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Barton Hills Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 81 Google reviews · How we rank ›

4.3(81) 69 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Barton Hills Apartments
Location
Barton Hills, Austin
Services
Luxury Apartments, Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
81
Ranking
#422 in Luxury Apartments
Best for
Renters who prioritize location near South Austin parks and downtown, and value staff relationships.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-24.

What we found

Barton Hills draws praise for its prime location, welcoming staff (especially Marlowe, Christopher, and Chelsea), and well-kept grounds. Many residents praise responsive maintenance and a strong sense of community. However, serious maintenance failures, pest problems, and alleged management misconduct in at least one case are documented in recent reviews, with complaints about AC failures, privacy breaches, and management's refusal to waive lease terms for health hazards.

Praised for
  • friendly, personable staff
  • excellent location near Zilker Park and Barton Springs
  • well-maintained facilities and grounds
  • responsive maintenance for most tenants
  • strong sense of community
Watch-outs
  • AC breakdowns and repeated repairs
  • unresolved pest infestations
  • inconsistent maintenance quality for some residents
  • unreasonable parking restrictions for work vehicles
  • privacy violations and unauthorized apartment access
responsive-managementfriendly-staffwell-maintainedquiet-communitysafe-secureunresponsive-maintenanceslow-maintenance
Best for: Renters who prioritize location near South Austin parks and downtown, and value staff relationships.
Think twice if: Serious maintenance issues (AC failures, pest control, water damage) and management conduct have been documented; some tenants experienced unresolved problems and alleged privacy violations.

What this place gets right

  • Walking distance to Barton Springs Pool and Zilker Park
  • Direct access to Ann and Roy Butler Trail greenbelt
  • Named staff known for personable, responsive service (Marlowe, Christopher, Chelsea)
  • Well-maintained grounds and facilities for most residents

Before you tour or apply

  • Named staff praised: Marlowe, Chelsea, Christopher at front office; maintenance team responds to emergencies
  • Emergency AC repairs and water damage cases documented in recent reviews
  • Parking policy prohibits work vehicles with company logos despite additional $200 fee
  • Pickleball courts noise may affect nearby units
  • Greenbelt pathway access to Barton Creek
  • 24-hour fitness studio and Java Bar in modern clubhouse

Resident ratings

Luxury Apartments
Prime location and community appeal offset by well-documented maintenance failures, pest issues, and management disputes in recent reviews.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

What keeps coming up

greenbelt viewprivate access to greenbeltpickleball courtsbarton springszilker parkdog friendlysafe complexsense of communitybalconyemergency maintenance

How we scored this

How We Score
Star rating 49
Review volume 83
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
59
4
8
3
4
2
2
1
8

FAQ

Is Barton Hills dog-friendly?
Yes. The complex welcomes dogs and is located within walking distance of Zilker Park and nearby green spaces.
Can I park a work vehicle with a company logo?
No. The complex does not allow vehicles displaying company logos, even if registered in the tenant's name and with a paid $200 second-vehicle fee.
What is nearby to walk to?
Barton Springs Pool and Zilker Park are within walking distance. The complex also has direct access to the Ann and Roy Butler Trail/Barton Creek Greenbelt.
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Waters at Barton Creek has undergone a dramatic turnaround. Recent residents consistently praise Mary Anne and Miguel's maintenance team for their responsiveness and genuine care, noting the complex feels like home rather than a corporate apartment building. The property offers strong amenities (two pools, gym, dog park, kayaks, bikes), renovated units, and proximity to Zilker Park. Older reviews from 2019-2021 reveal a chaotic period: the complex cycled through at least 15 management companies, with persistent maintenance failures, pest problems, and rent-payment confusion. One long-term former tenant reported locked-in episodes, suspected mold, and water pressure issues. The current management team has clearly rebuilt trust and conditions, though the property's age remains evident.

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Skyline at Barton Creek
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Skyline divides sharply. Many residents love the location, greenbelt trails, pool, and leasing team (especially Susan and Jeremiah), and several long-term residents report management responding well during emergencies. However, a significant group reports persistent water damage, mold, cracking ceilings, malfunctioning appliances, and maintenance that doesn't follow through. Costs are also a friction point: laundry at $5.50 per load, aggressive towing, and repeated out-of-pocket repairs for preventable building failures. This is an older property where staff warmth masks underlying maintenance and accountability gaps.

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Staff and maintenance shine when they engage: residents praise Paul, Tory, Ryan, and others for genuine kindness and swift problem-solving, supported by clean spaces and thoughtful touches like handwritten notes. However, the price tag attracts criticism; reviewers cite $4,000-6,000 rents for a non-luxury South Lamar location facing train noise, heavy traffic, and recurring elevator outages that management handles by stopping resident notifications rather than fixing the root cause. The building's pivot to short-term rentals and open-gate policy troubles long-term residents concerned about security. Leasing staff vary from warm and organized to dismissive. New residents and touring groups consistently rate their experience highly; those deeper into a lease wrestle with whether premium pricing justifies operational friction.

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Last updated 2026-09-22