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Tisdale at Lakeline Station

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 95 Google reviews · How we rank ›

3.6(95) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Tisdale at Lakeline Station
Location
Avery Ranch-Lakeline, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
95
Ranking
#414 in Luxury Apartments
Best for
Renters prioritizing modern finishes and amenities who can tour in person and establish direct contact before signing.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Most visitors praise the modern apartments, welcoming atmosphere, and leasing staff (Kim, Kitzie, Courtney Jay) who answer questions thoroughly and send photos quickly. Residents who move in, however, face a different picture: alarms go off unchecked, work orders sit unfinished, building security fails (broken doors let strangers inside), and management does not respond to concerns or acknowledge problems. One tenant paid application fees and lease deposits only to have the office cancel the application without a refund or explanation, dismissing repeated contact attempts.

The stark divide between leasing experience and resident experience points to strong front-end service but weak follow-through once you sign. Amenities like the pool and gym are solid, the location near Lakeline is convenient, and the units themselves are modern. The problem is the gap between promising responsive management during leasing and delivering it afterwards.

Praised for
  • friendly, attentive leasing staff
  • modern, beautiful, newly renovated apartments
  • well-maintained, inviting community
  • excellent amenities and gym
Watch-outs
  • poor communication from management
  • unresponsive office
  • maintenance issues not resolved
  • security concerns (doors, gates, homeless access)
  • money withheld without recourse
friendly-staffresponsive-managementwell-maintainedrenovated-unitsunresponsive-maintenancepoor-communicationsafe-secure
Best for: Renters prioritizing modern finishes and amenities who can tour in person and establish direct contact before signing.
Think twice if: You value responsive post-lease support; management communication and maintenance follow-up appear inconsistent after move-in.

What this place gets right

  • modern, newly renovated units
  • extensive amenities (pool, gym, rooftop, dog park)
  • attentive leasing team

Before you tour or apply

  • Leasing staff named: Kim, Kitzie, Courtney Jay-praised for fast photo responses and thorough leasing conversations
  • Alarms reported going off at all hours with no resolution
  • Work orders submitted but not completed as promised
  • Building door locks malfunction, allowing unauthorized access
  • Gate eventually fixed after months of issues
  • Motorcycle license plate stolen, no follow-up investigation
  • Pet one-time fee $400, monthly pet rent $30

Resident ratings

Luxury Apartments
Modern finishes and amenities praised; residents report unresolved maintenance and poor management response after lease begins.
Pet-Friendly Apartments
Dog park and pet spa offered; one resident's stolen motorcycle license plate was not investigated by management.

How it stacks up

  • Rated 3.6 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How we scored this

How We Score
Star rating 12
Review volume 86
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
60
4
2
3
0
2
2
1
31

FAQ

Are pets allowed? What are the pet fees?
Yes. The business states a one-time pet fee of $400 and $30 monthly rent per pet. They offer a dog park and pet spa on-site.
What amenities are available?
Their website lists resort-style pool, state-of-the-art fitness center, rooftop lounge, dog park, pet spa, EV charging, co-working spaces, outdoor workout areas, and clubhouse lounge.
How responsive is management to maintenance requests?
Leasing staff are responsive during the rental process. However, residents report maintenance work orders sit unfinished for months, alarms go off without resolution, and doors and gates malfunction.

Similar apartment complexes nearby

Markham at Lakeline
77

Markham at Lakeline

4.6(95)✓ Google-verified

Residents consistently report polished finishes and quick maintenance response, backed by named technicians (Andre, Chris, Aaron, Pete, Dray) who residents praise by name. Recent management changes introduced trash consolidation and EV chargers that residents view as heavy-handed, raising concerns about parking and compactor accessibility. What sets Markham apart is its lakeside walk-ability and townhome layout in a low-density cluster. Staff warmth stands out: Stacy's return sparked gratitude, and residents feel heard on property improvements. Granite, stainless steel, and in-unit washers appeal to renters who want finish quality, though new policy enforcement and landscaping upkeep merit a hard look before committing.

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The Maris
66

The Maris

4.2(74)✓ Google-verified

The Maris attracts residents who love its design, location, and staff warmth during move-in, but a growing number struggle with compound security lapses: a broken garage gate (unfixed for months), repeated vehicle break-ins and tire theft, unauthorized maintenance entry into occupied units, and unexplained towing of registered vehicles. The property feels split between residents who had early positive experiences (with staff members Jeffrey, Elyse, Helen, and Eric praised by name) and those who arrived as these issues mounted and now question whether the luxury price point justifies the friction. Security concerns overshadow amenities for many. Reviewers report management acknowledges plans to add cameras and repair the gate but slow follow-through erodes trust. One reviewer called out the Fetch package system as inefficient compared to traditional mail rooms. On the flip side, residents praise the pool, fitness events, and the actual apartment finishes, and those without security incidents or parking disputes remain genuinely happy.

Luxury ApartmentsPet-Friendly Apartments
AMLI Lakeline
70

AMLI Lakeline

4.1(233)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for warmth and professionalism, and units themselves are stylish with solid amenities. Management's failure to enforce lease rules on noise and smoking creates frustration for tenants who document problems for months without resolution. Move-out fees draw complaints, and some residents report missing packages with limited recourse.

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Last updated 2026-09-22