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Presidium 183 Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 48 Google reviews · How we rank ›

4.2(48) 69 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Presidium 183 Apartments
Service
Pet-Friendly Apartments
Reviews
48

What we found

Residents consistently praise the brand-new interiors, well-kept grounds, and genuinely helpful leasing and maintenance teams. The pool, dog park, and fitness center see heavy use and are kept clean. Several reviewers named specific staff members (Janelle Timm, Miranda, Scott) for going above and beyond.

The elevator breaks down frequently, sometimes for over a week, with little advance notice to residents on higher floors. Internet is slow and drops randomly, problematic for remote workers. Package theft from the mailroom has been reported, and the leasing office closes before its posted 6 p.m. time.

Praised for
  • brand new, luxury finishes
  • responsive, friendly staff
  • well-maintained amenities (pool, fitness, dog park)
  • thoughtful resident events
Watch-outs
  • elevator breakdowns lasting days
  • slow, unreliable internet
  • poor communication during outages
  • package theft risk
responsive-managementwell-maintainedfriendly-staffslow-maintenancepackage-theft
Best for: Pet owners and remote workers who prioritize new finishes and staff attentiveness over complete infrastructure reliability.
Think twice if: Elevator maintenance and internet stability are critical to you, or if building infrastructure has to be bulletproof from day one.

What this place gets right

  • brand-new construction with luxury finishes
  • exceptional service-minded staff
  • premium amenities (pool, sauna, dog park, EV charging)
  • pet-friendly with dedicated dog park

Before you tour or apply

  • Staff members named: Janelle Timm (leasing), Miranda (community manager), Scott (leasing)
  • Dog park is clean and well-stocked with bags
  • Grab-and-go snack bar with acai bowls
  • Valet trash service
  • Elevator outages lasting over a week reported
  • Premium internet pricing but unreliable service
  • Resident-hosted vendor events held on-site

Resident ratings

Pet-Friendly Apartments
Dog park praised for cleanliness and bag supply; pet owners report excellent experience overall.

How it stacks up

  • Rated 4.2 against a 3.99 average across the 343 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 16% of the businesses in this directory.

What keeps coming up

brand new apartmentssaunahelpful staffdog parkproperty tourHas elevatorgymleasing teamexterior doorssecurity

How we scored this

How We Score
Star rating 42
Review volume 73
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
35
4
4
3
1
2
1
1
7

FAQ

Is there a dog park?
Yes. Reviewers say it is clean and always stocked with waste bags.
What happens if the elevator breaks down?
Repairs can take several days to over a week. Management does not always communicate timelines to residents in advance.
Is the internet included or reliable?
The business charges a premium for internet, but multiple reviewers report it is slow, inconsistent, and drops randomly.

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Broadstone North ATX delivers excellent tour experiences and genuine appeal for location and price, but resident satisfaction diverges sharply. Longtime tenants report recurring problems with elevator reliability, thin construction (noise bleeding from units and track beds), and slow or incomplete maintenance work. Staff who greet prospective residents are skilled and warm; management responsiveness to actual residents is inconsistent. Pet fees are $25 screening, $400 move-in, and $25 monthly per pet. Common complaints cluster around infrastructure (elevator failures, poor appliances, hallway maintenance) and acoustic isolation. A dog park exists but can draw early morning noise. Positives include the gym, pool, nearby transit, and reasonable rent for North Austin. Residents note management turnover; older reviews mention staff members (Max, Baye) now gone. Most five-star reviews are from apartment tours; most sustained complaints come from residents in year one.

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Staff members Emily, Ashton, and Tyler consistently earn praise for patience and going above and beyond during move-in and lease issues. Residents highlight solid unit construction, thoughtful layouts, and responsive maintenance that contrasts sharply with other Austin complexes. The main friction point is selective lease enforcement: a long-term resident reported months of noise complaints and documented violations that escalated slowly, leaving her in physical distress. Cigarette smell lingers in hallways, pet waste appears occasionally, and the package locker has extended outages. Despite these gaps, most residents feel the location, amenities, and staff attention make the property feel like home.

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Last updated 2026-07-17