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Presidium 183 Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 55 Google reviews · How we rank ›

4.1(55) 62 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Presidium 183 Apartments
Location
North Burnet–Gateway, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
55
Ranking
#327 in Luxury Apartments
Best for
professionals seeking resort-style amenities and attentive staff who can tolerate ongoing building-system quirks.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Presidium 183 delivers a luxury feel through polished amenities and attentive staff, but finish quality and building systems consistently disappoint. Residents praise Miranda and the leasing team for going above and beyond, the resort-style pool and fitness offerings, and the calm courtyard atmosphere. Yet repeated false fire alarms (20-40 minutes to clear, often at night), elevator outages lasting over a week, pest issues traced to poor patio door sealing, and slow WiFi undermine the premium price. When management addresses complaints, they act quickly, but structural problems need attention before this property lives up to its luxury positioning.

Common-area maintenance lags despite the clean aesthetic: loud music from events creates nightclub-like conditions, trash accumulates, and security concerns (package theft, homeless presence) go unresolved. Maintenance staff are quick on small requests but struggle with recurring issues requiring multiple site visits. The team feels like family when things go right; the systems feel half-finished when they do not.

Praised for
  • responsive, friendly staff (especially property manager Miranda)
  • clean, well-maintained property with resort-like feel
  • impressive amenities (pool, fitness center, sauna, grab-and-go snack bar)
  • luxury finishes and courtyard views
Watch-outs
  • repeated false fire alarms in middle of night
  • poor quality control on finishes (caulking, damaged fixtures, water sealing)
  • slow maintenance response on complex issues
  • elevator breakdowns lasting days to weeks
  • slow and inconsistent WiFi despite premium price
  • noise from common-area music events
  • trash and cleanliness lapses in common areas
  • package theft from mailroom
  • homeless individuals on property
responsive-managementunresponsive-maintenancewell-maintainedclean-common-areasslow-maintenancepackage-theftoverpriced
Best for: professionals seeking resort-style amenities and attentive staff who can tolerate ongoing building-system quirks.
Think twice if: you work from home (WiFi issues), live on upper floors (repeated elevator outages), or are sensitive to noise from late-night events.

What this place gets right

  • attentive, go-the-extra-mile leasing and property management team
  • extensive amenities (pool, sauna, fitness center, co-working, java bar)
  • brand-new construction with resort-like courtyard feel
  • elevator and in-unit washer-dryer access

Before you tour or apply

  • Property manager Miranda frequently praised for after-hours help and proactive resident care
  • false fire alarms recur regularly at night, taking 20-40 minutes to silence
  • elevator outages last days to over a week
  • patio door sealing issues led to pest infestations (flies, ants, spiders) requiring multiple maintenance visits
  • WiFi charged at premium rate but described as slow and inconsistent with random disconnections
  • grab-and-go acai bowl snack bar praised by residents
  • private dog park available

Resident ratings

Luxury Apartments
polished amenities and courtyard design deliver luxury feel, but finish quality issues (caulking, chipped fixtures, water sealing) and building-system problems (fire alarms, elevator) undermine the premium positioning
Pet-Friendly Apartments
dog park available and praised; one resident noted residents should do better cleanup after dogs

How it stacks up

  • Rated 4.1 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 22% of the businesses in this directory.

What keeps coming up

brand new apartmentssaunahelpful staffdog parkproperty tourHas elevatorgymleasing teamsecurityexterior doors

How we scored this

How We Score
Star rating 38
Review volume 76
Review recency 100
Review sentiment 39
Profile completeness 100
Verification 30

Breaking down the ratings

5
38
4
5
3
1
2
1
1
10

FAQ

What happens when the elevator breaks down?
Recent outages have lasted days to over a week with little communication. The office closes 20-30 minutes before posted 6pm closing time.
Is WiFi included or reliable?
WiFi is available but charged at a premium rate and has been described as slow, inconsistent, and prone to random disconnections. Not ideal for work-from-home.
How responsive is maintenance?
Maintenance is quick on small requests, but complex issues like patio door sealing have required multiple site visits and direct resident supervision to resolve.
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Last updated 2026-09-22