Luxury Apartments in Greater Austin

Page 3 of 7: businesses ranked 201-300 of 672. Ranked by score and relevance, start from the top or open the full map view.

Broadstone North ATX

#201

71

Broadstone North ATX

4.4(100)✓ Google-verifiedPublishes prices

Broadstone's leasing team, especially Alexandria, earns consistent praise for making the process smooth and staying responsive during move-in. The property itself impresses: brand new finishes, quiet common areas, plenty of parking, and a resort-like feel with strong amenities draw renters who value North Austin convenience. Serious maintenance failures tarnish the experience for long-term residents. Multiple tenants report pest problems (gnats, ants, roaches) that persisted for months despite repeated service requests marked "completed" without actual resolution. Thin walls let noise through from neighbors and freight trains. Management stopped responding to emails and disputes, and one tenant waited over four months for a deposit refund. Recent staff turnover has coincided with quality drops.

Luxury ApartmentsPet-Friendly Apartments

Bridge at Southpark Meadows Apartments

#202

66

Bridge at Southpark Meadows Apartments

3.9(368)✓ Google-verified

Move-in staff earn consistent praise for patience and attentiveness, with several residents citing named employees (Pablo, Brennan, Xavier, Nathan) as key reasons they chose the complex. Newer residents appreciate the leasing process, location near retail and transit, and modern finishes in units. However, systematic problems surface: dog waste litters common areas, thin walls create noise complaints, pest infestations appear despite promises, and maintenance requests stall for months despite initial responsiveness. Package security is weak, with an easy-to-breach locker system and no internal cameras. Long-term residents note the community feels larger and less cohesive than some prefer, yet several report peace and quiet when systems work as intended. A meaningful divide exists between those who bond quickly with staff during move-in and those who clash with management later or discover maintenance oversights. The gated property appeals to some; others note that gates are often left open, limiting perceived security. Pet owners report ongoing frustration with enforcement of dog waste and off-leash policies.

Luxury ApartmentsPet-Friendly Apartments

Bridge at The Kenzie

#203

65

Bridge at The Kenzie

3.9(181)✓ Google-verified

Bridge at The Kenzie sits at a crossroads. Recent leasing staff and the new AMP management team (as of 2025) have earned praise for responsiveness and common-area upgrades, and the location near The Domain draws renters looking for walkable nightlife and dining. Pool, gym, and grounds appeal to residents invested in community feel. Yet pest problems recur (termites, roaches, rats), hallways stay dirty, and fire alarms trigger frequently-sometimes mid-night. Units themselves are spacious and modern, but soft furnishings look tired and appliances falter. Tenants who stayed through the management transition describe a dramatic shift from Greystar's polish to a period of neglect under AMP's early months, now improving. Early move-in glitches and management's reluctance to accommodate residents during crises (like ongoing pest issues) linger as pain points.

Luxury Apartments

La Cima Apartments

#204

79

La Cima Apartments

4.4(293)✓ Google-verifiedPublishes prices

Residents consistently praise the staff, particularly Marlen, Cristina, and Bianca, for their warmth and professionalism during the leasing and residency process. Apartments are spacious and beautifully lit; maintenance responds quickly to issues. A persistent friction point is littered common areas and trash management, plus occasional communication delays with management. The property has cycled through multiple management teams, which some reviewers correlate with service variability. Most tenants report strong value and a family-friendly atmosphere. Package security is noted as reliable. New residents often highlight the straightforward application process. Management responsiveness remains inconsistent, which impacts some long-term residents' satisfaction.

Luxury Apartments

The Highlands Luxury Apartments

#205

68

The Highlands Luxury Apartments

4.0(222)✓ Google-verifiedPublishes prices

Most residents praise the maintenance crew-Kendrick, Adal, and Damian are named repeatedly for quick emergency repairs and consistent upkeep-and highlight clean hallways and well-kept grounds. Management responds to noise complaints, though some report inconsistent rule enforcement and poor communication from leadership; a few reviewers note deteriorating exterior conditions and pet waste problems despite the stated pet-friendly amenities. The strong point is responsiveness to service requests and a clean interior. The soft spot is building-wide upkeep and management's tone when residents push back on policies.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Keystone Apartments

#206

66

Keystone Apartments

4.1(90)✓ Google-verified

Keystone residents praise staff warmth and maintenance speed for routine requests, but serious complaints reveal a pattern: roaches persist across units despite weekly treatment requests, AC fails repeatedly in summer, and management becomes unresponsive when issues escalate. One resident reported being shot at and faced a near-$1,000 early-termination fee; another documented mold eating through ceilings with work orders left closed and unanswered. The gap between friendly frontline service and follow-through on structural problems defines the inconsistent experience here. Staff members Aida, Sarah, and Vanessa earn specific praise for renewal consultations and attentiveness. Newer residents report positive experiences, but long-term residents cite management turnover, unexplained utility charges, and safety concerns including break-ins and police presence. Units are described as spacious with good closet space, yet aging infrastructure and pest control failures undercut the premise of a luxury property.

Luxury Apartments

Marquis at Treetops

#207

73

Marquis at Treetops

4.4(177)✓ Google-verified

Staff excellence masks systemic problems. Nick and Adrean lead a maintenance team that residents consistently praise for speed, warmth, and genuine care. The hilltop location, wildlife, quiet grounds, and views draw people in. But corporate (CWS Apartments) ignores safety complaints: dangerous traffic flow at the entrance gate, extreme lighting that violates Austin code, and a dumpster left near units for weeks. Move-out fees for minor items and poor-quality finishes compound frustration. Residents report months of unanswered calls to corporate and a powerless on-site team. The 1-star reviews detail civil negligence concerns and plead for others to avoid the property. This is a place with exceptional staff doing their best against management indifference.

Student HousingLuxury ApartmentsPet-Friendly Apartments

Bridge at Balcones Apartments

#208

71

Bridge at Balcones Apartments

4.0(129)✓ Google-verifiedPublishes prices

Most residents praise the staff's attentiveness and speed, with maintenance often arriving same-day. The location near shopping and dining, spacious floor plans, and amenities like the dog park and fitness center draw positive mention. Several residents note competitive pricing for the space offered. However, recent complaints center on pest problems at move-in and serious safety gaps. One tenant reported roaches despite pest control intervention; another felt ignored after reporting unsafe conditions and a truck theft. These incidents suggest inconsistency in property checks and security oversight.

Pet-Friendly ApartmentsLuxury Apartments

Tacara Steiner Ranch

#209

71

Tacara Steiner Ranch

3.8(157)✓ Google-verified

Most tenants stay for years and credit the leasing team-especially Pearl and Veronica-for making move-in effortless and the property maintained to resort standards. Outdoor spaces shine: the infinity pool draws consistent praise, and townhome-style units with private yards appeal to dog owners. Maintenance responds quickly to requests, groundskeeping stays sharp, and common areas feel upscale. A handful note that some floor plans read a bit dark, and the prime units book fast. The management team listens and has visibly improved service over time, making this a rare luxury complex where tenants feel genuinely cared for rather than just managed.

Luxury Apartments

Sonora Apartments & Homes

#210

79

Sonora Apartments & Homes

4.9(36)✓ Google-verified

Residents consistently report warm interactions with leasing and management staff who remember details and follow up. Grace, Moe, and Grant earn repeated praise for patience during tours and the application process. The community shines through frequent, well-timed resident events like flower arranging, pool parties, and Pilates classes that build genuine neighborly connection. Units are new construction with thoughtful layouts, and amenities span dual pools, a walking trail, dog park, and 24-hour fitness center. The vibe reads less transactional rental and more resort-style living, though early residents note the locked side gate adds a couple minutes to exit. What clinches it for many is how management tracks individual preferences and accommodates needs without being asked. Leasing staff send floor plans promptly to out-of-state prospects. Maintenance helps move furniture. The elevator matters to dog owners and those with mobility concerns. Sonora has built what reviewers call a "true community" in what could have been just another new complex, and that shows in both the 4.9 rating and the willingness of residents to recommend it with genuine enthusiasm.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Stoneridge Apartments

#211

62

Stoneridge Apartments

3.6(170)✓ Google-verified

New management and a maintenance crew have turned the property around, with tenants praising responsive staff, same-day AC repairs, and management that works with people during hardship. Ongoing concerns include the pool's inconsistent upkeep, past rodent and roach complaints (now reportedly controlled), and aging buildings that need renovation.

