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Westerly 360

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 89 Google reviews · How we rank ›

4.5(89) 76 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsTownhome & Garden-Style Communities
Westerly 360
Location
Stoneridge Place, Austin
Services
Luxury Apartments, Townhome & Garden-Style Communities
Reviews
89
Ranking
#240 in Luxury Apartments
Best for
Young professionals and families seeking new luxury apartments with responsive maintenance and quiet location near top schools.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Living at Westerly 360 consistently means encountering attentive staff and prompt maintenance. Mike and Tiffany are named repeatedly for their professionalism and personal care, from AC repairs to move-in coordination.

The property delivers modern finishes and peaceful South Lamar surroundings, though recent residents flag persistent construction noise, a poorly maintained private road full of potholes, repeated break-ins at mailboxes and the package room, and neighbors who ignore pet policies despite management's warnings. Older gym equipment and the vacant lot next door add friction.

Praised for
  • responsive maintenance team
  • friendly and personal management
  • clean common areas
  • modern amenities and finishes
  • quiet, well-located neighborhood
Watch-outs
  • dog owners violating pet policies
  • ongoing nearby construction noise
  • deteriorating private road and potholes
  • package theft and security concerns
  • aging gym equipment
responsive-managementfriendly-staffwell-maintainedclean-common-areasgreat-amenitiesquiet-communitypackage-theftnoisy-neighbors
Best for: Young professionals and families seeking new luxury apartments with responsive maintenance and quiet location near top schools.
Think twice if: Construction noise and road deterioration are real issues; pet owners should verify enforcement of leash policies; mailbox theft and package break-ins reported.

What this place gets right

  • Responsive maintenance staff with named technicians (Mike, Tiffany)
  • Modern finishes and new-construction quality
  • Pet-friendly with dog park
  • Quiet, well-located neighborhood near Barton Creek

Before you tour or apply

  • Mike and Tiffany named as standout staff; Mike praised for AC repair, fast response, and going above and beyond
  • Ren (Leasing Consultant) noted for move-in support and patience with resident training
  • Maintenance responds after hours
  • Grill amenity was non-functional for almost a year due to safety issue, now repaired
  • Multiple dog policy violations reported despite management warnings and fines
  • Watkins Way (private road entrance) has potholes and loose gravel causing tire damage
  • Community mailboxes and package room have experienced forced-entry break-ins
  • Gym equipment described as old and frequently broken

Resident ratings

Luxury Apartments
Modern finishes, responsive maintenance, and attentive management offset concerns about external noise, road condition, and pet enforcement.

How it stacks up

  • Rated 4.5 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 35% of the businesses in this directory.

What keeps coming up

friendly managementnew constructioncommon area cleaningmodern apartmentsquick maintenanceeasy move inquiet communityschool districtfiber internetleasing team

How we scored this

How We Score
Star rating 60
Review volume 85
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
74
4
2
3
3
2
2
1
8

FAQ

Who are the standout staff members?
Mike (maintenance) is praised for fast, thorough repairs and after-hours availability. Tiffany (Community Director) is noted for personal attention and quick email responses. Ren (Leasing Consultant) helps with move-in logistics.
What amenities are included?
Their website lists a swimming pool, yoga studio, cycle studio, washer and dryer in units, and a dog park. Gym equipment and a grill are on-site, though the grill was offline for extended maintenance.
Is this a good choice if I have dogs?
The complex welcomes dogs and has a dog park. However, multiple residents report ongoing problems with owners violating leash policies in common areas and elevators, with management sending warnings but enforcement remaining inconsistent.

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Residents consistently praise Jeff and the on-site team for rapid, professional maintenance and genuine friendliness. The property itself is well-kept with strong greenbelt access and solid amenities. However, corporate management practices dominate complaints: repeated water shutoffs often announced same-day, arbitrary move-out carpet charges not clearly itemized, security deposit disputes escalated to collections, and parking spaces too cramped. Pest problems (rats, scorpions) have been reported but not resolved quickly. Long-term residents and maintenance-heavy users rate the experience higher than those who faced corporate disputes or water issues. For tenants seeking hands-on property care in a quiet, nature-adjacent setting, Jeff's responsiveness is a genuine draw. Prospective residents should budget for unexpected charges and expect infrastructure interruptions; the value proposition depends heavily on avoiding corporate complications.

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Skyline at Barton Creek
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Staff enthusiasm and location draw many residents, with several naming Susan and Jeremiah as standouts and praising easy greenbelt access and community events. Yet maintenance troubles dominate negative reviews: water leaks, mold, thin floors, broken appliances, and missed work orders frustrate longer-term residents, who report feeling unheard after moving in despite initial kindness from the leasing office. The complex sits in a desirable spot with good amenities, but reviewers split sharply on whether management solves problems or dodges them. Some report crisis response that exceeds expectations; others document months of ignored requests, medical symptoms from moisture, and aggressive towing of guests. Decisions here hinge on tolerance for an older property's quirks and faith in follow-through.

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Last updated 2026-09-08