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The Janis

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 30 Google reviews · How we rank ›

4.0(30) 61 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The Janis
Service
Luxury Apartments
Reviews
30

What we found

Staff warmth sets first impressions apart: Cody, Gabrielle, Amber, and Emily consistently earned praise for welcoming tours and attentive leasing help. However, thin walls, faulty appliances, pest infestations, and poor communication on maintenance requests undercut the experience for many residents, especially as construction complaints and safety lapses emerged post-opening.

Praised for
  • friendly, welcoming leasing staff
  • spacious apartments with good finishes
  • modern property with amenities
  • responsive management on some issues
Watch-outs
  • paper-thin walls and poor soundproofing
  • maintenance and construction quality issues
  • unresponsive to maintenance requests and safety concerns
  • building opened before completion with ongoing problems
responsive-managementpoor-communicationfriendly-staffslow-maintenancepoor-soundproofingnoisy-neighbors
Best for: people prioritizing friendly leasing service and modern aesthetics over long-term maintenance reliability
Think twice if: you work irregular hours, need quiet living, or depend heavily on responsive maintenance and upkeep

What this place gets right

  • welcoming, knowledgeable leasing staff by name
  • spacious modern units with good layouts
  • proximity to shops and restaurants

Before you tour or apply

  • Leasing staff named Cody Newton, Gabrielle, Amber, Emily, Audrey, and Miles praised across reviews
  • Maintenance manager Angelo noted as outstanding in one review
  • EV charging stations advertised but nonfunctional for months after opening
  • Ongoing construction noise 6-7 am weekdays in Building 2
  • Maintenance requests include instruction box that staff reportedly ignore
  • Gnat and ant infestations reported by multiple residents
  • Appliance failures include dryer, water heater, kitchen faucet, and heating/AC systems
  • Elevator reliability issues noted

Resident ratings

Luxury Apartments
Modern finishes and spacious layouts impress, but thin walls, appliance failures, and slow repairs frustrate residents paying premium prices.

How it stacks up

  • Rated 4 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 8% of the businesses in this directory.

What keeps coming up

feeling seen and heardwelcoming staffleasing office staffamazing tourspacious apartmentswelcoming atmosphereanswering questionsconstructionvibrationoffice team

How we scored this

How We Score
Star rating 34
Review volume 65
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
20
4
1
3
2
2
2
1
5

FAQ

Do staff need permission before entering my unit for maintenance?
The instruction box exists for residents to note access requirements (such as calling before entry), but multiple reviews report staff ignoring these instructions and entering without notice.
Is The Janis pet-friendly?
Yes, their website lists pet-friendly apartments as a service.
Will I have water heating issues when I first move in?
One resident reported having to wait for hot water early in the building's opening due to low occupancy. Check your unit's water heater and all appliances before signing.

Similar apartment complexes nearby

The Amber
75

The Amber

4.6(41)✓ Google-verified

Melanie, Cody, and Liz consistently create a welcoming atmosphere from first tour through lease signing, answering questions patiently and solving pre-move logistical problems that exceed typical leasing office scope. Reviewers praise the brand-new community, clean common areas, spacious floor plans, modern finishes, and staff transparency about pricing and employer benefits, with maintenance responding quickly when issues arise. Two low-rated reviews lack specific detail; the rest reflect sustained satisfaction with the leasing experience and living conditions. One reviewer noted kitchen island sink placement as a minor design quirk. Overall, the property functions as a turnkey luxury option for professionals and students moving to North Austin.

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Hillside on Parmer Lane
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Hillside on Parmer Lane

3.4(29)✓ Google-verifiedPublishes prices

The leasing team (Grace, Brittany) earns consistent praise for friendliness and clear answers before signing. Maintenance tech Martins is noted for going above and beyond. The apartments themselves are clean, well-lit, and situated in wooded surroundings with solid amenities. Severe soundproofing flaws plague the experience. Residents report hearing every footstep, door, and drawer from upstairs neighbors; water damage appears within weeks of move-in and remains on hold; pest control paid service executes only once despite monthly claims. Management communication breaks down after lease signing, with fines piling up and safety complaints ignored.

Luxury Apartments
The Howard
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The Howard

4.5(136)✓ Google-verified

The Howard earns strong marks for its resort-style amenities, modern finishes, and leasing staff who make the tour and application process smooth and welcoming. However, recent reviews flag rising charges beyond rent, dirty common areas like the gym and grilling stations, and serious gaps in billing responsiveness when disputes arise. Maintenance typically replies within two business days, but some residents say their concerns about fees and cleanliness go unaddressed.

Luxury Apartments

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Last updated 2026-07-17