Affordable & Section 8 HousingLuxury ApartmentsSenior Living Apartments

Allegre Point Apartments

#212

67

Allegre Point Apartments

4.1(109)✓ Google-verifiedPublishes prices

Allegre Point draws strong praise for attentive leasing staff (LaTanya, Arlene, Hermes) and responsive maintenance, with residents enjoying a quiet, gated community and regular events. New move-ins report welcome gifts and personalized tours. However, longer-term residents cite chronic roach problems, package theft, and management slowness on serious complaints, with one resident noting a marked decline over their three-year stay; another reported a week of silence on a credit reporting error. The divide appears tied to tenure and staff consistency. High satisfaction centers on the leasing and maintenance experience; dissatisfaction emerges from pest control lapses and management accountability on complex issues. Gated grounds and community amenities (dog park, pool, Starbucks cafe, pantry) are genuine draws, but pest control and theft require honest investigation before commit.

Affordable & Section 8 HousingLuxury ApartmentsStudent Housing

Hills at Leander

#213

62

Hills at Leander

3.8(96)✓ Google-verifiedPublishes prices

Residents who have settled in praise the grounds, pool, and named staff members Rafael, Luvrin, Esmeralda, and Nubia for genuine, attentive service. The community offers activities and affordable senior apartments. New visitors sometimes encounter cold front-desk treatment. Long-term issues include elevator breakdowns without adequate alternatives for elderly residents, recurring mold tied to HVAC failures, and slow response to some repair requests. Management quality has fluctuated, though recent upgrades to carpets and outdoor spaces are noted.

Senior Living ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Parkwood Terrace

#214

67

Parkwood Terrace

4.1(105)✓ Google-verifiedPublishes prices

Staff like Mary, Tania, Casey, and Austin earn consistent praise for professionalism and responsiveness. The complex offers a gated layout, clean common areas, and amenities that draw five-star reviews. However, persistent complaints span pest infestations (roaches, bedbugs, fleas), mold that was reportedly painted over, and heavy-handed fee collection practices that residents say violate Texas Property Code. One long-term tenant detailed a two-year cycle of $240 monthly late fees and retaliation after posting a negative review. Quality varies sharply by unit and management interaction.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Tacara Weiss Ranch

#215

70

Tacara Weiss Ranch

4.4(104)✓ Google-verified

High marks for pool, fitness center, and dog park design, but residents describe a living experience undermined by unresponsive management, months-long maintenance failures, and persistent noise and pest problems. Staff quality varies dramatically: some residents praise named staff like Katie B, Wade, Marina, and Asa, while others report dismissive leasing agents and rude maintenance workers who avoid follow-up. Common complaints center on thin walls (hearing neighbors' conversations and footsteps clearly), broken appliances left unfixed for months, security gates that rarely close, and non-responsive phone lines and emails. Several residents note that recent management changes have made communication worse. One-star reviews mention feeling trapped by costly lease-break fees and hidden policies like mandatory 60-day notice.

Luxury ApartmentsPet-Friendly ApartmentsStudent Housing

Escalon Townhomes

#216

72

Escalon Townhomes

4.4(52)✓ Google-verifiedPublishes prices

Most tenants and visitors praise the townhome layouts, finishes, and Escalon's leasing staff, especially Mike Osso. Multiple reviewers named staff members (Rob, Leita, Austin) for going the extra mile on tours and problem-solving. Move-out disputes and maintenance delays cloud the picture. One tenant paid over $1,000 in unexpected charges; another waited two and a half months for a partial deposit refund after reporting unaddressed maintenance (broken heater, flooded sink, spider infestations). Tour availability has also frustrated some.

Luxury ApartmentsTownhome & Garden-Style CommunitiesAffordable & Section 8 Housing

Spicewood Springs

#217

71

Spicewood Springs

3.9(103)✓ Google-verified

Residents consistently praise the leasing and maintenance teams for quick responses and genuine care, with staff members like Dylon, Marcela, and Lydia specifically named. The community delivers solid amenities, clean grounds, and a quiet neighborhood feel at competitive North Austin prices, though lease-exit procedures and dog park facilities could improve.

Pet-Friendly ApartmentsLuxury Apartments

The Ridge Apartments

#218

69

The Ridge Apartments

4.1(347)✓ Google-verifiedPublishes prices

Maintenance staff, particularly Ariel Machado and Ernesto, earn consistent praise for quick, professional repairs. Several residents highlight responsive service and a quiet community atmosphere. However, management conduct has drawn serious concerns: one former resident reported being yelled at and cursed at when raising a noise complaint, another received a gun-like hand gesture, and staff locked the office during business hours without notice. Recurring complaints cite mysterious odors, water quality issues, pest infestations despite treatments, and arbitrarily applied late fees not disclosed in leases. Strong divide between frontline maintenance staff and office professionalism. The property appears well-maintained cosmetically and hosts community events. Rent ranges from $899 for studios to $1,746 for larger two-bedrooms. Those seeking reliable maintenance response may be satisfied; those sensitive to noise enforcement, transparent billing, or management approachability should look closely at alternatives.

Luxury Apartments

MAA Sierra Vista

#219

77

MAA Sierra Vista

4.4(171)✓ Google-verifiedPublishes prices

Most residents report responsive maintenance teams, professional leasing staff, and consistently clean common areas. The experience is colored by isolated but serious tensions with one manager in certain situations (package pickups, amenity use), and scattered reports of mold or slow responses to maintenance requests that clash with the majority experience. Services include resort-style pool, 24-hour fitness, dog park, smart home technology, in-unit laundry, and gated parking. Move-in specials (8 weeks free) and 1-bedroom starting rates below $1,100 draw renters seeking convenience over luxury finishes.

Luxury ApartmentsSenior Living ApartmentsStudent Housing

Legacy Ranch at Dessau East

#220

62

Legacy Ranch at Dessau East

3.9(74)✓ Google-verified

Strong maintenance support from Abraham and the repair team attracts consistent praise, with several residents noting rapid response to maintenance needs and welcoming front-desk service. However, critical safety lapses undermine confidence: ice covering entry ramps and mailboxes went uncleared during winter despite this being marketed as a senior community, and basic infrastructure (trash collection for 286 units, carpet cleaning, elevator maintenance) shows signs of strain. Management communication is spotty, and one family's experience involving a towed vehicle left them without resolution or explanation. Staff turnover or inconsistency appears to offset the positive individual performances. While amenities like a pool, fitness center, and clubhouse exist on paper, resident concerns about 55+ marketing claims, pet management enforcement, and on-site supervision suggest operations do not consistently meet the promises made in listings. The 68% five-star rating masks two distinct resident experiences: those who engage with responsive maintenance and front-desk staff feel well-served; those navigating safety issues or complex problems encounter indifference.

Senior Living ApartmentsAffordable & Section 8 HousingLuxury Apartments

Reserve at Round Rock

#221

77

Reserve at Round Rock

4.8(48)✓ Google-verified

Most residents praise the warmth and attentiveness of staff at every touchpoint, from leasing tours to maintenance requests. Carrie Long and maintenance lead Meco earn repeated mention for patience and follow-up care, including off-season cards and video tours to ease the move decision. The community itself draws consistent praise for amenities, activities, and the caliber of residents. Pricing practices warrant scrutiny. One resident documented garage costs fluctuating from $300 to $450 monthly within weeks, with a perception that current tenants pay more than new signers. Another noted that the advertised heated pool was not actually heated at the time of review. A pending tile repair suggests maintenance responsiveness varies by issue type.

Senior Living ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities

The Village at Collinwood

#222

70

The Village at Collinwood

4.0(77)✓ Google-verified

Residents consistently praise the attentive, personable staff and safe location, with seniors noting reasonable pricing and access to planned activities. Management delays on maintenance repairs and loose enforcement of pet policies temper the experience for some.

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Short Hills North Apartments

#223

76

Short Hills North Apartments

4.7(33)✓ Google-verifiedPublishes prices

Residents consistently praise Danielle Schoenig and the maintenance team for quick, attentive service. The small community feels safe and quiet, with clean, modern apartments at affordable rent. One recurring note: the laundry facility needs improvement, though management doesn't control that aspect.

