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Windsor Ridge Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 200 Google reviews · How we rank ›

4.0(200) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingLuxury ApartmentsPet-Friendly Apartments
Windsor Ridge Apartments
Location
Terraces At Scofield Ridge, Austin
Services
Student Housing, Luxury Apartments, Pet-Friendly Apartments
Reviews
200
Ranking
#88 in Student Housing
Best for
Short-term renters and new residents seeking amenities and upfront service from staff.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Windsor Ridge draws strong praise for front-desk friendliness, especially Hannah and Victoria, and maintenance speed (often within 2 hours), but persistent complaints about management responsiveness to serious issues cloud the experience. Long-standing residents report months-long fights over water damage, security breaches (32+ cars broken into), unauthorized gate access, and disputed utility bills, while lease cancellation terms have raised legal concerns. High satisfaction among newer residents and those with routine needs contrasts sharply with frustration from long-term renters facing chronic problems.

Praised for
  • responsive maintenance staff
  • friendly, helpful leasing staff
  • clean common areas and grounds
  • convenient location
  • quality amenities
Watch-outs
  • unresponsive management to maintenance issues
  • security and break-in problems
  • inconsistent lease cancellation practices
  • poor communication on problems
  • overcharged utility billing
responsive-managementunresponsive-maintenancefriendly-staffwell-maintainedclean-common-areassafe-secureslow-maintenance
Best for: Short-term renters and new residents seeking amenities and upfront service from staff.
Think twice if: Long-term residents should know: management has been slow to resolve maintenance issues like water damage, security has had gaps (break-ins, non-resident access), and utility billing disputes have occurred.

What this place gets right

  • Fast maintenance response times
  • Engaging leasing staff (Hannah, Carlos, Victoria praised by name)
  • Resort-style amenities
  • Pet-friendly with dedicated dog parks

Before you tour or apply

  • Hannah praised for competence and 24-hour follow-through across multiple reviews
  • Carlos from maintenance team noted for responsiveness and efficiency
  • Victoria highlighted for patience with first-time renters
  • Maintenance typically responds within 2 hours
  • Lease cancellation agreement generated legal concerns over reinstatement penalties and non-disparagement clauses
  • Security incident: 32+ vehicles broken into in one night
  • Water damage repairs delayed 4-5 months with ongoing communication problems
  • Utility overbilling disputes took considerable time to partially resolve

Resident ratings

Student Housing
Leasing staff praised for patience and attentiveness with first-time renters; responsive maintenance a draw.
Pet-Friendly Apartments
Dog parks available and community is explicitly pet-friendly; one review noted dog owner access to pool/gym areas that should not be permitted.
Luxury Apartments
Resort amenities (pool, Peloton bikes, business center) meet luxury expectations, but security gaps and management responsiveness undercut the positioning.

How it stacks up

  • Rated 4 against a 3.99 average across the 249 student housing businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
138
4
10
3
7
2
8
1
37

FAQ

How quickly does maintenance respond to requests?
Maintenance typically responds within 2 hours to work out a plan, though resolution times vary. One resident reported major water damage from winter storms took 4-5 months to resolve.
What are the starting rental prices?
1-bedroom starts at $1,270, 2-bedroom at $2,013, and 3-bedroom at $2,305 per month.
Is the community pet-friendly?
Yes, Windsor Ridge is pet-friendly with dedicated dog parks. However, one resident noted unauthorized dog access to pool and gym areas.
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Last updated 2026-09-08