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Barton Hills Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 81 Google reviews · How we rank ›

4.3(81) 69 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Barton Hills Apartments
Location
Barton Hills, Austin
Services
Luxury Apartments, Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
81
Ranking
#422 in Luxury Apartments
Best for
Renters who prioritize location near South Austin parks and downtown, and value staff relationships.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-24.

What we found

Barton Hills draws praise for its prime location, welcoming staff (especially Marlowe, Christopher, and Chelsea), and well-kept grounds. Many residents praise responsive maintenance and a strong sense of community. However, serious maintenance failures, pest problems, and alleged management misconduct in at least one case are documented in recent reviews, with complaints about AC failures, privacy breaches, and management's refusal to waive lease terms for health hazards.

Praised for
  • friendly, personable staff
  • excellent location near Zilker Park and Barton Springs
  • well-maintained facilities and grounds
  • responsive maintenance for most tenants
  • strong sense of community
Watch-outs
  • AC breakdowns and repeated repairs
  • unresolved pest infestations
  • inconsistent maintenance quality for some residents
  • unreasonable parking restrictions for work vehicles
  • privacy violations and unauthorized apartment access
responsive-managementfriendly-staffwell-maintainedquiet-communitysafe-secureunresponsive-maintenanceslow-maintenance
Best for: Renters who prioritize location near South Austin parks and downtown, and value staff relationships.
Think twice if: Serious maintenance issues (AC failures, pest control, water damage) and management conduct have been documented; some tenants experienced unresolved problems and alleged privacy violations.

What this place gets right

  • Walking distance to Barton Springs Pool and Zilker Park
  • Direct access to Ann and Roy Butler Trail greenbelt
  • Named staff known for personable, responsive service (Marlowe, Christopher, Chelsea)
  • Well-maintained grounds and facilities for most residents

Before you tour or apply

  • Named staff praised: Marlowe, Chelsea, Christopher at front office; maintenance team responds to emergencies
  • Emergency AC repairs and water damage cases documented in recent reviews
  • Parking policy prohibits work vehicles with company logos despite additional $200 fee
  • Pickleball courts noise may affect nearby units
  • Greenbelt pathway access to Barton Creek
  • 24-hour fitness studio and Java Bar in modern clubhouse

Resident ratings

Luxury Apartments
Prime location and community appeal offset by well-documented maintenance failures, pest issues, and management disputes in recent reviews.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 33% of the businesses in this directory.

What keeps coming up

greenbelt viewprivate access to greenbeltpickleball courtsbarton springscommunity feelzilker parkdog friendlysafe complexbalconyemergency maintenance

How we scored this

How We Score
Star rating 49
Review volume 83
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
59
4
8
3
4
2
2
1
8

FAQ

Is Barton Hills dog-friendly?
Yes. The complex welcomes dogs and is located within walking distance of Zilker Park and nearby green spaces.
Can I park a work vehicle with a company logo?
No. The complex does not allow vehicles displaying company logos, even if registered in the tenant's name and with a paid $200 second-vehicle fee.
What is nearby to walk to?
Barton Springs Pool and Zilker Park are within walking distance. The complex also has direct access to the Ann and Roy Butler Trail/Barton Creek Greenbelt.
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Staff enthusiasm and location draw many residents, with several naming Susan and Jeremiah as standouts and praising easy greenbelt access and community events. Yet maintenance troubles dominate negative reviews: water leaks, mold, thin floors, broken appliances, and missed work orders frustrate longer-term residents, who report feeling unheard after moving in despite initial kindness from the leasing office. The complex sits in a desirable spot with good amenities, but reviewers split sharply on whether management solves problems or dodges them. Some report crisis response that exceeds expectations; others document months of ignored requests, medical symptoms from moisture, and aggressive towing of guests. Decisions here hinge on tolerance for an older property's quirks and faith in follow-through.

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Last updated 2026-09-08