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Bexley Round Rock

#224

67

Bexley Round Rock

4.0(219)✓ Google-verified

The leasing team earns consistent praise for warmth and patience, with Alma particularly noted for exceptional care. Brandon, Parker, and Ray in maintenance are recognized for professionalism and genuine concern for residents. However, the property faces serious operational failures: AC units break repeatedly with emergency calls answered slowly, roaches and rats appear in multiple units despite pest control calls, repairs routinely take weeks, and gym equipment sits broken or unsafe. The valet trash service became unreliable after a vendor change, and management communication is frequently unresponsive to emails and voicemails. One resident disputes a move-out notice portal failure that resulted in an unexpected two-month rent charge. Positive early stays sour for many residents within months. Long-term residents report deteriorating conditions despite initial positive impressions. The gap between leasing promises and operational delivery-especially around climate control in summer heat, pest management, and repair speed-drives downgrade reviews. New residents praise amenities and staff warmth, but delayed action on recurring complaints erodes satisfaction. The property appears divided: newer guests enjoy the tour experience and spaces; longer tenants cite health and safety concerns they say management has not resolved despite repeated reports.

Luxury ApartmentsSenior Living ApartmentsStudent Housing

The Falls Round Rock

#225

67

The Falls Round Rock

4.0(132)✓ Google-verifiedPublishes prices

Multiple long-term residents praise The Falls for quick maintenance response and welcoming staff, particularly maintenance technicians David and Hilberto and managers like Kristine. However, recent and past reviews document serious problems: widespread cockroach infestations, filthy common areas including under stairs and pool, arbitrary and unexplained fees (carpet cleaning, lease-end charges, towing charges over $300), documented cases of AC outages lasting over a day with temperatures reaching 87 degrees, and billing errors where residents were charged month-to-month despite active leases. Staff interactions have also drawn complaints about disrespect and lack of transparency, though many residents credit specific staff members for going above and beyond. The property's imagery appears to not match current conditions according to complainants, and enforcement issues are noted (noisy neighbors unchallenged, cars towed from valid spaces). The divide is stark: newer and satisfied residents consistently mention attentive management and maintenance, while long-term residents document a pattern of neglect, pest control failures, arbitrary fees, and inadequate lease enforcement.

Luxury ApartmentsStudent HousingPet-Friendly Apartments

Radius at The Domain

#226

65

Radius at The Domain

3.8(351)✓ Google-verifiedPublishes prices

Staff turnover has brought real improvements: recent five-star reviewers consistently praise Mackenzie, Cele, Leila, and Anton for friendliness and urgency. Community events draw praise. However, persistent complaints about maintenance quality (peeling tubs, falling kitchen sinks, water seeping through windows), mold issues handled poorly, and thin soundproofing undercut these gains. One-star reviewers also flag surprise charges, poor communication, and early-morning construction noise (6 am daily except Sunday) as making the complex feel unreliable despite decent pricing for North Austin.

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Windsor Burnet Apartments

#227

65

Windsor Burnet Apartments

3.9(190)✓ Google-verifiedPublishes prices

Strong leasing staff and maintenance response earn praise, but resident comfort suffers from thin walls, nightly fire alarm failures, and neglected building systems. Reviewers who value the location and individual unit condition rate higher; those staying longer report declining standards, unresolved security incidents (car break-ins), and management prioritizing appearance over safety or community engagement. Long-term residents express frustration: broken smart locks unfixed for a year, pest issues dismissed, little transparency after vehicle theft, and scheduled events that rarely occur. The property offers good amenities and fast maintenance dispatch, but follow-through on commitments and quality-of-life issues remain inconsistent.

Luxury ApartmentsPet-Friendly Apartments

Bexley at Tech Ridge Apartments

#228

77

Bexley at Tech Ridge Apartments

4.0(214)✓ Google-verified

Beto Arellano's maintenance work dominates recent feedback, with residents praising his speed, skill, and willingness to solve problems from broken ACs to dryers and appliances. The building and grounds are well kept, staff are approachable, and emergency calls get quick attention even late at night. Amenities include fitness, pool, dog park, and pet spa. Location near Tech Ridge appeals to students and working professionals. Limited detail on pricing or unit finishes, but the strong maintenance reputation and responsive support stand out.

Student HousingAffordable & Section 8 HousingPet-Friendly Apartments

Alexan Riverside

#229

78

Alexan Riverside

4.4(181)✓ Google-verified

Most residents praise the location near downtown and the maintenance team's speed and professionalism, with KB Mendoza and Jon Hamilton earning specific recognition for thorough, respectful service. The leasing office, especially Zoe, consistently gets high marks for genuine friendliness and attentiveness. However, some report problems with fire alarm triggers at odd hours, aggressive towing enforcement ($350 impound fees noted), and occasionally dismissive management responses to concerns. Newer residents and those who dealt with recent staff changes describe noticeable improvements and a team that goes beyond typical support. The complex offers modern studios through two-bedroom units, a pool, gym, dog park, and walkable access to the area. Pricing and specific lease terms are not detailed in available reviews. Parking remains tight (typical for the area), and neighbor noise is an occasional issue. One former leasing staffer (Ilda) drew a complaint about rudeness, though current team members consistently receive praise.

Luxury ApartmentsPet-Friendly Apartments

The View at Cedar Park

#230

71

The View at Cedar Park

4.3(157)✓ Google-verified

Most recent arrivals praise the location near Whitestone Boulevard, local shopping, and the friendly leasing team, with maintenance staff earning consistent thanks for fast repairs. However, multiple residents report roach infestations and black mold in units, arriving to uncleaned apartments with dust and debris, and describe management dismissal of serious complaints, including allegations of unfair treatment. The gap between five-star and one-star experiences is stark and turns on basic unit conditions and responsiveness to health issues.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing

Eastpoint Apartments

#231

77

Eastpoint Apartments

4.5(128)✓ Google-verified

Leasing staff like Francesca and Chris deliver warm, attentive service that shapes first impressions. Units are spacious and fairly priced; common areas shine with two pools, a pickleball court, and a well-equipped gym kept clean. Residents report feeling safe and forming genuine friendships within a quiet, friendly community. However, office responsiveness has slipped: phones often go unanswered, follow-ups require multiple emails, and miscommunications over lease terms can leave tenants stranded. After-hours noise complaints rarely get callbacks, and building access systems remain clunky despite promises to fix them.

Luxury ApartmentsPet-Friendly Apartments

Montelena Apartment Homes

#232

67

Montelena Apartment Homes

4.0(292)✓ Google-verifiedPublishes prices

Strong reviews from residents about office staff responsiveness and unit amenities stand beside serious complaints about pest control and maintenance execution. Recent tenants report German cockroach infestations, mold left uncorrected, and units not properly cleaned between occupants; photos online don't match reality. Office staff like Serena and Alma earn consistent praise for kindness, but management's handling of lease disputes, collection actions, and health hazards has damaged trust. Maintenance worker Ramzi and the fitness center and pool draw positive feedback, yet the complex's enforcement remains inconsistent. Location near Round Rock Town Centre appeals to some, and a real estate agent with 12 years' experience refers clients regularly. However, the gap between five-star experience and the one-star complaints (roaches, mold, billing fraud concerns) suggests outcomes depend heavily on unit condition and how disputes are handled.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Belmont Apartments

#233

69

Belmont Apartments

4.3(95)✓ Google-verified

Belmont delivers spacious, newly renovated apartments and strong staff support, especially from property manager Alanis and the office team. However, thin walls let neighbor noise through, pest control is unreliable, and the elevator has broken down, leaving residents with serious accessibility concerns.

Luxury Apartments

Provident Crossings Retirement Resort

#234

70

Provident Crossings Retirement Resort

4.4(32)✓ Google-verified

Residents and family members consistently praise the staff warmth, meal quality and variety, social activities, and sense of community. Recent reviews highlight managers Joie and Jay, chef-prepared dining, transportation and housekeeping services, and activities like games, outings, and performances. Older complaints about kitchen staffing and cleanliness have not recurred in recent years.

Senior Living ApartmentsLuxury Apartments

Westerly 360

#235

75

Westerly 360

4.5(89)✓ Google-verified

Living at Westerly 360 consistently means encountering attentive staff and prompt maintenance. Mike and Tiffany are named repeatedly for their professionalism and personal care, from AC repairs to move-in coordination. The property delivers modern finishes and peaceful South Lamar surroundings, though recent residents flag persistent construction noise, a poorly maintained private road full of potholes, repeated break-ins at mailboxes and the package room, and neighbors who ignore pet policies despite management's warnings. Older gym equipment and the vacant lot next door add friction.

Luxury ApartmentsTownhome & Garden-Style Communities

The Rail Apartments

#236

77

The Rail Apartments

4.3(163)✓ Google-verifiedPublishes prices

Staff members including Elsis, Jade, and Elijah turn the leasing process into something straightforward and welcoming, with maintenance requests addressed in under two days. Residents consistently describe the building as quiet and safe, with a family-friendly atmosphere and well-kept grounds. What sets the property apart is the personal touch: recent renters praise the pool's cleanliness, high ceilings, and metro rail proximity. A few applicants encountered slow communication or unclear fee policies during paperwork, but those who moved in report strong ongoing relationships with management and a maintenance team that responds promptly.

