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The Southbrook

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 192 Google reviews · How we rank ›

4.5(192) 80 composite score See reviews on Google ✓ Google-verified
Senior Living ApartmentsLuxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style CommunitiesStudent Housing
The Southbrook
Location
Leander
Services
Senior Living Apartments, Luxury Apartments, Pet-Friendly Apartments
Reviews
192
Best for
Tenants who want a stable, community-oriented complex with strong staff continuity and pet accommodation.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Five years in, residents stay put and renew. The leasing team (Kyli, Anthony, Jazmin, Amador) earn repeated praise for patience and bilingual support; maintenance handles requests quickly and the complex feels secure enough to run at night. The resort pool, fitness studio, and community events anchor the social draw.

Yet early guests hit bugs and grime on move-in, and AC failures went unfixed one summer. A handful report unresponsive office staff or discriminatory tour refusals. Most who land the right unit and stick around report the experience improves. Location near St. David's, ACC, and Capital Metro adds practical appeal.

Praised for
  • knowledgeable, attentive staff
  • fast maintenance response
  • clean property and apartments
  • resort-style pool and amenities
  • safe, welcoming community
Watch-outs
  • unresponsive leasing office
  • maintenance neglect and AC failures
  • dirty move-in conditions
  • fair housing concerns
responsive-managementwell-maintainedclean-common-areasgreat-amenitiesfriendly-staffsafe-secure
Best for: Tenants who want a stable, community-oriented complex with strong staff continuity and pet accommodation.
Think twice if: Check move-in unit condition and AC maintenance records before signing; early reviews flag bugs and poor AC upkeep.

What this place gets right

  • Staff named on reviews and known to residents
  • Pool parties and community events hosted regularly
  • Pets accommodated with off-leash dog park
  • Bilingual support during leasing

Before you tour or apply

  • Named staff praised consistently: Kyli, Anthony, Jazmin, Amador, Karen; multilingual leasing support noted
  • Maintenance requests handled quickly once tenants are settled
  • Resort pool described as spacious; pool parties organized for residents
  • One resident reported five AC failures in summer and mold in unit
  • Move-in inspection critical: one reviewer found bugs and dirty apartment on arrival

Resident ratings

Pet-Friendly Apartments
Off-leash dog park offered and appreciated by residents.
Luxury Apartments
Resort pool, fitness studio, and spacious units praised; some early occupants reported unclean, bug-ridden move-ins.
Townhome & Garden-Style Communities
No townhome-specific details in reviews; category cannot be graded.
Student Housing
Location near Austin Community College noted as convenient; no student-specific feedback provided.

How it stacks up

  • Rated 4.5 against a 4.21 average across the 78 senior living apartments businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How we scored this

How We Score
Star rating 63
Review volume 99
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Breaking down the ratings

5
164
4
4
3
1
2
4
1
19

FAQ

What's the pet policy?
Off-leash dog park available on-site.
Who manages the leasing office?
Staff including Kyli, Anthony, Jazmin, and Amador are named in reviews as handling tours and paperwork; multilingual support available.
How fast is maintenance?
Residents report quick response to maintenance requests once moved in, though one past tenant experienced repeated AC failures over a summer.
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Last updated 2026-09-08