Luxury Apartments in Greater Austin

Page 5 of 7: businesses ranked 401-500 of 665. Ranked by score and relevance, start from the top or open the full map view.

Oasis at Round Rock

#401

60

Oasis at Round Rock

4.2(17)✓ Google-verified

Residents love the modern townhome design and staff attention during move-in, especially Maidy and Faith. The spaces feel spacious and welcoming, with EV charging and yards drawing praise. However, construction shortcuts and delays overshadow the experience. Pool and gym promised by June remain unfinished into September, yet residents pay for these amenities monthly. Units have defective outlets, leaking vents, and loose fixtures. Pest issues (particularly ants) require daily cleanup, likely from foundation gaps. Management communication stays silent on amenities while sending frequent parking reminders. Promised turf yards remain incomplete weeks after partial installation.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Springs at Round Rock

#402

70

Springs at Round Rock

4.1(214)✓ Google-verifiedPublishes prices

Most residents enjoy the community feel, clean grounds, and friendly staff at Springs at Round Rock. Prices are notably lower than nearby comparable units. However, maintenance emergencies, especially HVAC failures, have resulted in delays of 10-21 days, with residents reporting frustration over poor communication and lack of follow-up from management during these periods. The property draws praise for organized leasing processes and professional maintenance teams like Jimmy. The major counterweight is the recent pattern of serious repair delays and pest complaints (mold, roaches) that have gone unaddressed, which has raised questions about management's responsiveness to resident health and safety concerns.

Luxury ApartmentsSenior Living ApartmentsStudent Housing

Settler's Ridge Apartments

#403

62

Settler's Ridge Apartments

3.6(184)✓ Google-verified

Settler's Ridge divides reviewers sharply. Half praise Donna, Brianna, and Cori by name for warm, attentive service, and residents who stay report solid maintenance turnarounds and spacious, well-equipped units with a strong gym and pool. The other half cite months of failed communication around major repairs (burst pipes, broken toilets, water heaters), inadequate staffing in the office (30-minute waits for simple tasks, scheduled tours missed), and safety lapses including undetected mold. Recent long-term residents who moved units say the property improved, but newer guests encounter staffing chaos and inconsistent follow-up. Management's responsiveness appears selective: vendors and established residents report quick answers; others spend weeks unable to reach staff. The gap between praised individual employees and systematic management failures recurs throughout.

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Aven Ridge

#404

62

Aven Ridge

3.8(134)✓ Google-verified

Aven Ridge delivers responsive leasing and quick maintenance repairs, with move-in experiences that go smoothly. However, persistent complaints about security deposit theft, bogus move-out charges, roach infestations, and noise levels undercut the marketing promise. Residents report waiting months for returns, facing fabricated damage bills despite photographic proof of cleanliness, and hearing every footstep from neighbors. Management (now Greystar) faces serious trust issues. Multiple reviewers describe manipulative billing, pressure around renters insurance, and refusals to itemize charges. One four-year resident was falsely charged abandonment fees; another faced $749 in carpet charges for normal wear. The move-in team, especially Alexa and Alyssia, earns praise for care, but that goodwill dissolves at move-out.

Luxury ApartmentsSenior Living ApartmentsPet-Friendly Apartments

Goodnight Commons Apartments

#405

70

Goodnight Commons Apartments

4.2(282)✓ Google-verifiedPublishes prices

Goodnight Commons earns strong praise for its application process, with staff like Kimberly noted repeatedly for patience and friendliness. Recent reviews, however, describe serious maintenance gaps: rodent infestation, unlit parking areas, and an office that ignores complaints. Unit interiors score well, but common areas and management responsiveness remain major pain points.

Luxury Apartments

Lenox Burnet

#406

70

Lenox Burnet

4.2(63)✓ Google-verifiedPublishes prices

Most tenants experience attentive leasing staff and skilled maintenance that handle problems promptly, plus beautiful common areas in a walkable North Loop neighborhood. However, some residents report the pool echoes into units, narrow parking makes maneuvering stressful, and occasional access doors have broken down; management's responsiveness varies by staff member, and a few requests have taken weeks to resolve. The property excels at staffing-named technicians like Jose and leasing consultants like Britton and Taylor go above and beyond for move-ins and urgent issues. Floor plans range from 644 to 886 square feet with starting rents from $1,880 to $2,445 monthly. Amenities include an on-demand fitness center, pools, and gated parking, though the complex lacks a call box for deliveries.

Luxury Apartments

Lakewood Apartments

#407

64

Lakewood Apartments

3.8(268)✓ Google-verifiedPublishes prices

Lakewood draws long-term residents who praise staff friendliness and spacious layouts, but reviews reveal serious gaps in security, maintenance responsiveness, and upkeep. Residents report vehicle break-ins, missing parking cameras, a two-year resident's list of unfixed appliances and loose wiring, and common-area filth including used condoms and defecation in the pool. Amenities like the dog park and pool remain frequently closed or damaged. Some praise recent leasing staff; others point to slow responses on core issues.

Affordable & Section 8 HousingTownhome & Garden-Style CommunitiesLuxury Apartments

Hardrock Canyon Apartments

#408

63

Hardrock Canyon Apartments

3.7(158)✓ Google-verified

The split between five-star and one-star reviews reflects two very different experiences. On the positive side, guests consistently praise the leasing staff (Peyton, Aubrey, Ashley, Izzy) for being genuinely helpful during tours and move-in, and they appreciate the landscaping, business center, pools, and pet park. The location near the Domain and north Austin shopping is a real draw. The downside is serious. Multiple residents report months-long delays to fix dangerous problems: a dryer vent painted shut during building maintenance, creating a fire hazard that went unaddressed for four months; mold in AC systems and kitchen cabinets that a resident's own testing showed to be toxic; and broken stairs that caused injury. Maintenance either didn't show up or looked without actually troubleshooting. One resident was pressured to sign an NDA to break her lease after the mold made her apartment uninhabitable. Requests via the portal often went unanswered.

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Lantana Hills Apartments

#409

69

Lantana Hills Apartments

4.1(156)✓ Google-verified

Lantana Hills delivers polished apartments and friendly leasing tours, with maintenance staff who often go above and beyond on repair requests. However, months-long neglect of broken gates, unresolved pest problems, and a valet trash service prone to spillage have left several residents frustrated. Management's willingness to listen varies: some praise quick fixes, others report ignored complaints and unanswered calls. For those who land a responsive maintenance experience and don't rely on security features, the property feels safe, spacious, and close to Oak Hill shopping and downtown. Residents with dogs appreciate the dog park and yards, while walking trails and fitness amenities add appeal. The tension is between attentive staff moments and structural neglect.

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Lantower Techridge

#410

63

Lantower Techridge

3.9(541)✓ Google-verified

Lantower splits sharply: some residents praise the front-desk team and maintenance speed, but far more report serious problems. Pest control fails despite requests, security lapses lead to car theft and broken windows, and the thin-walled units amplify neighbor noise from parties and motorcycle repairs. Move-out disputes over deposits are common, and the office often ignores emails or enters units unannounced.

Townhome & Garden-Style CommunitiesLuxury ApartmentsStudent Housing

Ella Parkside

#411

57

Ella Parkside

3.3(172)✓ Google-verified

Ella Parkside's leasing team has earned genuine praise for personal attention and knowledge, but residents report a sharp operational decline. Recent five-star reviews highlight Ashley, Amy, and Kim's professionalism and effort on tours. The same property has been plagued by abandoned amenities (pool closed or algae-filled for weeks), overflowing trash rooms, broken locks, slow AC repairs, and deposit withholding disputes. Long-term residents say maintenance standards have slipped noticeably, especially after recent management turnovers. The divide is stark: guests who toured or moved in recently often experienced smooth, thoughtful service. Established residents describe months of unresolved issues, management hiding from office hours, and rent increases paired with declining quality. One reviewer lost a promised apartment after the leasing team failed to follow up despite writing down their contact details. Deposit returns and maintenance accountability appear inconsistent.

Luxury Apartments

Riata

#412

69

Riata

4.1(2274)✓ Google-verified

Riata's appeal hinges on its staff stars and abundant recreation: tour guides like Kyle earn consistent praise for genuine warmth and knowledge, while maintenance workers Edmundo and Jose handle repairs with speed and skill. The property's walking trails, nine pools, and 11,000 sq. ft. gym draw steady admiration. Yet contradictions run deep. Recent residents report persistent roach problems both indoors and outdoors, chronic security failures (package theft, car break-ins, months-long broken gates), and a shift to AI-driven communication that blocks access to humans. Some pay over $300 in monthly add-on fees on top of rent. A few maintenance requests languish unfollowed, while others resolve fast, suggesting inconsistency across the team. The result: people love individual staff members but struggle with the system they work within.

