Luxury Apartments in Greater Austin

Page 6 of 7: businesses ranked 501-600 of 672. Ranked by score and relevance, start from the top or open the full map view.

Berkshire Santal Apartments

#501

65

Berkshire Santal Apartments

4.0(213)✓ Google-verifiedPublishes prices

Most residents praise the spacious, well-finished apartments, responsive maintenance staff like Cameron Neal, and peaceful atmosphere with nearby trails. Management keeps requests quick-often same-day. But the complex frustrates many on renewal: advertised rates can be $300 to $600 lower than renewal offers for identical units. Thin walls let neighbors' bass vibrations travel across floors. Some report security deposit withholding over minor repairs and inconsistent rule enforcement. Pet owners note the dog park is sometimes neglected. Staff experiences vary widely; leasing team members Claire and Kena earn praise for thoroughness, but others report rushed, unhelpful interactions. Despite luxury finishes and amenities, the disconnect between advertised and renewal pricing, plus soundproofing gaps, makes long-term satisfaction uncertain.

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Urban North Apartments

#502

57

Urban North Apartments

3.4(94)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the maintenance response time, secure parking garage, and pet policies, with Danielle and Jane earning repeated recognition for helpfulness. However, a cluster of one-star reviews from mid-2024 flags severe pest infestations, questionable deposit practices, unprofessional management conduct during move-out, and a long list of add-on fees that frustrated tenants felt went unserviced (valet trash collection, in particular, was paid but not delivered). Sound insulation remains a liability. Several reviewers report hearing neighbors clearly through walls and floors. While amenities such as the pool, gym, and clubroom are well-maintained when accessed, the deposit refund process appears inconsistent and contentious, and management tone shifts notably when disputes arise, deterring prospective residents who observe unhelpful leasing interactions.

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Iron Rock Ranch

#503

64

Iron Rock Ranch

3.8(275)✓ Google-verified

Iron Rock Ranch draws strong praise for responsive maintenance, solid construction that keeps units quiet, and welcoming staff like Mariah and Erik. The two dog parks, mature landscaping, and sense of community appeal to families and pet owners. However, significant complaints emerge around move-out billing disputes (including debt collection surprises), pest problems despite paid services, and charges for pre-existing damage or poor repairs. Billing errors often require repeated follow-ups to correct. The complex performs best during tenancy, but checkout experiences frequently trigger confrontations over disputed fees. New management has reportedly improved some operations, though billing practices remain contentious. Strong soundproofing and amenities offset concerns about accountability on charges.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities

The Janson

#504

64

The Janson

4.3(15)✓ Google-verified

Leasing staff Libni, Nathalie, and Bobby earn consistent praise for guiding first-time renters through applications with patience and professionalism. Residents enjoy spacious layouts, quiet surroundings, a pool, playground, and proximity to Circuit of the Americas. Fair warning: one reviewer reported that verbal promises about pricing and move-in timing were not honored after paperwork was signed, and another flagged car break-ins in the area.

Luxury Apartments

Lively At Gilbert

#505

61 low data

Lively At Gilbert

5.0(4)✓ Google-verifiedPublishes prices

All four reviews are five-star. Residents and tours mention staff warmth and quick maintenance response, with particular praise for Ariana, Amber, and Ronya. Units are described as cute and well-kept. Data is limited to four reviews.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Horseshoe Apartments

#506

55

Horseshoe Apartments

3.4(21)✓ Google-verified

Horseshoe Apartments in Leander draws strong praise for clean, spacious units with quality finishes at competitive rates, supported by a responsive leasing staff. However, a significant subset of residents report serious problems: water intrusion and sewage concerns unresolved despite repeated requests, inadequate emergency maintenance response, poor soundproofing allowing neighbors' noise throughout day and night, and pest control failures despite monthly fees. Several residents cite management's dismissiveness toward habitability complaints as the core friction point.

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Sutton Apartments

#507

58

Sutton Apartments

3.3(245)✓ Google-verified

A polarized experience: residents with responsive staff like Chris report smooth leasing and attentive maintenance, while others cite months-long pest problems, broken appliances left unfixed, inconsistent rent quotes, and serious safety issues including fires and police calls. Management appears uneven across shifts and times.

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Platform Apartments

#508

64

Platform Apartments

3.8(404)✓ Google-verified

Platform's leasing team, including standout agents like Tony, Chance, and Ari, delivers thoughtful service to new residents, and amenities like pools and gyms earn consistent praise. However, a damaging divide emerges post-move-in: serious crime (gun theft, multiple break-ins, armed police presence), recurring maintenance problems (HVAC failures, 15+ work orders ignored), pest infestations, and unresponsive management transform the experience for many long-term residents. Property management (Greystar) disputes, deposit withholding, and poor building security create a trust breach that amenities cannot repair. East Austin's location near transit and trails appeals to many, yet the complex struggles with foundational safety, pest control, and upkeep that suggest systemic neglect rather than isolated complaints. Staff turnover has prompted recent improvements (Carlos, Chance), but residents paying 120k+ over years report still fighting for basic services like working HVAC systems and secure parking. The stark gap between initial enthusiasm and later frustration deserves serious weight.

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Sur512

#509

64

Sur512

3.8(330)✓ Google-verified

Leasing staff, especially Rashod, earn consistent praise for making the move-in process smooth and welcoming. Once residents settle in, the experience diverges sharply: some report no issues, but others face recurring mold, broken appliances repeatedly, non-working amenities charged monthly, and security gaps that let unauthorized people enter buildings. Management becomes largely unreachable after signing, emails go unanswered for days, and emergency maintenance is distant and slow. The gap between the sales experience and post-move reality is stark enough that some long-term residents weigh leaving despite liking their units. Reviewers name specific staff members (Rashod, Miriam, Diane, Christian, Andy) who excel at onboarding. For those who encounter maintenance or safety problems, the business offers little recourse: no rent relief during uninhabitable periods, no compensation for contractor theft, and no apologies for egregious failures like a multi-hour lockout. Pool, gym, and common areas suffer from neglect and break-ins.

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Altair Tech Ridge

#510

65

Altair Tech Ridge

3.9(113)✓ Google-verifiedPublishes prices

Five-star reviewers praise staff by name (Jurnee, Blanca, Bailey) for friendliness during tours and leasing, and describe the grounds as clean, quiet, and well-maintained with good amenities. However, a stream of one- and two-star reviews detail significant operational gaps: broken grills and pool chemistry mishaps, a non-Tesla EV charger that management wouldn't troubleshoot, only 18 visitor spots for 300 units with aggressive towing, and move-in units left with dog hair and cigarette butts. Residents report communication drops after signing the lease, and several discovered undisclosed fees or unexplained conditional approvals. The tension here is stark. Long-term residents who stayed years consistently credit the maintenance team and describe a peaceful community they'd return to. Yet newer residents document deteriorating conditions: dirty hallways, unresponsive EV support, and gate access chaos that suggests operational breakdown at scale.

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Village at Gracy Farms

#511

63

Village at Gracy Farms

3.7(226)✓ Google-verifiedPublishes prices

Tour experience and leasing rank among the best at the complex: staff member Andrea and the grounds consistently earn five-star marks from prospects. Once residents move in, experiences split sharply. Some enjoy responsive maintenance (Rodrigo cited by name multiple times for quick repairs) and quiet surroundings. Others face months of pest infestations management refuses to escalate, locked emergency access ignored, and security deposits withheld nearly a year with only email promises of resolution. The property shines on first visit but stumbles on follow-through. Emergency calls go unanswered. Pest control comes without notice and is marked as refused when no one is home. Management rarely initiates contact on complaints, even when residents attempt cleanouts themselves. The five-star praise is concentrated among new prospects and longer-term residents with routine needs; the one and two-star reviews cluster around unresolved crises and departed residents still seeking money back.

Pet-Friendly ApartmentsStudent HousingLuxury Apartments

Iconic at Round Rock

#512

58 low data

Iconic at Round Rock

3.9(14)✓ Google-verified

Staff leadership (particularly Gio) earns consistent praise for professionalism and quick repairs, but recent reviews show a sharp collapse in office communication, maintenance response, and pest control follow-through. Older residents report unresolved roaches, broken amenities, and deposit holds; newer movers cite oven repairs ignored and late fees after move-in date changes.

