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Shoal Creek North

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 20 Google reviews · How we rank ›

4.5(20) 67 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Shoal Creek North
Location
North Shoal Creek, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
20
Ranking
#441 in Luxury Apartments
Best for
young professionals and small families seeking peaceful community over nightlife.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Most residents praise the peaceful community feel, attentive staff like Keshani and Rafael, and convenient location near restaurants and shopping. A small but serious minority report unaddressed maintenance issues, poor air quality, and safety concerns that management seemed slow to take on.

Praised for
  • quiet, welcoming community
  • responsive, caring staff
  • convenient north Austin location
  • well-maintained grounds and amenities
Watch-outs
  • unresponsive maintenance on air quality and safety issues
  • high energy bills on older units
  • safety concerns with newer residents
  • limited office hours and AI phone system
quiet-communityfriendly-staffresponsive-managementwell-maintainedsafe-secure
Best for: young professionals and small families seeking peaceful community over nightlife.
Think twice if: older units may have high AC bills; maintenance response to serious issues like air quality and safety can be slow.

What this place gets right

  • tight-knit, quiet residential community
  • staff go above and beyond (Keshani, Rafael, Nico praised by name)
  • courtyard layout feels secure and peaceful
  • walkable to restaurants and shopping

Before you tour or apply

  • Keshani (Resident Coordinator) organizes activities and goes above and beyond
  • Rafael (maintenance technician) responsive and hardworking
  • Nico (leasing) patient with paperwork and move-in support
  • older units report electric bills $60-$160/month, one spike to $300+
  • courtyard layout creates enclosed feel
  • property supervisor Robin Turner noted for holiday handwritten cards and gifts
  • Cade (previous Resident Coordinator) highly praised for pool maintenance
  • AI phone system for energy maintenance provides no help

Resident ratings

Luxury Apartments
Newly renovated units attract praise; older units criticized for cheap finishes and poor energy efficiency.
Pet-Friendly Apartments
Dog park and courtyard layout praised by pet owners for safety and community feel.

How it stacks up

  • Rated 4.5 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 10% of the businesses in this directory.

What keeps coming up

responsive staffinviting communityquiet communityfriendly residentsleaseoffice staffbedroommanagementenergylocation

How we scored this

How We Score
Star rating 49
Review volume 57
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
16
4
2
3
0
2
0
1
2

FAQ

Is there in-unit laundry?
No. Onsite laundry is available but not in-unit washers or dryers.
How are pets accommodated?
The complex has a dog park and welcomes pets. The courtyard layout is noted as secure for pets.
What are the office hours?
Monday, Wednesday, and Friday; the office closes at 6 p.m. (though one recent review noted no agent available at 5 p.m. on Wednesday).
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Last updated 2026-09-08