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Point South and Bridge Hollow Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 144 Google reviews · How we rank ›

3.2(144) 57 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Point South and Bridge Hollow Apartments
Service
Luxury Apartments
Reviews
144

What we found

Residents praise the affordable price, responsive maintenance, and clean grounds near downtown and UT, but the 3.2 rating masks a sharp divide. Long-term tenants face steep renewal increases while newcomers pay less for identical units. Leasing staff have misled applicants on approval odds, and wall soundproofing is poor. Laundry machines often break, and while pest issues appear limited, one reviewer reported a roach infestation and another noted homeless encampments nearby.

The leasing office and maintenance crew consistently get mentioned for speed and politeness when handling requests. Management acts quickly on maintenance calls, sometimes same-day. Loyalty doesn't seem rewarded in pricing, however, and the complex needs better transparency on occupancy standards and equipment upkeep.

Praised for
  • responsive staff and management
  • clean grounds and maintenance
  • affordable pricing
  • friendly office and maintenance teams
  • safe, well-maintained community
Watch-outs
  • unequal renewal pricing vs. new resident rates
  • thin walls and noise issues
  • laundry equipment frequently broken
  • leasing staff misrepresented approval chances
  • pest problems (roaches and fruit flies)
  • no parking lot camera coverage
  • lack of washer/dryer hookups
responsive-managementfriendly-staffwell-maintainednoisy-neighborsoverpricedpest-problemsslow-maintenance
Best for: Budget-conscious renters seeking quick maintenance response near downtown and UT.
Think twice if: Renewal pricing may jump significantly above new resident rates, and leasing staff have a track record of misrepresenting approval odds.

What this place gets right

  • responsive same-day maintenance service
  • affordable rates in high-demand location
  • clean, safe grounds with active upkeep
  • friendly leasing office staff

Before you tour or apply

  • Leasing staff member Desiree reportedly misled applicants on credit-hit approval odds, collecting $60–$100 application fees before denial
  • Maintenance responds same-day or next-day on AC and plumbing emergencies
  • Laundry equipment frequently out of service
  • Renewal quotes $1,299 for two-bed unit while advertised move-in rate is $1,099 for identical layout
  • No security cameras in parking lot
  • Thin walls allow neighbors' speech and music to carry clearly

Resident ratings

Luxury Apartments
Residents call it clean and safe, but dated buildings, thin walls, and pest issues temper the luxury pitch; pricing discrepancies between renewal and new-lease rates undermine value.

How it stacks up

  • Rated 3.2 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

What keeps coming up

laundry roomleasing processhelpful staffaffordabilityleasing office stafftimely repairsquiet complexresponsive staffresponsive managementfast response time

How we scored this

How We Score
Star rating 0
Review volume 94
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Rating breakdown

5
55
4
25
3
3
2
9
1
52

FAQ

Do units have washer/dryer hookups?
No built-in hookups, but washer and dryer units can be added at extra cost; shared laundry room is available but equipment breaks frequently.
How fast does maintenance respond?
Typically same-day or next-day, including emergency services like AC and plumbing, though weekend emergencies may take longer if staff is tied up.
What is the parking situation?
Ample parking is available, but there are no security cameras in the lot, so theft risk exists; several residents have reported vehicle break-ins.
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Last updated 2026-07-17