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City North at Sunrise Ranch Apartments

#513

59

City North at Sunrise Ranch Apartments

3.7(261)✓ Google-verifiedPublishes prices

Five-year residents praise the quiet grounds and attentive staff like Joe Bokor, but newer tenants face a leasing office that often does not answer phones or show up for appointments. Once inside, work orders sit marked complete without repairs made, mold gets painted over rather than fixed, and unauthorized maintenance entries occur during notice periods. Move-out bills routinely shock residents with fees far exceeding deposits. The place markets resort-style amenities (pool, dog park, grill area) but residents find them closed, heavily restricted, or poorly maintained. Pest and mold issues recur across reviews. The business's own website states services like these; the evidence suggests execution falls well short, and billing practices feel deliberately extractive to long-term renters.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Avana SoCo

#514

62

Avana SoCo

3.7(456)✓ Google-verified

Living at Avana SoCo depends heavily on who runs the place. Early reviews paint a grim picture of aggressive towing, forced services residents didn't ask for, and months-long maintenance delays that left AC broken in summer heat and dryers out of service. Recent feedback shows dramatic improvement since a management overhaul, particularly with new maintenance head Jerry Nance and leasing staff like Chris and Raya; problems still linger with parking hassles and inconsistent trash valet, but residents now report quick fixes and real communication instead of silence. Staff matter more here than at typical complexes. Leasing tours range from warm ("Chris was so pleasant") to dismissive depending on who greets you. Mandatory fees stack up fast, and the towing service operates ruthlessly: residents report car seizures within hours of a missed registration deadline, with tow charges around $320. The gate often doesn't work. Pet-friendly amenities exist but fade into background noise against operational chaos.

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Severino Townhomes at The Reserve at Penley Park

#515

58 low data

Severino Townhomes at The Reserve at Penley Park

4.6(9)✓ Google-verified

Eight of nine reviewers praise spacious townhomes and attentive staff, particularly Renzo and Frank. One tenant reported aggressive deposit withholding, unaddressed pre-existing damage, and a missed final walk-through, creating sharp tension in the feedback.

Luxury ApartmentsTownhome & Garden-Style CommunitiesPet-Friendly Apartments

Somerset Townhomes

#516

65

Somerset Townhomes

4.0(98)✓ Google-verified

Strong leasing and management interactions overshadow persistent complaints about aging systems. The community lives up to its peaceful reputation and location perks, but A/C failures, mice, and security lapses undercut the luxury positioning. Ahmed's maintenance responsiveness earns consistent praise, yet the property's 30-year age shows in cooling capacity during Texas summers and requiring significant recent upgrades (HVAC cleaning, insulation, thermostats). Townhome layouts with attached garages appeal to privacy-seekers. Management turnover has been frequent, though current staff members like Dallas and Valerie get top marks. The 30-meter lap pool, fitness center, and sauna draw renters, but gym equipment downtime and early-morning noise complaints suggest enforcement gaps. Best suited to renters prioritizing location and modern leasing experience over move-in-ready luxury.

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Callista Hill Country Apartments

#517

63

Callista Hill Country Apartments

3.7(210)✓ Google-verified

Staff like Alex, Chris, Andrew, Paul, and Eric stand out for genuine care, walking residents through processes and responding personally to concerns. The property itself feels quiet and well-kept, with spacious units and decent grounds. However, financial surprises on move-out (cleaning and paint charges well beyond damage), chronic parking shortages after 10 p.m., and serious unresolved issues like car theft, water damage, and security gaps undermine confidence. Residents report management quality has declined over time, and the company has been unresponsive to complaints even involving corporate escalation. The dog park and coffee bar add appeal, and short-term renters speak highly of their stays. Longer-term residents and those who have moved out paint a different picture: hefty post-move fees despite being told the apartment was clean, no follow-up on promised refunds, and a sense that once you leave, the complex ignores you entirely. The maintenance team itself is generally praised, but management's handling of major issues like flooding and security breaches suggests systemic problems beyond individual staff goodwill.

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Scott Felder Homes - Blackhawk

#518

67 low data

Scott Felder Homes - Blackhawk

4.5(26)✓ Google-verifiedPublishes prices

Homebuyers consistently praise the quality of finished homes and the attentiveness of the sales team, especially Mike, who kept them updated weekly during construction. Reviewers describe a straightforward buying experience with high standards for building and site accountability.

Luxury ApartmentsTownhome & Garden-Style Communities

The Shoal Apartments

#519

63

The Shoal Apartments

4.2(37)✓ Google-verified

Strong location and capable staff draw residents, but building maintenance lapses create real friction. Reviewers consistently praise Megan, Alexis, Eddie, Oscar, and Kyle for going out of their way. The West End proximity to downtown, trails, and shops wins over commuters. However, the single elevator frequently breaks, trash pickup at 3-5 am creates sleep disruption, euro-style washers ruin clothes, and interior units feel dark despite efficient floor plans. A newer building that has not yet solved its infrastructure reliability.

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Sedona Springs

#520

63

Sedona Springs

3.7(144)✓ Google-verified

Sedona Springs draws tenants seeking a calm, tree-filled setting in Oak Hill with responsive maintenance and reasonable pricing for its spacious floor plans. The property's older construction means thicker walls and quiet neighbors, but also brings trade-offs: dim lighting, cracking seals, and poorly executed finishes that clash with rental costs some find steep for the building's age.

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Promesa Apartments

#521

63

Promesa Apartments

3.9(76)✓ Google-verified

Long-term residents consistently praise the responsive management team (especially Ava and Laura), fast maintenance, and quiet setting despite proximity to schools. The complex offers spacious apartments at competitive prices with dog-friendly grounds. However, a growing strain emerges: repeated car break-ins, inadequate security response, and reports of worsening property maintenance and cleanliness undermine the experience for some residents, particularly those concerned about vehicle safety.

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Copper Mill Apartments

#522

63

Copper Mill Apartments

3.8(135)✓ Google-verified

Copper Mill delivers standout individual attention from certain staff members and smooth lease processing, but complaints about maintenance neglect, undisclosed fees, and aggressive speed bumps create friction. Long-term residents praise the community and events; newer residents and visitors report bad first impressions and maintenance indifference.

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Mariposa at Cedar Park

#523

63

Mariposa at Cedar Park

3.9(81)✓ Google-verifiedPublishes prices

Five-star reviewers describe a welcoming community where staff, particularly property manager Holly and leasing coordinator Haley, go above and beyond. Residents highlight clean grounds, regular activities, and genuine attention to comfort during transitions. A dissenting one-star review painted a starkly different picture: security failures (unlocked exterior doors, inoperative gates for years), widespread pest issues, poor lighting in parking areas, and weeks-long repair waits for elevators, along with steep annual rent hikes. The contradiction reflects polarized experiences, though the bulk of recent feedback skews positive. The tension between praise for staff care and complaints about infrastructure, pests, and security suggests management strength does not extend uniformly to maintenance and building safety. Families considering this community for aging parents should weigh engaging staff against documented vulnerabilities around perimeter security and pest control.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing

Lakeline Parmer Lane Apartments

#524

62

Lakeline Parmer Lane Apartments

3.6(271)✓ Google-verifiedPublishes prices

Strong staff engagement drives positive tours and move-ins, with Maria and Tabitha named repeatedly for attentiveness and bilingual support. Maintenance and cleanliness earn consistent praise. However, pest infestations, unresponsive office lines, and operational issues undercut confidence in management follow-through. Current residents report satisfaction with amenities and safety, but a subset encounters roaches and poor communication when reaching out after hours or seeking support. The wide review spread (55% five-star, 32% one/two-star) suggests inconsistent execution across units and time.

Pet-Friendly ApartmentsLuxury Apartments

The Arnold

#525

63

The Arnold

3.7(238)✓ Google-verifiedPublishes prices

Residents split sharply on The Arnold. Those who work with maintenance and certain leasing staff praise quick repairs, clean amenities, and attentive service; Greg and Elsy are named specifically as standouts. Move-in and office interactions, however, draw serious complaints: unresponsive leasing agents, hostile behavior from some staff, parking ticket disputes for touring guests, and negligent security that has led to multiple vehicle break-ins in the garage. Management transitions (Greystar to STYL Residential) coincided with mounting frustration over communication and care standards. Common living complaints include roaches, staircase filth, package theft, and repeated appliance failures. The property itself is attractive, but execution gaps and staff inconsistency leave renters torn. Strong facilities and maintenance reliability for some residents clash with pervasive office dysfunction and safety lapses that drive others to leave."

