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Cedar Heights Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 69 Google reviews · How we rank ›

4.4(69) 69 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Cedar Heights Apartments
Location
Southeast, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
69
Ranking
#389 in Luxury Apartments
Best for
Professionals and families who value new construction, amenities, and proximity to Southeast Austin highways; those living on lower floors or early in their lease.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Cedar Heights draws praise for its new, well-maintained interiors, generous amenities (pickleball courts, pool, dog park, fitness center), and a handful of exceptionally attentive staff members, particularly Jessie and Mary. The peaceful setting and convenient Southeast Austin location appeal to residents seeking tranquility. However, thin walls and ceilings transmit neighbor noise and late-night disturbances, and management responsiveness is inconsistent. Some residents have encountered dismissive leasing agents, while others report months-long delays in elevator repairs and unanswered emails, particularly during move-outs. Build quality on fixtures and cabinetry feels basic for a luxury property.

New residents and those on lower floors generally report positive experiences. Prospective tenants should ask specifically about current building maintenance issues and test the leasing office's responsiveness before signing, especially if noise sensitivity or reliable maintenance are priorities.

Recent shift: Sentiment has declined noticeably over the past two months. Early residents (5-6 months ago) and new residents who moved in around December gave consistently high ratings. Recent reviews (1-4 weeks ago) cite mounting maintenance issues (elevator outages), poor communication, and management unresponsiveness, suggesting wear and friction as the property matures.

Praised for
  • friendly, welcoming staff (Jessie, Mary, Alexa named)
  • new construction, well-maintained apartments
  • strong amenities (pickleball, pool, fitness, dog park)
  • peaceful, serene community feel
Watch-outs
  • poor soundproofing; thin walls and ceilings
  • unresponsive management; slow elevator repairs
  • rude, condescending leasing agents; inconsistent front-desk professionalism
  • lower-quality finishes (cabinetry, drawers); package retrieval limited to office hours
friendly-staffwell-maintainedrenovated-unitsnoisy-neighborsunresponsive-maintenancepoor-communication
Best for: Professionals and families who value new construction, amenities, and proximity to Southeast Austin highways; those living on lower floors or early in their lease.
Think twice if: You are noise-sensitive, need reliable elevator access on upper floors, or require responsive maintenance communication via email or portal during move-outs.

What this place gets right

  • New construction with modern finishes and in-unit washer/dryer
  • Robust amenity suite (pickleball, pool, dog park, fitness center, outdoor kitchen)
  • Some staff members (Jessie, Mary) praised for going above and beyond
  • Convenient Southeast Austin location near highway access

Before you tour or apply

  • Named staff praised for exceptional service: Jessie (leasing and ongoing support), Mary (property manager), Alexa (move-out coordination)
  • Multiple elevators down for weeks to months with slow repairs
  • In-unit washer/dryer standard; induction stoves require compatible cookware
  • Dog park and dog washing station on-site
  • Farmers market events held at property
  • Package retrieval limited to leasing office hours; unable to retrieve late-night deliveries
  • Some residents reported experiencing discriminatory treatment during tours based on appearance or income

Resident ratings

Luxury Apartments
New luxury units praised for finishes, but lower-quality cabinetry/drawer construction and poor soundproofing between units noted; responsive staff at leasing offset by inconsistent follow-through on maintenance.
Pet-Friendly Apartments
Dog park and washing station available; some residents report other tenants not cleaning up after pets despite available waste bags on-site.

How it stacks up

  • Rated 4.4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 28% of the businesses in this directory.

What keeps coming up

pickleball courtsthorough apartment tourhelpful staffnew propertybeautiful apartmentpoolmove in processleasingleasing teamserenity

How we scored this

How We Score
Star rating 53
Review volume 80
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
56
4
1
3
4
2
1
1
7

FAQ

What pet amenities are available?
Cedar Heights has a dog park and dog washing station on-site. However, reviewers note that not all residents clean up after their pets, so verify current upkeep on a tour.
Are washer and dryer in my unit?
Yes. In-unit washer/dryer are included. The stoves are induction, so check your cookware compatibility before moving in.
How responsive is management if I need to move out quickly?
Experiences vary. Some residents report exceptional coordination (like Alexa), but others describe poor email and portal response times during move-outs. Contact the office directly and ask about their typical turnaround on communications.
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Last updated 2026-09-22