of mold and pests), and water damage tied to electrical wiring poses health risks.

Luxury Apartments
Vue at the Cameron
#597
50

Vue at the Cameron

3.5(34)✓ Google-verified

Most recent reviews flag serious maintenance failures, unresponsive staff, and safety issues. One reviewer reported no hot water since move-in; another found non-functional air conditioning, broken outlets, and stove on arrival despite move-in fees. Pest infestations, neighborhood noise, constant package theft, and transient foot traffic appear repeatedly. Two isolated five-star reviews from years ago mention quiet and cleanliness, but 35% one/two-star ratings and 59% five-star reflect extreme polarization, with the weight of current complaints centered on habitability, management accountability, and security.

Luxury ApartmentsPet-Friendly Apartments
Lakeline Villas
#598
55

Lakeline Villas

2.9(159)✓ Google-verifiedPublishes prices

Several long-term residents encountered staff members like Nicole, Amy, Ken, and Elord who handled individual requests well and maintained friendly attitudes; the landscape and common areas generally stay clean and appealing. Behind the scenes, the billing system and corporate management consistently frustrate tenants through mystery charges, slow refunds, and persistent issues (broken washers, infested units) that go unresolved for months. Guests pay hourly parking fees, residents pay for internet and pet fees not clearly disclosed upfront, security gates stay broken, and move-out charges are steep and contested. Positive experiences appear tied to specific staff, while systemic problems stay uncorrected. A 2.9-star average across 159 reviews (50% one-or-two stars) reflects deep operational dysfunction.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities
San Marin Apartments
#599
51

San Marin Apartments

3.3(180)✓ Google-verifiedPublishes prices

Current residents describe a complex in a nice area with decent amenities that has declined sharply since management changed. Pest and mold problems, inflated utility bills, and staff unavailability plague the experience. Move-out fees often exceed deposits by thousands, leaving residents disputing charges in collections. While maintenance responds quickly in rare bright moments, most repairs go incomplete or unaddressed. The office is frequently unreachable during business hours. Residents report aggressive deposit increases mid-lease, discriminatory enforcement of pet policies, and rental application denials that others attribute to broken screening systems. The community feels hostile rather than welcoming, especially to residents with service animals or those questioning charges.

Pet-Friendly ApartmentsLuxury Apartments
Double Eagle Townhomes
#600
56 low data

Double Eagle Townhomes

5.0(1)✓ Google-verified

An 8-year resident praises fast maintenance and attentive management (Alex) in a quiet, safe setting. Limited review data, but the experience reflects reliability over years.

Townhome & Garden-Style CommunitiesLuxury Apartments

Last updated 2026-09-08