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The Amber

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 46 Google reviews · How we rank ›

4.5(46) 73 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Amber
Location
Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
46
Ranking
#345 in Luxury Apartments
Best for
Pet owners and those prioritizing new construction and attentive leasing support.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Tenants consistently praise the leasing process and staff warmth, particularly highlighting Melanie, Liz, and Cody's attentiveness. The modern building, amenities, and responsive maintenance team draw strong approval. However, a small subset report uneven front-office professionalism, strict visitor parking enforcement, persistent pest issues, and early utility calibration glitches. Most residents view these as manageable in a new property.

The community excels at pre-lease customer service, from unit measurements to transparent pricing and preferred employer discounts. Staff go beyond typical scope to ease the move. Maintenance handles issues quickly, though some eco-friendly design choices required adjustment. Visitor parking limits (7 days per month before lease addition required) and associated tow fees have frustrated some; complaints suggest enforcement feels overzealous given visible available parking.

Praised for
  • responsive, attentive leasing staff
  • modern finishes and amenities
  • smooth, stress-free leasing process
  • maintenance team promptness
  • warm, welcoming team experience
Watch-outs
  • inconsistent front-office professionalism and tone
  • strict visitor parking policy ($300 tow fee)
  • pest control issues on ground floor
  • water temperature and eco-system calibration problems
responsive-managementfriendly-staffwell-maintainedclean-common-areasrenovated-unitspest-problems
Best for: Pet owners and those prioritizing new construction and attentive leasing support.
Think twice if: Visitor parking rules are strict (7-day monthly limit; tow fees $300 base plus $22 per 12 hours); ground-floor units have reported pest issues.

What this place gets right

  • New construction with white cabinetry and modern finishes
  • Highly attentive leasing staff and pre-lease customer service
  • Quick maintenance response times
  • Pet-friendly with extensive amenities

Before you tour or apply

  • Staff members Melanie, Liz, and Cody frequently named for leasing support
  • Maintenance obtains unit measurements within two days upon request
  • Preferred employer discounts available
  • Gym AC malfunction reported during peak summer
  • Eco-friendly plumbing required maintenance adjustment in early weeks

Resident ratings

Luxury Apartments
Modern finishes, amenities, and proactive leasing service highly praised; new-building adjustments and visitor parking policy frustrate some.
Pet-Friendly Apartments
Pet-friendly status mentioned in website services; no reviews directly describe pet policies or pet amenities.

How it stacks up

  • Rated 4.5 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 19% of the businesses in this directory.

What keeps coming up

brand new buildingwarm and welcomingtouring processsmooth processgorgeous propertyresponsive staffleasing processmodern apartmentskind staffapartment locator

How we scored this

How We Score
Star rating 55
Review volume 73
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Breaking down the ratings

5
39
4
1
3
0
2
1
1
5

FAQ

How quickly does maintenance respond to repair requests?
Residents report maintenance is prompt and responsive. One tenant noted the team obtained detailed unit measurements within two days of request.
Are there visitor parking restrictions?
Yes. Guests can use a parking pass for a maximum of 7 days per calendar month; additional stays require lease amendment. Unauthorized vehicles are towed at $300 base cost plus $22 per 12 hours.
What staff members help with the leasing process?
Melanie, Liz, and Cody are frequently mentioned by residents for tours, applications, and lease support. Residents praise their warmth and responsiveness throughout the process.
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Last updated 2026-09-08