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The Pointe at Ben White Apartments

#526

63

The Pointe at Ben White Apartments

3.7(150)✓ Google-verified

Jessica, Arleen, and the maintenance crew earn consistent praise for community events, responsiveness, and keeping grounds clean. Residents value the spacious units and long-term stability the property offers. However, multiple reviewers report robberies, break-ins, and zero visible security presence; others cite cockroach infestations, dark parking areas, and management's refusal to share footage or resolve maintenance complaints. The wide split between five-star and one-star reviews reflects a property serving committed residents alongside those facing serious safety and pest concerns.

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Cedar + Sage Apartment Homes

#527

63

Cedar + Sage Apartment Homes

4.1(29)✓ Google-verified

When staff like Desiree and Luis are managing a resident's experience, this complex shines: arrivals are welcoming, maintenance requests come back same-day, and the quiet grounds feel like a genuine neighborhood. The trouble emerges after move-in once the relationship shifts, with recent tenants reporting systematic communication failure, mold left untreated or concealed under paint and drywall, and a sharp contrast between how the office courts prospects versus how it handles current residents' serious concerns. Newer arrivals in well-maintained units consistently praise the natural setting, accessible design, and the professionalism of the maintenance team. Older or problem-unit tenants document a pattern of delayed responses, negligent remediation, and a sense they are treated as inconveniences rather than customers whose lease payments fund the property. One property-management industry insider documented mold discovery to inadequate fixes across multiple days, leaving her family to move into a still-contaminated unit.

Luxury Apartments

Hunters Chase

#528

62

Hunters Chase

3.4(215)✓ Google-verified

Half the reviews are five-star; the other half skew sharply negative, mostly over cleanliness and pests. Those who stay speak warmly of Peter and Raven at the front desk, quick maintenance turnarounds, walkable access to food and parks, and painless rentals. But recurring reports of roaches, stale odors, and move-in grime present a real friction point that management appears to acknowledge but struggles to fix. On the upside, in-unit washer/dryers ease daily life, rent stays manageable for single parents and budget-conscious renters, and the grounds stay tidy once you're settled. The staff is genuinely invested: maintenance can solve issues in under two hours, and office staff handle rental crises with grace. The neighborhood is leafy and quiet.

Pet-Friendly ApartmentsLuxury Apartments

The Vue

#529

62

The Vue

3.7(177)✓ Google-verified

Staff like Laura and Julian earn consistent praise for professionalism and knowledge during tours, and recent residents love the modern layouts, in-unit washers, and amenities. However, a year-round pattern of unaddressed maintenance failures, roach infestations, non-functional AC and pool, and unresponsive office staff dominates later complaints, creating a stark divide between what the leasing team promises and what residents experience after move-in. The property struggles with basic upkeep: pest control rarely arrives despite payment, bathrooms peel, appliances misfunction within days, and management either ignores requests or sends unprepared technicians. Several residents report extreme frustration with locked-out units and debt collection tactics that contradict the welcoming tours.

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Brook Meadow Village

#530

64

Brook Meadow Village

3.9(142)✓ Google-verified

Some residents praise the friendliness of staff like Audrey and Getsy, affordable rates, and nearby bus stops and grocery stores. However, a large group reports ongoing nightmares: maintenance requests ignored for weeks or months, roaches and rats in units, mold in HVAC systems, broken security gates letting vagrants in, and leasing staff withholding refunds. One resident's door fell during a laundry room visit; another faced move-out date changes and confiscated belongings. The complex appears to depend heavily on individual leasing staff quality; when management is attentive, residents stay content, but systemic maintenance failure undermines the property's habitability. New ownership or management changes have left some reviewers disappointed after what they describe as a better era under a previous maintenance person. Residents cite slow response times and a pattern of marking work orders complete without actually completing repairs.

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Timbers Apartments

#531

62

Timbers Apartments

3.9(57)

Residents highlight the office team's responsiveness and willingness to work with tenants, including those using vouchers. However, maintenance problems like broken AC and trash buildup, plus friction over lease enforcement, create a split experience.

Luxury Apartments

The Lakes at Renaissance Park

#532

59

The Lakes at Renaissance Park

3.5(202)✓ Google-verifiedPublishes prices

Staff turnover has been relentless, but the current management team (particularly Preston and Jeannette) is earning recognition for professionalism and responsiveness. Residents value the location near Katherine Fleischer Park, MetroRail access, and competitive pricing for the area. Persistent structural problems undercut the experience: roach infestations, malfunctioning air conditioning units, broken mailboxes, dark parking lots, and cosmetic neglect. Maintenance often requires multiple requests. Several tenants report deposit delays and difficulty reaching management to resolve issues. Residents recommend walking through units before signing to assess condition.

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Monterey Ranch

#533

61

Monterey Ranch

3.6(802)✓ Google-verified

Tour guides deliver polished first impressions and detailed explanations, leaving prospective renters enthusiastic. Once residents move in, the experience sharply deteriorates: maintenance requests languish for weeks or months without resolution, water damage and mold go unaddressed, appliances remain broken despite repeated office visits, and office staff treat residents' concerns as low-priority or dismiss them with copied mass emails. Some escalations to regional management have shown responsiveness, but systems-level failures in maintenance accountability and tenant communication dominate resident accounts. Leasing agents excel, but the gap between the tour experience and actual resident life is severe enough that current tenants regret renewing leases and former residents warn others away. Pet owners note dirty common areas and inadequate enforcement of dog-park cleanup. The property's amenities (pools, gym, sports courts, hiking trails) are substantial, but maintenance of those spaces and units appears underfunded relative to the "luxury" branding.

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Red Stone Ranch

#534

57

Red Stone Ranch

3.3(149)✓ Google-verifiedPublishes prices

Red Stone Ranch divides tenants sharply. Those with responsive leasing staff (Nicole, Amy) and stable living situations praise friendly service and quick maintenance response; one 1.5-year resident highlighted staff coordination for pet-specific access. However, over half the recent reviews cite serious problems: poor soundproofing making apartments uninhabitable, unresponsive leasing during application (20 unanswered calls, $550 retained), pest infestations left unaddressed, unexplained billing charges, and management dishonesty about staff availability. Families report noisy conditions unsuitable for children, while former tenants describe being charged incorrectly and denied accountability.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

The Loretta

#535

61

The Loretta

3.9(45)✓ Google-verifiedPublishes prices

Isaac, the maintenance technician, earns consistent five-star mentions for fast, considerate service and keeping grounds litter-free. However, deeper complaints surface around office dysfunction: delayed deposit refunds, security indifference to vehicle theft, and a serious allegation of disability discrimination in income verification that allegedly resulted in $8,000+ overcharges. The split between maintenance praise and office-level failures defines the experience here.

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Trailside Oaks

#536

56

Trailside Oaks

3.4(101)✓ Google-verified

Trailside Oaks attracts residents drawn to its natural setting and solid unit construction, but recent reviews expose a widening gap between good individual staff and systemic neglect of shared spaces and tenant support. When property management engages (particularly Diana), problems get fixed; when it doesn't, maintenance requests stall and common areas deteriorate visibly. The volume of one- and two-star reviews suggests the deterioration is ongoing.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities

Creeks Edge

#537

62

Creeks Edge

3.7(89)✓ Google-verified

Five-star reviews consistently highlight a quiet, well-maintained community with spacious lofts and standout staff-Christina, Brandi, and Robert are named repeatedly for speed and personal attention. Staff help residents move in quickly and follow up with ongoing support for any need. The 30% one- and two-star reviews raise maintenance failures, safety concerns about crime in the area, and problems with hot water reliability. These drop the overall experience from the strong management and amenities level many residents praise. New management changes in recent months appear to have improved resident confidence.

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Henderson on Reinli

#538

62

Henderson on Reinli

4.2(20)✓ Google-verifiedPublishes prices

Seven in ten reviews are five stars, praising the new apartments, clean spaces, and notably attentive staff who greet residents by name and resolve issues quickly. But recurring complaints centre on broken elevators (out for weeks at a time), WiFi that crashes weekly and depends on staff availability, and a gym delayed months past its promised opening. Management listens; maintenance response lags behind. Recent visitors consistently describe a welcoming leasing experience, with specific staff like Bella, Luz, Anthony, and Ariana making strong first impressions. Residents acknowledge the staff's willingness to fix problems but express frustration when infrastructure (lifts, internet, facilities) sits broken for extended periods. Sound isolation between units is notably good.

