Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call

Collier Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 313 Google reviews · How we rank ›

4.1(313) 70 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingLuxury ApartmentsSenior Living ApartmentsPet-Friendly ApartmentsStudent HousingTownhome & Garden-Style Communities
Collier Apartments
Location
Pflugerville
Services
Affordable & Section 8 Housing, Luxury Apartments, Senior Living Apartments
Reviews
313
Ranking
#104 in Affordable & Section 8 Housing
Best for
Pet owners and single residents seeking community feel, if management issues have been resolved since recent complaints.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Collier is a mixed bag shaped by management transition. Many residents praise the welcoming staff, speedy fixes, and appealing spaces with a dog park; lease extensions and heartfelt testimonials from long-term residents reflect genuine satisfaction. However, recent reviews highlight a sharp divide: new management (Knightvest) has drawn complaints about unresponsive AC repairs during heat, pest infestations, condescending leasing staff, and rules applied inconsistently. Maintenance tickets sometimes sit unresolved for over a week, and residents report health concerns go unaddressed.

Timing matters here. Positive reviews clustered months ago praise former management and named staff like Sofia, Genesis, and Angelo. Recent one-star reviews, concentrated in the last two months, point to Knightvest's acquisition as a turning point. Current residents report unresponsive emergency maintenance, poor communication, and a shift in the property's priorities. Those seeking stability and community should ask whether the new ownership has stabilized these issues since the most recent complaints.

Praised for
  • friendly and responsive staff
  • quick maintenance response
  • well-maintained grounds and dog park
  • smooth leasing process
  • community feel and sense of belonging
Watch-outs
  • slow or unresponsive maintenance (AC, repairs)
  • pest problems (roaches, bugs, ants)
  • belittling management tone
  • inconsistent policies and broken promises
  • management change under Knightvest reduced attention
responsive-managementunresponsive-maintenancefriendly-staffpest-problemsquiet-communitywell-maintainedslow-maintenance
Best for: Pet owners and single residents seeking community feel, if management issues have been resolved since recent complaints.
Think twice if: Recent residents report AC outages lasting 7+ days in heat and slow response to maintenance tickets. Check current management responsiveness before signing.

What this place gets right

  • Dog park and pet-friendly amenities
  • spacious, bright units with individual character
  • pool and fitness center on-site
  • historically strong staff culture

Before you tour or apply

  • Named positive staff: Sofia, Genesis, Angelo Soto
  • Dog park maintained; doggie bags stocked
  • Management changed to Knightvest within last month; residents report decreased attention since then
  • AC repair complaints cite design flaws and parts delays
  • Pest infestations reported (roaches, bugs, ants)
  • Leasing process takes 3 days when smooth
  • Emergency maintenance unresponsive during heat emergency

Resident ratings

Pet-Friendly Apartments
Dog park well-maintained with stocked bags; one resident reported pet illness linked to pest infestation and poor AC.
Student Housing
Praised for community feel and smooth 3-day leasing process; current management rated as condescending and unresponsive to maintenance.
Senior Living Apartments
Staff cultural shift noted; former management friendly, current management perceived as belittling.
Affordable & Section 8 Housing
Accessible leasing, but management reliability questionable under current ownership.

How it stacks up

  • Rated 4.1 against a 3.98 average across the 186 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we scored this

How We Score
Star rating 40
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
199
4
42
3
12
2
10
1
50

FAQ

How long does the leasing process take?
When smooth, 3 days. Residents report variable experience depending on staff.
Is there a dog park?
Yes. Reviewers praise maintenance and stocked doggie bags, though one reported pest issues affecting pet health.
What amenities are on-site?
Swimming pool, fitness center, guest clubhouse, and dog park.
Request a quote

Similar apartment complexes nearby

Legacy Rental Homes
62

Legacy Rental Homes

4.1(33)✓ Google-verified

Victoria, the leasing officer, receives consistent praise for patience, kindness, and clear communication during the rental process. However, recent residents report serious move-in condition problems-dirty units, missing appliances, pest infestations, and broken systems-with maintenance staff failing to complete repairs as promised. Some tenants describe unexpected rent hikes months into their lease and describe management as dismissive of concerns. Long-term residents and those without maintenance issues report satisfaction with the community and neighborhood.

Luxury ApartmentsPet-Friendly ApartmentsStudent Housing
View profile
Stoneridge Apartments
62

Stoneridge Apartments

3.6(170)✓ Google-verified

New management and a maintenance crew have turned the property around, with tenants praising responsive staff, same-day AC repairs, and management that works with people during hardship. Ongoing concerns include the pool's inconsistent upkeep, past rodent and roach complaints (now reportedly controlled), and aging buildings that need renovation.

Affordable & Section 8 HousingLuxury ApartmentsSenior Living Apartments
View profile
LO
17 low data

Lone Oak Homes

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-22