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Pointe 360

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 44 Google reviews · How we rank ›

3.0(44) 50 low data composite score See reviews on Google
Pet-Friendly Apartments
Pointe 360
Location
Jester, Austin
Service
Pet-Friendly Apartments
Reviews
44
Ranking
#434 in Pet-Friendly Apartments
Best for
Dog owners seeking trails and community feel, but only under current management stability.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-24.

What we found

Deep divide in tenant experience hinges on management change. Under Donna (past three years), residents praise fast maintenance response, a close-knit community feel, and scenic trails nearby. Before her arrival and during transition periods, the property suffered severe neglect: flooding, mold, roaches, closed office, and mounting security deposit disputes. This business works best if you catch it now, but its reputation took years to rebuild.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive manager Donna
  • quiet location and trails
  • sense of community
  • friendly neighbors
Watch-outs
  • chronic flooding and foundation issues
  • roach and pest infestations
  • unresponsive prior management
  • ignored maintenance requests
responsive-managementunresponsive-maintenancepest-problemsquiet-communityfriendly-staff
Best for: Dog owners seeking trails and community feel, but only under current management stability.
Think twice if: Building is old with a documented history of flooding, mold, and pest problems; recent improvements depend heavily on one manager's tenure.

What this place gets right

  • Private hiking trails and green space
  • Attached garages and small yards available
  • Current manager (Donna) highly responsive
  • Dog park on-site

Before you tour or apply

  • Manager Donna credited with turning around community (praised by name in multiple recent reviews)
  • Private trail system for hiking
  • Attached garages and small yards in some units
  • No-smoking policy
  • History of unresponsive office and closed front desk during prior management
  • Roach infestations and flooding cited across multiple time periods

Resident ratings

Pet-Friendly Apartments
Dog park and yard access praised; roach and pest issues remain a serious ongoing concern despite management efforts.

How it stacks up

  • Rated 3 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 18% of the businesses in this directory.

What keeps coming up

quiet communityresponsive staffgarageproperty maintenanceHas dog parksense of communityfriendly neighborshiking trailleaselocation

How we scored this

How We Score
Star rating 0
Review volume 72
Review recency 69
Review sentiment 49
Profile completeness 100
Verification 30

Breaking down the ratings

5
17
4
4
3
3
2
1
1
19

FAQ

Does Pointe 360 have amenities for dogs?
Yes. The property has a dog park, and many units have small yards. Some units feature attached garages, which past residents valued for pet care.
Has the building had pest or flooding problems?
Multiple reviews from the past three years document roach infestations and recurring water damage. Under current manager Donna, maintenance response has improved, but structural issues persist.
Who is the current manager?
Donna has managed the property for approximately three years and is credited in recent reviews with fast maintenance response and community improvements.
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Last updated 2026-09-22