Luxury ApartmentsPet-Friendly Apartments

The Courtmoor on Cameron Apartments

#237

77

The Courtmoor on Cameron Apartments

4.2(151)✓ Google-verifiedPublishes prices

Staff members including Letty, Aracelli, Keziah, and Mrs. Martinez earn consistent mention for staying late, offering water during tours, and handling applications with patience. The maintenance team responds quickly to repair requests and residents feel safe in a quiet setting. Recent renovations, responsive management, and lease renewals on favorable terms define the experience here. One reviewer noted an office closure during posted hours, though 17 of the 18 recent detailed reviews praise responsiveness and care.

Luxury ApartmentsTownhome & Garden-Style Communities

Pearl Bee Cave

#238

61

Pearl Bee Cave

3.9(39)✓ Google-verified

Pearl Bee Cave delivers a polished setting and strong core amenities, but delivery is uneven. Those who move in find modern finishes, solid maintenance, and friendly staff who handle day-to-day issues well. Luz, Breanna, Courtney, and Feliciano are named repeatedly for going out of their way. The gym equipment, resort-style pool, golf simulator, and clubhouse appeal to active residents. Yet the leasing team is inconsistent: some prospective tenants report welcoming tours, while others wait days for email responses or are told to return four hours later. New construction problems (plumbing failures, electrical shorts, dishwasher delays) are common in the first weeks, and a switch from free to $40 covered parking has frustrated residents. Bee Cave location puts downtown Austin within 20-30 minutes, and the community emphasizes nature (trails, community garden, dog park). Build quality is notably solid-reviewers mention thick concrete walls and minimal noise between units. Most complaints stem from operations during the leasing and move-in phase rather than ongoing living, but those are costly mistakes that leave lasting bad impressions.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Travesia Apartments

#239

70

Travesia Apartments

4.1(308)✓ Google-verified

Maintenance staff earn consistent praise for speed and professionalism, with same-day repairs common before 4pm. However, office management falls short: residents report rude staff at leasing, unexpected fees, dirty common areas (particularly the pool), and unresolved pest issues. The divide between skilled technicians and administrative problems shapes the experience.

Luxury ApartmentsPet-Friendly Apartments

Churchill Crossing

#240

64

Churchill Crossing

3.8(200)✓ Google-verified

Cleisy, Erika, and Eva in the leasing office earn consistent praise for patience and professionalism, and staff handle repair calls fairly quickly when tenants reach out. The property itself is dated but decently priced, and long-term residents report contentment. The real friction stems from repetitive water heater failures, sometimes lasting a week or more, that management dismisses as contract terms rather than service failures. Parking lots were resurfaced unevenly and never corrected; garbage collection is cramped for the number of units. Tenants feel management is cold about accountability. Water outages recur every month or two despite months of requests. One tenant documented boiling water for months while maintenance delayed calling a contractor. Management compounds frustration by offering no rent credits for these extended outages, citing the lease instead of taking ownership. The complex also charges debated fees and uses renewal rates to discourage long-term residents, rewarding only those who reapply as new prospects.

Luxury ApartmentsPet-Friendly Apartments

Springs at Round Rock

#241

71

Springs at Round Rock

4.1(215)✓ Google-verifiedPublishes prices

Springs at Round Rock appeals strongly to those who stay: staff earn consistent praise for warmth and responsiveness, grounds stay clean, and rents undercut nearby complexes by hundreds per month. Yet a vocal minority face serious obstacles. Several residents report AC failures left unresolved for weeks despite repeated requests, with management dismissing concerns as nonsense. Mold and roaches have been mentioned, though infrequently, raising questions about maintenance priorities when crisis hits. The property shines in good weather with a welcoming vibe and solid day-to-day operations. Maintenance staff, named individuals like Jimmy included, genuinely help when they can. Pet amenities (spa, leash-free grounds) exist on paper. But the business struggles under stress: when systems fail in summer heat, residents say they are left in unsafe conditions while management goes silent. A long-term tenant renewed five times; others fled after one season.

Luxury ApartmentsSenior Living ApartmentsStudent Housing

AMLI on 2nd

#242

73

AMLI on 2nd

4.2(106)✓ Google-verifiedPublishes prices

Most residents and locators rave about the staff-particularly Heather and Cameron on leasing, plus maintenance like Alex Garcia-and the polished modern finishes, especially soundproofing and the dog park. The Downtown location near restaurants and Trader Joe's attracts professionals and pet owners. Hidden fees and service gaps dampen that shine: some tenants report surprise "chilled water" summer charges, Wi-Fi dead zones in elevators and upper floors, and vanishing complimentary perks like guest parking validation. One visitor complained about a $50 parking dispute; another felt the location catered more to tourism than residents.

Luxury ApartmentsPet-Friendly Apartments

Sangria Park Apartments

#243

69

Sangria Park Apartments

3.7(258)✓ Google-verified

Sangria Park residents and prospects consistently encounter warm, attentive staff-particularly leasing coordinators Laura and Melanie, Manager April, and Assistant Manager Ivonne-who make the search and move-in process personal. The complex has undergone visible improvements under new management, with maintenance technician Brian Sánchez and his team keeping grounds clean and responding quickly to requests; amenities include a pool, dog park, and fitness center across studios to three-bedrooms in Windsor Park and near Mueller. A small number of residents report severe pest problems and poor handling of complaints, including escalation to collections and restraining orders. While most praise the upgrades and bilingual support, anyone dealing with unit issues should approach management documentation carefully.

Luxury ApartmentsPet-Friendly Apartments

Bridge at Sterling Village Apartments

#244

77

Bridge at Sterling Village Apartments

4.5(94)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing and maintenance team, particularly manager Victoria and maintenance specialists Horacio Cazares and Nielcy, for responsive, professional work and genuine care. Long-term tenants report stable, well-kept grounds and quick problem resolution, though a few recent complaints about office hours and occasional cleanliness gaps suggest inconsistency in daily operations.

Luxury Apartments

The Porter Apartments

#245

77

The Porter Apartments

4.8(30)✓ Google-verified

Residents consistently report a welcoming experience from the moment they step through the door, with named staff like Joe, Ruby, Iris, and Ashley earning repeated praise for their knowledge and speed. The complex delivers on its luxury positioning: brand-new design, high-quality appliances, a quiet atmosphere, and a strong amenity package anchored by a resort-style pool and pet-friendly policies. One reviewer noted gym equipment could be better, but this stands alone amid overwhelming enthusiasm for the property's design, management responsiveness, and the overall neighborhood feel. Del Valle's location appeals especially to frequent travelers and families seeking accessible proximity to Austin, the airport, and the Circuit of the Americas. Most move-ins happen within days of approval, and reviewers highlight the informative approach staff take throughout the leasing process. This is a place where management genuinely invests in making people feel at home from day one.

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The Sondery

#246

77

The Sondery

4.5(245)✓ Google-verifiedPublishes prices

The Sondery impresses most residents with its rooftop amenities, engaged leasing staff (especially Mark and Fantashia), and genuinely fast maintenance response. The location near downtown and trails is a draw, and rent feels reasonable to many for the space and finishes. However, recurring complaints reveal serious gaps: residents report being charged $125-plus for "amenity electricity" and other add-ons beyond the stated rent; theft from the bike garage and package areas goes uninvestigated; and one resident endured a year-long ceiling leak that legal pressure finally addressed. A few interactions hint at unresponsive email practices and selective accountability.

Luxury Apartments

The Rhett Apartments

#247

77

The Rhett Apartments

4.5(109)✓ Google-verified

Staff like Elle, Annie, Jennifer, and Lina handle approvals in under 24 hours and earn consistent praise for patience, friendliness, and care during the leasing process. Most tenants move in smoothly and report feeling welcomed. However, one recent tenant found the complex unsuitable for quiet living, citing thin construction, children playing outside windows at night, loud upstairs neighbors, and delayed elevator and ground maintenance. The property draws young families and first-time renters who value speed and hospitality over tranquility. Units themselves are described as nice and well-maintained, but sound isolation appears inconsistent depending on floor placement and neighboring units.

