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Easton Hills

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 63 Google reviews · How we rank ›

4.3(63) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Easton Hills
Location
Riverside, Austin
Service
Luxury Apartments
Reviews
63
Ranking
#444 in Luxury Apartments
Best for
Active professionals or couples seeking spacious units near downtown and South Austin amenities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Easton Hills draws strong praise for spacious apartments and a location close to downtown, shopping, and Lady Bird Lake, with many tenants highlighting the responsiveness of staff members like Ashley (property manager) and maintenance technicians. However, recent reviews flag persistent problems: pest infestations, inconsistent maintenance on weekends, multi-week delays on critical repairs like mold, and unaddressed safety concerns including nighttime noise and pool misuse. Tenants report confusion about security deposit refunds and a decline in management responsiveness after staff transitions.

The complex offers good value for south Austin, and maintenance can be quick during weekdays, but prospective residents should weigh the spaciousness and convenient location against documented gaps in emergency response and pest management. The property feels divided between those who encountered responsive, empathetic staff and those caught in extended problems with slow resolution or communication failures.

Praised for
  • spacious units with good natural light
  • responsive management and maintenance staff
  • peaceful, clean community
  • convenient south Austin location
  • friendly and helpful leasing and maintenance teams
Watch-outs
  • pest control issues, particularly German cockroaches
  • inconsistent weekend and emergency maintenance response
  • security and noise concerns at night
  • slow resolution on serious issues like mold and power loss
  • confusing and delayed security deposit communications
responsive-managementwell-maintainedclean-common-areaspest-problemsslow-maintenanceunresponsive-maintenancesafe-secure
Best for: Active professionals or couples seeking spacious units near downtown and South Austin amenities.
Think twice if: You have ongoing maintenance needs or expect to report emergencies on weekends; security incidents and pest problems have been slow to resolve in past incidents.

What this place gets right

  • spacious floor plans, especially top-floor units with vaulted windows
  • close proximity to downtown, Lady Bird Lake, and South Austin dining and shopping
  • responsive leasing and maintenance teams (documented same-day repairs during business hours)
  • welcoming property culture under current management

Before you tour or apply

  • Ashley (property manager) noted for exceptional responsiveness, including same-day lease support for residents in crisis
  • Hector (maintenance technician) praised for rapid response and problem-solving on complex issues like in-wall AC failures
  • Martin and Crawford (maintenance staff) historically cited for same-day or next-day repair turnaround
  • German cockroach infestations reported despite multiple pest control visits; one tenant experienced infestation across 8-month lease
  • Mold issue took 24 days to address after initial report; resident's request for compensation was denied
  • Power outage to building had no management communication; residents forced into temporary units

Resident ratings

Luxury Apartments
Spacious, well-lit units with good amenities and location, but pest and emergency maintenance delays undermine luxury positioning.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 25% of the businesses in this directory.

What keeps coming up

quiet apartmentspoolcozy complexfree internetbugsnatural lightpeacefulspacious unitscleanproperty management

How we scored this

How We Score
Star rating 48
Review volume 78
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
47
4
4
3
1
2
3
1
8

FAQ

How fast is maintenance response during the week?
Multiple reviews cite same-day or next-day repairs during business days, especially for urgent issues like AC failures or leaks. Weekend response is unreliable; one tenant reported a multi-day AC outage with no weekend response.
Are apartments really spacious as advertised?
Tenants consistently praise unit size, especially top-floor apartments with vaulted windows. Online photos accurately match the actual units, according to recent reviews.
What's the parking and accessibility situation?
The complex has onsite parking and wheelchair-accessible parking and entrance. Trash and laundry facilities can be far from some units depending on location.
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Last updated 2026-09-22