Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.
Five-star and one-star reviews split sharply. Visitors and new residents consistently praise the leasing team-named staff like Kai, Roberto, and Gerby appear multiple times for going extra miles during tours and move-ins. The office organizes regular resident events. Yet long-term residents report a stark reversal after signing: broken front gates left unfixed for years, repeated theft (bicycles, car tools, mail), cockroaches residents say management won't address, and a consistent pattern of staff telling residents problems are "in the computer" but not their responsibility. Parking enforcement is aggressive; security lapses are widespread and acknowledged by residents themselves as the main pain point.
Property finishes live up to marketing (granite countertops, quiet units, good maintenance response), but management appears to prioritize marketing and enforcement over resident safety and follow-through on repairs.
One resident credited staff member Jessica and the team for attentive service and praised clean, well-maintained units. Others reported serious issues: inadequate trash facilities and aggressive towing of registered vehicles, even when properly parked.
Most residents praise the maintenance crew-Kendrick, Adal, and Damian are named repeatedly for quick emergency repairs and consistent upkeep-and highlight clean hallways and well-kept grounds. Management responds to noise complaints, though some report inconsistent rule enforcement and poor communication from leadership; a few reviewers note deteriorating exterior conditions and pet waste problems despite the stated pet-friendly amenities. The strong point is responsiveness to service requests and a clean interior. The soft spot is building-wide upkeep and management's tone when residents push back on policies.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-09-22
