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Presidium 183 Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 52 Google reviews · How we rank ›

4.3(52) 70 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Presidium 183 Apartments
Location
North Burnet–Gateway, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
52
Ranking
#141 in Luxury Apartments
Best for
Renters seeking luxury finishes and premium service who prioritize responsiveness over cutting-edge reliability.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Most residents praise the brand-new finishes, resort-style amenities, and especially the staff's responsiveness and care. Miranda and Janelle, named by multiple reviewers, earn consistent credit for going above and beyond. Noise and security issues have surfaced, though management reportedly addressed the noise complaint quickly.

Common problems include frequent elevator outages taking days to repair and slow, unreliable internet despite premium pricing. Residents on upper floors find broken elevators particularly frustrating. A few note trash in common areas and homeless individuals around the property. The leasing office closes before 6 pm, leaving no evening contact option.

Praised for
  • responsive maintenance and staff
  • luxury feel and modern amenities
  • community events and activities
  • friendly and caring management
Watch-outs
  • elevator reliability and repair delays
  • inconsistent WiFi and internet speed
  • noise in common areas
  • security concerns and package theft
  • leasing office hours
responsive-managementwell-maintainedfriendly-staffgreat-amenitiessafe-secureslow-maintenancenoisy-neighbors
Best for: Renters seeking luxury finishes and premium service who prioritize responsiveness over cutting-edge reliability.
Think twice if: Elevator downtime lasting days, slow WiFi despite premium pricing, and noise in common areas have frustrated upper-floor residents who work from home.

What this place gets right

  • New construction with high-end finishes
  • Resort-style amenities including sauna, pool, and gym
  • Exceptionally responsive and caring staff
  • Community events and resident perks

Before you tour or apply

  • Miranda (property manager) and Janelle Timm (leasing staff) named repeatedly for exceptional care
  • Elevator reliability issues documented with repairs taking over a week
  • Resident java bar and grab-and-go snack area mentioned as favorites
  • Don Toliver ticket raffle held for residents
  • WiFi is premium but described as slow and inconsistent
  • Leasing office closes before stated 6 pm closing time

Resident ratings

Luxury Apartments
New construction with resort-quality finishes and high-end amenities praised; elevator outages and WiFi issues are points of frustration.
Pet-Friendly Apartments
Dog park available; residents appreciate the space but note some residents don't clean up after their pets in common areas.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 21% of the businesses in this directory.

What keeps coming up

brand new apartmentssaunahelpful staffdog parkproperty tourHas elevatorgymleasing teamsecurityexterior doors

How we scored this

How We Score
Star rating 47
Review volume 75
Review recency 100
Review sentiment 59
Profile completeness 100
Verification 30

Breaking down the ratings

5
38
4
5
3
1
2
1
1
7

FAQ

Does Presidium 183 have accessible parking and entrances?
Yes, the complex has wheelchair-accessible parking and entrance.
What's included in the on-site amenities?
Pool, sauna with hydro spa, fitness center, co-working lounges, resident java bar, grab-and-go snack area, and dog park. EV charging stations and private garages are also available.
How responsive is maintenance here?
Multiple residents report maintenance is very responsive to work orders and requests. However, elevator outages have taken several days to repair in some cases.

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Presidium Waterford Apartments

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Most residents praise the luxury finishes, resort-style amenities, and standout staff members like Blanca and Rachel who handle leasing and service requests with genuine care. Persistent complaints center on parking frustration (overcrowded, slow gate, narrow visibility), occasional maintenance delays despite claims of speed, and serious concerns from a small number of residents about security responsiveness and email communication gaps.

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Luca Apartments
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Luca Apartments

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Luca divides sharply. Five-star reviewers consistently praise the leasing team-especially Megan, Zakia, and Andre-for going above and beyond during sign-up and move-in, handling requests quickly and staying accessible. Many residents renew leases and cite clean amenities, good maintenance follow-up, and genuine staff warmth. One-star reviewers paint a different picture: chronic gate failures that invite theft, broken package lockers, noisy neighbors with weak soundproofing, and management indifference to complaints about trash, odors, and unresolved maintenance (including weeks-long construction disruptions). The divide appears to track tenure-newer, happy residents contrast with longer-tenants who say the property is deteriorating and management ignores accountability. The core tension is execution: stellar front-office service masks operational failures in security, upkeep, and complaint resolution. New residents praise the move-in experience; established ones report that enthusiasm does not extend to ongoing property care or crisis response.

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The Albright
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Staff at The Albright build genuine relationships with residents and go out of their way to help. Kelsey, Madelyn, Racheal, and others are named repeatedly for patience, professionalism, and personal attention. The property is clean and modern, with well-designed amenities and quick maintenance response. Pet owners feel particularly valued here. Yet some residents report serious quality issues: cabinets and flooring that fail quickly, inadequate mail security, thin walls, a cramped garage, and inconsistent building services. One long-term tenant noted the complex cuts corners in construction and ignores complaints. Noise, package theft, and security concerns have frustrated others. The gap between the polished touring experience and daily living reality appears real.

Luxury ApartmentsPet-Friendly Apartments

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Last updated 2026-09-08