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Verde Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 169 Google reviews · How we rank ›

3.2(169) 59 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Verde Apartments
Service
Luxury Apartments
Reviews
169

What we found

Residents praise Verde's leasing team for friendly, knowledgeable service and note the location is calm with fair pricing for the apartment size. Staff members Maxell and Miranda get particular credit for going above and beyond during tours and move-ins. However, a significant minority report critical failures: air conditioning that breaks repeatedly after temporary fixes, pest problems left unresolved despite complaints, and contentious move-out billing disputes that residents claim were wrongly applied.

Recent reviews suggest the new property manager Leslie has improved responsiveness and maintenance culture. The experience remains split between those who find quiet, well-kept grounds and attentive staff, and those who encountered months of unrepaired issues, poor pest control, and difficult lease-end interactions. Maintenance reliability appears to be the deciding factor in resident satisfaction.

Praised for
  • Leasing staff professionalism (Miranda, Maxell)
  • Property maintenance and grounds when working well
  • Quiet, calm living environment
  • Fair pricing relative to comparable units
  • Responsive management (new property manager Leslie)
Watch-outs
  • AC failures and repeated poor maintenance cycles
  • Pest infestations (mice, bedbugs, cockroaches)
  • Unresponsive maintenance for reported issues
  • Move-out fees and disputed charges
  • Management inconsistency and rudeness
responsive-managementwell-maintainedfriendly-staffunresponsive-maintenanceslow-maintenancepest-problemsclean-common-areas
Best for: Renters prioritizing a friendly leasing experience, calm neighborhood, and fair per-square-foot pricing
Think twice if: You need reliable AC maintenance or have dealt with pest control issues before. Recent move-out disputes and unclear repair processes are cited concerns.

What this place gets right

  • Leasing team builds strong rapport during tours and move-ins
  • Fair pricing for space and location relative to comparable complexes
  • Calm, quiet atmosphere and well-landscaped grounds
  • Newer management team (Leslie) showing responsiveness improvements

Before you tour or apply

  • Leasing agents Maxell and Miranda consistently praised for knowledge, kindness, and deal-finding help
  • Property manager Leslie credited with improving maintenance responsiveness since arriving
  • Residents report AC requires repeated defrosting cycles and fails within 2 days of temporary fixes
  • Pest complaints (mice, bedbugs, cockroaches) stated as unresolved despite multiple requests
  • Move-out billing disputes: one resident reports $6,000 in disputed fees and door damage claims
  • Two-year resident notes improvement under new management despite past issues

Resident ratings

Luxury Apartments
Leasing experience and upfront pricing communication praised; maintenance and pest management are pain points despite pool and modern finishes

How it stacks up

  • Rated 3.2 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

What keeps coming up

helpful officepeaceful apartmentapartment sizeatención a los residentescleanlinessapartment dealpoolHas laundry roomgymbeautiful property

How we scored this

How We Score
Star rating 0
Review volume 97
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
79
4
14
3
4
2
9
1
63

FAQ

Is Verde pet-friendly?
Yes, Verde welcomes pets. Check their website or contact the leasing office for breed, size, or fee details.
What amenities does Verde offer?
Their website lists a resort-style swimming pool, fitness center, on-site laundry, courtyard spaces, and private balconies. Modern kitchens and upgraded appliances are included.
Who should I ask about apartment deals or pricing?
Maxell and Miranda are leasing agents who have been specifically praised by recent residents for their pricing knowledge and responsiveness to questions.

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Luxury Apartments

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Last updated 2026-07-17