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Ellwood at Lake Travis

#413

60

Ellwood at Lake Travis

3.6(634)✓ Google-verified

A large complex with genuine gaps between promise and reality. Strong amenities and occasional standout staff (Franklin, Steven, Maddy) earn consistent praise from satisfied residents, yet the property suffers from neglected common areas, broken security gates, and a leasing office struggling to keep up. Maintenance response times remain the pivot: quick and thorough once engaged, but entry points for urgent issues are frustratingly slow. Families who can tolerate delays and don't mind noise problems find peace here; those wanting luxury finish or responsive leasing support should look elsewhere. The core tension emerges in competing stories. One resident praised safety and quiet; another reported car break-ins and neighbors making noise at all hours. Move-in inspections consistently mention cleanliness, yet reviewers describe dog feces in parking and trash accumulation. Management responsiveness fluctuates wildly. New residents report multi-week email delays; longer-term residents describe day-of maintenance calls and staff kindness. The office appears stretched thin, and the property's ambition (luxury positioning, three pool-like amenities) has outpaced its operational grip on basics like gate repair and tenant communication.

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Lantower Edgewater Apartments

#414

60

Lantower Edgewater Apartments

3.6(341)✓ Google-verified

Lantower Edgewater's leasing staff-especially Terrio-earn consistent praise for helpfulness and knowledge during the move-in process. Maintenance responds quickly to work orders. However, management struggles with core operational issues: gates remain chronically broken, resident complaints about noise go unaddressed, pest infestations receive minimal response, and move-out billing contradicts what residents were promised. Leadership inconsistency has also led to lease approval reversals after tenants paid deposits and took occupancy.

Affordable & Section 8 HousingTownhome & Garden-Style CommunitiesLuxury Apartments

The Lantern

#415

59

The Lantern

3.3(261)✓ Google-verified

The Lantern is a luxury pet-friendly community going through marked transition. A small group of residents with recent positive moves praise the new management team (Zina, Maili, Jennifer, Xena) for responsiveness, weekly landscaping, and resolve that's improved communication and move-in care. Yet the majority of recent reviews document years of deferred maintenance, active mold and leaks left unfixed for months, pools and gyms offline, and a persistent squatter problem that management acknowledges but claims it cannot control. Wash machines arrive filthy and broken; maintenance requests vanish or return weeks later. The split between five-star and one-star reviews (51% to 41%) reflects whether someone arrived before or after the management change. Dog park and spa amenities exist on paper, but reviewers describe a property that has been allowed to decay. One resident of 12 years notes the new team is "taking on a huge task" to fix the place, suggesting prior neglect was structural. If you live here now, your experience hinges on whether maintenance calls reach the new management or disappear into the old system that residents say ignored them.

Pet-Friendly ApartmentsLuxury Apartments

The Ranch Apartments on Parmer Lane

#416

59

The Ranch Apartments on Parmer Lane

3.4(169)✓ Google-verified

Maintenance stands out as the strongest point: residents report quick emergency fixes and reliable service requests handled within hours. Families appreciate the gym, pool, beach volleyball, playground, school proximity, and quiet upper floors, though leasing office communication remains a weak spot. Major red flags emerge in security (six cars stolen, nine break-ins reported), pest issues, and pool sanitation in some reviews, though others report zero bug problems and safe parking.

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Legends Lakeline Apartments

#417

59

Legends Lakeline Apartments

3.5(144)✓ Google-verified

New management has turned things around for many residents, with faster maintenance response and a cleaner property, though a vocal segment reports ongoing noise, trash, and security lapses. The leasing team (Jaiden, Chrissa, Charlotte) earns consistent praise for patience and attentiveness. Recent five-star reviews credit visible improvements in the pool and common areas, but earlier complaints about rude staff, broken gate access, and months-long AC outages reveal a rocky transition period that left some tenants frustrated.

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Bridge at Monarch Bluffs Apartments

#418

69

Bridge at Monarch Bluffs Apartments

4.1(302)✓ Google-verifiedPublishes prices

Renee, Alyssa, and Stephanie draw consistent praise for patient, professional leasing tours and quick responses. However, after move-in, the property struggles sharply with maintenance responsiveness and communication. Residents report ignored work orders, ongoing repairs (AC leaks, short hot water, plumbing backups), multiple management turnover, and lost documents. One long-term resident described paying luxury prices without luxury service and questioned the legitimacy of five-star reviews.

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The Oaks at Ben White Apartments

#419

65

The Oaks at Ben White Apartments

4.1(67)✓ Google-verifiedPublishes prices

Staff like Trent and property manager Leticia earn strong praise for attentiveness and problem-solving, especially with income-restricted applications. However, persistent cleanliness issues (trash in stairwells and parking areas), a long-closed pool, and package theft undermine the luxury positioning. Spacious modern layouts and location near downtown appeal, but resident behavior and maintenance delays frustrate current tenants.

Luxury ApartmentsAffordable & Section 8 Housing

The Arbors of Wells Branch

#420

62

The Arbors of Wells Branch

3.7(230)✓ Google-verifiedPublishes prices

Residents who land the right leasing agent praise the landscape, quick emergency fixes, and genuine welcome. But problems pile up fast: roaches and wasps return after spraying, water shuts off without notice, dishwashers take months to repair, and the office staff can turn cold when you push back. The forced Bilt payment system and rent hikes add frustration. Long-term residents split sharply between "I love it here" and "I'm moving out in droves." Staff named Julissa, David, Delia, and Anthony earn consistent praise for going above and beyond during tours and emergencies. The grounds feel peaceful. Yet maintenance backlogs, pest control failures, and management's dismissive tone toward tenant complaints create a gap between the welcome you get and the experience afterward.

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Urban East

#421

69

Urban East

4.1(159)✓ Google-verified

Residents who stay praise the maintenance team and clean pools, particularly a technician named Robert who handles requests quickly. The leasing office and building management fall short: prospective tenants report weeks-long waits for responses and unclear explanations, the package room access fails repeatedly, and noise enforcement is lax during off-hours. The affordable housing application involves a third-party vendor that requests redundant documents and causes unnecessary delays. These operational gaps frustrate new and applicant-stage renters, though long-term residents often overlook them because of strong day-to-day maintenance response and amenities upkeep.

Luxury Apartments

Barton Hills Apartments

#422

69

Barton Hills Apartments

4.3(81)✓ Google-verifiedPublishes prices

Barton Hills draws praise for its prime location, welcoming staff (especially Marlowe, Christopher, and Chelsea), and well-kept grounds. Many residents praise responsive maintenance and a strong sense of community. However, serious maintenance failures, pest problems, and alleged management misconduct in at least one case are documented in recent reviews, with complaints about AC failures, privacy breaches, and management's refusal to waive lease terms for health hazards.

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Westdale Pointe

#423

69

Westdale Pointe

3.8(312)✓ Google-verified

Staff members Yadira and Grace earned consistent praise for guiding residents through leasing with care and efficiency. The community feels quiet and walkable, with amenities like pools and dog parks, at prices many found reasonable for the location near UT and The Domain. Maintenance response times lag, some residents discovered undisclosed fees at move-in, and roach problems have persisted despite tenant complaints and extra cleanout charges. Pool noise on weekends and one parking enforcement dispute also stand out as recurring friction points. For most, the location and team support outweigh the operational rough edges. A few residents who encountered pest issues or fee surprises regretted signing, and one visitor found the leasing consultant unhelpful. The balance tilts toward satisfaction, but transparency about fees and pest history would reduce turnover.

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The Summit at the Reserve

#424

59

The Summit at the Reserve

3.7(42)✓ Google-verified

The Summit draws strong interest from renters who praise the spacious townhomes and welcoming leasing team, especially staff members Eleanor, Ciara, and Carrie. However, significant friction surfaces after move-out: residents report shock at carpet and damage charges they dispute, unauthorized pet fees, and changed lease terms. Separately, quiet-seeking residents clash with noise enforcement and pet policies, while changes to pool and gym hours have angered long-term renters who felt misled about amenity access. The business excels at first impression but struggles with policy consistency and move-out transparency. Staff handle maintenance emergencies well, yet management seems unwilling to reduce rent when amenities are withdrawn. Multiple residents recommend thorough documentation at move-in and move-out to protect against what they describe as aggressive billing practices.

