Melanie, Cody, and Liz consistently create a welcoming atmosphere from first tour through lease signing, answering questions patiently and solving pre-move logistical problems that exceed typical leasing office scope. Reviewers praise the brand-new community, clean common areas, spacious floor plans, modern finishes, and staff transparency about pricing and employer benefits, with maintenance responding quickly when issues arise.
Two low-rated reviews lack specific detail; the rest reflect sustained satisfaction with the leasing experience and living conditions. One reviewer noted kitchen island sink placement as a minor design quirk. Overall, the property functions as a turnkey luxury option for professionals and students moving to North Austin.
Staff warmth sets first impressions apart: Cody, Gabrielle, Amber, and Emily consistently earned praise for welcoming tours and attentive leasing help. However, thin walls, faulty appliances, pest infestations, and poor communication on maintenance requests undercut the experience for many residents, especially as construction complaints and safety lapses emerged post-opening.
The leasing team (Grace, Brittany) earns consistent praise for friendliness and clear answers before signing. Maintenance tech Martins is noted for going above and beyond. The apartments themselves are clean, well-lit, and situated in wooded surroundings with solid amenities. Severe soundproofing flaws plague the experience. Residents report hearing every footstep, door, and drawer from upstairs neighbors; water damage appears within weeks of move-in and remains on hold; pest control paid service executes only once despite monthly claims. Management communication breaks down after lease signing, with fines piling up and safety complaints ignored.
The Howard earns strong marks for its resort-style amenities, modern finishes, and leasing staff who make the tour and application process smooth and welcoming. However, recent reviews flag rising charges beyond rent, dirty common areas like the gym and grilling stations, and serious gaps in billing responsiveness when disputes arise. Maintenance typically replies within two business days, but some residents say their concerns about fees and cleanliness go unaddressed.
Last updated 2026-07-17