Luxury Apartments

Avery Oaks

#539

56

Avery Oaks

2.6(137)✓ Google-verifiedPublishes prices

Avery Oaks splits sharply between residents who praise select staff members and those who describe unsafe, poorly managed conditions. Ivonne, Ise, and Jesse earn consistent recognition for helpfulness and care, but office consistency is unreliable, and leasing decisions frustrate applicants. Long-term residents report security breaches, car and garage break-ins, trespassing, and noise violations going unchecked; some mention gunshot activity in the area. Move-out charges surprise residents even after careful cleaning. The property itself is clean when maintained, but common areas suffer from damage and pest issues. Maintenance responds quickly to repair requests, yet corporate and management remain distant on safety concerns and policy enforcement. The value proposition (pricing in the $1,100–$1,400 range) appeals initially, but residents say the cost compounds through unexpected fees and the toll of living in an understaffed, under-managed complex.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing

Villas Tech Ridge

#540

61

Villas Tech Ridge

3.7(355)✓ Google-verified

The community has a strong maintenance crew when functioning well, and leasing staff earn individual praise. However, recent years show escalating problems: slow emergency response to AC failures, amenities down for months, and mounting resident frustration over opaque renewal pricing that doesn't match advertised rates. Move-out charges for pre-existing damage, lax security (gate often nonfunctional), homeless individuals on the property, and management dismissiveness push many residents to leave despite years of tenure.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Summerset Apartments

#541

61

Summerset Apartments

3.7(45)✓ Google-verifiedPublishes prices

Summerset delivers consistent value for quiet, family-friendly living in Round Rock. The complex keeps grounds clean and handles most maintenance quickly, though some major repairs (AC, appliances) have dragged. Staff split opinions sharply: leasing team often praised by name, but office management has triggered serious complaints about rudeness and disputes.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Palm Valley Apartments

#542

61

Palm Valley Apartments

3.8(234)✓ Google-verifiedPublishes prices

Residents praise the spacious floor plans, resort-style pool, and affordable pricing, with repeat mentions of Raven at the front desk going above and beyond. However, administrative processing is painfully slow, maintenance waits stretch into weeks, and common areas frequently fall into disrepair. Recent staff changes have led to dramatic swings in experience: some residents report excellent upkeep and two-day emergency repairs, while others describe pest problems, overflowing waste stations, and false updates on completed repairs. New applicants often face unclear timelines, AI-generated emails, and unexplained delays; residents report similar struggles getting billing errors corrected or promised move-in readiness actually delivered. Unit quality is inconsistent. Newer renovations and the Tuscan-style pool appeal to many, but dishwashers arrive unplugged or broken, washers go missing at move-in, and sinks come dirty. Staff professionalism varies sharply by person and department: leasing agents like Raven earn genuine gratitude, while office management is frequently described as dismissive or uncommunicative. The complex lists service dog accommodations but recent reviews contradict this, and one resident claims staff now refuse service dogs in violation of ADA law. Turnover and understaffing appear to be recurring problems.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Grove at Northwest Hills

#543

61

Grove at Northwest Hills

3.6(172)✓ Google-verified

A divided experience: many residents love the maintenance responsiveness, management warmth (Sam, Cade, Karyn, Tanya, Victor, Leo named repeatedly), and quiet, walkable location. Renewed leases and five-year tenancies signal loyalty. Yet serious complaints persist about roach and bug infestations, water and internet failures, stolen laundry, and slow resolution. The leasing office AI phone system also frustrates callers. Renovations are underway (barbecue area, pool, laundry machines upgraded), and staff deliver personal touches (packages to injured residents, holiday events). Gym ventilation in summer heat is a noted weak point. At 3.6 stars across 172 reviews, satisfaction splits sharply: 56% five-star vs. 31% one-to-two-star, reflecting a property in transition with pockets of real problems.

Luxury Apartments

Landing Furnished Apartments at Oxford at Santa Clara

#544

48 low data

Landing Furnished Apartments at Oxford at Santa Clara

2.3(3)✓ Google-verified

One resident credited staff member Jessica and the team for attentive service and praised clean, well-maintained units. Others reported serious issues: inadequate trash facilities and aggressive towing of registered vehicles, even when properly parked.

Luxury ApartmentsStudent Housing

Bellwood Apartments

#545

60

Bellwood Apartments

3.6(160)✓ Google-verified

Lisa's leadership and staff energy have transformed the leasing experience. Residents consistently praise the office team-Odays, Madison, and Lisa herself-for warmth and efficiency. Maintenance responds quickly to work orders. Yet the same residents who celebrate management also struggle with ground-level reality: packages vanish regularly, pest control is inadequate, covered parking now costs extra, the buildings show age and poor upkeep, and late fees kick in fast. Earlier reviews cited AI bot ads showing lower rents, only to find prices $250 higher at tour. These contradictions run deep: the complex genuinely cares about its leasing team, but cuts corners everywhere else.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Camber Ranch

#546

64

Camber Ranch

3.9(107)✓ Google-verifiedPublishes prices

Reviewers love the look and amenities-the gym, pool, garage options, and office staff are genuinely praised. Maintenance shows up fast. But walls are notoriously thin; you will hear neighbors clearly. Some units had construction defects (mold, cracks, paint over tape) or pest problems that required repeated requests to fix. Move-out invoices have been contentious, with disputed pet charges and bogus line items. A few residents report safety concerns (car vandalism, break-ins). It's a well-designed property with real follow-through from maintenance, but quality control and transparency on billing are weak spots.

Student HousingLuxury ApartmentsTownhome & Garden-Style Communities

Anthem at Ledge Stone

#547

60

Anthem at Ledge Stone

3.6(93)✓ Google-verified

Residents praise the grounds, amenities, and staff when issues are handled promptly, particularly citing manager Trae Rivas and Jennifer for going above and beyond. The pool, golf simulator, and pet-friendly policy appeal to many. However, chronic problems undermine the luxury positioning: a building 9 elevator has been broken for months despite repeated requests, roof leaks have caused mold, exterior spaces need pressure washing, and communication gaps emerge when management changes occur. Maintenance response times vary sharply between recent visits and historical complaints, and deposit returns have stalled for over a year in at least one case.

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Nexus at Goodnight Ranch

#548

60

Nexus at Goodnight Ranch

3.6(134)✓ Google-verified

Residents praise the modern finishes, spacious floor plans, and maintenance team's speed, but long-term tenants report a frustrating gap between appearance and actual living experience. Early months feel great, but gate breakdowns, pest infestations, and unresponsive leasing staff during crises wear down satisfaction. New manager Joselyn Pichardo has improved things recently, yet core issues like AC delays, noise from the main road, and pool maintenance remain unresolved for many. Leasing agents Heather and Jaclynn shine in the application process, making first moves smooth. Staff are described as genuinely nice and friendly. But when serious problems arise, management reportedly defaults to policy quotes rather than practical solutions, and air conditioning repairs have stretched two weeks without resolution. The property attracts responsible families but demands patience with infrastructure and a tolerance for street-facing noise.

Pet-Friendly ApartmentsLuxury Apartments

Stassney at SoCo

#549

61

Stassney at SoCo

3.6(262)✓ Google-verifiedPublishes prices

Staff like Reyes in maintenance and front-desk team members Ismaray, Norma, and Lupe earn consistent praise for speed and kindness during move-in and service calls. The divide widens once you move in: residents report months-long repair delays, unresponsive management, and refusals to process unit transfers, creating a troubling gap between first impression and lived experience. Property upkeep and safety are sources of tension. Reviewers describe shabby units, central air left broken for a year (a Texas law violation), and a common complaint that management solves problems slowly or not at all. Maintenance technician Reyes is the standout exception, fixing issues in under 30 minutes when engaged.

