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Lone Oak Homes
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Luxury Apartments
Legacy Rental Homes
Townhome & Garden-Style CommunitiesLuxury ApartmentsStudent HousingPet-Friendly Apartments
- Location
- Pflugerville
- Services
- Townhome & Garden-Style Communities, Luxury Apartments, Student Housing
- Reviews
- 33
- Ranking
- #10 in Townhome & Garden-Style Communities
- Best for
- Families and professionals seeking pet-friendly townhomes in a quiet residential area, especially those comfortable with self-advocating for repairs and move-in condition verification.
Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.
What we found
Victoria, the leasing officer, receives consistent praise for patience, kindness, and clear communication during the rental process. However, recent residents report serious move-in condition problems-dirty units, missing appliances, pest infestations, and broken systems-with maintenance staff failing to complete repairs as promised. Some tenants describe unexpected rent hikes months into their lease and describe management as dismissive of concerns. Long-term residents and those without maintenance issues report satisfaction with the community and neighborhood.
Praised for
- Victoria's helpfulness and responsiveness at leasing office
- fast maintenance response and issue resolution
- quiet community and friendly neighbors
- smooth leasing process and clear expectations
Watch-outs
- move-in condition issues (dirty, unfinished repairs)
- maintenance staff unreliable and does not return as promised
- unresolved problems (AC, roof leaks, pest issues)
- unexpected rent increases after initial lease
- communication gaps and unresponsiveness from management
friendly-staffresponsive-managementslow-maintenanceunresponsive-maintenancequiet-community
Best for: Families and professionals seeking pet-friendly townhomes in a quiet residential area, especially those comfortable with self-advocating for repairs and move-in condition verification.
Think twice if: Maintenance responsiveness and unit cleanliness at move-in vary significantly; inspect properties thoroughly before lease and follow up in writing on promised repairs.
What this place gets right
- Victoria Williams' attentive leasing process
- quiet neighborhood with walking trail access
- pet-friendly with fenced yards
Before you tour or apply
- Victoria Williams named repeatedly as leasing staff providing exceptional service including welcome baskets and fast paperwork turnaround
- Efrain (manager) mentioned in both positive and negative contexts regarding maintenance responsiveness and leasing issue resolution
- Maintenance team praised for 20-minute response times in successful cases but criticized for incomplete repairs and broken promises to return
- Move-in issues documented include dirty units, broken appliances (dishwasher, fridge, AC), pest infestations, leaky roofs, and unfitted door handles
- Garage design issues reported (vehicles not fitting standard size, loud door operation)
- Rent increases reported months after initial lease (from $2299 to $2700-$2800)
- Utilities cited as high (water $150, electricity $300+ monthly)
Resident ratings
- Townhome & Garden-Style Communities
- Beautiful homes with great yards and location, but move-in condition and maintenance follow-through are serious pain points.
- Pet-Friendly Apartments
- Fenced yards are attractive, but yard upkeep and gate damage from previous tenants reported as problems at move-in.
How it stacks up
- Rated 4.1 against a 4.08 average across the 242 townhome & garden-style communities businesses listed here.
- Has more Google reviews than 14% of the businesses in this directory.
What keeps coming up
leasing processwalking trailkind staffquiet communityfriendly neighborsfast response timeaddressing concernsyardanswering questionsclear expectations
How we scored this
How We Score Star rating 37
Review volume 66
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30
Breaking down the ratings
5
21
4
3
3
3
2
2
1
4
FAQ
- Does Legacy allow pets?
- Yes; homes feature fenced-in backyards, though yard gates and upkeep vary by unit.
- What does rent include?
- Reviews mention rent increases after initial lease (one resident saw rent rise from $2,299 to $2,700–$2,800 after four months). Utilities (water, electricity) are separate; recent bills cited include $150 water and $300+ electricity. Confirm current pricing and lease terms in writing.
- What is the leasing process like?
- Victoria, the leasing officer, is praised for patience and responsiveness. However, thoroughly inspect your assigned unit before move-in and request written commitment for any repairs needed at turnover.
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