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Barton Creek Landing

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 146 Google reviews · How we rank ›

3.6(146) 60 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
Barton Creek Landing
Service
Pet-Friendly Apartments
Reviews
146

What we found

On-site staff, particularly maintenance, earn consistent praise for fast, professional responses. The greenbelt location, quiet surroundings, and clean amenities draw families and long-term residents. However, UDR's corporate policies repeatedly frustrate tenants: frequent water shutoffs (sometimes with minimal notice) have disrupted daily life for months, parking spaces are cramped and expensive, and residents report aggressive security deposit charges and undisclosed carpet cleaning fees. Some have faced pest issues (rats, scorpions) with slow responses. The disconnect between helpful local staff and distant corporate management defines the experience.

Most five-star reviews credit Jeff (maintenance) with exceptional responsiveness and professionalism. Critics acknowledge on-site staff do their best but are "handcuffed" by corporate decisions. Prices align with market rates, but the combination of infrastructure problems, surprise fees, and corporate inflexibility makes long-term value questionable for those sensitive to reliability or hidden costs.

Praised for
  • responsive maintenance staff, especially Jeff
  • greenbelt and hiking access
  • well-maintained amenities and grounds
  • quiet, respectful community
Watch-outs
  • frequent, unannounced water shutoffs
  • UDR corporate policies unfair to residents
  • small parking spaces and parking fees
  • pest problems (rats, scorpions, cockroaches)
  • security deposit disputes and surprise move-out charges
slow-maintenancewell-maintainednoisy-neighborsclean-common-areaspest-problemsparking-issuesoverpricedgood-value
Best for: Families or long-term residents seeking quiet living and outdoor access who value responsive maintenance.
Think twice if: Water shutoffs are frequent and sometimes announced with little notice; UDR's move-out charges and corporate policies have sparked disputes with tenants seeking deposits back.

What this place gets right

  • On-site maintenance (Jeff) is fast and exceptionally responsive
  • Direct greenbelt and hiking access
  • Quiet, respectful resident community
  • Dog park and pool amenities

Before you tour or apply

  • Jeff (maintenance technician) is named repeatedly for fast, same-day or next-day responses and professional problem-solving
  • Water shutoffs occur regularly, sometimes with notice sent only the morning of the outage
  • Multiple residents report security deposit kept entirely and charged additional carpet replacement or cleaning fees upon move-out
  • Parking spaces are small, leading to vehicle dings and dents; paid monthly despite limited availability
  • Dog park, heated saltwater pool, and 24-hour fitness center are noted as well-maintained
  • Greenbelt hiking access available directly from complex

Resident ratings

Pet-Friendly Apartments
Dog park is well-maintained and accessible; no complaints about pet policies in reviews.

How it stacks up

  • Rated 3.6 against a 3.99 average across the 343 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

What keeps coming up

greenbelt accesshiking trailsnew lightinggranite countertopspatio viewpoolproximity to downtownwelcoming staffdog parkpeaceful vibe

How we scored this

How We Score
Star rating 11
Review volume 94
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
73
4
18
3
12
2
9
1
34

FAQ

What's the maintenance response time?
Residents report same-day or next-day responses via the resident app; Jeff (on-site maintenance) is noted for exceptionally fast turnaround.
How often are water shutoffs?
Multiple residents report shutoffs occurring regularly (at least 7 times in 2 months in one case) for plumbing repairs, sometimes with notice sent only the morning of the outage.
What's included with the rent?
Their website lists 24-hour fitness center, dog park, clubhouse, outdoor kitchen with fireplace, and greenbelt access. Parking and storage rooms are available for additional monthly fees.
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Most residents praise the staff by name-Andres, Jeremiah, and Susan stand out for attentiveness during tours, lease negotiations, and emergencies. The greenbelt trails, pool, and city views anchor the location. But billing confusion (duplicate renter's insurance charges, surprise valet trash fees) and serious maintenance delays (mold, broken pipes, flood response) frustrate a vocal minority who feel ignored after signing. The best experience happens during leasing and crises: staff move fast on approvals and property damage. The worst comes months into residency, when some residents report slow repairs, unresponsive follow-up, and financial errors that take months to resolve. Longevity reviewers stay 3-5 years because location and community outweigh these friction points.

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Last updated 2026-07-17