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Muir Lake Apartments

#425

62

Muir Lake Apartments

3.7(220)✓ Google-verifiedPublishes prices

The property draws raves for its lake setting and tour staff like Sadie, Whitney, and Michaela, who make strong first impressions. However, many long-term residents report chronic maintenance backlogs, unclean units at move-in, and management that becomes unresponsive once residents sign. AC outages lasting weeks, missed repair deadlines, and ignored emergency calls are common complaints. Some residents also flag billing surprises, security camera failures, and unsanitary spa conditions. Named maintenance staff like Juan and Luis have earned praise for reliability, yet repair timelines still stretch to months for routine work. The lake views and amenities shine in marketing but in practice, guests encounter roaches, mold, leaks, and facilities frequently out of service. Newer residents have had better experiences than those staying multiple years, suggesting quality drops over tenure.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

Alister Oak Hill

#426

68

Alister Oak Hill

4.0(277)✓ Google-verifiedPublishes prices

Residents who stay report excellent service from named staff like Emmanuel (maintenance), Samantha, and Mia (leasing), who handle requests quickly and make the community feel welcoming. The move-out process tells a different story: multiple residents describe excessive charges for normal wear and tear, unresponsive management during disputes, water damage and mold that persisted uncorrected, and documentation gaps when fighting charges. Staff turnover appears to have weakened operations recently; communication lapses occur especially around lease applications, deposit holds, and move-out disputes. On the ground, the property looks clean and well-managed day-to-day. The tension here is between a genuinely caring operational team and a corporate move-out process that residents feel exploits ambiguities in their policies.

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Timbercreek Apartments

#427

68

Timbercreek Apartments

4.0(243)✓ Google-verified

Timbercreek delivers on location and community for many residents, with staff like Mindy, Hector, and Felipe earning specific praise for going above and beyond during move-in and repairs. The complex sits in a tree-lined creek setting near downtown views and offers fitness facilities, dog areas, and responsive maintenance when it works. However, a vocal minority faces serious concerns: mold has lingered unresolved for months, pest control requests sit ignored or incomplete, and management sometimes dismisses residents seeking help or rental assistance. The building's age and foundation problems seem to breed recurring pest issues that overwhelm the property's otherwise appealing bones. Recent management changes have sharpened tensions. Several long-term residents describe the new team as unresponsive and clueless, pointing to poor communication around major work (tree removal without notice) and dismissive attitudes when residents raise safety issues. For those who land in a clean unit with responsive staff, Timbercreek feels like home; for others fighting mold or vermin, it has become a financial and emotional strain.

Luxury Apartments

Lyv Austin

#428

68

Lyv Austin

5.0(6)✓ Google-verifiedPublishes prices

Staff members Leslie, Penny, Denisse, and Gloria consistently earn praise for their attentiveness during leasing and residency. Tenants highlight clean grounds, spacious layouts, and a community that feels welcoming from the first tour through multi-year residence.

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Landmark Conservancy Apartments

#429

67

Landmark Conservancy Apartments

3.9(222)✓ Google-verified

Long-term residents and newer arrivals praise the quiet atmosphere, green spaces, and a maintenance crew that responds quickly and treats requests seriously. Recent management changes have brought visible upgrades: units are being remodeled, appliances replaced promptly, and staff like Don and Javier earn consistent recognition for going beyond normal help. However, the transition has fractured communication about core safety and maintenance issues. Vehicle break-ins, persistent dog waste problems, and chemical burn incidents at the pool went unaddressed or unannounced. One-star reviews cite a $20 monthly amenity fee charged while clubhouse and gym sat closed for months, and a four-month radio silence on security deposit deductions. The split between 67% five-star and 27% one/two-star ratings reflects a property in transition: newer residents see exciting improvements; those who lived through multiple ownership changes and service gaps see negligence.

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Aura Thirty2

#430

67

Aura Thirty2

3.7(205)✓ Google-verified

Most residents praise the friendly, attentive staff and the immaculate, modern appearance of the property. Maintenance typically resolves work orders within 24 hours, and amenities like the pool, gym, and event programming create a genuine community feel. The location near UT Austin and downtown is a consistent draw. A vocal minority reports serious problems: late-night noise from parties, slow email responses from the leasing office (10+ days), theft of packages, and complaints about soundproofing. A few residents claim maintenance quality has declined over time and describe management as unprofessional after lease signing. These issues appear concentrated, but they contradict the stronger positive trend.

Luxury Apartments

95Twenty

#431

60

95Twenty

3.5(178)✓ Google-verified

Residents report a sharp divide at 95Twenty. The maintenance team, named staff like Randy and Joey, handles repairs fast and courteously. Several long-term residents praise the quiet setting and proximity to tech jobs. However, management communication is consistently cited as dismissive, with broken verbal commitments, high move-out charges, and ignored referral credits. Common complaints include overpriced rent, roaches and ants, neglected amenities (pool turning green, gym equipment broken for months), and enforcement gaps (dog waste not managed despite pet fees). Newer or shorter-stay residents with less management contact tend to rate higher. Better maintenance and leasing staff alone do not offset management's reputation for frustration, unresponsiveness, and what some call "scamming" of inexperienced renters. The pet-friendly bark park and modern kitchens are present, but reviewers question whether the overall condition and service justify the mid-to-premium pricing.

Pet-Friendly ApartmentsLuxury Apartments

Calder Apartments

#432

62

Calder Apartments

3.6(337)✓ Google-verified

Strong pockets of praise for maintenance crews (Juan, the new bathroom technician) and some leasing staff stand out, but office interactions are the recurring pain point. Residents report being treated dismissively by certain staff members, specifically naming Michelle on the phone line; maintenance requests get canceled without explanation or reschedule notice; and promised referral bonuses go unpaid. Move-in delays and unit condition not matching expectations add friction. The 60-31 rating split (60% five-star, 31% one/two-star) reflects two distinct experiences: tenants who connect with good staff or get swift maintenance repairs praise the community and its covered parking, while those dealing with office issues or unmet lease promises feel actively disrespected. The complex itself appeals to working professionals seeking shorter commutes (one Round Rock ISD employee gave a strong endorsement) and households with pets (dog park listed). But landlord-tenant trust hinges on follow-through and respectful communication, areas where recent reviews show consistent gaps.

Luxury ApartmentsStudent HousingPet-Friendly Apartments

The Ivy Apartments

#433

68

The Ivy Apartments

3.9(207)✓ Google-verified

The Ivy delivers the peaceful setting and welcoming community feel that long-term residents love, with consistent praise for clean grounds, attentive staff, and quick fixes. However, newer residents report serious problems: ceiling collapses, mold from AC leaks, faulty door handles, and gates that fail to secure properly. Office responsiveness depends on which staff member you reach. Strengths shine in location, affordability, and the dog park and sundeck amenities. Staff like Jennifer and the manager earn repeated praise for kindness. The gated setup appeals to families seeking safety. But structural issues and slow follow-through on major repairs undermine the experience for some, and the 60% five-star, 24% one-two-star split suggests two very different Ivy experiences.

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Abacus Southpark

#434

68

Abacus Southpark

4.5(15)✓ Google-verifiedPublishes prices

Most residents love the new finishes, quiet greenbelt setting, and leasing team responsiveness, especially Amanda and Brooke. A small minority found units cramped, parking tight, and a single staff member unprofessional during touring, though maintenance requests are handled quickly once you move in.

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Cricket Hollow Apartments

#435

68

Cricket Hollow Apartments

4.0(273)✓ Google-verified

Cricket Hollow delivers solid value and responsive management when things go right, with named staff like Jessica and Aries earning praise for quick action and attentiveness. The property itself is clean and well-kept, but complaints about weekend noise, pest control failures, maintenance communication barriers, and utility problems cut through the positive reviews and suggest service inconsistency is a real issue.

