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Shoal Creek North

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 19 Google reviews · How we rank ›

4.5(19) 64 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Shoal Creek North
Service
Luxury Apartments
Reviews
19

What we found

Most residents love the quiet surroundings and tight-knit community feel, with leasing staff and maintenance earning consistent praise for responsiveness. However, a significant voice reports serious maintenance issues (chemical odors, water damage, HVAC problems) met with silence, compounded by office hours that make follow-up nearly impossible and high energy bills that persist despite repair requests.

Praised for
  • responsive, friendly leasing and maintenance staff
  • quiet, peaceful community atmosphere
  • strong sense of community and neighborliness
  • well-maintained grounds and common areas
Watch-outs
  • unresponsive maintenance and poor communication on serious issues
  • high utility bills and lack of energy efficiency
  • inconsistent safety response to troublesome residents
responsive-managementwell-maintainedquiet-communityfriendly-staffslow-maintenance
Best for: residents seeking a quiet, community-oriented setting with responsive leasing support.
Think twice if: high energy bills and slow response to serious maintenance complaints are deal-breakers; safety concerns reported by longer-term residents.

What this place gets right

  • tight-knit, diverse community with frequent social activities
  • consistently responsive leasing and maintenance staff (especially Keshani)
  • quiet, enclosed courtyard layout with strong sense of security

Before you tour or apply

  • Keshani (Resident Coordinator) praised for warmth, community events, and going above and beyond
  • Nico (leasing staff) noted for patience with complex move-in situations
  • Rafael (maintenance technician) praised for responsiveness and kindness
  • Cade (previous Resident Coordinator) consistently praised for property pride and pool maintenance
  • Robin Turner (property supervisor mentioned 4+ years ago) known for staff coordination and holiday gifts
  • Residents report electric bills ranging $60-160 monthly year-round, with one bill exceeding $300 in August
  • Maintenance requests sometimes met with 'call the energy line' AI response with minimal help

Resident ratings

Luxury Apartments
Renovated units and well-maintained grounds praised; older non-renovated units lack energy efficiency and have cheap finishes.

How it stacks up

  • Rated 4.5 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 6% of the businesses in this directory.

What keeps coming up

responsive staffquiet communityfriendly residentsleasebedroommanagementenergyquietlocationmaintenance

How we scored this

How We Score
Star rating 48
Review volume 56
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Rating breakdown

5
15
4
2
3
0
2
0
1
2

FAQ

Is this a quiet place to live?
Yes. Reviewers consistently describe it as very quiet and peaceful, with an enclosed courtyard design that reinforces that feel. One reviewer notes it's not suitable if you're looking for a party-oriented complex.
What are the utilities like?
Multiple residents report high energy bills ($60-160 per month typical, one instance of $300+) despite reasonable thermostat settings. The complex is noted as not energy-efficient.
How responsive is the maintenance team?
Staff typically respond quickly to routine requests, but serious issues like chemical odors and HVAC problems have been met with delays and vague guidance; office hours (Monday, Wednesday, Friday, closing at 6) limit access.
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Last updated 2026-07-17