17 low data
Avalonbay Northtown
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Luxury Apartments
Edenbrook Ridge
Luxury ApartmentsSenior Living ApartmentsPet-Friendly ApartmentsStudent HousingTownhome & Garden-Style Communities
- Location
- Pflugerville
- Services
- Luxury Apartments, Senior Living Apartments, Pet-Friendly Apartments
- Reviews
- 35
- Ranking
- #481 in Luxury Apartments
- Best for
- Families and professionals seeking new, clean apartments in a peaceful location who value responsiveness during leasing.
Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.
What we found
New residents often praise the clean units, peaceful grounds, and welcoming front-desk staff, particularly Genesis Valle, who helps people through the leasing process smoothly. However, complaints center on amenities advertised as 24-hour that only open during office hours, management becoming dismissive after lease signing, and strict fining for minor violations that feels retaliatory to tenants who voice concerns.
Praised for
- clean, well-maintained property
- friendly, welcoming staff (especially Genesis Valle)
- responsive move-in experience
- peaceful location
- spacious units
Watch-outs
- amenities unavailable or non-functional (gym, pool, movie theater only open during office hours)
- poor communication and unresponsive management
- passive-aggressive tone from management after move-in
- strict enforcement and frequent fines
- discriminatory application practices
- mismatch between promises and delivery
friendly-staffwell-maintainedresponsive-managementpoor-communicationunresponsive-maintenanceclean-common-areas
Best for: Families and professionals seeking new, clean apartments in a peaceful location who value responsiveness during leasing.
Think twice if: Think twice if you need 24/7 gym access, reliable maintenance repairs, or flexibility with lease enforcement; communication after move-in has been inconsistent and management strict.
What this place gets right
- spacious, clean units
- friendly leasing staff
- new property (opened within last year)
- AT&T fiber available in units
Before you tour or apply
- Genesis Valle named for strong customer service during leasing
- AT&T fiber pre-built in units
- Washer/dryer hookups available (rental or purchase required)
- Property opened approximately one year ago
- Gym and movie theater restricted to office hours only
- Pool and amenity facilities have reported malfunctions
- No dedicated pet area or dog wash despite pet-friendly designation and $400 pet deposit
Resident ratings
- Townhome & Garden-Style Communities
- Units consistently praised for cleanliness and spaciousness; community maintenance high, but amenities underperform promises.
- Pet-Friendly Apartments
- Marketed as pet-friendly with $400 pet deposit, but no dog area, dog wash, or designated pet facilities despite marketing.
- Luxury Apartments
- Upgraded kitchens and AT&T fiber appeal; however, amenities malfunction (pool, gym, movie theater) and strict management undercut luxury positioning.
How it stacks up
- Rated 3.9 against a 4.01 average across the 780 luxury apartments businesses listed here.
- Has more Google reviews than 15% of the businesses in this directory.
How we scored this
How We Score Star rating 30
Review volume 68
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30
Breaking down the ratings
5
25
4
0
3
1
2
0
1
9
FAQ
- Are the gym and amenities open 24/7 as advertised?
- No. The gym and movie theater are only open during office hours, despite being marketed as 24-hour. Multiple residents report this as misleading.
- What is included with a pet-friendly apartment?
- The business charges a $400 pet deposit, but offers no designated dog area, dog wash, or dedicated pet facilities on the property.
- Do apartments come with washer and dryer hookups?
- Yes, hookups are available. However, you must either rent or purchase your own units; they are not provided.
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58
Oxford at Santa Clara Apartments
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Five-star and one-star reviews split sharply. Visitors and new residents consistently praise the leasing team-named staff like Kai, Roberto, and Gerby appear multiple times for going extra miles during tours and move-ins. The office organizes regular resident events. Yet long-term residents report a stark reversal after signing: broken front gates left unfixed for years, repeated theft (bicycles, car tools, mail), cockroaches residents say management won't address, and a consistent pattern of staff telling residents problems are "in the computer" but not their responsibility. Parking enforcement is aggressive; security lapses are widespread and acknowledged by residents themselves as the main pain point. Property finishes live up to marketing (granite countertops, quiet units, good maintenance response), but management appears to prioritize marketing and enforcement over resident safety and follow-through on repairs.
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68
The Highlands Luxury Apartments
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Most residents praise the maintenance crew-Kendrick, Adal, and Damian are named repeatedly for quick emergency repairs and consistent upkeep-and highlight clean hallways and well-kept grounds. Management responds to noise complaints, though some report inconsistent rule enforcement and poor communication from leadership; a few reviewers note deteriorating exterior conditions and pet waste problems despite the stated pet-friendly amenities. The strong point is responsiveness to service requests and a clean interior. The soft spot is building-wide upkeep and management's tone when residents push back on policies.
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