Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.
Most tenants and visitors praise the townhome layouts, finishes, and Escalon's leasing staff, especially Mike Osso. Multiple reviewers named staff members (Rob, Leita, Austin) for going the extra mile on tours and problem-solving.
Move-out disputes and maintenance delays cloud the picture. One tenant paid over $1,000 in unexpected charges; another waited two and a half months for a partial deposit refund after reporting unaddressed maintenance (broken heater, flooded sink, spider infestations). Tour availability has also frustrated some.
Twin Flamez Candle Co sells handmade candles, soaps, serums, and body products from Leander. Review evidence is limited to a single five-star rating; detailed customer feedback is unavailable.
Five years in, residents stay put and renew. The leasing team (Kyli, Anthony, Jazmin, Amador) earn repeated praise for patience and bilingual support; maintenance handles requests quickly and the complex feels secure enough to run at night. The resort pool, fitness studio, and community events anchor the social draw. Yet early guests hit bugs and grime on move-in, and AC failures went unfixed one summer. A handful report unresponsive office staff or discriminatory tour refusals. Most who land the right unit and stick around report the experience improves. Location near St. David's, ACC, and Capital Metro adds practical appeal.
Gramercy delivers polished units and stellar leasing interactions that win over first-time visitors, especially through staff like Zavia and Kelsie who genuinely invest in finding the right fit. Once residents move in, the relationship often sours: serious maintenance gaps (active snakes and scorpions), poor soundproofing, confusing parking systems that trap new tenants, and a management that dismisses safety concerns and locks residents out of storage without clear warning. The property is Greystar-managed and markets itself as upscale, but moves toward a transactional posture during occupancy. Multiple reviewers report unresolved pest and structural issues, unclear fee policies at move-out, and staff who prioritize giving tours over urgent animal control calls. A small cohort of longer-term residents praises the community vibe and quick maintenance responses, suggesting the experience depends heavily on individual luck and persistence.
Last updated 2026-09-22