Luxury Apartments

Brightleaf at Lakeline

#248

65

Brightleaf at Lakeline

3.9(138)✓ Google-verified

Strong leasing staff and modern finishes draw praise, especially from those who have stayed long-term or worked closely with the team. Recent management changes have improved responsiveness for some residents. However, towing fees, pest problems across different buildings, package theft, and inadequate follow-up on maintenance complaints create significant frustration for others. Accountability gaps after move-out and safety concerns dampen the experience for a meaningful subset of residents. The team members Paris, Holly, and others earn consistent recognition for warmth and problem-solving. Cleaning and renovations receive marks. Yet multiple residents cite wrongful tows despite vehicle registration, silverfish and scorpions in specific buildings, and broken appliances (especially hot water systems). Management under prior leadership did not communicate clearly about ongoing pest issues and retaliation concerns. Disputed move-out charges and package security add to distrust.

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Juniper Creek Apartments

#249

64

Juniper Creek Apartments

4.4(9)✓ Google-verified

Long-term residents and new arrivals alike praise the community's welcoming atmosphere, well-maintained grounds, and spacious floor plans. One applicant flagged a slow application process and difficulty with self-employed income verification, though this remains an outlier against consistent positive experience with leasing staff and management responsiveness.

Luxury Apartments

Cypress Creek at Stoney Ridge

#250

75

Cypress Creek at Stoney Ridge

5.0(16)✓ Google-verifiedPublishes prices

Residents consistently highlight the staff's personal touch, particularly Angel and Belinda, paired with clean, thoughtfully designed units and swift maintenance. The community feels intentionally welcoming, with strong pet amenities including a pet spa, multiple recreation options, and neighbors who feel like neighbors rather than strangers.

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The Bennett

#251

73

The Bennett

4.5(150)✓ Google-verified

Staff warmth and modern finishes earn consistent praise, but systemic maintenance and oversight gaps undermine the luxury claim. Long-term residents report deteriorating common areas, unenforced house rules, and management communication that shifted after ownership changes. Stephen, Juliette, and Heather are named for leasing and resident support; maintenance teams are praised for politeness but hampered by incomplete repairs and low accountability standards. Package access via the Luxer system is a documented pain point (doors fail repeatedly, undelivered or relocated items). Parking garage roof leaks in bad weather. Hallway cleanliness varies by building. Pet waste and smoking violations go largely unaddressed despite pet-friendly and smoke-free policies. One-star reviews also flag vehicle break-ins, occasional power outages, and proximity to unhoused individuals around the perimeter and dog park-factors new residents should tour firsthand rather than assume from marketing materials.

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The Palmer Apartment Homes

#252

66

The Palmer Apartment Homes

4.1(98)✓ Google-verified

Many residents enjoy fast maintenance turnaround, attentive leasing staff (especially John and Amanda), and a well-kept property with good Round Rock access. However, accessibility problems, damaged flooring, escalating fee disputes, and unresponsive higher management have frustrated others; pool closures and noise control have also waned. The gap between appearance and lived experience drives mixed ratings. Frontline staff consistently help, but problems emerge when issues go to upper management. Disabled residents, those sensitive to noise (train audible on south side), and EV drivers should ask specific questions before signing. Maintenance executes quickly once a work order lands.

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E6 Apartments

#253

76

E6 Apartments

4.5(198)✓ Google-verified

E6 delivers strong first impressions and a desirable East Austin location, with leasing staff particularly praised for speed and attentiveness. Once moved in, some residents experience significant gaps between promise and reality: train noise, thin walls, building defects, and escalating costs. Maintenance responds quickly when called, and community events foster connection among residents. However, construction quality concerns, soundproofing failures, and the gap between pre-lease hospitality and post-lease responsiveness create a divided tenant experience. Walkability and modern finishes appeal to many, but noise-sensitive renters should investigate train proximity carefully.

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The Barstow

#254

64

The Barstow

3.7(433)✓ Google-verified

Leasing and maintenance staff earn consistent praise for attentiveness and quick problem-solving, with the pool, dog park, and volleyball court frequently highlighted. The community feels clean and well-kept to many residents. However, vehicle break-ins and lack of security cameras create a significant divide. Residents report cars broken into on the lot, and management's response has been dismissive. Without visible safety measures in place, security-conscious renters may want to ask directly about current camera installation and vehicle protection plans before signing.

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Milo Apartments

#255

63

Milo Apartments

3.7(598)✓ Google-verified

Milo draws strong loyalty from many residents who credit frontline staff like Leli and Sonja with smooth move-ins and responsive help. The property is clean and well-kept for most, yet a smaller group report severe pest problems and describe management as hostile during disputes, suggesting service quality depends heavily on which staff you encounter and whether you need help beyond leasing. Reviewers praise the fitness center, pool, and pet amenities, plus the central North Austin location near The Domain. Unit finishes match the luxury pitch when moving in, but expectations seem to shift once a resident faces maintenance gaps or personal conflicts with management. Long-term residents (2-5 years) split sharply between those who feel genuinely cared for and those who experienced neglect or confrontation.

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Leander Park

#256

66

Leander Park

3.9(165)✓ Google-verifiedPublishes prices

Strong leasing experience with Denise, Nakeiya, and Conor earning consistent praise for patience and professionalism. Management change created sharp decline: newer staff slow to process applications, dismissive toward residents facing hardship, and reluctant to address maintenance problems transparently. Maintenance gaps stand out. Multiple residents report unresolved mold despite repeated requests; management blamed humidity or dust rather than investigating. Pet-friendly amenities well-received, but neighbor violations (dog waste attracting flies) went unenforced. Lease disputes show little flexibility when residents need early exit or re-leasing options.

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MAA Wells Branch

#257

65

MAA Wells Branch

3.8(280)✓ Google-verifiedPublishes prices

Five-star ratings often center on specific maintenance staff (Adam M, Adam G, Gary) who solve problems quickly and professionally, and property manager Melissa who genuinely advocates for tenants. However, a substantial portion of lower ratings describe systemic issues: management silos that leave complaints unaddressed, appliances that fail after repair, work orders closed without fixes, and delayed responses to health hazards. The experience depends heavily on who handles your case. Pet owners cite the dog parks as a draw, but some note that management fails to enforce rules around nuisance barking. Early evidence of management missteps includes car towing without proper notice and unexplained collection charges months after a declined application.

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Bridge at Volente Apartments

#258

69

Bridge at Volente Apartments

3.8(95)✓ Google-verifiedPublishes prices

Residents praise the leasing and maintenance staff for quick, personal support; Alma is noted for helping tenants through financial hardship. The community feels safe and quiet over multi-year stays. However, the fitness center equipment remains broken despite long-standing complaints, and landscaping upkeep lags behind resident expectations.

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Bridge at Southpark Landing Apartments

#259

76

Bridge at Southpark Landing Apartments

4.5(374)✓ Google-verified

Strong 4.5 rating masks a sharp divide: most residents praise Teresa, Jeremiah, Charlie, and other named staff for quick fixes and genuine care, plus clean grounds and location near Southpark Meadows. But parallel reviews document months-long AC failures ignored by management, German roach infestations that staff blamed on residents, paper-thin walls, and serious safety lapses when trespassers and homeless individuals climbed fences and entered patios. One resident felt unsafe enough to avoid sleeping alone; another waited 30+ days for a promised refund after a denial. The property shines for short-term visitors but shows systemic gaps in crisis response and accountability. Management inconsistency is the core tension. Reviewers who moved in before 2025 often report helpful teams; those who transferred or renewed recently describe a "complete 180" toward unresponsiveness. Staff turnover appears high, so your experience hinges on who staffs the office on your move-in day and whether urgent issues land on a responsive person's desk or fall through cracks.

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Trillium Terrace

#260

76

Trillium Terrace

4.4(136)✓ Google-verified

Trillium Terrace delivers a consistently warm living experience under current leadership. Alexandra and Lucy are repeatedly praised for quick approvals, responsive problem-solving, and genuine care-one client was approved within a day after fleeing mold elsewhere. The grounds are clean, the community hosts regular events (movie nights, book clubs, Easter hunts), and residents describe a quiet, well-maintained gated space with friendly neighbors. The main friction comes from move-out charges: several reviewers dispute deductions for blinds, water bills, and alleged wall damage sent to collections without clear dispute resolution. Older complaints about mold and maintenance gaps emerged during a prior management transition but appear resolved under current staff. Current staff (particularly property manager Alexandra and leasing agent Lucy) are central to satisfaction. Maintenance crews Jose and Skylar earn consistent praise for professionalism and speed. The resort-style pool, fitness center, and walkable location near CVS and Sprouts draw repeat praise. One long-term resident noted sirens from the nearby fire station are occasional but not disruptive.

