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10X Living at Grandview

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 376 Google reviews · How we rank ›

3.8(376) 65 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
10X Living at Grandview
Location
Jester, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
376
Ranking
#468 in Luxury Apartments
Best for
Luxury apartment seekers prioritizing space, views, and amenities over rapid maintenance response.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

First-time visitors often leave five-star reviews after tours praising the views and pool. Long-term residents encounter a different reality: maintenance requests languish for weeks or months, staff don't return calls or emails, and common areas fall into disrepair despite premium pricing.

Move-in quality is inconsistent and sometimes poor. Residents report unfixed damage, broken appliances, air conditioning failures, mold, and pest issues. Staff turnover is high, and when problems finally get addressed, communication gaps mean work restarts from scratch. The property's best features (spacious units, amenities, location near nature) exist alongside chronic operational dysfunction.

Praised for
  • spacious apartments with views
  • resort-style pool
  • helpful staff members
  • fitness center
  • natural surroundings and trails
Watch-outs
  • maintenance severely backlogged (weeks to months)
  • unresponsive management and communication failures
  • common areas poorly maintained and dirty
  • high utility fees on top of base rent
  • broken appliances and unfixed damage at move-in
responsive-managementunresponsive-maintenanceslow-maintenancewell-maintainedclean-common-areasgreat-amenitiesfriendly-staff
Best for: Luxury apartment seekers prioritizing space, views, and amenities over rapid maintenance response.
Think twice if: Maintenance-dependent issues are critical to you. Wait times exceed one month for major repairs, staff turnover is high, and communication gaps are common.

What this place gets right

  • spacious floor plans with Hill Country views
  • resort pool and full fitness center
  • pet-friendly with no weight restrictions
  • natural hiking trails and quiet surroundings

Before you tour or apply

  • Assistant manager Isabelle praised for lease process help
  • Maintenance technician Fabian noted for fast response
  • Gym equipment stolen months ago and not replaced
  • AC units old and frequently malfunction (cooling fails to reach set temperature)
  • Move-in damage has included shattered windows, broken appliances, holes in garage walls, mold, and centipedes
  • Utility fees substantially higher than disclosed rent (estimate additional $100/month noted by resident)
  • Common area issues: pool area litter (beer cans, cigarette butts), bathroom cleanliness (feces, vomit, missing toilet paper), breezeway trash and bird feces left unaddressed for weeks
  • Gate malfunction intermittent

Resident ratings

Luxury Apartments
Beautiful, spacious units with premium views overshadowed by poor maintenance, move-in condition issues, and unresponsive staff.
Pet-Friendly Apartments
No weight restrictions welcome pets, but pool area lacks rules enforcement (unleashed animals, poor hygiene).

How it stacks up

  • Rated 3.8 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

What keeps coming up

mail roomhelpful staffbroken gatehiking trailsviewswelcoming staffpoolspacious apartmentsgymunhelpful staff

How we scored this

How We Score
Star rating 21
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
240
4
20
3
14
2
17
1
85

FAQ

What are the base rental prices?
One-bed studios start from $1,431/month; two-bed units from $1,646/month; three-bed units from $2,058/month. Note: residents report utility fees add roughly $100/month on top of base rent.
How long do maintenance repairs typically take?
Generally 5-7 days for routine requests, but major issues (AC, plumbing, appliance damage) have been reported taking weeks to months. Response times are inconsistent, and communication gaps are common.
Is the complex pet-friendly?
Yes. The community has no weight restrictions for pets and is fully pet-friendly. However, common areas sometimes lack oversight (unleashed animals have been reported in pool areas).
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Last updated 2026-09-22