Does The Pointe at Ben White offer community activities?

Yes. The complex runs regular events including food pantries, movie nights with snacks and drinks, and outdoor activities like soccer. Jessica organizes these programs.

Is in-unit laundry available?

Yes, units come with in-unit washer/dryer connections.

Yes, the complex is pet-friendly.

The Pointe at Ben White Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 150 Google reviews · How we rank ›

3.7(150) 63 composite score See reviews on Google ✓ Google-verified

Luxury Apartments

Location: Montopolis, Austin
Service: Luxury Apartments
Reviews: 150
Ranking: #526 in Luxury Apartments
Best for: Long-term residents seeking community engagement and responsive staff in a pet-friendly setting.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Jessica, Arleen, and the maintenance crew earn consistent praise for community events, responsiveness, and keeping grounds clean. Residents value the spacious units and long-term stability the property offers.

However, multiple reviewers report robberies, break-ins, and zero visible security presence; others cite cockroach infestations, dark parking areas, and management's refusal to share footage or resolve maintenance complaints. The wide split between five-star and one-star reviews reflects a property serving committed residents alongside those facing serious safety and pest concerns.

Praised for

responsive and helpful staff (esp. Jessica and Arleen)
strong community events and activities
clean grounds and well-maintained units
friendly maintenance team
safe for families and pets

Watch-outs

serious security gaps (robberies, no visible security)
pest infestations (cockroaches)
poorly lit parking lots and inadequate parking
unresponsive management on maintenance issues
collection agency disputes and billing confusion

responsive-managementfriendly-staffwell-maintainedsafe-securepest-problemsparking-issuesunresponsive-maintenance

Best for: Long-term residents seeking community engagement and responsive staff in a pet-friendly setting.

Think twice if: Security concerns (multiple robberies, no visible security), pest infestations, dark parking, and billing disputes are deal-breakers for you.

What this place gets right

Dedicated community programming and events (Jessica's food pantries and movies)
Spacious, well-kept units with in-unit washer/dryer
Attentive office and maintenance staff by name

Before you tour or apply

Jessica runs community food pantries and movie events with snacks, beverages, and activities praised by residents
Arleen and Jorge named as standout office and maintenance staff
One resident occupied unit from 2018 continuously; another four-month stay revealed cockroach infestation, unsupervised dogs, and management refusal to share security footage
Billing dispute: resident moved out, received collection agency referral after one year with no prior bill or staff access to collection agency contact

Resident ratings

Luxury Apartments: Spacious units with washer/dryer in-unit and clean grounds praised; but security, pests, and dark parking heavily criticized by residents.
Pet-Friendly Apartments: Residents value pet-friendly policy, though some report unsupervised dogs and dog waste issues in common areas.

How it stacks up

Rated 3.7 against a 4.01 average across the 780 luxury apartments businesses listed here.
Has more Google reviews than 55% of the businesses in this directory.

What keeps coming up

clean propertyhelpful staffmaintenance teampropertydepositsafetypolite staffcleanlinessoffice staffclient care

How we scored this

How We Score

Star rating 16

Review volume 95

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Breaking down the ratings

FAQ

Does The Pointe at Ben White offer community activities?: Yes. The complex runs regular events including food pantries, movie nights with snacks and drinks, and outdoor activities like soccer. Jessica organizes these programs.
Is in-unit laundry available?: Yes, units come with in-unit washer/dryer connections.
Are pets allowed?: Yes, the complex is pet-friendly.

Contact

Phone: +1512-859-6631
Website: https://www.thepointeatbenwhite.com/?utm_knock=gmb
Address: 6934 E Ben White Blvd, Austin, TX 78741
Open in Google Maps

Attributes

has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_fitness_centerhas_in_unit_washer_dryerhas_private_outdoor_spacewelcomes_petshas_swimming_pool

Last verified 2026-09-22

Leasing office hours

Monday: 09:30-17:30
Tuesday: 09:30-17:30
Wednesday: 09:30-17:30
Thursday: 09:30-17:30
Friday: 09:30-17:30
Saturday: 10:00-17:00
Sunday: Closed

As listed on Google.

Straight from their site

Services listed

Apartment rentalsEnterprise Car Share Program

As published by the business on its own website; not independently verified.

Request a quote

Similar apartment complexes nearby

The Oaks at Ben White Apartments

4.1(67)✓ Google-verifiedPublishes prices

The property draws praise for its modern apartments, comfortable layouts, and standout staff members who go above and beyond. However, systemic problems undermine the experience: inconsistent communication from the leasing office leaves residents frustrated, trash accumulates across grounds despite the luxury positioning, and advertised amenities like the pool remain closed for months. Those considering a move should insist on written confirmations and expect to advocate for themselves.

Luxury ApartmentsAffordable & Section 8 Housing

View profile

The Monroe Apartments

3.9(128)✓ Google-verified

Most residents praise the maintenance crew's quick response times and a welcoming leasing team led by Maria, Sean, and Lisa who guide the rental process with care. The pool and gym stay clean, units are modern and spacious, and the vibe is quiet and inclusive. However, some note the property markets as luxury but delivers basic finishes and amenities. A few complaints surface: front desk rudeness on one tour, gates that don't lock, and parking or trash slowdowns. The divide between glowing testimonials and budget-conscious skeptics is sharp and worth understanding before you move.

Luxury ApartmentsPet-Friendly Apartments

View profile

Cedar Heights Apartments

4.4(69)✓ Google-verifiedPublishes prices

Cedar Heights draws praise for its new, well-maintained interiors, generous amenities (pickleball courts, pool, dog park, fitness center), and a handful of exceptionally attentive staff members, particularly Jessie and Mary. The peaceful setting and convenient Southeast Austin location appeal to residents seeking tranquility. However, thin walls and ceilings transmit neighbor noise and late-night disturbances, and management responsiveness is inconsistent. Some residents have encountered dismissive leasing agents, while others report months-long delays in elevator repairs and unanswered emails, particularly during move-outs. Build quality on fixtures and cabinetry feels basic for a luxury property. New residents and those on lower floors generally report positive experiences. Prospective tenants should ask specifically about current building maintenance issues and test the leasing office's responsiveness before signing, especially if noise sensitivity or reliable maintenance are priorities.

Luxury ApartmentsPet-Friendly Apartments

View profile

The Pointe at Ben White Apartments

What we found

What this place gets right

Before you tour or apply

Resident ratings

How it stacks up

What keeps coming up

How we scored this

Breaking down the ratings

FAQ

Similar apartment complexes nearby

The Oaks at Ben White Apartments

The Monroe Apartments

Cedar Heights Apartments

Own this business? Get featured