Student HousingLuxury Apartments

Atlas Eastside

#436

68

Atlas Eastside

4.1(117)✓ Google-verified

Atlas Eastside attracts residents who value the modern finishes, active community vibe, and staff responsiveness. Larissa and Taelyn are frequently named for going out of their way. The pool, fitness center, and on-site market work well for people who like resident events and walkability to East Austin. The tradeoff is real: sound travels between units, parking is tight and gets misused despite reserved spots, and security has gaps (bike theft from a "secure" room, cars broken into, gate access issues). Some residents consider these growing pains worth the location and price; others see them as dealbreakers in a newer complex claiming luxury positioning.

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Starburst Apartments

#437

66

Starburst Apartments

3.9(647)✓ Google-verified

Starburst's leasing team, especially Yolizz, Gabriella, and Ana, earn consistent praise for warm, attentive service that eases the application and move-in process. Maintenance responds quickly once engaged. However, persistent noise complaints from neighboring residents and cars, alongside parking shortages during busy hours, undercut the experience for some renters. The community is improving under new management, with work order turnaround and staff responsiveness notably better than in earlier months. Unit layouts do not always match website descriptions (advertised 1-bedrooms may be studios without interior doors). Those prioritizing staff attention and quick resolution should tour; noise-sensitive renters should ask about building-specific conditions first.

Student HousingLuxury ApartmentsTownhome & Garden-Style Communities

The Preserve Quail Creek

#438

60 low data

The Preserve Quail Creek

4.3(42)✓ Google-verifiedPublishes prices

Patricia and the management team earn consistent praise for kindness and responsiveness, answering tenant questions promptly. Units are compact, but residents say they're comfortable and appreciate the hands-on service.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Sunchase Apartments

#439

53 low data

Sunchase Apartments

3.6(40)✓ Google-verifiedPublishes prices

Sunchase divides renters sharply: half love the affordable pricing, quick maintenance response, and friendly staff (Christa, Miranda, Berenice named), while the other half faced rude leasing staff, lengthy maintenance delays, filthy laundry facilities, deposit clawbacks, and phone lines that hang up mid-call. The property shows age but some units have been renovated.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Easton Hills

#440

67

Easton Hills

4.3(59)✓ Google-verifiedPublishes prices

Easton Hills delivers calm, spacious living at a competitive price in south Austin, with weekday maintenance responsive enough to fix issues same-day. New management and staff like Ashley and Hector earn consistent praise for going above and beyond. However, weekend emergencies and serious complaints about mold response (24-day wait), move-out deposit delays, and night-time disruptions suggest management struggles under pressure and doesn't always prioritize resident safety.

Luxury Apartments

Shoal Creek North

#441

67

Shoal Creek North

4.5(20)✓ Google-verified

Most residents praise the peaceful community feel, attentive staff like Keshani and Rafael, and convenient location near restaurants and shopping. A small but serious minority report unaddressed maintenance issues, poor air quality, and safety concerns that management seemed slow to take on.

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Bluffs Landing Senior Village

#442

67

Bluffs Landing Senior Village

4.1(37)✓ Google-verified

Long-term residents consistently praise the management team by name, particularly Maricela, and highlight responsive maintenance workers like Manny and Gabriel. Apartments feel spacious and activities keep residents engaged. Ongoing concerns include noise enforcement after hours, selective parking enforcement for disabled spots, rat issues, and ventilation problems in some units that persist despite maintenance visits.

Senior Living ApartmentsLuxury ApartmentsAffordable & Section 8 Housing

Lantower Round Rock

#443

62

Lantower Round Rock

3.6(397)✓ Google-verified

Lantower Round Rock divides sharply: some residents praise the leasing staff's attentiveness and maintenance team's speed, while others report months-long struggles to reach management, unexplained fees, and billing disputes resolved only through repeated in-person visits. Units are spacious with good patios in a well-located area, but pest issues and surprise construction noise are ongoing friction points.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

The Artesian at Bee Cave

#444

66

The Artesian at Bee Cave

4.2(78)✓ Google-verifiedPublishes prices

The Artesian draws strong praise for its modern interiors, expansive units, and lakeside views, with many new residents crediting staff like Trevor and Jazmine for seamless move-ins. Long-term residents tell a different story: gates fail regularly, the Dwelo smart-lock app drops offline, and three separate garage break-ins went unresolved after management delays. Common complaints include smoke and weed seeping through shared ventilation, maintenance ignoring work orders for weeks, and the $15 monthly "damage waiver" misrepresented at lease signing as renters insurance when it protects only the property owner. Security lapses and gate failures dominate recent one-star reviews. Multiple residents documented garages left unsecured due to improper lock installation or sustained gate malfunctions lasting over a month. Well water smelling of sulfur forced one resident to buy out their lease, and another documented children developing rashes near the pool during reported mold growth. Staff turnover appears to have changed the culture; former residents cite a drop in management respect and responsiveness once key personnel changed.

Luxury ApartmentsTownhome & Garden-Style Communities

Residences at the Domain

#445

59

Residences at the Domain

3.1(222)✓ Google-verifiedPublishes prices

Long-term residents and recent arrivals report sharply different experiences. Some who have stayed multiple years praise staff responsiveness and the location; however, the majority of reviewers describe aging buildings, broken elevators, and maintenance that does not stick. The property's biggest friction point is parking: residents report vehicles towed from spots with missing or unclear signage, with management refusing accountability. A second major pain is hidden fees. Residents discover $70/month mandatory WiFi charges, separate electric bills for chiller systems, credit card payment processing fees, and newly announced parking charges. Staff member Karissa receives consistent praise for helpfulness, but others are described as dismissive or rude. The gap between the "luxury" positioning and actual conditions frustrates tenants most.

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The Johnny

#446

56

The Johnny

3.5(55)✓ Google-verified

The Johnny draws strong marks for maintenance response on unit repairs and leasing staff warmth, but residents clash with inconsistent management and chronic infrastructure failures. The building's elevator breaks monthly, walls are thin, and common-area upkeep lags despite three management changes in two years; one resident praised individual staff member Rebecca as the only reason she stays.

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Henderson on Reinli

#447

67

Henderson on Reinli

4.3(19)✓ Google-verifiedPublishes prices

Most residents praise the new units, clean spaces, and genuinely engaged staff who make a point of introducing themselves and solving problems. Weaknesses are real: elevators have failed for weeks at a time, WiFi drops regularly, and maintenance sometimes enters without warning. These issues are serious enough to deter anyone working remotely or with mobility concerns, but don't overshadow the general experience for others.

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Tisdale at Lakeline Station

#448

57

Tisdale at Lakeline Station

3.5(88)✓ Google-verifiedPublishes prices

Recent tours are consistently smooth, with staff like Courtney, Kitzie, and Jaiden praised for patience and knowledge. Residents and visitors rave about modern finishes and amenities like the gym, pools, and rooftop lounge. However, current residents report serious post-move-in problems: management stops responding, security doors stay broken, fire alarms trigger multiple times monthly, and policies disclosed during leasing (free EV charging, door access) are enforced differently after signing. One 12-hour shift nurse paid application fees, received no communication despite repeated contact, had her approved lease cancelled by the office, and the fees were retained. Some residents feel new management and ownership have deprioritised their concerns in favour of tour experience and ratings.

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AMLI 300

#449

67

AMLI 300

3.9(76)✓ Google-verifiedPublishes prices

Most residents praise the leasing team (Heather, Chase, Miriam, Chris, Daulton) for turning the application process into a pleasant experience, and maintenance responds fast when issues arise. The Old West Austin location works well for those who want walkable access to downtown amenities, the trail, and nearby shops. One resident flagged that train noise is worse than advertised and not ideal for light sleepers. A handful of reviewers also note the building feels older and pricey for what it offers, though others see it as competitive for downtown. Staff consistency varies: while most interactions are warm and professional, one long-term resident described a leasing employee as visibly stressed and rude across multiple encounters. Maintenance staff like Antonio earn specific praise for thoroughness. Common positives include the resort pool, free garage parking, and the cozy atmosphere despite the property's age.

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Madison at Dell Ranch

#450

57

Madison at Dell Ranch

3.3(115)✓ Google-verified

Madison at Dell Ranch draws praise for its staff responsiveness and convenient Round Rock location, with long-term residents and satisfied tenants consistently naming Thomas, Liz, Jamie, and the maintenance team for going the extra mile. Yet pest infestations (roaches and rats) are a recurring crisis that management has failed to resolve across multiple units, with residents reporting that early lease termination fees were imposed despite ongoing pest problems and move-out charges that feel excessive. The complex shows two distinct faces: those who experience professional leasing, responsive maintenance, and a pleasant community; and those hit by pest nightmares, unhelpful management responses, cleanliness issues at move-in, and concerns about safety and fairness. The best outcome happens when the leasing staff and current management team stay engaged. The worst stems from pest control failures and the office's dismissiveness when problems escalate. New tenants report smooth processes and beautiful common areas, but residents staying longer report systemic pest issues that management treats as a tenant responsibility rather than a property-wide hazard.