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Ariza 290 West Apartments

#261

76

Ariza 290 West Apartments

5.0(20)✓ Google-verified

All 20 reviewers gave five stars. Living here or moving in, residents consistently praise staff by name-Jason in leasing, Debbie the manager, Ricky in maintenance-for taking time with questions and staying responsive after move-in. The resort-style pool, gym, and clubroom anchor a well-designed property with spacious units, ample storage, and hill country views at an accessible price point for the Austin gateway area. From pre-lease tour through weeks of residency, the tone never shifts from "welcoming" and "patient." Debbie surfaces most often as the community's anchor figure. No one mentions downsides; every review emphasizes being excited to live here and recommending it freely.

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Panorama Villas

#262

75

Panorama Villas

4.3(127)✓ Google-verifiedPublishes prices

Most residents praise the management team, especially manager Emilee, for genuine care and responsiveness. The property offers stunning hill views, a resort-style pool, dog parks, and 24-hour fitness facilities. Recent ownership changes have brought visible improvements, particularly to grounds and event programming. One long-time resident lodges serious complaints about billing rigidity, overcrowding due to lax occupancy enforcement, parking shortages, and neglected infrastructure, though more recent reviews suggest the newer management regime has improved conditions substantially.

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Crestview Commons Apartments

#263

68

Crestview Commons Apartments

4.1(144)✓ Google-verified

Crestview Commons attracts residents who value its location, modern finishes, and attentive staff during move-in and day-to-day maintenance. However, persistent garage security issues (car break-ins without adequate camera coverage), slow responses to repair requests, and administrative missteps have frustrated longer-term residents enough to reconsider renewal.

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Lantower Techridge

#264

65

Lantower Techridge

3.9(545)✓ Google-verified

Lantower Techridge attracts strong praise for staff friendliness and quick maintenance fixes, but recent ownership changes have sparked serious complaints. Residents report ongoing security gaps, pest problems, unfair move-out charges, and neglected amenities like a repeatedly closed pool. Thin walls and a loud environment frustrate renters seeking quiet. The split between five-star and one-star reviews reflects two very different experiences.

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Bishop Momo

#265

76

Bishop Momo

4.6(150)✓ Google-verifiedPublishes prices

Many residents love the leasing staff (Cristal and Kris especially), unique artistic vibe, gym, pool, and hot tub. Move-in support and maintenance response are frequently praised. However, sustained complaints center on dirty hallways, aggressive towing and parking enforcement, inadequate noise complaint handling, and black mold that was poorly remedied rather than fixed. Community cleanliness and management responsiveness have declined over time. The building attracts residents who value design and proximity to South Congress food and bars, but prospective tenants should tour common areas carefully and ask directly about noise policies and the towing company's relationship to the complex. Staff turnover appears to have affected consistency in management oversight.

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Prose Decker Lake

#266

76

Prose Decker Lake

5.0(37)✓ Google-verifiedPublishes prices

Residents consistently experience efficient leasing with staff like Vanessa, Andrea, and Cheyenne, who handle move-in smoothly. Units are modern and clean; included WiFi and fitness amenities appeal to many. One resident notes ongoing noise from dogs and construction (building 7), thin walls, and earlier trash overflow issues that staff addressed after feedback, though security and theft remain concerns. Pet policies are clear: $200 deposit, $200 fee, $20/month rent. Best for those prioritizing prompt service and new construction. Work-from-home seekers should know that noise complaints persist despite management responsiveness.

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The Lodge at Lakeline Village

#267

70

The Lodge at Lakeline Village

4.1(198)✓ Google-verifiedPublishes prices

Staff like Katherine and Dana earn consistent praise for patient, knowledgeable leasing support. Maintenance responds quickly, often after hours, and completes repairs fully rather than with temporary fixes. Grounds stay clean and the community feels safe. Deeper issues temper this strength. Parking is scarce and residents report having to walk long distances from their units. Monthly costs climb significantly above advertised base rent through mandatory common fees and garage charges. Deposit disputes drag on and residents report being ignored or blamed. Some tenants cite theft, roof damage, and inconsistent enforcement against noise and smoke.

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Twenty 15 Apartment Homes

#268

68

Twenty 15 Apartment Homes

4.0(268)✓ Google-verifiedPublishes prices

Most residents highlight the leasing team's attentiveness and the property's calm setting, with frequent praise for staff members Igor and Cinthya. Move-in experiences and amenities draw consistent compliments. However, a significant minority report serious problems: billing practices that residents view as predatory, a persistent cockroach infestation unresolved by pest control, gym maintenance lapses, and poor responsiveness to complaints about property security and management accountability. The divide in ratings reflects two distinct experiences. New residents and visitors consistently praise the polished model apartments, landscaping, and customer service. Longer-term residents report deteriorating conditions, aggressive billing on move-out, and a leasing office that prioritizes fee collection over problem-solving. The 67% five-star, 23% one-two-star split suggests a gap between initial promise and lived experience over time.

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Bexley at Lakeline

#269

65

Bexley at Lakeline

3.8(180)✓ Google-verified

Strong maintenance and grounds work under the current management team, with residents noticing fresh landscaping and parking lot improvements. However, experiences with front office staff vary sharply: some praise Taylor, Tracey, and Ash as patient and attentive, while others report rudeness, impatience, and poor communication, especially with non-native English speakers. Maintenance requests are generally handled quickly, though complex repairs have occasionally required multiple visits to resolve properly. Pet owners appreciate the two dog parks and community culture around pet care. Pricing feels fair relative to nearby complexes. The darker notes include pest complaints and frustration when staff have failed to show at scheduled times or refused to address serious issues like failing refrigerators until legal pressure intervened.

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Loyola Junction Apartments

#270

76

Loyola Junction Apartments

4.6(62)✓ Google-verified

Most residents report clean, modern apartments with high ceilings and loft layouts in a well-groomed community. Staff like Kaila, Molina, Elianna, and Melina earn repeated praise for attentiveness during tours and move-in. One resident's central AC failed to reach 70°F despite four months of maintenance visits; the building remains unresolved. A small number also cite understaffing and gate access friction during lease-up. The 4.6-star rating reflects overwhelmingly positive experiences tempered by these service gaps.

Luxury Apartments

Mariposa Flats

#271

74

Mariposa Flats

4.4(62)✓ Google-verifiedPublishes prices

Tenants consistently cite Anna, the property manager, as the standout reason to choose Mariposa Flats. Her responsiveness, attention to detail, and genuine care set the tone for a well-run, quiet community. The location near downtown Austin and river views deliver strong value at the price point, though the surrounding neighborhood feels transitional and the building amenities lean basic. Staff including maintenance technician Arnold deliver same-day repairs in roughly 80% of cases. The building uses remote access (ButterflyMX app), secure gated parking, and a small gym and rooftop lounge. Security concerns exist (occasional car break-ins and mailroom theft), but most tenants report feeling safe within the building itself. Modern, efficient units with natural light appeal to those willing to trade limited amenities for location and affordability.

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Studio Domain Apartments

#272

68

Studio Domain Apartments

4.2(39)✓ Google-verifiedPublishes prices

Most residents praise Studio Domain for its attentive staff-especially Heather (property manager), Damon (maintenance), and Adrianna (leasing)-and recent renovations that have overhauled security, the fitness center, and common areas. Management actively addresses complaints; the property feels safer and cleaner than before. Some tenants report thin walls that allow neighbor odors to penetrate, slow past responses to pest problems, and humidity issues in summer months. Leasing staff communication can be overzealous after application rejection. The laundry room is tight for the complex size, and the pool has been undergoing repairs for extended periods.

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Bridge at Midtown Commons Apartments

#273

63

Bridge at Midtown Commons Apartments

3.7(401)✓ Google-verified

Half of reviewers rave about the location, quiet atmosphere, and leasing team warmth. The other half describe a property hamstrung by deferred maintenance: broken doors and elevators, persistent security gaps, and trash throughout common areas. Staff like Cheyenne, Tyler, and Aliex earn consistent individual praise, but infrastructure failures undermine their efforts. The premium price tag does not match the tired interiors, old appliances, and safety gaps residents encounter.

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Del Via Apartments

#274

70

Del Via Apartments

4.5(30)✓ Google-verifiedPublishes prices

Del Via residents praise the leasing team, especially agents like Nicole and Cassidy, for making apartment selection straightforward and stress-free. The property itself impresses with modern finishes, a full fitness studio, resort pool, dog park, and thoughtful touches like free gym towels and EV charging. Amenities and staff responsiveness stand out as genuine strengths. However, the complex has struggled with pest control and maintenance follow-through on complex repairs, with one tenant reporting a roach infestation and unresolved work orders spanning months. Communication gaps emerge in follow-up situations, and some tenants note the $125 monthly covered parking fee as steep. The leasing experience remains the property's clearest win.