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The Oaks on Chisholm Trail

#550

61 low data

The Oaks on Chisholm Trail

4.0(32)✓ Google-verifiedPublishes prices

Reviewers split sharply: some praise staff like Nicole and Tre, community grounds, and pet policies. Many others report aggressive fees (cleaning, double-charged insurance, excessive deposits), poor construction (foundation cracks, loose door knobs), persistent pest issues, and relentless towing despite limited parking. Application barriers including high bank balance demands raise fairness concerns.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Mosaic at Mueller Luxury Apartments

#551

58

Mosaic at Mueller Luxury Apartments

3.1(331)✓ Google-verifiedPublishes prices

Half the reviews praise the location, gym, and maintenance staff's responsiveness, but the other half describe months-long elevator failures, a garage gate stuck open for security breaches, and one resident reporting dozens of cockroaches daily. Long-time residents cite repeated vehicle break-ins, package theft, and broken security cameras despite monthly maintenance fees. The gap between what leasing staff can deliver and what ownership invests in fixing is the core complaint. Staff turnover and corporate management distance leave on-site teams overwhelmed. Apartment finishes are solid (granite, stainless, spacious), but building-wide systems (elevators, access doors, pest control, mailroom cameras) remain broken for months. Newer residents with leasing staff like Sabrina report smooth moves, while residents staying 3-5 years document worsening security and unresolved maintenance cycles.

Luxury ApartmentsStudent HousingPet-Friendly Apartments

Los Portales de Lena Guerrero Apartments

#552

61

Los Portales de Lena Guerrero Apartments

3.8(31)✓ Google-verified

Monica, Tiyan, and the maintenance team earn repeated praise for warmth, quick fixes, and care. Families particularly value the after-school programs and weekend activities. The grounds are quiet, tree-lined, and close to downtown and schools. However, a serious gap: multiple recent residents report roach infestations despite the 2021 build, and older reviews cite closed office doors and unanswered calls during critical moments like rent payments.

Luxury Apartments

Vue at the Cameron

#553

51

Vue at the Cameron

3.5(33)✓ Google-verified

Vue at the Cameron struggles with fundamental maintenance failures and livability issues that drive rapid resident turnover. Multiple reviewers report broken appliances at move-in, inadequate repairs, pest problems, and unsafe conditions including transient activity on premises. While one recent reviewer noted quiet surroundings, the overwhelming pattern of one and two-star ratings reflects serious concerns about property upkeep, management responsiveness, and basic habitability that far outweigh isolated positive mentions.

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Capital Hills Apartment Homes

#554

54

Capital Hills Apartment Homes

3.2(101)✓ Google-verifiedPublishes prices

Most residents report a disconnect between a welcoming leasing tour and a deteriorating living experience. While leasing staff like Emily, Liyah, and Mason earn consistent praise for their professionalism, move-in residents face months-long maintenance backlogs, unresponsive management, and billing disputes that feel deliberate rather than administrative. The property is registered in Austin's Repeat Offender program for code violations, and recent tenants cite power outages, non-functional AC, pest infestations, and sagging floors left unrepaired despite repeated requests. Multiple reviews note staff names (Garrett, Kevin, Deija, Avery) who do not return calls or provide promised follow-ups, creating a pattern of negligence rather than isolated incidents. One resident reported being charged nearly full rent for move-out cleaning after originally being quoted half that, then charged late fees for management's failure to file notice. Another waited over three months for a deposit refund while billing staff were unavailable by phone. The leasing team's transparency and knowledge do not extend to operational accountability; residents describe being told escalations would occur but hearing nothing afterward.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Lakeline Station Apartments

#555

59

Lakeline Station Apartments

3.7(49)✓ Google-verified

Current management has earned strong marks for cleaning up the property and responding quickly to maintenance requests, with residents praising spacious layouts and a genuine sense of community. Earlier periods saw poor phone access, slow repairs, and uneven rule enforcement, though recent reviews indicate meaningful improvement under the new team.

Affordable & Section 8 HousingLuxury Apartments

Altura

#556

60

Altura

3.5(246)✓ Google-verified

Most residents praise the staff's warmth and the apartment layout, but a vocal group report predatory pricing, pest problems, and deteriorating common areas. Leasing staff-particularly Nicole, Alejandra, and Jesús-earn consistent mention for attentiveness. The disconnect is stark: five-star reviews emphasize cleanliness and location, while one and two-star accounts describe filthy shared spaces, inadequate pest response, and fees that climb far above initial quotes. One recent reviewer alleged a rent-for-reviews incentive, casting doubt on the review authenticity. The core grievance is administrative: charges appear off statements, staff give conflicting answers on balances, and management allegedly deflects accountability. Amenities are described as both excellent and neglected depending on who is reviewing. The property's Riverside location near Lady Bird Lake appeals to walkers, but weekend conditions reportedly make common areas unusable. Weekend visits are strongly advised before signing.

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Folio Apartments

#557

53

Folio Apartments

3.3(271)✓ Google-verifiedPublishes prices

Folio delivers appealing amenities and workout facilities, but the experience quickly sours after move-in. Residents report chronic problems: gates fail regularly, parking spaces are cramped, soundproofing is poor, and older appliances underperform. The biggest complaint is management. Lease signing brings a shift from friendly staff to an office that ignores maintenance requests, dismisses noise complaints, and hits residents with disputed move-out charges they refuse to justify or refund. Pet owners find the dog parks neglected, with broken gates, poor ground cover, and overflowing waste bins. Maintenance staff sometimes enter units without knocking. Responses to security breaches, water outages, and repair timelines are glacial. Residents consistently describe feeling forgotten once their lease is signed and warn prospective tenants that the promised community does not match the day-to-day reality.

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Residences at Decker

#558

59

Residences at Decker

3.5(112)✓ Google-verifiedPublishes prices

This 3.5-star complex divides sharply: some long-term residents praise responsive managers (Kyla, Lindsey, Cameron, Kaycee) and affordable rents, while recent tenants report rats, roaches, pest control failures, and staff who hang up calls or claim managers aren't present. Multiple reviews cite hallway filth, broken elevators, weak enforcement of quiet hours, and police activity including SWAT responses. Older management created friction; recent leadership has improved things for some, but common areas remain inconsistently maintained and resident behavior poorly supervised.

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Aviva at North Plaza

#559

60

Aviva at North Plaza

3.5(324)✓ Google-verified

Aviva North Plaza splits sharply between residents praising responsive management under new leadership and those frustrated by unresolved maintenance and pest problems. Leasing staff like Hany, Alvis, and Modesta earn consistent kudos for friendliness and speed. However, chronic complaints center on delayed repairs (AC, toilets, appliances), roach and flea infestations, and staff who dismiss or discourage resident concerns. The property's fitness center and pool draw praise when maintained but frustrate others when neglected. New manager Lidia and the maintenance team (Denis especially) have won over some long-term residents, but the mixed 3.5-star rating reflects a real divide: those in functioning units with responsive staff versus those trapped in unaddressed health hazards. Moving costs linger in debt collection disputes, and phone accessibility remains a sore point even for departing tenants.

Luxury Apartments

5th Street Commons Apartments

#560

60

5th Street Commons Apartments

3.7(58)✓ Google-verified

Walk-in tours get turned away, and months-long fights over security deposits undermine what could be a solid complex. The location next to Mopac and Lady Bird Lake, thick walls, and a maintenance team that actually shows up are real draws. But Greystar's office staff and accounts receivable department leave long-time residents (some living here 12+ years) deeply frustrated, making this place feel like a gamble on management, not a comfortable home.

Luxury Apartments

Avalon Palms B

#561

47 low data

Avalon Palms B

4.3(3)

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments

MAA Balcones Woods

#562

60

MAA Balcones Woods

3.5(263)✓ Google-verifiedPublishes prices

Staff at the leasing office-especially Tila Newbery and Kayla Gordon-earn consistent praise for patience, warmth, and clear communication during the application and move-in process. Residents describe a genuine sense of community and fast maintenance turnaround. However, a meaningful share report serious gaps: poor follow-up communication that leads to late fees, maintenance requests that languish (water damage, roach infestations, structural repairs), and missing gym facilities. The experience appears sharply split between smooth initial entry and ongoing operational friction. Lawn service disturbances, noise from the pool, and package theft round out regular complaints. Those praising the property often mention long tenure and emotional attachment; those with the worst experiences cite documented maintenance failures and unresponsive management that escalated into legal disputes.

