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Skyline at Barton Creek

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 284 Google reviews · How we rank ›

4.3(284) 73 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Skyline at Barton Creek
Location
Barton Hills, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
284
Ranking
#313 in Luxury Apartments
Best for
Professionals seeking location and community over new construction, with patience for older-building quirks.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Staff enthusiasm and location draw many residents, with several naming Susan and Jeremiah as standouts and praising easy greenbelt access and community events. Yet maintenance troubles dominate negative reviews: water leaks, mold, thin floors, broken appliances, and missed work orders frustrate longer-term residents, who report feeling unheard after moving in despite initial kindness from the leasing office.

The complex sits in a desirable spot with good amenities, but reviewers split sharply on whether management solves problems or dodges them. Some report crisis response that exceeds expectations; others document months of ignored requests, medical symptoms from moisture, and aggressive towing of guests. Decisions here hinge on tolerance for an older property's quirks and faith in follow-through.

Praised for
  • outstanding staff warmth and responsiveness
  • excellent location near greenbelt and trails
  • resort-style pool and amenities
  • management goes above and beyond in crisis
Watch-outs
  • chronic maintenance failures and water damage
  • unresponsive management after lease signed
  • aggressive towing practices
  • high-cost, low-quality laundry facilities
friendly-staffresponsive-managementunresponsive-maintenanceslow-maintenancepest-problemspoor-soundproofingwell-maintained
Best for: Professionals seeking location and community over new construction, with patience for older-building quirks.
Think twice if: Maintenance delays, water damage, and aggressive towing are documented issues; lease renewal may feel riskier than initial move.

What this place gets right

  • Greenbelt and trail access unmatched nearby
  • Dedicated, personable leasing team (Susan, Jeremiah, Andres)
  • Resort-style pool and community events
  • City and downtown proximity with peaceful feel

Before you tour or apply

  • Named staff: Susan (tour guide), Jeremiah (leasing, relocations), Andres (maintenance)
  • Laundry costs $2.75 per wash, $2.75 per dry; machines noted as small and ineffective
  • Flood response: staff approved new apartment same-day after water damage
  • Aggressive towing of visitor vehicles reported
  • Community pool parties and DJ events held

Resident ratings

Luxury Apartments
Staff excel at leasing and tours, but maintenance and aging infrastructure undercut premium expectations.
Pet-Friendly Apartments
Bark Park offered; limited review detail on pet services beyond name mention.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

What keeps coming up

greenbelt accesshelpful staffpoolleasing office staffwelcoming staffproximity to downtowncute apartmentsrenovated unitslaundry machinesfriendly neighbors

How we scored this

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
207
4
20
3
14
2
9
1
34

FAQ

Do you accept pets?
Yes, the complex welcomes pets and has a Bark Park on site.
What does laundry cost?
Washer and dryer each cost $2.75 per cycle, and several residents report the machines are small and clean poorly.
Can I visit the trails near the complex?
Yes, residents have direct access to greenbelt walking trails, though proximity varies by unit.
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Residents consistently praise Jeff and the on-site team for rapid, professional maintenance and genuine friendliness. The property itself is well-kept with strong greenbelt access and solid amenities. However, corporate management practices dominate complaints: repeated water shutoffs often announced same-day, arbitrary move-out carpet charges not clearly itemized, security deposit disputes escalated to collections, and parking spaces too cramped. Pest problems (rats, scorpions) have been reported but not resolved quickly. Long-term residents and maintenance-heavy users rate the experience higher than those who faced corporate disputes or water issues. For tenants seeking hands-on property care in a quiet, nature-adjacent setting, Jeff's responsiveness is a genuine draw. Prospective residents should budget for unexpected charges and expect infrastructure interruptions; the value proposition depends heavily on avoiding corporate complications.

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Barton Hills Apartments
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Barton Hills draws praise for its prime location, welcoming staff (especially Marlowe, Christopher, and Chelsea), and well-kept grounds. Many residents praise responsive maintenance and a strong sense of community. However, serious maintenance failures, pest problems, and alleged management misconduct in at least one case are documented in recent reviews, with complaints about AC failures, privacy breaches, and management's refusal to waive lease terms for health hazards.

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Last updated 2026-09-08