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Waters at Barton Creek Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 118 Google reviews · How we rank ›

3.6(118) 60 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Waters at Barton Creek Apartments
Location
Treemont, Austin
Service
Pet-Friendly Apartments
Reviews
118
Ranking
#258 in Pet-Friendly Apartments
Best for
Pet owners seeking a community with active management, responsive maintenance, and strong amenities near Zilker.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22).

What we found

Waters at Barton Creek has undergone a dramatic turnaround. Recent residents consistently praise Mary Anne and Miguel's maintenance team for their responsiveness and genuine care, noting the complex feels like home rather than a corporate apartment building. The property offers strong amenities (two pools, gym, dog park, kayaks, bikes), renovated units, and proximity to Zilker Park.

Older reviews from 2019-2021 reveal a chaotic period: the complex cycled through at least 15 management companies, with persistent maintenance failures, pest problems, and rent-payment confusion. One long-term former tenant reported locked-in episodes, suspected mold, and water pressure issues. The current management team has clearly rebuilt trust and conditions, though the property's age remains evident.

Praised for
  • responsive maintenance team led by Miguel
  • Mary Anne's attentive property management
  • spacious units with old Austin charm
  • safe community with active security
  • strong sense of community and amenities
Watch-outs
  • past management instability and poor maintenance
  • pest and mold issues in prior years
  • water pressure and temperature problems
  • payment portal chaos under old management
  • building code concerns
responsive-managementfriendly-staffwell-maintainedquiet-communitysafe-securerenovated-units
Best for: Pet owners seeking a community with active management, responsive maintenance, and strong amenities near Zilker.
Think twice if: Buildings are older; if you lived here during 2019-2021, management and maintenance were severely problematic. Check current unit condition in person.

What this place gets right

  • Mary Anne's hands-on management and resident relationships
  • Miguel's responsive and skilled maintenance crew
  • outdoor amenities including dog park, kayaks, and bikes
  • established location close to Zilker Park and dining

Before you tour or apply

  • Mary Anne Walsh runs the property and is known for personal resident care
  • Miguel leads maintenance team; handles work orders quickly and proactively salted property during winter storm
  • Recently installed brighter lighting in dog park and parking areas
  • Newer renovated units available; buildings undergoing ongoing upgrades
  • Two pools, gym, dog park, community garden, kayaks and bikes available to residents
  • Security cameras, night patrols, nearby police officer regular presence

Resident ratings

Pet-Friendly Apartments
Dog park recently upgraded with brighter lighting for evening use; residents praise the pet amenities and community atmosphere.

How it stacks up

  • Rated 3.6 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 45% of the businesses in this directory.

What keeps coming up

laundry roomdog parkcharming apartmentshelpful staffwelcoming environmentswimming poolcommunity feelsafe communityrenovationsaffordability

How we scored this

How We Score
Star rating 11
Review volume 90
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
69
4
7
3
4
2
3
1
35

FAQ

How quickly does maintenance respond to work orders?
Recent residents report work orders are handled quickly and efficiently. One resident received a spare key same-day after losing theirs.
What pet amenities are available?
The complex has a dog park (recently upgraded with better lighting), and welcomes pets. The property also offers community garden space and other recreational areas.
Is this location close to anything I'd want to visit?
Yes. The complex is across from Zilker disc golf course and Barton Springs, 6 minutes from W6th Street, walking distance to parks and trails, and near Trader Joe's and MoPac/360/290 for commuting.
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Skyline at Barton Creek
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Skyline divides sharply. Many residents love the location, greenbelt trails, pool, and leasing team (especially Susan and Jeremiah), and several long-term residents report management responding well during emergencies. However, a significant group reports persistent water damage, mold, cracking ceilings, malfunctioning appliances, and maintenance that doesn't follow through. Costs are also a friction point: laundry at $5.50 per load, aggressive towing, and repeated out-of-pocket repairs for preventable building failures. This is an older property where staff warmth masks underlying maintenance and accountability gaps.

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Barton Hills draws praise for its prime location, welcoming staff (especially Marlowe, Christopher, and Chelsea), and well-kept grounds. Many residents praise responsive maintenance and a strong sense of community. However, serious maintenance failures, pest problems, and alleged management misconduct in at least one case are documented in recent reviews, with complaints about AC failures, privacy breaches, and management's refusal to waive lease terms for health hazards.

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Barton Creek Landing
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Barton Creek Landing's draw is clear: proximity to the Greenbelt and a maintenance standout named Jeff who handles requests same-day or next. On-site staff earn consistent praise for courtesy and effort. However, residents report a steep gap between marketing and reality. Corporate management levies surprise fees, refuses to itemize charges, and has sent residents to collections over carpet disputes. Pest problems (cockroaches, rats, scorpions) recur despite the location being advertised as premium. Pool temperature swings, a broken hot tub, and a gate app that regularly fails to unlock add to frustration. Water shutoffs lasting days or longer happen frequently, sometimes without proper notice. Residents note the buildings feel dated and rent does not account for these drawbacks. The on-site team tries hard but cannot override corporate policies residents find harsh. One long-term tenant called the complex "good value for upper mid-range living" and praised communication during the 2021 freeze, but this voice sits alone amid complaints about fee creep, maintenance delays at corporate level, and a disconnect between what is marketed and what is delivered. The location remains the strongest asset.

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Last updated 2026-09-22