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Windsor Commons

#275

76

Windsor Commons

4.7(107)✓ Google-verified

Leasing staff here are genuinely responsive and knowledgeable, making the tour and paperwork painless. The units themselves are spacious and well-appointed, with strong work-from-home setups. But the property management fails on basics: neighbors ignore quiet hours relentlessly, vehicle theft and vandalism happen regularly despite the gated entrance, hallway carpets go months without cleaning, internet drops constantly, and some residents moved into incomplete apartments with broken fixtures and poor communication about fees. The best experiences come before move-in; the reality of living here is noisier, less secure, and dirtier than the lease promises suggest. Staff compensation for maintenance mishaps and prompt repairs show some care, but these don't fix structural problems with enforcement, security, and building upkeep.

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Sentral East Austin at 1614 E. Sixth | Austin Apartments

#276

74

Sentral East Austin at 1614 E. Sixth | Austin Apartments

4.4(171)✓ Google-verified

Staff consistently earn praise for going above and beyond, from maintenance solving problems quickly to front desk staying patient and welcoming during stays. The location near bars and restaurants works well for short-term guests and long-term residents, and units feel spacious. Security concerns dominate complaints, with multiple reports of car break-ins in the garage that management has not addressed. Check-in system failures and variable unit cleanliness have also frustrated recent guests, though customer service responds when contacted. The business operates units at both 1614 and 1630 E. Sixth. Long-term residents highlight staff warmth over time, while short-term guests appreciate the furnished apartment feel. Maintenance team members Tyreek and Thomas are singled out for reliability. Ongoing issues with parking garage safety and kiosk malfunctions suggest operational blind spots despite individual staff excellence.

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Ten Oaks

#277

68

Ten Oaks

4.1(263)✓ Google-verified

Ten Oaks delivers strong first impressions and solid grounds maintenance, with leasing staff and property management earning repeated praise for responsiveness and care. The experience sours for some residents post-move-in: maintenance delays stretch weeks or months, pest problems persist despite baits, and inconsistent enforcement of parking rules has led to surprise tows. Deposit disputes and amenity outages add to the friction, and high manager turnover leaves residents uncertain who to trust with serious problems.

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Bexley at Whitestone

#278

64

Bexley at Whitestone

3.8(210)✓ Google-verified

Bexley at Whitestone attracts renters seeking value and amenities in a convenient northwest Austin location. The leasing team (Toby, Alma, Dylan, Brandon, Diana) earns consistent praise for professionalism and ease of process. However, a significant pattern of complaints centers on pest control, move-in conditions, and maintenance delays. Several residents report severe cockroach infestations despite cleaning efforts, dirty apartments on arrival, undisclosed plumbing leaks, and frustratingly slow responses from staff. One prospective tenant waited an hour twice for scheduled tours with no meaningful apology. Residents who report good experiences praise the unit size and resort amenities; those in crisis cite responsibility-shifting between management and vendors as a breaking point. Pet owners highlight the dog park as a draw, and some residents find the complex quiet for remote work. The business states it negotiates on rent, though value judgments vary sharply depending on whether a renter encounters maintenance issues. A few long-term residents express high satisfaction, yet the volume and specificity of pest and preparation complaints suggest this is not isolated.

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The Saint George

#279

65

The Saint George

4.2(44)✓ Google-verified

Many residents praise the spacious floor plans, rooftop amenities with downtown views, and Google Fiber reliability; the newer management team under Marco and Adriana has earned strong marks for responsiveness and genuine care. The reality falls short on basics: thin walls transmit neighbor noise severely, pet areas remain mud pits with debris and uncleaned waste, and hallway cleaning has been inconsistent; EV charging costs are punitive, and communication gaps left some residents frustrated during maintenance issues. The newer leasing and management staff appear attentive and knowledgeable on tours. Prior leadership changes and staffing shifts have created gaps in property upkeep and community engagement, though recent residents report the team is correcting course. Pet owners should verify current yard and dog spa conditions before signing.

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Emerson at Wells Branch

#280

65

Emerson at Wells Branch

3.9(161)✓ Google-verified

Emerson's reputation splits sharply. Five-star reviews praise Alex, Arial, Taylor, and Linda for responsiveness, professionalism, and genuine care; one tenant called the maintenance and communication efficient. One-star reviews cite pervasive pest issues (ants, spiders, roaches in garages), poor sealant work, and a management shift that left billing complaints unanswered. Reports also flag selective rule enforcement, overzealous package-handling corrections, and alleged unresponsiveness to serious incidents.

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SoNa Apartment Homes

#281

68

SoNa Apartment Homes

4.1(137)✓ Google-verified

Staff earn consistent praise for warmth and attentiveness during tours and lease renewals, and recent renovations have left units looking fresh. However, multiple residents report severe pest problems that management failed to address quickly or at all, delayed emergency response to a water emergency, billing disputes that dragged on for months without resolution, and a pattern of unanswered calls and emails that left residents feeling abandoned when they needed help most. Management switched to Ryse in recent years, and that transition coincided with payment processing failures and resident complaints about unavailable staff. Walk-ins report waiting hours at the leasing office while staff ignore phones. Several residents experienced lease-termination disputes involving undisclosed charges and unresponsiveness after written confirmations.

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3500 Westlake Apartments

#282

74

3500 Westlake Apartments

4.3(90)✓ Google-verified

Move-in ready units and responsive staff make the leasing process smooth for most. Spacious layouts, views, and well-kept grounds attract families and professionals. Sophia and Bailee earn consistent praise for detailed, patient guidance. Ground-floor units face recurring pest problems and monthly pest fees. Gates sometimes stay open overnight despite gated community status. Management responses to serious complaints come across as non-committal. Location near Highway 71 adds background noise, though residents note overall quietness.

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Lakewood Apartments

#283

65

Lakewood Apartments

3.8(269)✓ Google-verifiedPublishes prices

Long-term residents praise staff friendliness and attractive amenities, but maintenance issues plague the community. Reviewers report broken appliances, non-functional dog park facilities, poorly maintained grounds littered with trash, vehicle theft from unmonitored parking, and slow response times. The gap between the polished appearance and actual upkeep drives away residents who stay less than two years.

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The Parker

#284

65

The Parker

3.9(243)✓ Google-verified

About two-thirds of reviewers give top marks, praising Gladys, Itzel, Cris, and the leasing team for going above and beyond, and noting the community feels beautiful and well-managed under recent RPM leadership. The remainder report a different reality: persistent roaches that fumigate fails to stop, filthy breezeways with trash sitting for days, zero sound insulation between units, dog waste ignored on walkways, a pool that closes without notice, and management that gaslights rather than responds to mold, flooding, and theft complaints. New residents encounter a spotless leasing experience; renewal or second-year residents encounter a property that cuts corners on maintenance and refuses accountability. Parking enforcement is erratic (visitors towed from designated spots without notice; gates stay broken for months). Staff turnover and language barriers have left some unable to get help, and pest control fees are charged monthly despite service never materializing. The gap between marketing and lived experience is stark.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Madison Northridge

#285

68

Madison Northridge

4.0(243)✓ Google-verified

Staff earn consistent praise for speed and warmth, particularly Renee and Martin in leasing and maintenance. The location near The Domain and local parks appeals to many. But numerous long-term residents report disconnect between listing photos and actual unit quality, plus recurring AC failures, incomplete repairs, and bathroom issues that maintenance patches over without addressing root causes. The property works well for short-stay newcomers but friction builds for those staying longer. Rent runs around $1,200 per month for one-bedroom units. Reviewers note responsive management and a safe feel, though non-gated grounds mean occasional package theft. The pool and outdoor spaces draw praise from some, yet maintenance backlog appears chronic, leaving residents frustrated when the same problems cycle every few months.

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Aven Ridge

#286

64

Aven Ridge

3.8(134)✓ Google-verified

Aven Ridge draws praise for quick maintenance response, friendly leasing staff (particularly Alyssia), and clean grounds. Move-in experiences are often smooth and organized. However, significant complaints center on security deposit disputes-residents report months-long delays, false charges for carpet replacement and pet cleaning despite professional cleaning, and difficulty getting detailed billing explanations. Thin walls and inadequate enforcement of pet waste cleanup also frustrate residents. The shift to Greystar management appears to correlate with problems. Lease break handling, billing accuracy, and responsiveness to resident concerns are frequent pain points. Several longer-term residents report manipulative or deceptive practices around charges and lease terms. Staff quality varies by individual, and management's willingness to work with residents on documented issues seems inconsistent.

