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The Maris

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 74 Google reviews · How we rank ›

4.2(74) 66 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Maris
Location
Avery Ranch-Lakeline, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
74
Ranking
#177 in Luxury Apartments
Best for
Early-stage residents without security incidents who value modern design and staff friendliness.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

The Maris attracts residents who love its design, location, and staff warmth during move-in, but a growing number struggle with compound security lapses: a broken garage gate (unfixed for months), repeated vehicle break-ins and tire theft, unauthorized maintenance entry into occupied units, and unexplained towing of registered vehicles. The property feels split between residents who had early positive experiences (with staff members Jeffrey, Elyse, Helen, and Eric praised by name) and those who arrived as these issues mounted and now question whether the luxury price point justifies the friction.

Security concerns overshadow amenities for many. Reviewers report management acknowledges plans to add cameras and repair the gate but slow follow-through erodes trust. One reviewer called out the Fetch package system as inefficient compared to traditional mail rooms. On the flip side, residents praise the pool, fitness events, and the actual apartment finishes, and those without security incidents or parking disputes remain genuinely happy.

Recent shift: Security incidents and repair delays intensified in summer 2026; multiple reviews edited to reflect escalating concerns (tire theft, break-ins, gate failure, towing issues) that overshadowed earlier positive impressions.

Praised for
  • beautiful design and finishes
  • helpful leasing and front desk staff
  • welcoming move-in experience
  • engaging community events
  • responsive maintenance team
Watch-outs
  • persistent garage security failures and theft
  • broken gate not repaired for months
  • poor package delivery system (Fetch)
  • unauthorized entry by maintenance staff
  • unwarranted vehicle towing despite registration
  • overpriced relative to service quality
  • limited hallway cameras
well-maintainedfriendly-staffsafe-securepackage-theftparking-issuesresponsive-managementrenovated-units
Best for: Early-stage residents without security incidents who value modern design and staff friendliness.
Think twice if: Security concerns and slow gate repair may frustrate residents. Parking registration system has led to unexplained towing. Research current garage status before committing.

What this place gets right

  • upscale design and finishes
  • named, responsive leasing and maintenance staff
  • monthly community events and pool
  • Fitwel wellness certification

Before you tour or apply

  • Named staff praised: Jeffrey, Elyse, Helen, Eric, Erwy, Maribel, Bria, Justin
  • Fitwel Certified Community
  • Gate broken for multiple months without repair
  • Garage break-ins and tire theft reported repeatedly over 2-3 months
  • Maintenance entered wrong unit (caught on resident camera); no proactive notification
  • Uses Fetch third-party package delivery instead of on-site mail room
  • Vehicle towing without notice despite resident registration
  • Management considering garage cameras, traffic mirrors, and security vehicle presence

Resident ratings

Luxury Apartments
Beautiful finishes and design praised, but overpriced relative to unresolved security and operational issues.
Pet-Friendly Apartments
Pet amenities (dog park, waste stations, social events like Brew and Bark) well-received, but few reviews address pet policies specifically.

How it stacks up

  • Rated 4.2 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 29% of the businesses in this directory.

How we scored this

How We Score
Star rating 43
Review volume 81
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Breaking down the ratings

5
56
4
2
3
1
2
2
1
13

FAQ

Is parking secure? Do I need to register my vehicle?
Yes, registration is required, but multiple residents report unexplained towing despite being registered. The garage gate has been broken for months. Three vehicles had wheels stolen from the garage in August. Management says it's evaluating additional cameras and security.
How does package delivery work?
The Maris uses Fetch, a third-party service, rather than a traditional mail room. Packages are sent to a Fetch warehouse address and then delivered to your door; some residents report delays and theft at the Fetch warehouse.
What happens if I'm locked out of my apartment?
Access is through a phone app. If your phone dies, a physical key card costs an additional $30 per card.
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Last updated 2026-09-22