Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call

Ten Oaks

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 263 Google reviews · How we rank ›

4.1(263) 68 composite score See reviews on Google ✓ Google-verified
Student HousingLuxury ApartmentsPet-Friendly Apartments
Ten Oaks
Location
North Austin, Austin
Services
Student Housing, Luxury Apartments, Pet-Friendly Apartments
Reviews
263
Ranking
#80 in Student Housing
Best for
Renters prioritizing community feel and upfront service; pet owners with access to a dog park.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Ten Oaks delivers strong first impressions and solid grounds maintenance, with leasing staff and property management earning repeated praise for responsiveness and care. The experience sours for some residents post-move-in: maintenance delays stretch weeks or months, pest problems persist despite baits, and inconsistent enforcement of parking rules has led to surprise tows. Deposit disputes and amenity outages add to the friction, and high manager turnover leaves residents uncertain who to trust with serious problems.

Praised for
  • friendly, responsive staff
  • clean, well-maintained grounds
  • modern facilities and amenities
  • welcoming leasing team (especially Emile/Emily)
Watch-outs
  • slow or deferred maintenance (gas leak, faucet, gym)
  • pest control issues (roaches)
  • poor move-in condition and final inspections
  • parking and gate enforcement inconsistencies
  • management turnover and communication gaps
friendly-staffwell-maintainedresponsive-managementslow-maintenancepest-problemsparking-issues
Best for: Renters prioritizing community feel and upfront service; pet owners with access to a dog park.
Think twice if: Maintenance delays and pest issues have frustrated long-term residents; verify response times for serious repairs before signing.

What this place gets right

  • friendly leasing and management staff
  • modern kitchens and well-maintained common areas
  • pet-friendly with dog park
  • welcoming community feel

Before you tour or apply

  • Leasing staff Emile Rodriguez and Emily praised for professionalism and follow-up throughout application and move-in
  • Property manager Kimberly noted as responsive and caring
  • Resort-style pool and dog park
  • Maintenance crew responsive to resident requests
  • Gas leak in one unit deferred for almost a year; dishwashers and kitchen faucets cited as slow-to-fix problems
  • Roach baits supplied but pest issues persisted; gym access chain-locked for months
  • Parking stickers not consistently explained at lease signing; car tow on first night reported
  • Manager turnover noted (at least four different managers mentioned in one lease cycle)

Resident ratings

Student Housing
Straightforward application process and welcoming leasing team appeal to student renters; maintenance delays and amenity outages frustrate longer stays.
Pet-Friendly Apartments
Dog park and pet-friendly policy praised; residents report animal control issues (dogs on balconies) despite on-site dog park.
Luxury Apartments
Remodeled kitchens and granite countertops appeal; maintenance backlog and pest issues undermine luxury positioning.

How it stacks up

  • Rated 4.1 against a 3.98 average across the 247 student housing businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 100
Review recency 94
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
176
4
30
3
13
2
8
1
36

FAQ

Is Ten Oaks pet-friendly?
Yes. Ten Oaks has a dog park and allows pets. Some residents report animal control issues (dogs on balconies) despite the park.
How responsive is maintenance?
Maintenance crew listens to problems, but repairs can take weeks to months. One resident reported a gas leak unresolved for almost a year and a kitchen faucet leak taking two weeks and two visits.
Do I need a parking sticker?
Yes. Parking stickers are required and must be obtained before parking. At least one resident was not clearly informed at lease signing and received a tow on their first night.
Request a quote

Similar apartment complexes nearby

Bridge at Tech Ridge Apartments
68

Bridge at Tech Ridge Apartments

4.1(284)✓ Google-verifiedPublishes prices

Residents consistently praise the maintenance team and office staff for their friendliness and quick response to repairs, alongside the property's convenient North Austin location and clean amenities. However, recurring concerns about security (mailbox break-ins, gate damage), noise from the pool and neighboring units, pest problems, and inconsistent enforcement of policies (dog weight limits, occupancy caps) create friction that offsets the positive experience for long-term residents considering renewal. Staff members like Joyce, Homer, Josie, and maintenance technician Guillermo earn individual recognition for professionalism. The leasing office has faltered on commitment follow-through (holding apartments and rates that evaporate, locked applications on single employee computers). Water billing averaged across the entire building leaves residents with small households subsidizing larger ones.

Pet-Friendly ApartmentsLuxury Apartments
View profile
Bridge at Center Ridge Apartments
71

Bridge at Center Ridge Apartments

4.2(301)✓ Google-verifiedPublishes prices

Most residents praise the quiet atmosphere, well-maintained grounds, and quick maintenance response from staff like Homer and Homero. However, multiple five-month-old reviews document a persistent cockroach infestation affecting several units, repeated failed pest control treatments, and management's refusal to compensate residents or allow free unit transfers, leaving families dealing with health issues and wasted food. Recent five-star reviews from the past two months suggest the property has improved operationally, with fast move-in support from leasing staff like Britany and Josi. The tension between the positive experience of new residents and the unresolved pest crisis of earlier tenants remains the property's defining issue.

Luxury ApartmentsPet-Friendly Apartments
View profile
The Post at Parmer
85

The Post at Parmer

4.8(175)✓ Google-verified

Residents and touring guests consistently praise the maintenance team's speed (fixes often completed within 24 hours) and the leasing staff's knowledge and warmth. The community feels active with monthly events and a welcoming vibe, and most cite the location near HEB and The Domain as a major draw. Issues surface around occasional lapses in front-desk attention during peak hours and some unmet concerns about security (patio theft reported, fencing gaps noted) and ground-floor cleaning. Most view these as fixable gaps rather than deal-breakers; the overall experience still feels cohesive and community-driven.

Luxury ApartmentsPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-22