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Eastpoint Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 128 Google reviews · How we rank ›

4.5(128) 77 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Eastpoint Apartments
Location
Govalle, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
128
Ranking
#231 in Luxury Apartments
Best for
Pet owners seeking modern luxury with strong community events and excellent amenities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Leasing staff like Francesca and Chris deliver warm, attentive service that shapes first impressions. Units are spacious and fairly priced; common areas shine with two pools, a pickleball court, and a well-equipped gym kept clean. Residents report feeling safe and forming genuine friendships within a quiet, friendly community.

However, office responsiveness has slipped: phones often go unanswered, follow-ups require multiple emails, and miscommunications over lease terms can leave tenants stranded. After-hours noise complaints rarely get callbacks, and building access systems remain clunky despite promises to fix them.

Praised for
  • Staff warmth and helpfulness during leasing
  • Spacious, well-maintained units with modern finishes
  • Excellent amenities: pools, pickleball, gym, business center
  • Safe, quiet community with friendly neighbors
Watch-outs
  • Poor after-hours noise complaint response
  • Front office miscommunication and unwillingness to correct errors
  • Phone lines go unanswered; slow email follow-up
  • Building access systems need improvement
responsive-managementwell-maintainedclean-common-areasquiet-communityfriendly-staffpoor-communicationslow-maintenance
Best for: Pet owners seeking modern luxury with strong community events and excellent amenities.
Think twice if: You need responsive after-hours support or priority communication; office phone accessibility and noise-complaint follow-up remain weak spots.

What this place gets right

  • Brand-new, spacious units with modern finishes
  • Multiple resort-style pools and pickleball court
  • Leasing team creates strong first impressions
  • Safe, quiet, well-kept community

Before you tour or apply

  • Leasing agents Francesca and Chris praised by name for warmth and detail
  • Two resort-style pools with unique design
  • Pickleball tournaments hosted on-site
  • 6th-floor skyline views noted
  • Covered parking available
  • Guest access and gate systems still being refined

Resident ratings

Luxury Apartments
Spacious, modern units fairly priced; residents report strong value for the finishes and amenities.
Pet-Friendly Apartments
Pet amenities praised; community described as dog-friendly with dedicated facilities.

How it stacks up

  • Rated 4.5 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 48% of the businesses in this directory.

What keeps coming up

leasing processhelpful staffpoolspickleball courtfloor plansmodern unittourinsightful staffsafe communitybeautiful property

How we scored this

How We Score
Star rating 61
Review volume 92
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
107
4
4
3
1
2
5
1
11

FAQ

What amenities does Eastpoint offer?
Two resort-style pools, pickleball court, fitness center, business center with co-working spaces, and in-unit washer-dryer in all units.
Is Eastpoint pet-friendly?
Yes. Reviewers praise the dog amenities and the complex markets itself as pet-friendly.
What types of units are available?
Studio, one-bedroom, two-bedroom, and live/work units. All are newly built with modern finishes.

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Lirica
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Most residents praise Lirica's modern design, quiet apartments, and staff responsiveness. Leasing agents Lucero, Emily, and Janine earn repeated mentions for answering questions and hosting community events; maintenance staff fix requests same-day, sometimes within hours. Amenities like the rooftop lounge, pool, record room, and dog park are well-kept and actively used. One detailed complaint alleges ongoing power, internet, and water outages; cockroaches and dead bugs in common areas; a non-functional parking gate; and dismissive management responses. That reviewer reports a second leak after an initial repair and describes the community manager as unhelpful. The stark contrast suggests either a specific unit or period affected, or highly polarized experiences within the complex.

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Lenox 7th
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Lenox 7th

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Lenox 7th draws consistent praise for its maintenance crew, who handle requests within 24 hours, and its leasing staff, particularly Alex and Cody, who go beyond standard service. The community feel stands out-pools, game room, and resident events create genuine friendships. Apartments are spacious with good finishes and amenities. The main friction points are fire alarms that trigger monthly (sometimes at 3-4 AM), thin soundproofing between units, recurring parking gate failures, and occasional moisture issues. For new arrivals to Austin seeking a social setting with strong grounds care, it ranks highly among luxury options in Govalle.

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Trailhead East Apartments

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Trailhead East draws praise for its location near the Walnut Creek Trail, responsive maintenance staff (particularly Seth, Claudio, and Jennifer), and genuine community spirit. Yet residents report persistent security failures-bike thefts, car break-ins, unauthorized access, and no action despite repeated complaints-paired with upper management's unresponsiveness. Maintenance issues linger months unresolved (three months without hot water, two elevator breakdowns), and the towing contractor operates predatorily. Noise from traffic and thin walls disrupts daily life. For the luxury rent ($1,500–$2,800/mo), residents expect professional standards that this complex has not delivered consistently. The disconnect between staff effort and management accountability is stark. Front-line teams care; senior leadership does not, leaving residents filing police reports and fighting deposit disputes post-move-out.

Luxury ApartmentsPet-Friendly Apartments

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Last updated 2026-09-22