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Bridge at Saffron

#451

60

Bridge at Saffron

4.1(18)✓ Google-verified

Move-in and touring runs smooth when staffers like Caleb or Emerie handle your visit, and the brand-new units with modern finishes and resort pool draw consistent praise. But deposit returns lag or vanish, front-desk courtesy varies sharply, and promised referral credits can be denied on technicalities. Pet owners note the community does cater well to their needs.

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Merritt Legacy Apartment

#452

61

Merritt Legacy Apartment

3.8(62)✓ Google-verified

Long-term residents praise the friendly staff and quick maintenance response, though several note safety concerns with pest problems managed inconsistently. More recent complaints describe emergency systems that malfunction repeatedly, maintenance ignoring explicit repair requests, poor communication from the office, and structural issues including water damage and possible mold that management disputes.

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Short Hills South

#453

67

Short Hills South

4.1(31)✓ Google-verifiedPublishes prices

Most tenants praise Short Hills South for responsive, caring management (notably Danielle and Taylor) and quick maintenance. Apartments feature quality finishes, patios, and storage; the setting feels calm and peaceful for many. A minority report concerns about the surrounding neighborhood's safety and early-stage noise issues between units, though some cite price and location as compelling reasons to stay.

Luxury Apartments

Residences at Rubi

#454

67

Residences at Rubi

4.7(26)✓ Google-verified

Brand-new luxury apartments in Montopolis with strong finishes and a convenient downtown-adjacent location draw praise from touring guests and early residents. However, a management change to Greystar has created tension: while leasing staff remain friendly, current residents report a colder, more transactional atmosphere, thin walls, limited pet infrastructure, and parking frustrations that undercut the initial promise.

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Parkview Terraces

#455

65

Parkview Terraces

3.9(139)✓ Google-verified

Five-star reviews highlight the leasing team, particularly Rosa, Lizbeth, and Hillary, for warmth and smooth move-in processes. Reviewers praise spacious units, walkable location, and recent improvements to gates and landscaping under new management. Persistent complaints center on maintenance neglect dating back years: AC failures, mold, pest infestations ignored for months, work orders closed without completion, and unannounced entry. Tenants report thin walls, dirty hallways, and an unresponsive office that rarely returns calls. Recent 5-star reviews suggest improvement, but older complaints of slow repairs, deposit holds, and poor follow-up remain unresolved in other accounts.

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Volume Apartments

#456

67

Volume Apartments

3.9(168)✓ Google-verified

Residents consistently praise the staff, especially Property Manager Mykala and Assistant Manager Andres, for their attentiveness and willingness to solve problems quickly. The location, affordable rent, and pet amenities draw strong approval, along with functional units, reliable maintenance response, and a sense of security. However, a significant minority report serious pest issues, disruptive neighbors with slow management response, unexpected parking policy reversals, and disputed move-out charges. The split between five-star and one-two-star reviews suggests the experience depends heavily on which unit you occupy. Maintenance and laundry systems work well, and the community events and quiet atmosphere appeal to long-term residents. The real friction points are pest control consistency, conflict resolution between neighbors, and billing clarity after checkout. Prospective tenants should ask directly about current bug concerns and get lease terms in writing, especially around vehicle registration limits.

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Trailside Oaks

#457

56

Trailside Oaks

3.4(102)✓ Google-verified

Trailside Oaks offers nature access and capable staff, but structural cleanliness and maintenance failures undermine the luxury positioning. Residents praise Diana, Michelle, and Raj for responsiveness, yet repeated complaints about trash in hallways, stairwells, and common areas, plus pest problems and slow HVAC repairs, suggest systemic neglect at the ownership level. The community has polarized: long-term residents who value the trails and calm report satisfaction, while newer tenants and short-term users document health and safety concerns that echo across multiple recent reviews.

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Regency at Dell Ranch

#458

57

Regency at Dell Ranch

3.4(114)✓ Google-verified

Five-star reviews consistently highlight the professionalism of Vicki and Zandra in the office, plus maintenance crews who fix issues quickly and treat residents with respect. The attached garage units, designer finishes, and pet-friendly policy draw repeat praise. However, serious allegations of insurance fraud and double-billing, unresolved pest problems in units, and monthly rent hikes undermine trust for some. Front desk rudeness toward prospective tenants and maintenance unresponsiveness on specific complaints appear in separate reports, suggesting inconsistent management practices across staff or time.

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Muse at SoCo

#459

67

Muse at SoCo

4.0(298)✓ Google-verifiedPublishes prices

The property offers strong walkability along South Congress and draws praise for some leasing staff, but residents report systemic problems that outweigh location appeal. Elevator breakdowns occur every other week in upper floors, maintenance requests sit unaddressed for months, and units arrive uncleaned with safety hazards like broken electrical outlets and inoperable appliances. Guest parking costs ($25 for two hours, $57 for a day) and resident parking fees ($75-80 monthly) are steep and strictly enforced. Management disputes and security deposit non-return have escalated to collections without proper notice, and mold, water damage, and package theft have been documented. While individual leasing team members like Jamie and Nicholas earn consistent praise, front-office responses to escalating issues follow a robotic pattern of deflection. The $350 one-pet fee and $20 monthly pet rent reflect premium positioning, yet numerous reviews describe the property as unfinished and poorly maintained despite its luxury branding. Residents cite inconsistent security presence and unhoused individuals in stairwells as safety concerns. A pattern of rapid move-outs and turnover suggests the issues are not isolated complaints but structural problems with management accountability and property upkeep. The wide gap between five-star reviews (many from first-time reviewers) and detailed, substantiated one-star accounts raises questions about review authenticity.

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Polo Club

#460

56

Polo Club

3.2(215)✓ Google-verified

Polo Club's 3.2-star rating masks a stark divide: 37% five-star and 37% one-to-two-star reviews. Long-term residents describe a building plagued by recurring water loss, failed A/C repair, and pest issues, with staff turnover so frequent that some reviewers name six different management companies in nine years. Recent management has improved responsiveness, but the underlying infrastructure-80s-era plumbing and aging units-continues to fail residents paying up to $1,300 monthly for one-bedroom apartments. The property offers basic amenities (pool, fitness center, covered patios, free parking) and sits in a convenient north Austin location, but complaints consistently center on maintenance delays ranging from weeks to months, mold and pest control requiring repeated requests, and no compensation offered for uninhabitable conditions. One tenant reported non-return of deposits; another described a manager's family member placed in her apartment without consent. Safety complaints and thin-walled units amplify dissatisfaction.

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Logan's Mill

#461

66

Logan's Mill

3.8(250)✓ Google-verified

Most residents praise the staff, especially Veronica and Katie, for handling the leasing process smoothly and responding quickly to maintenance requests. The grounds stay clean and the pool draws positive mention, creating a generally peaceful living environment. A critical 3-star review from a long-term resident raises serious safety issues: a car theft in June 2024, attempted break-ins, and proximity to a homeless encampment now affecting daily life. This concern stands apart from the overwhelmingly positive experience reported in other reviews.

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Argosy at Crestview

#462

66

Argosy at Crestview

4.0(105)✓ Google-verified

Most long-term residents praise quick maintenance response, attentive staff like Alix and Shelby, and a welcoming vibe that feels homey. The property offers good value for the location and amenities, with quiet neighbors and well-maintained common areas. However, recent complaints center on office staff rudeness (one named individual named repeatedly), recurring pest problems in units, and porch theft. Rent increases and outdated appliance replacements are also cited. This split reflects both strong operational pockets and frustrating gaps in management accountability. Pack theft from porches stands out as a persistent security gap. Staff quality varies notably. Some long-time residents report the complex has shifted character recently. Maintenance itself is consistently praised as competent and fast.

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Auro Crossing

#463

60

Auro Crossing

3.6(255)✓ Google-verified

Auro Crossing draws strong praise for individual managers Ty and Ms. Crawford, with residents highlighting their care and dedication to events and problem-solving. However, experiences fracture sharply: many residents praise clean grounds and responsive work orders, while others report months-long repair failures (washer, AC, electricity), a broken rent payment system that generated hundreds in late fees, office hours not being honored, and pervasive noise from neighbors playing music late into the week.

