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The Asher Austin

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 225 Google reviews · How we rank ›

4.3(225) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
The Asher Austin
Location
Avery Ranch-Lakeline, Austin
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
225
Ranking
#62 in Luxury Apartments
Best for
Couples and young professionals seeking pet-friendly luxury with strong community atmosphere

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Jennifer in the leasing office has built a strong reputation for patience, knowledge, and genuine care-her name dominates recent praise and tour reviews. The property itself draws residents with its modern finishes, smart home tech, dog park, and co-working spaces; most describe a welcoming, neighborly environment that justifies a luxury market position.

However, a small but vocal group flags serious living issues: months of unresolved noise from neighbors, repeated package theft via Fetch with management unwilling to take accountability, and strict late fees ($200) with no advance reminders. One tenant felt dismissed rather than helped when raising these concerns. The leasing experience and move-in experience diverge sharply for problem residents.

Praised for
  • Jennifer's professionalism and care in leasing
  • Welcoming, friendly community atmosphere
  • Beautiful units with quality finishes
  • Responsive, helpful staff
Watch-outs
  • Noisy neighbors and unresolved noise issues
  • Package theft and lack of accountability
  • Late fees without advance notice
  • Dismissive responses to maintenance concerns
responsive-managementfriendly-staffrenovated-unitsnoisy-neighborspackage-theftpoor-communication
Best for: Couples and young professionals seeking pet-friendly luxury with strong community atmosphere
Think twice if: Noise and neighbor management are concerns; package delivery security is unreliable despite Fetch mandate

What this place gets right

  • Jennifer's exceptional leasing and resident service
  • Modern finishes and smart home technology
  • Dog park and pet amenities
  • Community events and social engagement

Before you tour or apply

  • Jennifer is named repeatedly in 12+ recent reviews for leasing and resident care
  • Staff Cat and Andrew noted for organizing social events
  • Smart home technology and built-in desks highlighted in unit reviews
  • Fetch package service mandated but residents report repeated theft with no accountability
  • Pool plays music all day and night per recent complaint
  • Late fees ($200) applied without advance notice
  • Neighbors' noise issues required 911 calls; unresolved after BBB escalation

Resident ratings

Luxury Apartments
Modern finishes and smart home tech praised; noise and responsiveness to living-condition issues draw complaints
Pet-Friendly Apartments
Dog park and pet wash station attract pet owners; no complaints about pet policies in reviews

How it stacks up

  • Rated 4.3 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
177
4
9
3
3
2
7
1
29

FAQ

What is Jennifer's role and why is she mentioned so much?
Jennifer works in the leasing office and handles tours, applications, and resident relations. Twelve recent reviews specifically praise her professionalism, knowledge, and willingness to work with prospective and current residents.
What amenities are included or available?
Their website lists: pool, gym, fitness center, smart home technology, dog park, pet wash station, co-working areas, and a maker's kitchen. Social events are organized regularly by staff.
What happens if a package goes missing?
The property mandates Fetch for package delivery. Multiple residents report theft with no meaningful resolution; management refers accountability to Fetch while Fetch refers back to the property, leaving residents unresolved.

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4.2(341)✓ Google-verified

Strong experiences and poor ones coexist here. Some residents report responsive staff, quiet surroundings, and well-maintained grounds with good amenities. Others face repeated pest issues, broken elevators, package theft, and units handed over with mold and debris still present. Staff like AJ, Patricia, and David are named as standouts. The fitness center, pool, and walking trails draw consistent praise. Maintenance responds same-day for some requests but fails on long-term issues like roach traps, thin-wall noise complaints, and gym upkeep. Pet owners appreciate the space and trails.

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AMLI Lakeline
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Leasing staff earn consistent praise for warmth and professionalism, and units themselves are stylish with solid amenities. Management's failure to enforce lease rules on noise and smoking creates frustration for tenants who document problems for months without resolution. Move-out fees draw complaints, and some residents report missing packages with limited recourse.

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The Maris
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The Maris

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The Maris impresses on design and initial move-in, with leasing staff Jeffrey, Elyse, Helen, and maintenance team Eric and Erwy earning consistent praise for their professionalism. However, the community faces serious security gaps: a broken garage gate that sat unfixed for months, multiple vehicle thefts and break-ins, and a maintenance worker who entered the wrong unit unannounced. Residents feel unsafe despite promised on-site security they rarely see. Complaints extend to operations: unauthorized tows despite proper registration, the Fetch package system causing delays and theft, hallway cameras absent despite resident requests, and bills that don't match the value delivered. Parking fees ($350 tow charges, extra monthly dues) and extra costs for basics like key cards (additional $30 each) leave residents frustrated. The property is beautiful, but management responsiveness to core safety and security issues has not matched the price or brand promise.

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Last updated 2026-09-08