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Oxford at Santa Clara Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 385 Google reviews · How we rank ›

3.4(385) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 HousingTownhome & Garden-Style CommunitiesSenior Living ApartmentsLuxury ApartmentsStudent HousingPet-Friendly Apartments
Oxford at Santa Clara Apartments
Location
Tech Ridge, Pflugerville
Services
Affordable & Section 8 Housing, Townhome & Garden-Style Communities, Senior Living Apartments
Reviews
385
Ranking
#119 in Affordable & Section 8 Housing
Best for
Working professionals and relocating employees seeking quiet tech corridor proximity with strong customer service.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Staff earn consistent praise for warmth and problem-solving, and residents enjoy the quiet surroundings and maintenance responsiveness. However, persistent issues with cockroaches, mail theft, aggressive towing fees ($350 claimed), and delayed repairs to shared amenities (broken grills, gym equipment, pool furniture) create friction. Some visitors report trash accumulation around the property and difficulty locating buildings at night.

Leasing team members like Kai and Gerby stand out for their attentiveness. The resort-style pool, fitness center, and planned social events appeal to those who use them. Buyers should weigh strong staff friendliness against documented complaints about pest control, security, and enforcement practices.

Praised for
  • friendly and responsive staff
  • quiet, spacious units
  • quick maintenance service
  • well-maintained amenities
Watch-outs
  • pest problems (cockroaches)
  • security and mail theft
  • aggressive towing practices
  • poor package handling
  • broken amenities not replaced
  • unclear building numbers
friendly-staffresponsive-managementwell-maintainedpest-problemspackage-theftparking-issues
Best for: Working professionals and relocating employees seeking quiet tech corridor proximity with strong customer service.
Think twice if: Concerned about pest management, building security, mail handling, or towing policies. Budget tight: aggressive parking enforcement cited.

What this place gets right

  • attentive, friendly staff during leasing and maintenance
  • quiet residential setting
  • resort amenities (pool, fitness, dog park)
  • responsive maintenance calls

Before you tour or apply

  • Maintenance staff member Gerby praised for responsiveness
  • Leasing associate Kai noted for professionalism and clarity
  • Towing fees reported at $350 for unauthorized vehicles
  • Cockroaches noted as persistent and difficult to eliminate
  • Mail theft documented; security noted as absent from mailboxes
  • Package delivery delays tied to tenant name not updated in system (11 months in one case)

Resident ratings

Affordable & Section 8 Housing
Starting rents attractive, but towing fees and complaint policies frustrate some residents.
Pet-Friendly Apartments
On-site dog park available; one visitor praised amenities highly.
Luxury Apartments
Granite countertops, stainless steel appliances, pool, and fitness center appeal to some; others report broken shared equipment and trash management issues.

How it stacks up

  • Rated 3.4 against a 3.97 average across the 169 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Breaking down the ratings

5
218
4
10
3
6
2
10
1
141

FAQ

What is the starting rent for a 1-bedroom?
The business lists starting rent for 1-bedroom, 1-bathroom apartments in the $900s.
Does the complex have a pool and fitness center?
Yes, the property includes a resort-style pool and 24-hour fitness center, plus an on-site dog park.
Are there parking or towing policies I should know about?
One-star reviews cite aggressive towing practices, with $350 cited as a recovery fee. Confirm parking rules before signing your lease.

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One resident credited staff member Jessica and the team for attentive service and praised clean, well-maintained units. Others reported serious issues: inadequate trash facilities and aggressive towing of registered vehicles, even when properly parked.

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Most residents praise the maintenance crew-Kendrick, Adal, and Damian are named repeatedly for quick emergency repairs and consistent upkeep-and highlight clean hallways and well-kept grounds. Management responds to noise complaints, though some report inconsistent rule enforcement and poor communication from leadership; a few reviewers note deteriorating exterior conditions and pet waste problems despite the stated pet-friendly amenities. The strong point is responsiveness to service requests and a clean interior. The soft spot is building-wide upkeep and management's tone when residents push back on policies.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities
H
17 low data

H

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments

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Last updated 2026-09-08