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Lantower Round Rock

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 397 Google reviews · How we rank ›

3.6(397) 62 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingAffordable & Section 8 HousingPet-Friendly Apartments
Lantower Round Rock
Location
Warner Ranch, Round Rock
Services
Luxury Apartments, Student Housing, Affordable & Section 8 Housing
Reviews
397
Ranking
#443 in Luxury Apartments
Best for
Renters who can visit the office in person and prioritize maintenance responsiveness over front-desk availability.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Lantower Round Rock divides sharply: some residents praise the leasing staff's attentiveness and maintenance team's speed, while others report months-long struggles to reach management, unexplained fees, and billing disputes resolved only through repeated in-person visits. Units are spacious with good patios in a well-located area, but pest issues and surprise construction noise are ongoing friction points.

Recent shift: Management transitioned to Greystar property management in recent years; at least one departing resident cited Greystar's FTC settlement and BBB record as reason to leave.

Praised for
  • Leasing staff attentiveness and knowledge
  • Maintenance team responsiveness and friendliness
  • Spacious units with large patios
  • Pleasant neighborhood with nearby amenities
Watch-outs
  • Unreachable by phone or email, AI system frustration
  • Billing disputes, unexplained charges, slow refunds
  • Pest problems (fruit flies, birds getting in)
  • No advance notice of neighbor repairs and noise
responsive-managementpoor-communicationunresponsive-maintenanceclean-common-areasfriendly-staffpest-problemsoverpricednoisy-neighbors
Best for: Renters who can visit the office in person and prioritize maintenance responsiveness over front-desk availability.
Think twice if: Phone and email access is critical to you; recurring billing disputes and slow refund processing are documented problems.

What this place gets right

  • Leasing staff go the extra mile during tours
  • Maintenance responds quickly on issues
  • Large patios and well-designed floor plans
  • Near retail, dining, and major employers

Before you tour or apply

  • One leasing agent (Jesus) noted for juggling multiple prospects without making visitors feel dismissed
  • Maintenance typically responds in 1-2 days for non-emergency issues
  • Policy only allowed move-outs on Sundays despite closed office that day; later waived for some tenants
  • Management changed to Greystar in recent years
  • Bird entry through broken dryer vent reported; exterior vent cover not reinstalled after maintenance visit
  • Residents report AI system answers phone calls; reaching a human is described as rare

Resident ratings

Luxury Apartments
Spacious layouts and large patios praised; billing practices and communication failures undermine premium positioning.
Pet-Friendly Apartments
Pet-friendly designation on website; residents report pest control issues and bird entry into units.
Student Housing
No clear student-specific feedback in reviews.
Affordable & Section 8 Housing
Multiple residents cite excessive fees (lifestyle, technology, trash, water, drainage charges); described as 'junk fees' by one long-term tenant.

How it stacks up

  • Rated 3.6 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

How We Score
Star rating 8
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
216
4
36
3
14
2
13
1
118

FAQ

Can I reach the office by phone?
Calls typically route to an automated system; reaching a human is difficult. Residents report visiting the office in person is often necessary.
How quickly does maintenance respond?
One resident noted 1-2 day wait time for most repairs during their 7-year stay, with faster response for emergencies.
When can I move out?
Their website or leasing documents should clarify, but one resident was told move-outs were only allowed on Sundays, even though the office is closed that day. This was later waived upon complaint.
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Last updated 2026-09-08