How fast do maintenance emergencies get handled?

Residents report same-day AC repairs and after-hours weekend response; Kendrick and Adal are cited for arriving on time after work hours.

What are the pet fees?

First pet fee is $300, pet deposit is $300, and pet rent is $20 per month (per their website).

The Highlands Luxury Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 222 Google reviews · How we rank ›

4.0(222) 68 composite score See reviews on Google ✓ Google-verified Publishes prices

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style CommunitiesStudent HousingPet-Friendly Apartments

Location: Pflugerville
Services: Luxury Apartments, Affordable & Section 8 Housing, Townhome & Garden-Style Communities
Reviews: 222
Ranking: #205 in Luxury Apartments
Best for: Residents seeking quick maintenance response and clean shared spaces; families or pet owners valuing amenities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Most residents praise the maintenance crew-Kendrick, Adal, and Damian are named repeatedly for quick emergency repairs and consistent upkeep-and highlight clean hallways and well-kept grounds. Management responds to noise complaints, though some report inconsistent rule enforcement and poor communication from leadership; a few reviewers note deteriorating exterior conditions and pet waste problems despite the stated pet-friendly amenities.

The strong point is responsiveness to service requests and a clean interior. The soft spot is building-wide upkeep and management's tone when residents push back on policies.

Praised for

responsive maintenance team
fast emergency repairs
clean common areas
attentive management to complaints

Watch-outs

inconsistent enforcement of rules by management
deteriorating building maintenance and cleanliness
pet waste on grounds
management attitude and communication

responsive-managementwell-maintainedfriendly-staffpest-problemsnoisy-neighbors

Best for: Residents seeking quick maintenance response and clean shared spaces; families or pet owners valuing amenities.

Think twice if: Those sensitive to management tone or concerned about deteriorating exteriors and pet waste on grounds should visit in person first.

What this place gets right

Fast after-hours maintenance response
Dedicated maintenance technicians
Clean common areas
Resort-style pool and fitness center

Before you tour or apply

Maintenance technicians Kendrick, Adal, and Damian named across multiple reviews for emergency and routine repairs
Emergency AC repairs noted as same-day
After-hours weekend service availability
Manager Brandy cited in both positive complaint resolutions and negative interaction
Pet waste and broken exterior doors mentioned as ongoing issues

Resident ratings

Pet-Friendly Apartments: Pet yard and amenities offered, but reviews report pet waste on exterior grounds and cleanliness concerns.
Luxury Apartments: Resort amenities (pool, fitness, theater) praised as clean and well-maintained; interiors highlight quality kitchens and closets.
Townhome & Garden-Style Communities: Private patios/balconies available; limited specific review evidence on this category.

How it stacks up

Rated 4 against a 4.01 average across the 777 luxury apartments businesses listed here.
Has more Google reviews than 75% of the businesses in this directory.

How we scored this

How We Score

Star rating 33

Review volume 100

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Breaking down the ratings

135

FAQ

How fast do maintenance emergencies get handled?: Residents report same-day AC repairs and after-hours weekend response; Kendrick and Adal are cited for arriving on time after work hours.
What are the pet fees?: First pet fee is $300, pet deposit is $300, and pet rent is $20 per month (per their website).
What amenities are included?: Resort-style pool, 24-hour fitness center, high-definition movie theater, pet yard, private patio or balcony, and optional garage.

Contact

Phone: +1512-598-6436
Website: https://www.highlandsatx.com/
Address: 1501 S Heatherwilde Blvd, Pflugerville, TX 78660
Open in Google Maps

Last verified 2026-09-08

Leasing office hours

Monday: 08:30-17:30
Tuesday: 08:30-17:30
Wednesday: 08:30-17:30
Thursday: 08:30-17:30
Friday: 08:30-17:30
Saturday: 10:00-17:00
Sunday: Closed

As listed on Google.

Straight from their site

Services listed

Resort-style pool24-hour fitness centerHigh definition movie theaterPet yardPrivate patio or balconyOptional garageOne-, two-, and three-bedroom apartments

Published prices

Pet fee (first pet): $300
Pet deposit (first pet): $300
Pet rent per month (first pet): $20 per month

As published by the business on its own website; not independently verified.

Request a quote

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