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The Addison Apartments

#464

55

The Addison Apartments

3.5(216)✓ Google-verified

The complex suffers from serious infrastructure failures. Residents report water outages lasting months, consistently lukewarm showers, inoperable elevators for weeks, and no working security cameras despite package and vehicle theft. While small maintenance requests are handled quickly and staff remain polite, management ignores major problems and aggressively pursues move-out charges including depreciated paint and appliance "resurfacing," often threatening collection action to force payment. A small minority praise the location and certain staff, but the overwhelming picture is of a property that collects full rent while delivering unreliable utilities, tolerates open gates, and weaponizes billing disputes against departing tenants.

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Village Oaks

#465

59

Village Oaks

3.2(195)✓ Google-verifiedPublishes prices

Staff praise centers on leasing agent Samone and the maintenance team, who are consistently described as responsive and professional; most residents report smooth move-ins and a quiet setting. Behind the scenes, aging systems undermine satisfaction: hot water fails, AC struggles to cool, water pressure is low, shared boilers cause mineral buildup, and keypads occasionally lock residents out of units. Landscaping and package theft were resolved, but core infrastructure issues persist. The property attracts residents who prioritize convenient location and staff warmth over modern amenities. Eviction disputes cloud the picture, with two detailed complaints citing miscommunication, management-staff misalignment, and frustration over lease document clarity for roommates.

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10X Living at Grandview

#466

65

10X Living at Grandview

3.8(375)✓ Google-verifiedPublishes prices

The community's physical setting and initial move-in impressions drive loyal reviews, but residents consistently report weeks-long maintenance backlogs, unrepaired air conditioning units, and staff unresponsiveness that undermine the luxury positioning. Pool and views attract genuine enthusiasm, though common areas deteriorate between cleanings and package theft plus broken security cameras frustrate those who expected premium protections. When individual staff members engage directly, residents feel heard; leasing staff like Isabelle and maintenance technician Fabian earn specific praise. However, systemic issues-broken windows left unrepaired at move-in, mold and centipedes in units, unfixed appliances after months-suggest the property operates in crisis management mode rather than preventive upkeep. High utility pass-throughs and mandatory amenity fees inflate quoted rent substantially.

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Bellwood Apartments

#467

60

Bellwood Apartments

3.6(159)✓ Google-verified

Bellwood's staff-especially maintenance (Tae, Lairy, Luis) and leasing (Odays, Madison, Lisa)-earn genuine praise for speed, friendliness, and problem-solving. Amenities like the pool and open floor plans appeal to touring prospects. Yet the experience fractures sharply: tenants report Facebook ads quoting rates $250 below actual lease terms, unprominent air-conditioning and water damage left unaddressed for months, package theft that management avoids addressing, surprise rent increases through new parking fees, and three-day eviction notices with added court costs. New manager Lisa shows promise in responsiveness, but systemic issues around maintenance backlog, grounds neglect, and billing transparency persist. The property sits at an uncomfortable intersection: it markets as affordable but handles disputes like a for-profit machine. Residents who stay long-term describe declining conditions (worn equipment, unpainted units, pressured common areas). The split between five-star service moments and serious livability complaints suggests Bellwood excels at first impressions but struggles to maintain consistency once people move in.

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Villas de Sendero

#468

68

Villas de Sendero

4.3(33)✓ Google-verified

Residents consistently praise the office staff for warmth and attentiveness, and note marked improvements since management changed. Maintenance was slow on some repair requests, and isolated complaints about pests and mold emerged, but most recent reviews highlight affordable rent and a genuinely welcoming feel.

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The Powell

#469

60

The Powell

3.8(46)✓ Google-verifiedPublishes prices

Five-star reviews celebrate a beautiful, quiet community with standout staff-particularly Athena in the office-who turn relocation stress into a smooth process. However, a sharp divide emerges: residents report maintenance emergencies (AC down two weeks, no heat in freezing weather) met with delays, an AI front desk that doesn't escalate, and staff who mark tasks complete without fixing them. Move-out disputes over security deposits have lingered months unpaid. The property itself is uniformly praised as new, clean, and fairly priced for the Leander area. When issues do get resolved, they move quickly; the frustration lies in the month-long wait to get them seen at all, compounded by inconsistent or absent communication. Athena and select staff members emerge as exceptions who actually follow through, but they appear stretched thin relative to the volume of unresolved complaints.

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The Zenith

#470

64

The Zenith

3.9(35)✓ Google-verified

Brad and Will, the maintenance team, earn consistent praise for same-day or next-day repairs and genuine care for residents and their pets. Brandi and CK handle leasing with patience and professionalism. The units feel modern and well-kept, and staff across the board go beyond expectations. However, security is lax. Residents report $600+ in package theft and bike theft, plus homeless access to the building. Management is stretched across multiple Austin properties, creating slow responses to non-emergency issues. Mandatory building WiFi costs $60 monthly, valet trash is $25 monthly, and minor quality-of-life fixes have stalled for months.

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Agave Falls Apartments

#471

58

Agave Falls Apartments

3.3(287)✓ Google-verified

Strong leasing experience and reliable maintenance staff make a good first impression, but long-term residents report mounting problems: mold hidden under paint, pest invasions through HVAC, trash accumulation, and an office that responds better in person than by phone. Newer renters praise the pools and amenities; those who stayed multiple years describe a community that started well then declined.

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AMLI Downtown

#472

62

AMLI Downtown

3.9(90)✓ Google-verifiedPublishes prices

Strong maintenance and leasing staff earn loyalty from residents who value floor plan size and downtown walkability at a fair price. However, a relocated off-site leasing office, frequent elevator breakdowns, chronic package theft, and poor communication during lease renewals frustrate long-term tenants. The building feels dated despite renovation, and management can be dismissive of resident concerns. Standout staff like Heather and Alejandro provide white-glove service during move-in and repairs, but this personal touch doesn't offset systemic issues: no on-site presence to troubleshoot packages, security, or quick problems. First-timers and those staying short-term report positive experiences; renewing residents cite communication avoidance and policy rigidity as dealbreakers.

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Copperline at Village Oaks Apartments

#473

59

Copperline at Village Oaks Apartments

3.2(606)✓ Google-verified

Word-of-mouth leans heavily on staff: CJ, Yanet, and Devan consistently earn five-star praise for patient leasing tours and attentive follow-up. Residents also report fast maintenance response and a well-kept community feel. However, two detailed recent reviews flag roach and rat infestations that persisted for weeks despite repeated office requests, with one appliance still broken after two months and no resolution. The split reflects this tension: five-star reviews celebrate the experience of moving in and the grounds; one-star complaints focus on crisis management once residents are locked into a lease. The low response time for pest control and maintenance gaps suggest the office excels at first impressions but struggles under pressure.

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The Orion Apartments

#474

59

The Orion Apartments

3.5(185)✓ Google-verifiedPublishes prices

The Orion's leasing team earns consistent praise for speed and personal attention, but long-resident reviews tell a story of systematic neglect. Work orders sit open for months while management marks them complete without visiting; pest complaints go unanswered for years; dumpsters overflow continuously; and maintenance failures-leaking ceilings, broken ACs in 80-degree heat, rat infestations-get excused or postponed indefinitely. Recent management turnover (at least four companies in a year) has sparked brief optimism, with some tenants noting Nautica Phillips and Gloria's willingness to listen, yet the pace of actual fixes remains glacial for current residents, many of whom report overcharging and minimal office availability. The property itself has good bones: locations near parks and trails, walkable amenities, affordable rents, and units with modern finishes. New management acknowledges the backlog publicly and has reopened the pool and resolved dumpster pickups. Tenants considering a move should know the lease requires air filters and maintenance response, which the complex does not reliably provide. Pet owners see no specific care mentioned in reviews, though dog waste and flea/tick issues appear in yards.

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Leander Station Senior Village

#475

66

Leander Station Senior Village

4.2(55)✓ Google-verified

Most reviewers praise the friendly atmosphere, named staff, and active social calendar, with several residents reporting they found the transition into senior living seamless and welcoming. However, two serious 1-star complaints detail management bullying, alleged retaliation against residents who file complaints, roach infestations, and poor maintenance responsiveness, creating a split picture between positive day-to-day experiences and systemic concerns about resident treatment and facility upkeep.