Student HousingLuxury ApartmentsPet-Friendly Apartments

Buttercup Creek Apartments

#563

60

Buttercup Creek Apartments

3.8(40)✓ Google-verified

Current residents praise affordable pricing, responsive managers LeAnn and Tiffany, and prompt maintenance from Russ. The complex is quiet with ample parking and landscaped grounds. Older construction means thin walls, higher utility costs, and unit inconsistencies. Past reviews cite serious management and safety issues from 2020-2022, though recent praise suggests improvement under current leadership. Be aware occupancy limits (4 per 2-bedroom) may affect families, and soundproofing remains a structural limitation reviewers consistently mention.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Oakville Apartments

#564

54

Oakville Apartments

3.4(280)✓ Google-verified

Oakville's 3.4-star rating reflects deep maintenance and management problems that overshadow its amenities. Residents report maintenance tickets marked solved without any work done, persistent roaches and pest infestations despite pest control fees, 15-month-broken gate security, and widespread package theft. Leasing staff are often unreachable or dismissive, though standout staff like Krystal and fast-moving teams occasionally earn praise. AC failures, unpermitted unit entries, and poor common-area upkeep are chronic issues that management appears unwilling to address.

Pet-Friendly ApartmentsStudent HousingLuxury Apartments

Summit at Westwood Apartments

#565

59

Summit at Westwood Apartments

3.5(163)✓ Google-verifiedPublishes prices

Residents praise individual staff members like Kayla, Stormy, and Kristy for genuine effort to turn the community around, and several note the convenient location near schools and parks. However, a significant portion of recent reviews detail systemic failures: months without pest control despite tenant charges, summer-long pool closures, AC failures lasting five weeks, security deposit refusals, and work orders marked complete with no actual service. The shift to new management in late 2024 shows promise but has not yet resolved the backlog of deferred maintenance and billing issues that frustrated long-term residents. The property trades on student housing appeal with flexible payment and pet policies, yet chronic infrastructure problems (broken gates, poor HVAC maintenance) and fees for unavailable services undermine the value proposition. Those considering a move should weigh the improving staff against documented patterns of delayed repairs and service failures.

Pet-Friendly ApartmentsLuxury Apartments

The Zenith

#566

58

The Zenith

3.7(37)✓ Google-verified

Brad and Will, the maintenance team, earn consistent praise for quick repairs and genuine care for residents and pets; leasing staff like Brandi and CK make the process feel personal rather than transactional. However, thin management capacity creates friction: package theft and security breaches go largely unaddressed, the building's mandatory $60/month WiFi and $25/month valet trash feel tacked on, and the Riverside location puts residents near active nightlife and rising crime. Units themselves are well-finished and newly maintained, and staff across departments genuinely seem to care. For those willing to look past security gaps and surrounding neighborhood challenges, the community delivers strong day-to-day service and pet amenities. Prospective residents sensitive to noise should avoid Riverside-facing units.

Luxury Apartments

The Atlantic Grand Oaks

#567

59

The Atlantic Grand Oaks

3.1(194)✓ Google-verified

Kevin Vazquez, Jenny López, and a few others earn consistent praise for patient, knowledgeable service during leasing and maintenance calls. The property looks well-kept and features advertised amenities. However, management struggles with follow-through: noise complaints go unaddressed after multiple office visits, grounds deteriorate with uncollected pet waste, and nighttime safety feels overlooked as tenants loiter and harass visitors. Staff turnover and Friday early closures add to the sense that only a handful of employees truly care.

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The Oscar Apartments

#568

59

The Oscar Apartments

3.7(45)✓ Google-verifiedPublishes prices

Brad's maintenance team earns consistent praise for quick, weekend repairs and responsiveness. The neighborhood feels safe and location suits airport commuters and food truck enthusiasts. However, Tarantino Properties management is heavily criticized for ignored emails, delayed refund processing, and unresponsive office hours-issues that have made the building feel disorganized despite its solid apartments and friendly neighbors.

Luxury ApartmentsPet-Friendly Apartments

Artisan at South Lamar

#569

59

Artisan at South Lamar

3.5(129)✓ Google-verified

Artisan at South Lamar leaves residents sharply divided. Long-term tenants and those who worked closely with leasing staff praise the quiet setting, responsive maintenance crew, and personal attention from managers like Heather and Chloe. Pools, gym, and community feel are consistent highlights for satisfied residents. A significant group moved in during recent renovations and encountered unfinished units, mold in ventilation, cockroach infestations, and poor pre-move communication. One disabled resident reported unmet ADA needs and staff dismissiveness. While some issues resolved quickly, others persisted despite multiple service calls and inspections.

Luxury ApartmentsPet-Friendly Apartments

Collective on Riverside

#570

59

Collective on Riverside

3.5(617)✓ Google-verifiedPublishes prices

Office staff earn consistent praise for kindness and quick help during leasing, and residents enjoy the location near UT Austin and amenities like resort pools and bark parks. However, serious gaps emerge post-move: maintenance requests languish (six-day internet outages, AC down for a week, bathroom leaks taking three months), units shown during tours do not match actual units delivered, security issues (cars towed and stolen, gate left broken, packages disappear), and promised move-in incentives are either charged or reduced mid-lease. For long-term residents, frustration compounds with these recurring broken promises.

Luxury ApartmentsPet-Friendly Apartments

Gallery at Domain

#571

57

Gallery at Domain

3.4(480)✓ Google-verified

Long-term residents speak warmly of maintenance speed, monthly food trucks, and a walkable North Austin location near Domain. Newer or departing residents report a stark divide: staff either solve problems promptly or ignore them entirely, leasing communications often mislead on move-in timing and costs, and deposit deductions feel aggressive. Maintenance excels for some; pest complaints, dead keyless-entry batteries, and broken garage doors plague others. The community works if your needs align with management's competence in your building. At price point, leasing pushes steep rent increases via software-driven raises, and lock outs cost $100. Management's reputation splits sharply on response to security concerns, water damage, and pest control. Families with young children and those renting under Section 8 have filed complaints suggesting inconsistent or dismissive treatment.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

Lakeline Villas

#572

54

Lakeline Villas

2.9(160)✓ Google-verifiedPublishes prices

Five-star tenants praise the physical space and specific staff members (Nicole, Ken, Elord, Tim) for hands-on care, but the complex's broader operations are heavily criticized. Reviewers report month-long waits for repairs, gnats and roaches left unaddressed, surprise parking fees ($35/month per vehicle), forced internet charges despite having other providers, and move-out bills exceeding $400 even after professional cleaning. Management shifted to a Colorado office, making human contact nearly impossible; billing errors and denials of refunds recur repeatedly. Former residents say the location and décor matter little against the financial extraction and neglect they experienced.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

The Aspect

#573

59

The Aspect

3.5(278)✓ Google-verifiedPublishes prices

The Aspect attracts praise for its leasing staff-particularly Alexis Edwards, Star, and Amanda-who handle tours and applications with care and clear communication. Individual apartments are spacious and well-designed. However, the stark reality for many residents is maintenance chaos. Emergency requests go unanswered for weeks or months. Air conditioning fails during 100-degree Austin summers with no real fixes. Ceilings leak, foundations crack, toilets don't work, and pests appear. Management largely ignores calls and emails. The complex itself shows neglect: trash accumulates, the parking lot is badly deteriorated, and one resident reported unauthorized mail access and credit card theft linked to a broken mailbox lock that management never investigated. The divide between leasing charm and post-move-in dysfunction is severe.

Luxury ApartmentsPet-Friendly Apartments

The Olivine

#574

59

The Olivine

3.2(217)✓ Google-verified

Word-of-mouth often centers on the leasing team, especially Beatrice and Nikki, who walk tenants through paperwork and move-in without stress. Mario and the maintenance crew earn repeated praise for same-day fixes and genuine helpfulness. However, serious complaints describe move-in apartments infested with roaches, missing fixtures, and incomplete inspections. Tenants report pest issues management failed to resolve, unaddressed safety hazards including collapsed ceilings and inadequate lighting despite repeated requests, and contested damage charges ranging over $1,800 after checkout. The property manager rarely appears in tenant accounts. Quality varies sharply between leasing experience and ongoing living conditions. Whether the office excellence transfers to daily management remains contested. Recent movers celebrate the team; former residents describe months of neglected problems. Pet-friendly amenities appeal to residents with dogs, though pest complaints raise concerns about facility conditions. High staff turnover and inconsistent follow-through on repairs and safety issues cloud the picture. Five-star reviews cluster in the leasing phase; one-star reviews reflect long-term residency.

