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The Albright

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 99 Google reviews · How we rank ›

4.3(99) 73 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Albright
Location
North Shoal Creek, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
99
Ranking
#322 in Luxury Apartments
Best for
Pet owners seeking upscale community with strong staff relationships and social events.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Staff at The Albright build genuine relationships with residents and go out of their way to help. Kelsey, Madelyn, Racheal, and others are named repeatedly for patience, professionalism, and personal attention. The property is clean and modern, with well-designed amenities and quick maintenance response. Pet owners feel particularly valued here.

Yet some residents report serious quality issues: cabinets and flooring that fail quickly, inadequate mail security, thin walls, a cramped garage, and inconsistent building services. One long-term tenant noted the complex cuts corners in construction and ignores complaints. Noise, package theft, and security concerns have frustrated others. The gap between the polished touring experience and daily living reality appears real.

Praised for
  • Staff go above and beyond (Kelsey, Madelyn, Racheal, Rick, Matthew mentioned repeatedly)
  • Clean, well-maintained property with modern finishes and new appliances
  • Strong community feel with resident events and relationships
  • Responsive maintenance team (24-hour response times reported)
  • Pet-friendly culture; staff treat dogs with genuine care
  • Great location in North Austin with convenient amenities access
  • Quality amenities (rooftop terrace, fitness center, clubhouse, pool, coworking spaces)
Watch-outs
  • Construction noise and disruption (pool area rebuild mentioned)
  • Package theft is frequent; mail security was initially a concern
  • Quality control issues: cabinet doors failing, warped flooring, unfastened carpet
  • Thin walls and noise from doors/gates slamming
  • Tight parking garage entrance risks vehicle damage
  • Inconsistent trash and recycling collection
  • Security concerns: stairway doors don't lock properly
  • Management suppressed resident complaints rather than fixing issues
  • Towing incidents without clear justification
responsive-managementfriendly-staffwell-maintainedclean-common-areasgreat-amenitiesnoisy-neighborspackage-theftsafe-securerenovated-unitsoverpriced
Best for: Pet owners seeking upscale community with strong staff relationships and social events.
Think twice if: Quality issues (failing finishes, warped floors, unfastened carpet) and frequent package theft suggest cutting corners despite premium pricing.

What this place gets right

  • Named staff members consistently praised for professionalism and going beyond expectations
  • Pet-friendly culture with staff who genuinely care for residents' animals
  • Modern finishes, spacious floor plans, and strong community events
  • Quick maintenance response (24-hour service documented)

Before you tour or apply

  • Staff members named as key differentiators: Kelsey (property manager), Madelyn, Racheal, Rick, Matthew in leasing; Joshua, Jason, Rosa in maintenance
  • 24-hour maintenance response time reported by one resident
  • Pet care praised: staff treat resident dogs with personal attention and excitement
  • Up to 10 weeks free move-in concession offered (mentioned in one review)
  • On-site market/convenience store mentioned
  • Package monitoring in mail area noted
  • Pool area under reconstruction with noise complaints
  • Greystar-managed property

Resident ratings

Luxury Apartments
Modern finishes and spacious layouts praised, but cost-cutting on construction (warped floors, failing cabinets) raises value questions.
Pet-Friendly Apartments
Staff treat pets with genuine care and enthusiasm; residents feel their dogs are welcomed as part of community.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

What keeps coming up

new propertypinball machinescozy amenitiesmodern stylenew appliancesleasing teamswimming poolclubhouseresident eventssense of community

How we scored this

How We Score
Star rating 49
Review volume 87
Review recency 100
Review sentiment 58
Profile completeness 100
Verification 30

Breaking down the ratings

5
79
4
3
3
0
2
3
1
14

FAQ

How quickly does maintenance respond?
One resident reported a maintenance visit within 24 hours of requesting help.
Is The Albright a good fit for pet owners?
Yes. Staff are known for treating resident pets with personal care and genuine enthusiasm. Multiple reviews highlight how welcoming the leasing team is to dogs.
What amenities are included?
The property offers a fitness center, rooftop terrace, swimming pool, clubhouse, coworking spaces, and an on-site market. The business's website also lists virtual tours.
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Last updated 2026-09-08