Austin Apartment Reviews Guide
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The Warner

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 331 Google reviews · How we rank ›

4.4(331) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
The Warner
Location
Villages At Warner Ranch, Round Rock
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
331
Ranking
#37 in Luxury Apartments
Best for
Young professionals and students seeking staff who listen and a well-maintained community feel.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Most residents highlight Eric Paez and the leasing team's warmth and attentiveness, plus the well-kept grounds, resort-style pool, and fitness center. Multiple renewals and long-term tenants signal strong retention. Maintenance work can drag: one resident waited over a year for a kitchen sink repair to close out, and appointment cancellations have frustrated touring prospects.

The community appeals to young professionals and students who value staff who listen and solve problems without standard brush-offs. Monthly events and common areas (study rooms, co-working spaces) foster connection. The move-in experience gets consistent praise for being handled professionally by staff named Morgan and Jennifer.

Praised for
  • Staff responsiveness and genuine care, especially Eric Paez
  • Beautiful, well-maintained community and grounds
  • Modern amenities: pool, fitness, co-working spaces
  • Move-in and leasing process smooth and welcoming
Watch-outs
  • Maintenance delays on structural issues
  • Staff no-show for scheduled appointments
  • Slow response to repair completion
responsive-managementwell-maintainedfriendly-staffgreat-amenitiesslow-maintenance
Best for: Young professionals and students seeking staff who listen and a well-maintained community feel.
Think twice if: Maintenance work can take months to complete even on urgent structural repairs.

What this place gets right

  • Staff go out of their way to solve problems
  • Clean, attractive grounds and amenities
  • Move-in process handled professionally
  • Long-term resident retention signals community satisfaction

Before you tour or apply

  • Eric Paez (Assistant Manager) consistently praised for responsiveness and personable approach
  • Morgan and Jennifer (leasing/management) noted for professionalism and patient handholding through transfers
  • Resort-style pool, 24-hour fitness center, study and co-working rooms mentioned as standouts
  • In-unit washer/dryer included in all floor plans
  • One kitchen sink repair took over a year to finalize despite third-party contractor involvement

Resident ratings

Luxury Apartments
Modern smart features, resort-style pool, and well-maintained grounds match luxury expectations; community events and co-working spaces add appeal.
Pet-Friendly Apartments
Pets mentioned as welcome; no complaints raised about pet policies or facilities.
Affordable & Section 8 Housing
One-bedroom units start at $1255/month, pricing the community in reach for budget-conscious renters.

How it stacks up

  • Rated 4.4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Breaking down the ratings

5
270
4
14
3
5
2
8
1
34

FAQ

What comes included in the rent?
All floor plans include full-size washer and dryer in-unit, access to the resort-style pool, 24-hour fitness center, study rooms, and co-working spaces.
What is Eric Paez's role?
Eric Paez is the Assistant Manager who handles apartment tours, leasing, and resident concerns. Residents consistently praise his responsiveness.
How long does maintenance take for repairs?
One resident reported a kitchen sink repair that took over a year to finalize despite management involvement, so routine maintenance timelines should be confirmed before moving.

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Last updated 2026-09-08