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Lyv Austin

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 7 Google reviews · How we rank ›

4.4(7) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Lyv Austin
Location
Pleasant Valley, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
7
Ranking
#595 in Luxury Apartments
Best for
prospective tenants planning a near-term move and value immediate staff support

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Lyv Austin attracts strong praise from recent move-ins and prospects, who highlight Leslie, Denisse, and Gloria's helpfulness and the property's upkeep. Longer residents report persistent frustration: maintenance requests drag on through multiple follow-ups, office emails go unanswered, and posted hours are not reliably honored, forcing tenants into in-person chasing for basic responses.

Recent shift: New Community Manager Gloria mentioned positively in recent reviews (past month); may signal shift toward better responsiveness, but long-standing tenant criticism shows chronic maintenance and communication issues persist despite staff praise.

Praised for
  • welcoming and attentive staff (Leslie, Denisse, Gloria)
  • responsive management to resident concerns
  • clean, well-maintained grounds
  • spacious floor plans and nice community feel
Watch-outs
  • chronic maintenance request delays requiring repeated follow-up
  • unresponsive office communication and emails
  • office hours inconsistently kept (locked during posted times)
  • recurring plumbing and appliance issues unresolved
responsive-managementpoor-communicationwell-maintainedfriendly-staffslow-maintenanceunresponsive-maintenance
Best for: prospective tenants planning a near-term move and value immediate staff support
Think twice if: maintenance problems and office communication gaps frustrate longer-term residents and require persistent follow-up

What this place gets right

  • pet-friendly luxury housing with stated pricing
  • strong staff attentiveness during move-in process
  • spacious floor plans and well-maintained grounds

Before you tour or apply

  • Staff: Leslie, Denisse, Gloria noted for move-in support and community presence
  • Maintenance issues documented: leaky kitchen faucet, plumbing leaks under sink, non-functional dishwasher requiring repeated visits
  • Office availability: inconsistently honored posted hours; residents report locked doors during stated opening times
  • Management turnover: property cycled through three different management companies during one resident's tenure, each introducing new rent payment portal with technical issues

Resident ratings

Pet-Friendly Apartments
Pet fees and rent stated on website; no review text speaks to pet accommodation experience.
Luxury Apartments
Spacious floor plans and clean, well-maintained property praised; multiple appliance failures and long-running maintenance issues complained of.

How it stacks up

  • Rated 4.4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 7% of the businesses in this directory.

What keeps coming up

the office

How we scored this

How We Score
Star rating 39
Review volume 39
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
6
4
0
3
0
2
0
1
1

FAQ

What are the pet fees at Lyv Austin?
Pet Rent is $25 per month and Pet Fee is $400, according to the website.
Are the office hours reliable?
Recent reviews report office doors locked during posted business hours on multiple occasions, with residents waiting outside. Call ahead to confirm availability.
Request a quote

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Strong front-desk service from named staff members (Samantha, Miranda, Maxell, Leslie) leaves touring prospects impressed. Residents praise the rent-to-size value, calm location, and improved management under Leslie. However, multiple tenants report unresolved maintenance problems (broken AC recycles, clogged drains, mouse infestation) and a harsh moveout billing process that has led to collection accounts and ruined tenant histories despite disputed charges. The split between five-star and one-star reviews reflects a stark divide: those who engage with leasing staff or experience short residencies see a well-priced, quiet complex, while longer-term residents clash with a maintenance system that does not fix problems and a billing department that is quick to penalize.

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Amanda, Alejandra, and other front-desk staff earn consistent praise for helpfulness and genuine care; the pool, gym, and spacious layouts appeal to many residents. Yet long-term renters report a sharp decline after management changeovers: unresolved mold and water damage, pest infestations, ignored work orders, and water shutoffs announced same-day with no follow-up. Several residents have escalated complaints to city code enforcement. Recent signs of improvement emerge under new management (work orders same-day completion reported), but trust erosion from years of neglect remains. New residents may encounter a cleaner property; long-term residents warn of infrastructure rot and a pattern of management promising fixes while dodging accountability.

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Last updated 2026-09-22