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Barton Creek Landing

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 148 Google reviews · How we rank ›

3.6(148) 60 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly ApartmentsTownhome & Garden-Style CommunitiesLuxury Apartments
Barton Creek Landing
Location
Barton Hills, Austin
Services
Pet-Friendly Apartments, Townhome & Garden-Style Communities, Luxury Apartments
Reviews
148
Ranking
#305 in Pet-Friendly Apartments
Best for
Long-term residents and outdoor enthusiasts willing to overlook aging buildings and corporate fee practices for Greenbelt proximity and reliable on-site staff.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Barton Creek Landing's draw is clear: proximity to the Greenbelt and a maintenance standout named Jeff who handles requests same-day or next. On-site staff earn consistent praise for courtesy and effort. However, residents report a steep gap between marketing and reality. Corporate management levies surprise fees, refuses to itemize charges, and has sent residents to collections over carpet disputes. Pest problems (cockroaches, rats, scorpions) recur despite the location being advertised as premium. Pool temperature swings, a broken hot tub, and a gate app that regularly fails to unlock add to frustration. Water shutoffs lasting days or longer happen frequently, sometimes without proper notice.

Residents note the buildings feel dated and rent does not account for these drawbacks. The on-site team tries hard but cannot override corporate policies residents find harsh. One long-term tenant called the complex "good value for upper mid-range living" and praised communication during the 2021 freeze, but this voice sits alone amid complaints about fee creep, maintenance delays at corporate level, and a disconnect between what is marketed and what is delivered. The location remains the strongest asset.

Praised for
  • Jeff's maintenance responsiveness
  • friendly on-site staff
  • Greenbelt access and quiet location
  • app-based maintenance requests
  • clean amenities
Watch-outs
  • pest issues (cockroaches, rats, scorpions)
  • corporate fee stacking and collection practices
  • broken pool/hot tub amenities
  • unreliable gate app
  • chronic water shutoffs
  • parking too tight and expensive
  • move-out charges and security deposit disputes
  • slow or unresponsive corporate office
friendly-staffunresponsive-maintenancepest-problemsparking-issuesoverpricednoisy-neighbors
Best for: Long-term residents and outdoor enthusiasts willing to overlook aging buildings and corporate fee practices for Greenbelt proximity and reliable on-site staff.
Think twice if: Budget for undisclosed move-out fees, pest control, frequent water outages, and small parking spaces before committing to a lease.

What this place gets right

  • Greenbelt trail access and quiet location
  • Jeff and on-site maintenance team responsiveness
  • townhome-style layouts with large windows
  • dog park and heated pool amenities

Before you tour or apply

  • Jeff: named maintenance technician repeatedly praised for same-day or next-day request handling
  • On-site staff Olga and Chance noted for customer service
  • Pet-related collection accounts issued by corporate for unpaid charges without itemized statements
  • Water shutoff pattern: multiple day-long outages over months for unresolved plumbing issues
  • Parking: spaces described as too narrow, guest parking limited, paid monthly despite inconsistent availability
  • Move-out fees: residents charged for carpet replacement and professional cleaning not listed in lease
  • App-based gate entry regularly fails to open

Resident ratings

Pet-Friendly Apartments
Dog park available and praised; pest problems (cockroaches, rats, scorpions) complicate pet safety and comfort.
Townhome & Garden-Style Communities
Large windows, nice layouts, and vaulted ceilings appreciated, but buildings feel aged and maintenance costs add up via hidden fees.
Luxury Apartments
Granite/quartz countertops and stainless appliances present, but pool and hot tub frequently malfunction, undercutting luxury positioning.

How it stacks up

  • Rated 3.6 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

What keeps coming up

greenbelt accesshiking trailsgranite countertopspoolproximity to downtowndog parkgated communitypest controlsafe areamove out process

How we scored this

How We Score
Star rating 11
Review volume 94
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

Breaking down the ratings

5
74
4
18
3
12
2
9
1
35

FAQ

Is there a dog park?
Yes, the property has a dog park. However, residents report ongoing pest issues including cockroaches, rats, and scorpions, which may affect pet safety.
How responsive is maintenance?
On-site maintenance (particularly a technician named Jeff) handles requests same-day or next-day through the resident app. Corporate-level repairs and plumbing issues take much longer; chronic water shutoffs have lasted days.
What are the move-out costs?
Residents report surprise charges for carpet replacement and professional cleaning ($250+), often not listed in the lease. Corporate refuses itemized breakdowns and has sent residents to collections.
Request a quote

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Last updated 2026-09-22