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Gramercy at Northline

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 75 Google reviews · How we rank ›

4.0(75) 64 composite score See reviews on Google ✓ Google-verified
Senior Living ApartmentsLuxury ApartmentsPet-Friendly ApartmentsStudent HousingTownhome & Garden-Style Communities
Gramercy at Northline
Location
Leander
Services
Senior Living Apartments, Luxury Apartments, Pet-Friendly Apartments
Reviews
75
Best for
Prospective renters who prioritize leasing experience and first impressions over long-term maintenance reliability.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Gramercy delivers polished units and stellar leasing interactions that win over first-time visitors, especially through staff like Zavia and Kelsie who genuinely invest in finding the right fit. Once residents move in, the relationship often sours: serious maintenance gaps (active snakes and scorpions), poor soundproofing, confusing parking systems that trap new tenants, and a management that dismisses safety concerns and locks residents out of storage without clear warning.

The property is Greystar-managed and markets itself as upscale, but moves toward a transactional posture during occupancy. Multiple reviewers report unresolved pest and structural issues, unclear fee policies at move-out, and staff who prioritize giving tours over urgent animal control calls. A small cohort of longer-term residents praises the community vibe and quick maintenance responses, suggesting the experience depends heavily on individual luck and persistence.

Praised for
  • responsive, named staff (Zavia, Stephanie, Kelsie)
  • beautiful, spacious, well-maintained units
  • strong leasing and move-in support
  • friendly, professional office team
Watch-outs
  • maintenance delays and gaps (snakes, scorpions, structural hazards)
  • poor move-out communication and unexpected fee deductions
  • thin walls and noise issues
  • confusing parking registration systems leading to towing
  • unresponsive to resident safety reports
responsive-managementpoor-communicationwell-maintainednoisy-neighborspest-problemsunresponsive-maintenancerenovated-unitspoor-soundproofing
Best for: Prospective renters who prioritize leasing experience and first impressions over long-term maintenance reliability.
Think twice if: You have pets or value responsive pest control, expect clear communication around policies, or plan to stay beyond your first lease renewal.

What this place gets right

  • Named leasing staff (Zavia, Kelsie, Stephanie) known for going above and beyond
  • spacious floor plans
  • on-site community events and activities

Before you tour or apply

  • Property Manager: Stephanie; Leasing staff: Zavia McKinneys, Kelsie
  • Parking registered via LOFT system and separate MyCommunityVIP app; towing enforcement reported without warning
  • Recurring pest issues: snakes (including venomous), scorpions inside units and HVAC vents
  • Storage closets locked after 6 months of residence for HVAC protection
  • Move-out fees deducted from security deposit without prior notice or negotiation
  • Thin walls widely noted; poor soundproofing between units

Resident ratings

Student Housing
Leasing staff excel at matching students to floor plans and community events; maintenance responsiveness inconsistent.
Luxury Apartments
Units spacious and beautifully finished; pest and structural maintenance gaps undermine luxury positioning.
Pet-Friendly Apartments
Community attracts pet owners but pest control and safety hazards (snakes) present serious concerns.

How it stacks up

  • Rated 4 against a 4.21 average across the 78 senior living apartments businesses listed here.
  • Has more Google reviews than 30% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 82
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
54
4
2
3
1
2
1
1
17

FAQ

Do you offer covered parking or garages?
No garage options available for apartment residents; only townhome renters have parking included. Parking is registered via LOFT system and MyCommunityVIP app, and unauthorized vehicles may be towed without advance warning.
What staff members will help me during tours and leasing?
Zavia McKinneys and Kelsie lead most tours and leasing consultations. Both are frequently praised for knowledge and patience with prospective residents.

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Last updated 2026-09-08