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Verde Apartments

#575

59

Verde Apartments

3.2(172)✓ Google-verified

Strong front-desk service from named staff members (Samantha, Miranda, Maxell, Leslie) leaves touring prospects impressed. Residents praise the rent-to-size value, calm location, and improved management under Leslie. However, multiple tenants report unresolved maintenance problems (broken AC recycles, clogged drains, mouse infestation) and a harsh moveout billing process that has led to collection accounts and ruined tenant histories despite disputed charges. The split between five-star and one-star reviews reflects a stark divide: those who engage with leasing staff or experience short residencies see a well-priced, quiet complex, while longer-term residents clash with a maintenance system that does not fix problems and a billing department that is quick to penalize.

Luxury Apartments

DKLSoutions

#576

49 low data

DKLSoutions

4.2(81)✓ Google-verified

Allegre Point draws strong marks for layout, location, and older-era staff like Melinda and Kayla. Recent reviews show maintenance requests ignored for months and management dismissing concerns, suggesting service quality has declined over time.

Luxury Apartments

Lakeline Apartments

#577

59

Lakeline Apartments

3.3(238)✓ Google-verifiedPublishes prices

Guillermo and the leasing team earn consistent five-star praise for patience and knowledgeable service during the sign-up process. New manager Martha has residents noticing real improvements: removed abandoned vehicles, cleaner patios, and better trash management. However, maintenance and unit quality remain serious concerns. Tenants report stuck windows, non-functional outlets, wasp nests inside units on arrival, black mold, roaches, and bed bugs; work orders sit unaddressed for weeks. The office is hard to reach, scheduled appointments go unconfirmed, and the single dumpster creates overflow issues. Neighbor problems also surface: loud behavior, unleashed dogs, and children throwing rocks at cars. The leasing experience masks deeper operational struggles. Once you move in, responsiveness drops sharply. Staff are described as nice but overwhelmed. Recent management changes suggest the property recognizes these problems, but residents in units already dealing with pest infestations, broken climate control, and poor maintenance feel abandoned. The business attracts renters with affordable pricing and Guillermo's charm, then struggles to deliver on livability.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Villas at Grand Avenue

#578

59

Villas at Grand Avenue

3.2(235)✓ Google-verified

Villas at Grand Avenue polarizes residents: loyal long-term tenants praise the leasing team (especially Maria and Terence) and spacious units, but newer arrivals report urgent maintenance failures, pest infestations, and staff who dismiss concerns rather than solve them. Water heater repairs allegedly took over 24 hours despite Texas law, pet areas went uncleaned, and management was blamed for defensive communication and lack of follow-up. The split is stark: 46% five-star reviews celebrate transparency and personal attention, while 41% one/two-star reviews cite cockroaches, mold, broken appliances that aren't fixed, and a property manager (Wanda) described as defensive and dismissive. Staff turnover and inconsistency appear to be the fault line between good experiences and frustration.

Affordable & Section 8 HousingLuxury ApartmentsSenior Living Apartments

The Dexter

#579

59

The Dexter

3.3(199)✓ Google-verified

Long-term residents and those dealing with current management praise quick maintenance and a responsive team, but a sharp divide emerges: newer or Section 8 residents report mice, cockroaches, ants, and a pattern of billing for cleaning never done or charging for pre-existing damage. The property manager Marisa draws both glowing reviews (same-day repairs, moving assistance) and serious complaints (midnight debt collection calls, locked leasing office, confrontational communication). One resident called management "the change this place needed" after 4.5 years; another fled citing the complex as a "section 8 slum" infested with pests. The amenities (two pools, fitness center, business center) exist on paper but reviewers report pools closed during tenancies, guest parking that requires long walks, and bins overflowing despite included trash service. Towing appears swift and harsh, with one food delivery documented as towed mid-drop-off. Newer or vulnerable tenants face either rapid fixes or a cycle of neglect and fees, depending on who handles their lease.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

The Janis

#580

59

The Janis

3.8(33)✓ Google-verified

Staff members Amber, Gabrielle, Cody, and Miles earn consistent praise for warmth and knowledge during tours and office visits. However, residents report a troubling gap between initial promise and daily life: mold spreads unchecked across units, maintenance ignores written instructions, paper-thin construction carries neighbor noise into every room, security doors remain broken for months despite theft, and one resident waited nearly two months for a security deposit owed under Texas law. EV charging stations advertised on move-in have been non-functional for months.

Luxury ApartmentsPet-Friendly Apartments

District on La Frontera

#581

53

District on La Frontera

2.9(359)✓ Google-verifiedPublishes prices

Half of recent reviews are one or two stars, with tenants reporting roaches, ants, and broken appliances that linger for weeks despite repeated maintenance requests. Several describe office staff as unwelcoming to prospective renters and dismissive or rude to residents, though a few name positive interactions with Luz and Lisa. When repairs do happen, reviewers report mix-ups between units, careless work, and staff marking tickets complete when nothing has been fixed. A pattern emerges: move-in apartments look different from tours, management stops responding after lease signing, and fees for pest control and package handling continue even as services fail. One tenant moved out after five months, withheld rent due to zero repairs on the initial walkthrough list, and alleged the office falsified court documents. Another noted the gym remains closed and describes frequent loud noise and drug paraphernalia at the pool.

Luxury ApartmentsStudent HousingPet-Friendly Apartments

Longspur Crossing

#582

59

Longspur Crossing

2.8(160)✓ Google-verified

Long-term residents praise reasonable rent, responsive maintenance, and a quiet community with groomed grounds. Newer or shorter-stay residents report unwelcome surcharges, disrespectful management enforcement, pest issues, and security gaps. The divide is stark: 31% five-star ratings versus 49% one/two-star, suggesting a retention culture that works for committed tenants but leaves others frustrated.

Luxury Apartments

Tuckaway Apartment Homes

#583

58

Tuckaway Apartment Homes

3.1(156)✓ Google-verifiedPublishes prices

Named leasing staff like Xyre, Isabel, and Lana draw consistent praise for going above and beyond during applications and move-ins. Maintenance responds fast, the grounds stay clean and quiet, and pricing undercuts neighbors. But dozens of calls and emails go unanswered; processing that should take weeks stretches to months, and visitors find the office closed or unresponsive despite posted hours. The property itself shines; the experience getting in feels like a gamble. Reviewers rave about specific staff members (particularly in the front office) who make leasing smooth and kind. Maintenance tackles requests in under 15 minutes. The neighborhood feels peaceful. Pest control, contracted outside, does not solve the bug problem. The real friction point is consistency: great staff offset by long waits, ignored calls, and frustration with reapplying or restarting paperwork mid-process.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing

The Morgan

#584

53

The Morgan

3.1(445)✓ Google-verified

The Morgan struggles with chronic maintenance and management failures. Residents report mold, water leaks, broken appliances, and pest problems left unaddressed for months despite repeated requests. Staff are widely described as unresponsive, combative, and unwilling to resolve issues even when violations of rental agreements occur. A small number of recent move-ins praised individual staff members and amenities, but the overwhelming pattern shows deteriorating conditions under current management, with unpaid contractor debts affecting services residents pay for.

Student HousingLuxury ApartmentsPet-Friendly Apartments

Chesapeake

#585

57

Chesapeake

3.4(77)✓ Google-verified

Chesapeake splits hard between leasing-stage experience and long-term living reality. New staff like Ashley and Diego earn consistent praise for warm approvals and smooth move-ins, and residents on good terms highlight the laid-back vibe and dog-friendly community. However, a larger cohort reports a pattern of decay: rats for weeks without pest control response, office staff dodging calls, maintenance that closes work orders without fixing problems, and gates left broken for years. One family with a baby documented bugs, unpatched entry holes, and felt unsafe; another says management sent them to collections before they moved out. The contrast suggests strong leasing but poor operations and follow-through once tenants settle in. New management is credited for recent improvements, and a three-bedroom lease costs around $900 per month. The property ages visibly, though some residents who knew earlier management say changes are underway. Staff turnover in the office has been frequent. Families with children or high maintenance expectations should weigh the upbeat entry against the documented maintenance lapses and pest issues.

Pet-Friendly ApartmentsLuxury Apartments

Patten East

#586

58

Patten East

3.3(151)✓ Google-verified

Amanda, Alejandra, and other front-desk staff earn consistent praise for helpfulness and genuine care; the pool, gym, and spacious layouts appeal to many residents. Yet long-term renters report a sharp decline after management changeovers: unresolved mold and water damage, pest infestations, ignored work orders, and water shutoffs announced same-day with no follow-up. Several residents have escalated complaints to city code enforcement. Recent signs of improvement emerge under new management (work orders same-day completion reported), but trust erosion from years of neglect remains. New residents may encounter a cleaner property; long-term residents warn of infrastructure rot and a pattern of management promising fixes while dodging accountability.

