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The Amber

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 48 Google reviews · How we rank ›

4.5(48) 74 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Amber
Location
Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
48
Ranking
#317 in Luxury Apartments
Best for
Pet owners seeking new, modern apartments with attentive leasing support in North Austin.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

The Amber's leasing team earns consistent praise for making apartment hunting and move-in stress-free. Staff like Melanie, Cody, Liz, and Vivica go beyond standard service, answering questions patiently and pulling unit measurements without being asked. The property itself is brand new, modern, and clean, with pet-friendly units and solid amenities.

Still, residents report conflicts with front-office handling of concerns, and one detailed review raises questions about consistency in how different residents are treated. New-building issues (plumbing quirks, insects) are cropping up, though maintenance responds quickly. Visitor parking rules are strict: only 7 days per month before towing fees kick in, which has upset some residents given the building's empty parking availability.

Praised for
  • responsive, helpful leasing staff
  • brand new, modern apartments
  • smooth, stress-free leasing process
  • warm, welcoming team
  • quick, professional maintenance
Watch-outs
  • inconsistent front-office professionalism and communication
  • aggressive visitor parking enforcement ($22 per 12 hours)
  • new-building maintenance issues (toilets, water temperature, insects)
responsive-managementfriendly-staffwell-maintainedrenovated-unitspoor-communication
Best for: Pet owners seeking new, modern apartments with attentive leasing support in North Austin.
Think twice if: You value easygoing visitor policies or need flexibility with guest parking; parking passes expire after 7 days per month.

What this place gets right

  • brand-new construction with modern finishes
  • leasing team goes above and beyond (unit measurements, preferred employer programs)
  • quick, professional maintenance response
  • pet-friendly

Before you tour or apply

  • Melanie, Cody, Liz, Vivica named as standout staff on leasing side
  • preferred employer program available
  • maintenance responds within 2 days for requests like unit measurements
  • visitor parking: 7-day monthly limit before $22 per 12-hour towing fees apply

Resident ratings

Luxury Apartments
Modern finishes and amenities praised; new-building plumbing and pest issues noted but handled by responsive maintenance.
Pet-Friendly Apartments
Pet-friendly policy highlighted, though specific pet fees or rules not detailed in reviews.

How it stacks up

  • Rated 4.5 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 20% of the businesses in this directory.

What keeps coming up

brand new buildingwarm and welcomingtouring processsmooth processgorgeous propertyresponsive staffleasing processmodern apartmentskind staffapartment locator

How we scored this

How We Score
Star rating 55
Review volume 73
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Breaking down the ratings

5
41
4
1
3
0
2
1
1
5

FAQ

How quickly does maintenance respond to requests?
Unit measurements were provided within 2 days; staff are described as responsive and prompt across multiple reviews.
What is the visitor parking policy?
Visitors can have a parking pass for up to 7 days per month; overstays are subject to towing at $22 per 12 hours after a $300 base fee.
Are there benefits for people working for certain employers?
The Amber offers a preferred employer program; ask the leasing team when touring whether your employer qualifies.
Request a quote

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Last updated 2026-09-22