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Ten Oaks

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 263 Google reviews · How we rank ›

4.1(263) 69 composite score See reviews on Google ✓ Google-verified
Student HousingLuxury ApartmentsPet-Friendly Apartments
Ten Oaks
Location
North Austin, Austin
Services
Student Housing, Luxury Apartments, Pet-Friendly Apartments
Reviews
263
Ranking
#83 in Student Housing
Best for
Renters prioritizing community feel and upfront service; pet owners with access to a dog park.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Ten Oaks delivers strong first impressions and solid grounds maintenance, with leasing staff and property management earning repeated praise for responsiveness and care. The experience sours for some residents post-move-in: maintenance delays stretch weeks or months, pest problems persist despite baits, and inconsistent enforcement of parking rules has led to surprise tows. Deposit disputes and amenity outages add to the friction, and high manager turnover leaves residents uncertain who to trust with serious problems.

Praised for
  • friendly, responsive staff
  • clean, well-maintained grounds
  • modern facilities and amenities
  • welcoming leasing team (especially Emile/Emily)
Watch-outs
  • slow or deferred maintenance (gas leak, faucet, gym)
  • pest control issues (roaches)
  • poor move-in condition and final inspections
  • parking and gate enforcement inconsistencies
  • management turnover and communication gaps
friendly-staffwell-maintainedresponsive-managementslow-maintenancepest-problemsparking-issues
Best for: Renters prioritizing community feel and upfront service; pet owners with access to a dog park.
Think twice if: Maintenance delays and pest issues have frustrated long-term residents; verify response times for serious repairs before signing.

What this place gets right

  • friendly leasing and management staff
  • modern kitchens and well-maintained common areas
  • pet-friendly with dog park
  • welcoming community feel

Before you tour or apply

  • Leasing staff Emile Rodriguez and Emily praised for professionalism and follow-up throughout application and move-in
  • Property manager Kimberly noted as responsive and caring
  • Resort-style pool and dog park
  • Maintenance crew responsive to resident requests
  • Gas leak in one unit deferred for almost a year; dishwashers and kitchen faucets cited as slow-to-fix problems
  • Roach baits supplied but pest issues persisted; gym access chain-locked for months
  • Parking stickers not consistently explained at lease signing; car tow on first night reported
  • Manager turnover noted (at least four different managers mentioned in one lease cycle)

Resident ratings

Student Housing
Straightforward application process and welcoming leasing team appeal to student renters; maintenance delays and amenity outages frustrate longer stays.
Pet-Friendly Apartments
Dog park and pet-friendly policy praised; residents report animal control issues (dogs on balconies) despite on-site dog park.
Luxury Apartments
Remodeled kitchens and granite countertops appeal; maintenance backlog and pest issues undermine luxury positioning.

How it stacks up

  • Rated 4.1 against a 3.99 average across the 249 student housing businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 100
Review recency 96
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
176
4
30
3
13
2
8
1
36

FAQ

Is Ten Oaks pet-friendly?
Yes. Ten Oaks has a dog park and allows pets. Some residents report animal control issues (dogs on balconies) despite the park.
How responsive is maintenance?
Maintenance crew listens to problems, but repairs can take weeks to months. One resident reported a gas leak unresolved for almost a year and a kitchen faucet leak taking two weeks and two visits.
Do I need a parking sticker?
Yes. Parking stickers are required and must be obtained before parking. At least one resident was not clearly informed at lease signing and received a tow on their first night.
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Last updated 2026-09-08