Luxury Apartments

West Cove Apartments

#587

57 low data

West Cove Apartments

3.8(14)✓ Google-verifiedPublishes prices

West Cove offers budget-friendly rentals in Anderson Mill with occasional specials, but reviews consistently flag slow maintenance response (repairs waiting months) and management that is hard to reach. Move-out disputes over normal wear and tear, bed bug incidents handled as tenant responsibility, and pest problems make this a case where low upfront rent may not reflect true cost of occupancy.

Student HousingLuxury ApartmentsTownhome & Garden-Style Communities

Point South and Bridge Hollow Apartments

#588

58

Point South and Bridge Hollow Apartments

3.1(145)✓ Google-verified

Long-term residents praise the Riverside location, responsive staff, and particularly the affordability. Management and maintenance address problems quickly, and those staying past the first year often renew. The grounds feel safe to many, with low crime relative to nearby student housing. However, pest problems divide reviewers sharply-some see roaches as minimal, others report infestations. Walls are thin enough to hear neighbors clearly. Parking lacks cameras, creating theft worry. Most troubling are reports that leasing staff misrepresented applicant approval, collecting fees from rejected applicants, and a pattern of charging renewals above market rates while advertising lower prices to newcomers.

Luxury ApartmentsPet-Friendly ApartmentsStudent Housing

Montecito Apartments

#589

58

Montecito Apartments

3.3(144)✓ Google-verified

Five-star reviews praise the leasing agent Kameron and maintenance team Matt for quick responses, noting the quiet neighborhood feel and well-kept amenities draw repeat residents. Yet deposit disputes over cleaning charges and serious complaints about water damage, roaches, and unresponsive management over months reveal cracks: some residents faced collection agency action after early lease exits, and one caller reported the office ignored their phone calls entirely. The 3.3-star rating reflects this split. Most who stay long-term renew; those who faced emergencies or damage disputes leave angry. Montecito seems to hinge on whether your lease stays smooth or you need help fast.

Luxury Apartments

Beck at Wells Branch

#590

57

Beck at Wells Branch

3.3(481)✓ Google-verified

Beck at Wells Branch shows a sharp divide: new management staff like Rachel and Ernesto have won over recent residents with fast, thorough service and genuine care, yet structural and maintenance problems run deep. Water leaks, burst pipes, roaches, and slow repairs plague units; the pool closes repeatedly during summer, security lapses recur, and AC emergencies get dismissed. Long-term residents praise the turnaround under Providence Real Estate, but newer tenants still discover hidden costs and ongoing failures once they move in. The leasing office has become a bright spot, with staff handling rent issues and move-ins smoothly. What matters most: whether new management can actually fix the building's poor construction and maintenance backlog before you sign. Residents here pay for location and apparent savings, not peace of mind.

Student HousingLuxury ApartmentsPet-Friendly Apartments

Cambridge Villas

#591

58 low data

Cambridge Villas

3.5(65)✓ Google-verified

Experiences split sharply: some residents enjoy spacious units, responsive maintenance, and feel genuinely safe; others find the social environment contentious, rules limiting, and report ongoing pest and cleanliness concerns. Quality of daily life hinges heavily on resident mix and how much you value management's social programming.

Senior Living ApartmentsAffordable & Section 8 HousingLuxury Apartments

Cliffs at Barton Creek

#592

58

Cliffs at Barton Creek

3.5(116)✓ Google-verified

Long-term residents praise the location, pool, and individual leasing agents like Ryleigh, but polarized reviews reveal deeper operational gaps. Maintenance response times are inconsistent; gate repairs lapse for weeks; phone calls go unanswered and visitors face surprise towing fees. Pest invasions and delayed AC service have driven recent departures. The property looks appealing on tours but day-to-day management and security follow-through disappoint.

Luxury Apartments

Estates at Bee Cave

#593

58

Estates at Bee Cave

3.2(121)✓ Google-verified

Staff like Sofia Ramos and Alicia earn consistent praise for professionalism and going beyond expectations, making the leasing and living experience notably positive. Yet recent reviews paint a stark contrast: management ignores maintenance requests for days, phone lines go unanswered, and renters report being hit with surprise fees they feel amount to a scam. When you reach the right person, service shines; when you don't, problems linger.

Luxury ApartmentsTownhome & Garden-Style Communities

Hillside Place

#594

58

Hillside Place

3.5(83)✓ Google-verified

Hillside Place attracts praise for select staff members-particularly Maxell and Avery-who handle tours and leasing with warmth and speed. The quiet neighborhood and clean appearance also stand out to satisfied renters. However, a vocal minority report serious operational failures: pest infestations go unaddressed, washers stay broken for months, A/C fails repeatedly, and management becomes unresponsive once residents move in. Hidden fees, utility overages, and move-out disputes have left some tenants feeling trapped and unsupported. Long-term residents and those needing reliable maintenance should be cautious. The gap between leasing-day charm and post-move service is stark. Renters cite months-long waits for repairs, ignored pest complaints, and surprise charges that inflate the advertised "affordable" rent significantly over lease duration.

Luxury ApartmentsPet-Friendly Apartments

Lyv Austin

#595

58

Lyv Austin

4.4(7)✓ Google-verifiedPublishes prices

Lyv Austin attracts strong praise from recent move-ins and prospects, who highlight Leslie, Denisse, and Gloria's helpfulness and the property's upkeep. Longer residents report persistent frustration: maintenance requests drag on through multiple follow-ups, office emails go unanswered, and posted hours are not reliably honored, forcing tenants into in-person chasing for basic responses.

Luxury ApartmentsPet-Friendly Apartments

Reserve at Springdale Apartments

#596

57

Reserve at Springdale Apartments

3.4(180)✓ Google-verifiedPublishes prices

Reserve at Springdale attracts renters seeking affordable luxury features, but the experience splits sharply. Front office staff, particularly Karen, earn consistent praise for kindness and thorough help through leasing. However, the complex struggles with chronic tenant behavior: constant noise at all hours, trash throughout common areas, smoking in shared spaces, and dogs running unsupervised. Security systems (gate, lighting) have failed. Some residents report mold, deposit disputes, and damage that went unaddressed. Reviewers note management tries but lacks enforcement power.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Ascent at Walnut Creek Apartments

#597

51

Ascent at Walnut Creek Apartments

3.4(98)✓ Google-verified

Ascent is sharply split: newer residents and those who interacted with office staff like Paty praise responsive management and security, but a significant block reports months without air conditioning, silent water cuts, uncontrolled pest issues, and office staff who do not return calls or texts. Leasing practices have included bait-and-switch rent increases and slow, incomplete refunds. The complex appears to have seen leadership changes recently, with mixed results: some units benefit from attentive maintenance when systems are functioning, while others remain in disrepair.

Luxury Apartments

Whitestone Crossing

#598

57

Whitestone Crossing

3.4(84)✓ Google-verifiedPublishes prices

Whitestone Crossing attracts sharply divided reviews. Tenants who connect with staff like Raj and T'Quisha report spacious units, smooth move-ins, and responsive care; others face pest infestations, mold, unattended maintenance requests, missed office hours, and management behavior many describe as unprofessional or inconsistent. The complex allows pit bulls and airbnb rentals by staff, which some see as problematic.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing

#599

45 low data

Justadad

5.0(1)✓ Google-verified

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments

San Marin Apartments

#600

51

San Marin Apartments

3.3(181)✓ Google-verifiedPublishes prices

San Marin sits in a pleasant North Austin area with trees and solid amenities, but recent management changes have left residents struggling to reach staff and facing mounting complaints about unfair practices. Tenants report deliberate miscommunication, work orders closed without fixes, pet park restrictions, and move-out fees (including tub resurfacing and carpet charges) that often exceed initial deposits, with collection agencies pursuing residents afterward. Service dog disputes, selective rule enforcement, and an unresponsive phone system compound the frustration. The office is frequently empty during business hours; AI triage blocks direct contact. While the property was well-managed and staffed years ago, consistent staff turnover and reduced headcount have created a gap between what management promises and what residents experience. High utility bills, poor window insulation, and a rocky pet area add to the operating costs. Long-term residents and past fans have downgraded their ratings as conditions declined under new leadership.

Pet-Friendly ApartmentsLuxury Apartments

Last updated 2026-09-22