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Presidium Waterford Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 127 Google reviews · How we rank ›

4.5(127) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Presidium Waterford Apartments
Location
North Burnet–Gateway, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
127
Ranking
#23 in Luxury Apartments
Best for
Professionals and families seeking upscale finishes, amenities, and attentive service; pet owners.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Five-star reviewers consistently praise the office staff, leasing team, and maintenance responsiveness, along with immaculate grounds and upscale amenities. Recurring concerns include slow elevators, parking frustrations, traffic noise from nearby Highway 183, and inconsistent communication-particularly unread emails. One reviewer reported security issues and slow incident response.

Praised for
  • friendly, attentive office and leasing staff
  • responsive maintenance
  • upscale amenities and resort-style grounds
  • luxury hotel atmosphere
  • strong sense of community
Watch-outs
  • slow elevators and high traffic congestion
  • problematic parking (gate failures, visibility, reserved spots rarely used)
  • loud due to proximity to Highway 183
  • communication gaps via email
  • maintenance quality inconsistency
responsive-managementfriendly-staffwell-maintainednoisy-neighborsparking-issuesgreat-amenities
Best for: Professionals and families seeking upscale finishes, amenities, and attentive service; pet owners.
Think twice if: Traffic noise from Highway 183 is significant; parking can be tight and frustrating; email communication may go unanswered.

What this place gets right

  • attentive office and leasing staff (Blanca, Rachel named)
  • responsive maintenance team
  • immaculate grounds and hotel-caliber amenities
  • strong community events and resident engagement

Before you tour or apply

  • Leasing staff Blanca and Rachel named for exceptional service
  • Maintenance responsive but quality varies (fire alarm battery change took 2 hours)
  • Parking gate breaks frequently
  • Community events organized by staff
  • First-floor residents report highway noise
  • Disabled residents accommodated with lease negotiation

Resident ratings

Luxury Apartments
Immaculate grounds and upscale amenities (pool, yoga lawn, co-working lounge) deliver luxury hotel feel; maintenance and leasing staff praised.
Pet-Friendly Apartments
Pet-friendly units available, but no dog park on-site; cross-property dog park access reportedly restricted.

How it stacks up

  • Rated 4.5 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we scored this

How We Score
Star rating 61
Review volume 91
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
108
4
3
3
3
2
1
1
12

FAQ

Is there a dog park?
The property is pet-friendly, but residents report no on-site dog park and restricted access to the dog park at a sister property.
How close is it to Highway 183?
The property is adjacent to Highway 183; lower floors experience noticeable traffic noise.
What is the move-in process like?
Reviewers report fast and simple move-in; leasing staff (notably Blanca and Rachel) handle questions and communication well.

Similar apartment complexes nearby

Presidium 183 Apartments
62

Presidium 183 Apartments

4.1(55)✓ Google-verified

Presidium 183 delivers a luxury feel through polished amenities and attentive staff, but finish quality and building systems consistently disappoint. Residents praise Miranda and the leasing team for going above and beyond, the resort-style pool and fitness offerings, and the calm courtyard atmosphere. Yet repeated false fire alarms (20-40 minutes to clear, often at night), elevator outages lasting over a week, pest issues traced to poor patio door sealing, and slow WiFi undermine the premium price. When management addresses complaints, they act quickly, but structural problems need attention before this property lives up to its luxury positioning. Common-area maintenance lags despite the clean aesthetic: loud music from events creates nightclub-like conditions, trash accumulates, and security concerns (package theft, homeless presence) go unresolved. Maintenance staff are quick on small requests but struggle with recurring issues requiring multiple site visits. The team feels like family when things go right; the systems feel half-finished when they do not.

Luxury ApartmentsPet-Friendly Apartments
Luca Apartments
66

Luca Apartments

4.0(145)✓ Google-verified

The leasing team earns consistent praise for thorough tours and genuine helpfulness, particularly staff members Zakia, Andre, and Megan. Yet long-term residents report a troubling split: recent movers and lease renewals highlight clean units, responsive office staff, and strong amenities, while others document recurring failures-broken gates enabling package theft, slow repairs, hallway trash, and poor communication during maintenance. One resident lived through weeks of uncoordinated construction in their unit with no clear timeline or proactive updates. The property attracts both devoted renters planning to stay and frustrated residents departing over safety and management accountability. Newcomers tend to praise the initial tour and move-in experience. Residents with longer tenure or maintenance issues describe a pattern of office promises followed by silence, staff turnover, and cleanliness deterioration. The security concerns (homelessness, theft, break-ins) and trash management appear to stem from enforcement gaps rather than staff indifference, though residents expect a "luxury" property to solve these problems faster.

Luxury ApartmentsPet-Friendly Apartments
The Albright
73

The Albright

4.3(99)✓ Google-verified

Staff at The Albright build genuine relationships with residents and go out of their way to help. Kelsey, Madelyn, Racheal, and others are named repeatedly for patience, professionalism, and personal attention. The property is clean and modern, with well-designed amenities and quick maintenance response. Pet owners feel particularly valued here. Yet some residents report serious quality issues: cabinets and flooring that fail quickly, inadequate mail security, thin walls, a cramped garage, and inconsistent building services. One long-term tenant noted the complex cuts corners in construction and ignores complaints. Noise, package theft, and security concerns have frustrated others. The gap between the polished touring experience and daily living reality appears real.

Luxury ApartmentsPet-Friendly Apartments

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Last updated 2026-09-22