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Cypress Creek at Lakeline

#476

66

Cypress Creek at Lakeline

4.2(24)✓ Google-verified

Most residents report a welcoming, well-run community with attentive staff who respond quickly to problems and organize regular social events. Management and grounds receive consistent praise, and many cite affordable options for families on limited income as a major draw. Tensions emerge around maintenance responsiveness to unit repairs and neighbor noise, along with friction when residents request lease changes or seek relief from difficulty affording their unit. One concern involves a $32 convenience fee for online rent payment.

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Wind River Crossing

#477

59

Wind River Crossing

3.3(177)✓ Google-verifiedPublishes prices

Long-term residents praise quick maintenance response and genuine staff care, with Aurora and the maintenance crew earning specific recognition for professionalism and kindness. Newer tenants and critics report serious infrastructure problems: water shutoffs lasting days, shared boiler systems leaving buildings without hot water, roach infestations, and bungled renovation work (siding crews cutting into bedrooms, patio doors left unable to close). The fence removal has created open-access security issues. The split between glowing five-star reviews and scathing one-star accounts reflects stark differences in either tenure, unit condition, or luck with service requests. Prices range from $669 to $773 for one-bedroom units, and the location near the Arboretum and Domain appeals to some. Pet owners report that cats help control rodent issues. Staff responsiveness shines in the leasing office, but the underlying systems-water infrastructure, pest control, construction oversight-appear strained or neglected. Several reviewers note the property is showing its age.

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Avonmora

#478

66

Avonmora

3.9(412)✓ Google-verifiedPublishes prices

José and Jorge, staff members at the front office, drive a significant portion of five-star reviews by offering genuine help with technical issues, work orders, and resident questions. However, the property struggles with pest control failures, a frustrating AI booking system that caused appointment mix-ups, and limited gym hours that exclude working residents. The three-to-four-star segment reports dirty units, non-functional AC, and minimal effort to showcase amenities during tours. Pet owners should note the gym's office-hours-only schedule means evening workouts are unavailable, though the property lists a dog park.

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Belterra Springs Apartments

#479

64

Belterra Springs Apartments

4.0(57)✓ Google-verified

Long-term residents praise the location in Belterra, the sense of community, and staff members by name like Brandy and Leigh. However, recent reviews surface serious cracks: mold dismissed as dirt, work orders stuck for weeks, gym equipment left broken, maintenance understaffed, and move-out billing sent to debt collectors without warning. The experience feels divided between those who bonded with staff and amenities versus those frustrated by slow repairs, passive-aggressive communication, and the gap between "luxury" marketing and actual upkeep. Safety and maintenance problems dominate the most detailed complaints. Reviewers report pest control fees charged despite slow response, package theft unaddressed, and only two maintenance technicians covering eight buildings. Lease confusion and deceptive renewals add to the frustration. The property has loyal residents, but newer arrivals or those facing emergencies encounter an overwhelmed system and management that prioritizes landscaping over tenant issues.

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Crosstown Apartments

#480

62

Crosstown Apartments

3.8(68)✓ Google-verified

Most residents praise Alejandro and the leasing team for genuine, patient service through the entire rental process, with quick maintenance responses and a lively event calendar. The complex feels modern and well-maintained, and many renters say they were genuinely happy to call it home. However, a vocal minority report serious tensions: aggressive towing with high fees even for compliant residents, persistent noise complaints that management allegedly ignores, and what affordable housing residents describe as predatory fee structures and rigid payment enforcement. These disputes escalated to police involvement and code compliance investigations in at least one case.

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Edenbrook Ridge

#481

60

Edenbrook Ridge

3.9(35)✓ Google-verifiedPublishes prices

New residents often praise the clean units, peaceful grounds, and welcoming front-desk staff, particularly Genesis Valle, who helps people through the leasing process smoothly. However, complaints center on amenities advertised as 24-hour that only open during office hours, management becoming dismissive after lease signing, and strict fining for minor violations that feels retaliatory to tenants who voice concerns.

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EightyOne10 Blue Goose

#482

62

EightyOne10 Blue Goose

3.8(107)✓ Google-verified

Strong staff earn consistent five-star marks for responsiveness and maintenance speed. Amenities like fitness and smart controls appeal to move-in ready renters. However, persistent complaints about pest control failures, towing practices, and management inconsistency undercut the luxury positioning. Renters report ants, roaches, and snakes in units, frequent vehicle towing despite unclear signage, and rule enforcement that feels arbitrary rather than clearly communicated upfront. Keyla and Sarah from leasing receive specific praise, as does Yomiuri in maintenance. The 48-hour work order promise (American Landmark 360) resonates with those who experience it. Pest control, parking signage clarity, and management accountability remain friction points that deter longer stays.

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Preserve at Wells Branch Apartments

#483

65

Preserve at Wells Branch Apartments

3.9(209)✓ Google-verifiedPublishes prices

Most residents report friendly staff and speedy maintenance, with clean grounds and a peaceful setting close to shops and I-35. A significant minority describe management dismissiveness over serious problems, recurring water outages, structural safety questions, and wildlife intrusions that went unresolved despite requests. Named staff members Jaqueline, Lizzie, Timothy, Jacky, Yeny, and Matt drew specific praise for helpfulness and customer service. However, some tenants report their concerns ignored or met with "attitude," and a few mention maintenance arriving late or incompletely addressing issues like HVAC leaks and balcony safety.

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Reveal at Onion Creek Apartments

#484

65

Reveal at Onion Creek Apartments

4.4(73)✓ Google-verifiedPublishes prices

Strong maintenance team and modern spaces draw praise, but security and facility upkeep concerns linger. Adan, Mando, Karel, and office staff (Morgan, Angela) earn repeated recognition for fast emergency response and professional repairs. Renovations have improved the feel of units and common areas. However, residents report vehicle theft despite gated access, persistent humidity and mold damage in units, frequent pool closures without notice, and dirty hallways and elevators. One resident paid over 3k in losses to mold; another had a garage gate damage her car. These gaps between advertised luxury and day-to-day experience divide satisfaction sharply. Pet owners here contribute to grounds issues: dog waste left uncleaned in walking areas and building entrances. Deliveries and trash collection are inconsistent. Security concerns, building maintenance lapses, and amenity availability seem to overshadow staff effort for longer-term residents.

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Alma Cherrywood

#485

65

Alma Cherrywood

4.2(53)✓ Google-verified

Alma Cherrywood draws strong praise for newer leasing agents like Gabriela and recent maintenance improvements under Adrian, with residents feeling heard and respected. However, serious complaints persist: one tenant documented rodent feces, German cockroaches, and filth throughout the unit; another reported open drug use and harassment on the property alongside management's neglect. Staff quality and property conditions appear uneven across both time and tenure. When leasing works well, the experience is smooth and welcoming. When maintenance fails or tenant safety issues arise, management response seems inconsistent and sometimes punitive. Recent positive reviews focus on specific staff; older ones cite ongoing pest, cleanliness, and security problems that suggest systemic rather than isolated failures.

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Lotus Village Apartments

#486

59

Lotus Village Apartments

3.3(186)✓ Google-verified

Half of Lotus Village's reviewers report excellent experiences driven by attentive staff and swift maintenance fixes under new management. The other half describe a complex struggling with cockroaches, delayed repairs, and neglected amenities, though recent reviews suggest conditions are improving. Staff members like Andis, Eddy, Felipe, Junior, Edith, and Brenda consistently earn praise for speed and professionalism. However, older reviews document months without pest control or repeated visits to address the same issues. The property underwent ownership changes that reviewers note have affected both service quality and pricing.

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Crest Round Rock

#487

60

Crest Round Rock

3.7(60)✓ Google-verifiedPublishes prices

Danielle Blasquez and her leasing team earn consistent praise for quick responses and stress-free move-ins, with many reviewers crediting her patience and attentiveness. Units are clean and well-maintained, parking is plentiful, and water bills run cheap. However, three negative experiences stand out: one prospective renter encountered cockroaches and unprofessional management during a three-month application process, another faced a grueling move-in marred by rude treatment and administrative confusion, and a third reported unresponsiveness from management and a hostile front-desk employee. The pattern suggests staff performance depends heavily on who you deal with. Several reviewers named Danielle, Lisa, and Elisa as assets to the leasing process. The property itself draws praise for being quiet and well-kept. The complaints centre on management volatility: high turnover, inconsistent courtesy, and communication breakdowns. One resident paid hundreds in application fees across two properties before moving forward under stressful circumstances.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

The Parker

#488

65

The Parker

3.9(242)✓ Google-verified

Staff receive consistent praise for leasing help, and many residents renew leases or report contentment. Ongoing maintenance problems undermine this: hallways stay dirty, roaches persist despite monthly pest fees, the pool closes frequently, gym equipment breaks and isn't repaired, and neighbors make noise with little management response. Security lapses result in package theft, bicycle theft, and aggressive towing of visitor vehicles.

