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Westerly 360

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 89 Google reviews · How we rank ›

4.5(89) 75 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsTownhome & Garden-Style Communities
Westerly 360
Location
Stoneridge Place, Austin
Services
Luxury Apartments, Townhome & Garden-Style Communities
Reviews
89
Ranking
#235 in Luxury Apartments
Best for
Young professionals and families seeking new luxury apartments with responsive maintenance and quiet location near top schools.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Living at Westerly 360 consistently means encountering attentive staff and prompt maintenance. Mike and Tiffany are named repeatedly for their professionalism and personal care, from AC repairs to move-in coordination.

The property delivers modern finishes and peaceful South Lamar surroundings, though recent residents flag persistent construction noise, a poorly maintained private road full of potholes, repeated break-ins at mailboxes and the package room, and neighbors who ignore pet policies despite management's warnings. Older gym equipment and the vacant lot next door add friction.

Praised for
  • responsive maintenance team
  • friendly and personal management
  • clean common areas
  • modern amenities and finishes
  • quiet, well-located neighborhood
Watch-outs
  • dog owners violating pet policies
  • ongoing nearby construction noise
  • deteriorating private road and potholes
  • package theft and security concerns
  • aging gym equipment
responsive-managementfriendly-staffwell-maintainedclean-common-areasgreat-amenitiesquiet-communitypackage-theftnoisy-neighbors
Best for: Young professionals and families seeking new luxury apartments with responsive maintenance and quiet location near top schools.
Think twice if: Construction noise and road deterioration are real issues; pet owners should verify enforcement of leash policies; mailbox theft and package break-ins reported.

What this place gets right

  • Responsive maintenance staff with named technicians (Mike, Tiffany)
  • Modern finishes and new-construction quality
  • Pet-friendly with dog park
  • Quiet, well-located neighborhood near Barton Creek

Before you tour or apply

  • Mike and Tiffany named as standout staff; Mike praised for AC repair, fast response, and going above and beyond
  • Ren (Leasing Consultant) noted for move-in support and patience with resident training
  • Maintenance responds after hours
  • Grill amenity was non-functional for almost a year due to safety issue, now repaired
  • Multiple dog policy violations reported despite management warnings and fines
  • Watkins Way (private road entrance) has potholes and loose gravel causing tire damage
  • Community mailboxes and package room have experienced forced-entry break-ins
  • Gym equipment described as old and frequently broken

Resident ratings

Luxury Apartments
Modern finishes, responsive maintenance, and attentive management offset concerns about external noise, road condition, and pet enforcement.

How it stacks up

  • Rated 4.5 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 35% of the businesses in this directory.

What keeps coming up

friendly managementnew constructioncommon area cleaningmodern apartmentsquick maintenanceeasy move inquiet communityschool districtfiber internetleasing team

How we scored this

How We Score
Star rating 59
Review volume 85
Review recency 99
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
74
4
2
3
3
2
2
1
8

FAQ

Who are the standout staff members?
Mike (maintenance) is praised for fast, thorough repairs and after-hours availability. Tiffany (Community Director) is noted for personal attention and quick email responses. Ren (Leasing Consultant) helps with move-in logistics.
What amenities are included?
Their website lists a swimming pool, yoga studio, cycle studio, washer and dryer in units, and a dog park. Gym equipment and a grill are on-site, though the grill was offline for extended maintenance.
Is this a good choice if I have dogs?
The complex welcomes dogs and has a dog park. However, multiple residents report ongoing problems with owners violating leash policies in common areas and elevators, with management sending warnings but enforcement remaining inconsistent.

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Cliffs at Barton Creek

3.5(116)✓ Google-verified

Long-term residents praise the location, pool, and individual leasing agents like Ryleigh, but polarized reviews reveal deeper operational gaps. Maintenance response times are inconsistent; gate repairs lapse for weeks; phone calls go unanswered and visitors face surprise towing fees. Pest invasions and delayed AC service have driven recent departures. The property looks appealing on tours but day-to-day management and security follow-through disappoint.

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Barton Creek Landing
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Barton Creek Landing

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Barton Creek Landing's draw is clear: proximity to the Greenbelt and a maintenance standout named Jeff who handles requests same-day or next. On-site staff earn consistent praise for courtesy and effort. However, residents report a steep gap between marketing and reality. Corporate management levies surprise fees, refuses to itemize charges, and has sent residents to collections over carpet disputes. Pest problems (cockroaches, rats, scorpions) recur despite the location being advertised as premium. Pool temperature swings, a broken hot tub, and a gate app that regularly fails to unlock add to frustration. Water shutoffs lasting days or longer happen frequently, sometimes without proper notice. Residents note the buildings feel dated and rent does not account for these drawbacks. The on-site team tries hard but cannot override corporate policies residents find harsh. One long-term tenant called the complex "good value for upper mid-range living" and praised communication during the 2021 freeze, but this voice sits alone amid complaints about fee creep, maintenance delays at corporate level, and a disconnect between what is marketed and what is delivered. The location remains the strongest asset.

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Skyline at Barton Creek
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Skyline at Barton Creek

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Skyline divides sharply. Many residents love the location, greenbelt trails, pool, and leasing team (especially Susan and Jeremiah), and several long-term residents report management responding well during emergencies. However, a significant group reports persistent water damage, mold, cracking ceilings, malfunctioning appliances, and maintenance that doesn't follow through. Costs are also a friction point: laundry at $5.50 per load, aggressive towing, and repeated out-of-pocket repairs for preventable building failures. This is an older property where staff warmth masks underlying maintenance and accountability gaps.

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Last updated 2026-09-22