Luxury ApartmentsTownhome & Garden-Style CommunitiesStudent Housing

Arboleda Apartment Homes

#287

69

Arboleda Apartment Homes

4.1(213)✓ Google-verified

Residents praise fast maintenance response, attentive leasing staff, and quiet living spaces, but frustration grows over rising costs, weak rule enforcement, and a towing contractor that charges excessive fees with little warning. The experience depends heavily on which building and staff member you interact with.

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Austin Waters at Tech Ridge

#288

68

Austin Waters at Tech Ridge

4.1(107)✓ Google-verifiedPublishes prices

Most residents enjoy quick maintenance fixes and approachable staff, with many staying long-term. Several serious complaints focus on exit charges that reviewers believe were unfair, with management allegedly mishandling deposit calculations and claiming damages reviewers dispute. The divide between five-star and one-star experiences suggests management treatment depends heavily on the tenant lifecycle stage.

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Lavella

#289

75

Lavella

4.2(529)✓ Google-verified

Lavella delivers consistent appeal on location, views, and social events, with leasing agent Andrew and maintenance staff Valerie and Sydney earning direct praise for responsiveness. The complex draws families and professionals to its northwest Austin setting, though older construction means thin walls, recurring appliance breakdowns, and pests remain persistent friction points for long-term residents. Many report strong community vibe and well-maintained common areas, yet uneven enforcement of guest security and a gap between polished first tours and real-world service speed dampen some experiences. Hill Country views and rooftop gatherings anchor satisfaction, but pet owners should note uneven dog park upkeep and limited yard access in ground-floor units.

Pet-Friendly ApartmentsLuxury Apartments

The Estate On Quarry Lake Apartment Homes

#290

63

The Estate On Quarry Lake Apartment Homes

3.6(238)✓ Google-verifiedPublishes prices

Residents praise the leasing agents Maria and Sequoia for attentive service, and appreciate the unit finishes, lakeside setting, and responsive maintenance. However, pest infestations have gone unaddressed for weeks, parking is scarce and unassigned in some areas, and email requests often go unanswered unless you visit in person.

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The Anderson

#291

75

The Anderson

4.4(89)✓ Google-verified

The Anderson delivers a polished luxury experience with exceptional leasing staff and a strikingly new, well-maintained building. Staff members including Phoebe, Paige, and maintenance manager Ricardo earn consistent praise for responsiveness and care. However, internet connectivity remains problematic with weekly outages, and some residents report slow response to parking garage incidents and inconsistent enforcement of lease terms under recent management changes.

Luxury Apartments

Gramercy at Northline

#292

64

Gramercy at Northline

4.0(75)✓ Google-verified

Gramercy delivers polished units and stellar leasing interactions that win over first-time visitors, especially through staff like Zavia and Kelsie who genuinely invest in finding the right fit. Once residents move in, the relationship often sours: serious maintenance gaps (active snakes and scorpions), poor soundproofing, confusing parking systems that trap new tenants, and a management that dismisses safety concerns and locks residents out of storage without clear warning. The property is Greystar-managed and markets itself as upscale, but moves toward a transactional posture during occupancy. Multiple reviewers report unresolved pest and structural issues, unclear fee policies at move-out, and staff who prioritize giving tours over urgent animal control calls. A small cohort of longer-term residents praises the community vibe and quick maintenance responses, suggesting the experience depends heavily on individual luck and persistence.

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Azola Avery Centre

#293

64

Azola Avery Centre

4.3(105)✓ Google-verifiedPublishes prices

Azola Avery Centre presents a split picture: the leasing office and common areas draw first-time visitors with polished design and promotional deals, but owners report widespread construction flaws, chronic water issues, and thin soundproofing that sour the experience. When management (particularly property manager Julie) is reached directly, residents see effort to remedy problems; however, maintenance delays, parking shortages, and security deposit disputes create friction, and the building struggles with break-ins, pest entry, and cleanliness lapses that undermine the upscale appearance.

Luxury ApartmentsStudent HousingTownhome & Garden-Style Communities

Orbit Apartments

#294

67

Orbit Apartments

4.1(704)✓ Google-verified

Orbit's leasing staff earn consistent praise for warmth and efficiency; many move-ins feel genuinely welcoming. But persistent roach complaints, a web of undisclosed fees totaling $70+ monthly, and chaotic move-out practices tell a different story. Water shutdowns, broken shared laundry, aggressive towing (even for properly registered cars), and unresponsive management after tenant transition have soured recent experiences. The gap between a 72% five-star rating and the severity of structural complaints suggests newer tenant reviews differ sharply from those facing move-out and pest battles. Unit maintenance splits: some report quick fixes, others wait days for basic repairs while paying fees for services they cannot use. Management staffing changes appear to scramble processes, and communication breaks down once tenants try to leave. The roach issue stands out as unresolved despite repeated pest control visits and mandatory pest-control fees.

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Highline Apartments

#295

62

Highline Apartments

3.6(142)✓ Google-verified

Most residents praise the staff responsiveness, quick maintenance, and welcoming community feel. Several mention enjoying walks with dogs and appreciating the pool, gated parking, and quiet neighborhood. However, recent reviews flag serious complaints: trash and roaches spotted during tours, thin walls between units, and a management blunder where all fob access was disabled before residents could transition to a new system, locking people out of the gym and clubhouse over a long weekend.

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Windsor Ridge Apartments

#296

68

Windsor Ridge Apartments

4.0(201)✓ Google-verifiedPublishes prices

Long-term residents praise the maintenance team for quick, thorough work and staff like Hannah, Carlos, and Chris for their responsiveness and care. However, recent reviews expose serious lapses: a roach infestation discovered at lease start, management's refusal to cover displaced residents' emergency costs, and several multi-month maintenance failures including window leaks and water damage. Security concerns, overbilling disputes, and hostile lease termination agreements suggest operational inconsistency between field staff and executive decision-making. The leasing office delivers poor initial experiences-rudeness, missing information, appointments given to others. Those who get past this stage and stay benefit from reliable maintenance and clean common areas, but tenants with complex issues describe management as evasive, unsympathetic, and unresponsive to follow-up. One long-term tenant's shift from "absolutely love it" to frustration after six years signals recent deterioration in management quality.

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Alma Soco

#297

75

Alma Soco

4.1(75)✓ Google-verified

From the moment you tour, staff like Gabriela and Itzavy make you feel valued rather than rushed. They listen, answer questions thoroughly, and genuinely care about your fit and move-in process. Monthly rent is competitive for the area. The team (Giorgio, Adrian, Nacharlie, Maxell also mentioned) consistently goes beyond typical office duties, helping with unit transfers and follow-up calls without hesitation. Residents praise the relaxed, inclusive community vibe.

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The Arbors at Tallwood Apartments

#298

66 low data

The Arbors at Tallwood Apartments

4.2(33)✓ Google-verified

Most residents stay for years and credit a tight-knit staff with making this place feel like home. Maintenance responds quickly, and management organizes regular events and impromptu gestures (like food trucks during the 2023 ice storm); the trade-off is older buildings and fees that climb after you move in.

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Citizen House MLK

#299

75

Citizen House MLK

4.3(128)✓ Google-verifiedPublishes prices

Residents rave about the maintenance team, especially Nick and Ramon, who respond same-day and treat people like neighbours. Units are modern and airy, leasing staff like Amie, Brook, April, Keaira, and Maddie leave strong first impressions, and the community vibe is warm. However, power and internet outages have hit three times in a year, soundproofing is thin enough to hear neighbours clearly, parking spots are cramped, and packages go missing from the mailroom. Front office staffing shifts have caused inconsistency, and one past team (at the other Citizen House location) left residents without communication during a management handover.

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The Bouldin

#300

59

The Bouldin

3.6(60)✓ Google-verified

Staff and maintenance shine when they engage: residents praise Paul, Tory, Ryan, and others for genuine kindness and swift problem-solving, supported by clean spaces and thoughtful touches like handwritten notes. However, the price tag attracts criticism; reviewers cite $4,000-6,000 rents for a non-luxury South Lamar location facing train noise, heavy traffic, and recurring elevator outages that management handles by stopping resident notifications rather than fixing the root cause. The building's pivot to short-term rentals and open-gate policy troubles long-term residents concerned about security. Leasing staff vary from warm and organized to dismissive. New residents and touring groups consistently rate their experience highly; those deeper into a lease wrestle with whether premium pricing justifies operational friction.

Luxury Apartments

Last updated 2026-09-22