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Cedar Heights Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 68 Google reviews · How we rank ›

4.5(68) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Cedar Heights Apartments
Location
Southeast, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
68
Ranking
#360 in Luxury Apartments
Best for
Early-move residents who prioritize new finishes, amenities, and location; less ideal for noise-sensitive tenants or those requiring responsive management.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Cedar Heights delivers polished new units with strong amenities like pickleball courts, a dog park, and in-unit laundry that most residents appreciate. Jessiee, Mary, and other staff members are repeatedly praised for care and helpfulness. However, recent months have seen mounting frustration: management fails to respond to portal messages and emails for weeks, elevators have been down for extended periods, and walls are so thin neighbors' noise bleeds through after midnight. Some prospective tenants also report rude or dismissive treatment during leasing appointments.

What keeps ratings solid is the physical property itself. Brand-new construction, clean common areas, reliable parking, and strategic Southeast Austin location near main roads all work in its favor. But living comfort hinges on management responsiveness (currently a weak point) and neighbor behavior, neither fully in the property's control. Staff quality varies noticeably between the leasing desk and upper management.

Recent shift: Recent deterioration in management responsiveness and maintenance timeliness; a 2-star review from 6 days ago cites multiple weeks of unanswered emails and non-functional elevators, contrasting sharply with 5-star reviews from the property's opening months when staff responsiveness was consistently praised.

Praised for
  • new amenities and finishes
  • friendly and helpful staff
  • peaceful community feel
  • excellent location and parking
Watch-outs
  • unresponsive management and poor communication
  • thin walls and noise from neighbors
  • unprofessional leasing staff encounters
  • elevator maintenance delays
responsive-managementpoor-communicationwell-maintainednoisy-neighborsclean-common-areasgreat-amenitiesfriendly-staff
Best for: Early-move residents who prioritize new finishes, amenities, and location; less ideal for noise-sensitive tenants or those requiring responsive management.
Think twice if: Sound-sensitive or those who need quick management responses; recent email and maintenance delays reported.

What this place gets right

  • brand-new units with modern finishes
  • extensive pet amenities (dog park, wash station)
  • strong frontline staff (Jessiee, Mary)
  • convenient Southeast Austin location

Before you tour or apply

  • Staff member Jessiee praised repeatedly for leasing support and ongoing resident care
  • Staff member Mary noted for attentiveness to resident requests
  • Monica Gray, remote employee, declined application without responding to income documentation
  • Elevator downtime in multiple buildings lasting several weeks
  • Package room access limited to office hours only
  • Induction stoves require compatible cookware
  • Dog washing station and dog park available
  • Pickleball courts active into late evening (some noise complaints through 11:30pm)

Resident ratings

Luxury Apartments
New construction and finishes praised, but thin walls and recent management responsiveness failures undercut the luxury positioning.
Pet-Friendly Apartments
Dog park, wash station, and pet amenities well-regarded; some residents note pet owners not picking up after animals in common areas.

How it stacks up

  • Rated 4.5 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 27% of the businesses in this directory.

What keeps coming up

pickleball courtsthorough apartment tourhelpful staffnew propertywelcoming staffbeautiful apartmentpoolmove in processleasingleasing team

How we scored this

How We Score
Star rating 58
Review volume 80
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
56
4
1
3
4
2
1
1
6

FAQ

What's the application fee?
The application fee is $25.
Are dogs allowed, and what pet amenities are there?
Yes. The property has a dog park, dog washing station, and welcomes pets. Some residents note that occasional pet owners don't clean up after their animals in common areas.
How soon can I pick up packages if delivered to the leasing office?
Package room access is limited to leasing office hours. Late-night or after-hours retrieval is not available.
Request a quote

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Last updated 2026-09-08