Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call

Windsor Ridge Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 201 Google reviews · How we rank ›

4.0(201) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingLuxury ApartmentsPet-Friendly Apartments
Windsor Ridge Apartments
Location
Terraces At Scofield Ridge, Austin
Services
Student Housing, Luxury Apartments, Pet-Friendly Apartments
Reviews
201
Ranking
#88 in Student Housing
Best for
Renters who need fast maintenance response and friendly staff interaction; student tenants in North Austin.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Long-term residents praise the maintenance team for quick, thorough work and staff like Hannah, Carlos, and Chris for their responsiveness and care. However, recent reviews expose serious lapses: a roach infestation discovered at lease start, management's refusal to cover displaced residents' emergency costs, and several multi-month maintenance failures including window leaks and water damage. Security concerns, overbilling disputes, and hostile lease termination agreements suggest operational inconsistency between field staff and executive decision-making.

The leasing office delivers poor initial experiences-rudeness, missing information, appointments given to others. Those who get past this stage and stay benefit from reliable maintenance and clean common areas, but tenants with complex issues describe management as evasive, unsympathetic, and unresponsive to follow-up. One long-term tenant's shift from "absolutely love it" to frustration after six years signals recent deterioration in management quality.

Praised for
  • responsive maintenance staff
  • friendly leasing and front-desk staff
  • clean amenities and grounds
  • convenient location
  • prompt issue resolution
Watch-outs
  • poor leasing office communication and rudeness
  • pest infestation issues
  • unresponsive management to serious problems
  • security and break-in concerns
  • billing disputes and overcharges
  • slow response to maintenance complaints about windows and water damage
responsive-managementfriendly-staffpoor-communicationwell-maintainedsafe-secureunresponsive-maintenance
Best for: Renters who need fast maintenance response and friendly staff interaction; student tenants in North Austin.
Think twice if: Sensitive to pest control issues, billing disputes, or need management empathy during emergencies; also review security history and verify exact unit condition before signing.

What this place gets right

  • Maintenance responds quickly and works thoroughly
  • Named staff members go above and beyond
  • Well-maintained grounds and clean common areas
  • Good location in North Austin

Before you tour or apply

  • Hannah, Carlos, Chris, Taylor, and Victoria named as standout staff members
  • Maintenance responds within 2 hours to work on issues
  • One tenant reported roach infestation discovered after lease start date
  • Multi-month delays (4-5 months) on window leak and water damage repairs
  • Security incidents included 32 vehicle break-ins in one night; exterior gates broken and non-functional
  • Water overbilling disputes took significant effort to resolve; small reimbursements did not cover full overcharges
  • Lease termination agreements reported to contain language restricting tenant rights and review privileges

Resident ratings

Student Housing
Leasing office rudeness and poor communication frustrate student prospects; maintenance and grounds praised by those who move in.
Pet-Friendly Apartments
Dog parks present; some reviews note dogs in restricted areas (pool, gym) not enforced.
Luxury Apartments
Resort pool and fitness center appreciated; premium pricing questioned relative to security lapses and management responsiveness.

How it stacks up

  • Rated 4 against a 3.98 average across the 247 student housing businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Breaking down the ratings

5
138
4
10
3
7
2
8
1
38

FAQ

How quickly does maintenance respond to issues?
Reviewers report maintenance responds within 2 hours and resolves most issues quickly and thoroughly.
What amenities are included?
Resort-style swimming pool, fitness center with Peloton bikes, business center (ThinkTank), dog parks, and common areas.
Are pets allowed?
Yes, the community is pet-friendly and has dog parks; however, pet restrictions in gym and pool areas are sometimes not enforced.
Request a quote

Similar apartment complexes nearby

Sullivan Apartments
63

Sullivan Apartments

3.7(719)✓ Google-verified

Strong staff loyalty keeps some residents renewed, but systemic maintenance failures and a persistent pest problem undermine the luxury pitch. Michelle, Valentina, and Ernesto earn consistent praise for courtesy and effort, yet tenants report months-long roach infestations, AC left unfixed despite being marked complete, gates that work half the time, and corporate unresponsiveness. Long-term residents who escape the pest cycle praise the quiet setting and amenities; newer residents or those hit by bugs face frustration navigating the repair process.

Luxury ApartmentsPet-Friendly Apartments
View profile
Magnolia Scofield Ridge
66

Magnolia Scofield Ridge

4.2(53)✓ Google-verified

Many residents love the location, modern interiors, and core staff responsiveness, reporting quick maintenance and a welcoming atmosphere. However, long-term residents document persistent construction flaws-especially highway noise bleeding through closed windows-alongside repeated equipment breakdowns (elevators out for weeks, pools frequently closed), slow repairs, and staff defensiveness when complaints escalate. The property manager and leasing team are praised for friendliness, yet multiple reviews highlight a pattern where residents are put on hold loops when escalating concerns, billing errors went unresolved, and Airbnb units have eroded security and cleanliness standards. A regional manager intervened in at least one case to make things right.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
View profile
The Olivine
59

The Olivine

3.2(217)✓ Google-verified

Word-of-mouth often centers on the leasing team, especially Beatrice and Nikki, who walk tenants through paperwork and move-in without stress. Mario and the maintenance crew earn repeated praise for same-day fixes and genuine helpfulness. However, serious complaints describe move-in apartments infested with roaches, missing fixtures, and incomplete inspections. Tenants report pest issues management failed to resolve, unaddressed safety hazards including collapsed ceilings and inadequate lighting despite repeated requests, and contested damage charges ranging over $1,800 after checkout. The property manager rarely appears in tenant accounts. Quality varies sharply between leasing experience and ongoing living conditions. Whether the office excellence transfers to daily management remains contested. Recent movers celebrate the team; former residents describe months of neglected problems. Pet-friendly amenities appeal to residents with dogs, though pest complaints raise concerns about facility conditions. High staff turnover and inconsistent follow-through on repairs and safety issues cloud the picture. Five-star reviews cluster in the leasing phase; one-star reviews reflect long-term residency.

Luxury ApartmentsPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-22