Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call
Waters at Barton Creek Apartments logo

Waters at Barton Creek Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 116 Google reviews · How we rank ›

3.6(116) 60 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Waters at Barton Creek Apartments
Service
Pet-Friendly Apartments
Reviews
116

What we found

The divide here is stark. Older reviews from 2019-2021 describe mismanaged chaos: a revolving door of 15+ management teams, pest infestations, broken locks, and heating that swung wildly. Recent reviews (last six months) paint a transformed property. Manager Mary Anne and head of maintenance Miguel have rebuilt trust and morale through attentive repairs, safety upgrades (lighting, ice removal), and genuine personal relationships with residents. Spacious, older apartments retain Austin character without modern sterility. Amenities shine: pools, dog park, kayaks, bikes, herb garden, gym.

The turnaround is real but incomplete. Some residents still report outdated appliances. The question is whether current stability will hold or whether the property reverts. For now, those who value engaged staff and community warmth over modern finishes find it rewarding. Renters wary of institutional negligence should verify the recent trend continues.

Praised for
  • responsive maintenance and staff (Miguel, Mary Anne)
  • safe, well-lit community with security presence
  • spacious units with old Austin charm
  • strong amenities (pool, dog park, gym, kayaks, bikes)
  • helpful and caring management
Watch-outs
  • years of management instability and turnover
  • pest and mold issues unresolved
  • poor water pressure and temperature control
  • appliances outdated and need upgrading
  • lock and door failures
responsive-managementwell-maintainedfriendly-staffquiet-communitysafe-securepest-problems
Best for: Pet owners and remote workers valuing community and location over modern appliances.
Think twice if: Long history of management chaos and maintenance neglect; appliances remain outdated; verify stability has genuinely held before committing to a lease.

What this place gets right

  • dedicated staff (Mary Anne, Miguel) managing rapid turnaround
  • strong amenities: kayaks, bikes, two pools, dog park
  • close to Zilker Park and restaurants, near MoPac and 290
  • older units keep Austin character, avoid cookie-cutter feel

Before you tour or apply

  • Manager Mary Anne and head of maintenance Miguel credited with property turnaround over recent months
  • dog park upgraded with new lighting
  • new lighting installed across parking lot and buildings for safety
  • maintenance actively broke up ice during winter storm for resident safety
  • work orders reported handled quickly and professionally
  • spare keys provided to residents on short notice
  • newly renovated apartments available
  • community herb garden, laundry facilities, gym, two pools mentioned

Resident ratings

Pet-Friendly Apartments
Dog park cleaned regularly, well-lit, highly praised; residents feel pets are welcomed and cared for.

How it stacks up

  • Rated 3.6 against a 3.99 average across the 343 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

What keeps coming up

laundry roomdog parkcharming apartmentsbbq areakayakshelpful staffwelcoming environmentswimming poolcommunity feelrenovations

How we scored this

How We Score
Star rating 11
Review volume 90
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
67
4
7
3
4
2
3
1
35

FAQ

How close is this to Zilker Park?
About a 15-minute walk, within walking distance of Zilker disc golf and Barton Springs.
What amenities are included?
Two pools, dog park, gym, grills, garden, kayaks and bikes to borrow, laundry facilities, lounge areas.
How quickly do maintenance requests get handled?
Reviewers report work orders are handled quickly and efficiently; spare keys and urgent repairs within same day or next.
Request a quote

Similar apartment complexes nearby

Skyline at Barton Creek
76

Skyline at Barton Creek

4.2(280)✓ Google-verifiedPublishes prices

Most residents praise the staff by name-Andres, Jeremiah, and Susan stand out for attentiveness during tours, lease negotiations, and emergencies. The greenbelt trails, pool, and city views anchor the location. But billing confusion (duplicate renter's insurance charges, surprise valet trash fees) and serious maintenance delays (mold, broken pipes, flood response) frustrate a vocal minority who feel ignored after signing. The best experience happens during leasing and crises: staff move fast on approvals and property damage. The worst comes months into residency, when some residents report slow repairs, unresponsive follow-up, and financial errors that take months to resolve. Longevity reviewers stay 3-5 years because location and community outweigh these friction points.

Pet-Friendly Apartments
View profile
Barton Creek Landing
60

Barton Creek Landing

3.6(146)✓ Google-verifiedPublishes prices

On-site staff, particularly maintenance, earn consistent praise for fast, professional responses. The greenbelt location, quiet surroundings, and clean amenities draw families and long-term residents. However, UDR's corporate policies repeatedly frustrate tenants: frequent water shutoffs (sometimes with minimal notice) have disrupted daily life for months, parking spaces are cramped and expensive, and residents report aggressive security deposit charges and undisclosed carpet cleaning fees. Some have faced pest issues (rats, scorpions) with slow responses. The disconnect between helpful local staff and distant corporate management defines the experience. Most five-star reviews credit Jeff (maintenance) with exceptional responsiveness and professionalism. Critics acknowledge on-site staff do their best but are "handcuffed" by corporate decisions. Prices align with market rates, but the combination of infrastructure problems, surprise fees, and corporate inflexibility makes long-term value questionable for those sensitive to reliability or hidden costs.

Pet-Friendly Apartments
View profile
Bell South Lamar Apartments
78

Bell South Lamar Apartments

4.4(486)✓ Google-verified

Residents praise the South Lamar location, responsive leasing staff, and quick maintenance when it works. Maintenance team members like Manoj, Jeremiah, and Asencio earn repeated recognition for follow-up and care. Thick walls and a secure mailroom stand out. However, persistent complaints center on management unresponsiveness to safety hazards, break-ins, hallway cleanliness lapses, and mechanical failures left unaddressed. One resident reported a year-long cycle of bugs, garage gate failures, and AC leaks with dismissive responses from maintenance. The gap between top-tier leasing and inconsistent upkeep suggests highly uneven experiences. For pet owners specifically, reviews mention dog walking and community feel but detail on pet amenities is limited. The business website claims a pet spa and play area, but these are not substantively discussed in reviews. Security concerns, particularly the documented garage breach and homeless entries, warrant careful consideration before moving a pet or valuables into this complex.

Pet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17