Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call

Tisdale at Lakeline Station

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 88 Google reviews · How we rank ›

3.5(88) 57 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Tisdale at Lakeline Station
Location
Avery Ranch-Lakeline, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
88
Ranking
#448 in Luxury Apartments
Best for
Apartment hunters prioritising beautiful spaces and smooth leasing experience who will move out within a year or two.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Recent tours are consistently smooth, with staff like Courtney, Kitzie, and Jaiden praised for patience and knowledge. Residents and visitors rave about modern finishes and amenities like the gym, pools, and rooftop lounge.

However, current residents report serious post-move-in problems: management stops responding, security doors stay broken, fire alarms trigger multiple times monthly, and policies disclosed during leasing (free EV charging, door access) are enforced differently after signing. One 12-hour shift nurse paid application fees, received no communication despite repeated contact, had her approved lease cancelled by the office, and the fees were retained. Some residents feel new management and ownership have deprioritised their concerns in favour of tour experience and ratings.

Recent shift: The property has shifted management recently; some newer residents (last 2-4 weeks) report improvements and say prior issues were fixed. However, year-long residents still report ongoing false alarms, broken security doors, and unresponsive post-move management.

Praised for
  • friendly, attentive leasing staff
  • modern, clean, beautiful units
  • resort-style amenities (pools, gym, rooftop lounge)
  • convenient location near transit
Watch-outs
  • poor communication from management after move-in
  • broken security doors and gate locks
  • frequent false fire alarms
  • misrepresented policies (EV charging fees, building access)
  • unresponsive management company to resident complaints
  • limited building access outside office hours
friendly-staffwell-maintainedgreat-amenitiespoor-communicationsafe-secure
Best for: Apartment hunters prioritising beautiful spaces and smooth leasing experience who will move out within a year or two.
Think twice if: Current residents report management stops responding after lease signing, broken security doors, and frequent false alarms. Get answers in writing about building access, EV charging policies, and package delivery before signing.

What this place gets right

  • experienced leasing team (Courtney Jay, Kitzie, Jaiden) known by name
  • modern finishes and resort-style pool and fitness amenities
  • transit-adjacent location
  • on-site dog park and pet spa

Before you tour or apply

  • Leasing team named: Courtney Jay, Kitzie, Kimberly, Jaiden-consistently praised in recent tours
  • Pet one-time fee $400, monthly per-pet rent $30 (per website)
  • Security issue: broken controlled-access doors in main entry and garage gates; false fire alarms reported 1-2 times monthly or more
  • EV charging policy misrepresented during tour: charged to residents post-move
  • One approved applicant's lease cancelled by office after application fees paid; fees not refunded
  • Building front-door access unavailable to residents outside office hours and Sundays
  • Third-party package service (Fetch) required; direct delivery complicated

Resident ratings

Luxury Apartments
Modern, clean, beautifully finished units praised in tours; but post-move residents complain of broken security, false alarms, and unresponsive management.
Pet-Friendly Apartments
On-site dog park and pet spa listed; no resident complaints about pet policies documented.

How it stacks up

  • Rated 3.5 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 35% of the businesses in this directory.

How we scored this

How We Score
Star rating 8
Review volume 85
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Breaking down the ratings

5
54
4
2
3
0
2
2
1
30

FAQ

Are EV chargers free for residents?
During tours, staff state they are free. However, residents report being charged for EV charging after move-in. Get this policy in writing before signing your lease.
Can I access the main building door after office hours or on Sundays?
According to resident complaints, residents are not given after-hours access to the front door of their building. The leasing office has not provided a workable solution for outside-office access.
What is included in the pet fees?
One-time pet fee is $400 and monthly per-pet rent is $30, per the website. The property has an on-site dog park and pet spa.
Request a quote

Similar apartment complexes nearby

Markham at Lakeline
73

Markham at Lakeline

4.5(96)✓ Google-verified

Markham earns consistently high marks for maintenance responsiveness-staff like Andre, Dray, and the team of Chris, Aaron, and Pete tackle issues same-day or next-morning-and the property itself attracts longtime residents who value the townhome layout and Lakeline location near shopping and the lake. Management's recent push to install EV chargers, remove traditional dumpsters, and replace them with a single compactor at the property's far edge has soured the experience for many; residents now face fines for trash left out and struggle with an overflowing, often-broken compactor, and the fee-heavy billing has prompted accusations of nickel-and-diming. Staff turnover aside (Stacy's return was celebrated), the day-to-day living experience hinges on management's approach to enforcement and infrastructure choices rather than the units themselves.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
View profile
The Maris
64

The Maris

4.2(73)✓ Google-verified

The Maris impresses on design and initial move-in, with leasing staff Jeffrey, Elyse, Helen, and maintenance team Eric and Erwy earning consistent praise for their professionalism. However, the community faces serious security gaps: a broken garage gate that sat unfixed for months, multiple vehicle thefts and break-ins, and a maintenance worker who entered the wrong unit unannounced. Residents feel unsafe despite promised on-site security they rarely see. Complaints extend to operations: unauthorized tows despite proper registration, the Fetch package system causing delays and theft, hallway cameras absent despite resident requests, and bills that don't match the value delivered. Parking fees ($350 tow charges, extra monthly dues) and extra costs for basics like key cards (additional $30 each) leave residents frustrated. The property is beautiful, but management responsiveness to core safety and security issues has not matched the price or brand promise.

Luxury ApartmentsPet-Friendly Apartments
View profile
AMLI Lakeline
70

AMLI Lakeline

4.1(233)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for warmth and professionalism, and units themselves are stylish with solid amenities. Management's failure to enforce lease rules on noise and smoking creates frustration for tenants who document problems for months without resolution. Move-out fees draw complaints, and some residents report missing packages with limited recourse.

Student HousingLuxury ApartmentsPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08