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The Michael at Presidio

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 341 Google reviews · How we rank ›

4.2(341) 71 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
The Michael at Presidio
Location
Avery Ranch-Lakeline, Austin
Services
Luxury Apartments, Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
341
Ranking
#132 in Luxury Apartments
Best for
Pet owners seeking walkable trails and responsive maintenance in a quiet setting.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Strong experiences and poor ones coexist here. Some residents report responsive staff, quiet surroundings, and well-maintained grounds with good amenities. Others face repeated pest issues, broken elevators, package theft, and units handed over with mold and debris still present.

Staff like AJ, Patricia, and David are named as standouts. The fitness center, pool, and walking trails draw consistent praise. Maintenance responds same-day for some requests but fails on long-term issues like roach traps, thin-wall noise complaints, and gym upkeep. Pet owners appreciate the space and trails.

Praised for
  • responsive maintenance and staff
  • pet-friendly trails and space
  • amenities (gym, pool, events)
  • spacious units and storage
  • quiet neighborhood feel
Watch-outs
  • package theft and security gaps
  • pest problems (roaches)
  • elevator breakdowns and common area maintenance
  • noisy neighbors and thin walls
  • poor unit turnover/cleaning before move-in
responsive-managementwell-maintainednoisy-neighborsgreat-amenitiespest-problemspackage-theftfriendly-staffslow-maintenancepoor-soundproofing
Best for: Pet owners seeking walkable trails and responsive maintenance in a quiet setting.
Think twice if: Long-standing roach issues, elevator downtime, package theft, and inconsistent unit turnover quality are persistent concerns.

What this place gets right

  • fast maintenance response (often same-day)
  • named, friendly staff with resident recognition
  • extensive amenities and social events
  • quiet setting with walkable trails

Before you tour or apply

  • Staff AJ, Patricia, David, Hayley, and Kate named as helpful
  • Technogym equipment in fitness center
  • Same-day or same-shift maintenance response reported by satisfied residents
  • One-year lease deposit fully refunded with no issues reported
  • Package theft even with Blink camera; third-party Fetch service offered as alternative
  • Roach traps charged to departing residents at $50

Resident ratings

Pet-Friendly Apartments
Residents with dogs praise the trails and spacious layouts; one mention of patio covered in dried mud at move-in.
Luxury Apartments
Strong praise for finishes, storage, and responsive staff from satisfied residents; move-in condition issues (mold, debris, dishwasher) and long turnaround on repairs undermine luxury positioning.
Townhome & Garden-Style Communities
Spacious layouts and storage praised; outdoor access and walkways highlighted as benefits, though common-area cleanliness is inconsistent.

How it stacks up

  • Rated 4.2 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
236
4
32
3
15
2
11
1
47

FAQ

Is the property pet-friendly?
Yes. Residents report walking dogs on pedestrian trails; the complex is described as spacious for pets. The property is not gated but has active foot traffic that residents say makes it feel safe.
How fast is maintenance response?
Varies widely. Several residents report same-day or same-shift response; one notes maintenance came within an hour. Long-standing issues (roaches, noise complaints) go unresolved for months.
What are the main amenities?
Their website lists a Technogym fitness center, resort-style pool, pedestrian trails, EV-charging stations, and regular community events. Gym and pool maintenance has been inconsistent per recent reviews.

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Last updated 2026-09-08