Affordable & Section 8 HousingLuxury ApartmentsStudent Housing

Sage Hill Apartment Homes

#489

67

Sage Hill Apartment Homes

3.9(271)✓ Google-verified

Sara and the leasing office earn consistent praise for warm, detailed tours and genuine willingness to work within budgets. The property itself draws admiration for affordability, cleanliness, and a respectful resident community. Behind this welcome, however, some residents face serious issues: pests appearing weekly, broken air conditioning units, and structural problems that management reportedly will not resolve without enforcing lease penalties, leaving frustrated residents trapped.

Luxury Apartments

Terrazzo

#490

59

Terrazzo

3.1(227)✓ Google-verifiedPublishes prices

The office team earns genuine praise for friendliness and responsiveness, and the location near the Arboretum and Domain appeals to many. However, numerous tenants describe a stark divide: maintenance requests either go unfixed for months or receive cosmetic fixes that fail within days (doors, screens, AC). Residents report arriving to tour appointments with no greeting, misleading lease terms, and pest problems left untreated despite multiple complaints. While some praise quick help with repairs, many more say maintenance staff look at issues and leave without action, then face exit fees for damage the complex failed to repair. Several tenants who've been there months report the same unit-level breakdowns repeating. Whether a leasing visit goes smoothly or you face a long repair delay appears inconsistent, making the experience feel unpredictable.

Student HousingLuxury Apartments

Canyon Springs at Bull Creek

#491

59

Canyon Springs at Bull Creek

3.6(61)✓ Google-verified

Residents praise the scenic Bull Creek location, quiet grounds, and friendly leasing staff, with several noting fast approval processes and helpful tours. However, recent reviews reveal significant frustration: maintenance backlogs stretch weeks, aging appliances fail repeatedly, and management has been accused of poor communication and dismissive behavior toward serious issues like water damage and mold. Staff consistency appears pivotal to satisfaction.

Student HousingLuxury ApartmentsPet-Friendly Apartments

Cypress Gardens

#492

65

Cypress Gardens

3.8(217)✓ Google-verified

Front desk staff, especially Chrissy and Larissa, earn consistent praise for warmth and problem-solving. Pools, fitness center, and grounds are well-kept, and rent is reasonable for Cedar Park. The complex struggles with widespread roach problems, paper-thin walls that carry noise, outdated units with plumbing issues, and slow maintenance response during peak demand. Recent residents report bedbugs, mold on move-in, and surprise water shutoffs. Serious issues emerge in recent reviews: pest control remains inadequate despite complaints, move-out fees shock departing residents, and gym hours have shrunk from 24/7. Long-term residents note the complex has deteriorated under current management. Families and individuals seeking affordability and amenities may still find value here, but pest and soundproofing concerns are material deal-breakers for many.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

Palo Verde

#493

65

Palo Verde

3.8(155)✓ Google-verifiedPublishes prices

Palo Verde draws consistent praise for its leasing team (particularly Andrea King, McKenzie, and Tim), fast maintenance response, and appealing grounds with a resort-style pool and dog amenities. Yet noise complaints go unresolved despite quiet hour policies, phone lines are hard to reach, and departing residents report aggressive billing practices with charges tied to wrong units-a pattern suggesting operational gaps that undercut the polished first impression. The complex suits people seeking modern, spacious apartments in a pet-friendly setting with community events and fitness options. Its location near Barton Creek Greenbelt and Belterra Village appeals to active residents. However, those noise-sensitive or concerned about move-out transparency should weigh the risks carefully.

Pet-Friendly ApartmentsLuxury Apartments

The Axel

#494

65

The Axel

3.8(522)✓ Google-verifiedPublishes prices

Most residents praise the office staff's responsiveness and the cleanliness of units and grounds, with several naming David and John as standouts. However, significant complaints focus on hidden fees beyond advertised rent (over $200 in undisclosed charges), pest problems including cockroaches, and additional costs ($500) for renewals or unit changes.

Luxury Apartments

Villages at the Domain

#495

62

Villages at the Domain

3.6(290)✓ Google-verifiedPublishes prices

Residents consistently praise Herme and Jasmine's responsiveness, the walkable Domain location, and clean amenities, but a persistent fire alarm problem triggered nightly for months has eroded satisfaction. The complex is the most affordable in the Domain, yet tenants report dated systems, long parking treks, and strict guest parking rules; a handful describe poor treatment from management during lease disputes. Maintenance responds quickly to requests, and community events are free. However, infrastructure feels aging (appliances, elevators), and the fire alarm failures go unexplained. Some reviews from months ago suggest staff hostility during rent negotiations and lease transfers, though recent reviews focus on alarm fatigue over personnel conflict.

Luxury Apartments

Brixton Apartments

#496

55

Brixton Apartments

3.2(107)✓ Google-verified

Brixton Apartments shows stark contrast between a new management team earning praise for responsiveness and a backlog of systemic problems reviewers say persist despite changeover promises. Recent residents appreciate designated staff like Destiny for leasing support and Humberto for maintenance improvements, but long-term tenants document severe issues: eight-month washer outages, black mold, roaches despite monthly pest control charges, hallway sewage backups, thin walls, security breaches, and enforced lease terms that led some to small claims court. The property is polarizing-some celebrate faster turnarounds under new ownership; others warn the fixes are surface-level and underlying negligence remains.

Luxury ApartmentsPet-Friendly Apartments

Sutton Apartments

#497

58

Sutton Apartments

3.3(243)✓ Google-verified

Half the reviews praise Chris and the leasing team for attentive service, citing quick responses to damage claims and a welcoming office experience. The other half report serious maintenance failures, particularly unresolved pest infestations lasting years, broken appliances left unfixed, and inconsistent rental pricing between visits. Safety concerns (weekly police calls, fires, crime) and inadequate parking compound the frustration. Management quality appears to swing dramatically by staff. Residents praising recent renewals cite improved service under the current team, while longer-tenure complaints describe years of neglect and multiple manager turnovers. Get all pricing and lease terms in writing before committing.

Luxury ApartmentsPet-Friendly Apartments

Urban North Apartments

#498

57

Urban North Apartments

3.4(94)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the maintenance response time, secure parking garage, and pet policies, with Danielle and Jane earning repeated recognition for helpfulness. However, a cluster of one-star reviews from mid-2024 flags severe pest infestations, questionable deposit practices, unprofessional management conduct during move-out, and a long list of add-on fees that frustrated tenants felt went unserviced (valet trash collection, in particular, was paid but not delivered). Sound insulation remains a liability. Several reviewers report hearing neighbors clearly through walls and floors. While amenities such as the pool, gym, and clubroom are well-maintained when accessed, the deposit refund process appears inconsistent and contentious, and management tone shifts notably when disputes arise, deterring prospective residents who observe unhelpful leasing interactions.

Luxury ApartmentsPet-Friendly Apartments

Foxfire

#499

54

Foxfire

3.3(119)✓ Google-verified

Foxfire draws polarized opinions: long-term residents praise quiet neighbors and responsive office staff, while newer or departing tenants report severe mold, cockroaches, slow maintenance, and decaying unit conditions. The gap between the five-star and one-star camps suggests either marked improvements in recent management or vastly unequal experiences across the property.

Luxury Apartments

The Janson

#500

64

The Janson

4.3(15)✓ Google-verified

Leasing staff Libni, Nathalie, and Bobby earn consistent praise for guiding first-time renters through applications with patience and professionalism. Residents enjoy spacious layouts, quiet surroundings, a pool, playground, and proximity to Circuit of the Americas. Fair warning: one reviewer reported that verbal promises about pricing and move-in timing were not honored after paperwork was signed, and another flagged car break-ins in the area.

Luxury Apartments

Last updated 2026-09-08