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Point South and Bridge Hollow Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 145 Google reviews · How we rank ›

3.1(145) 58 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsStudent Housing
Point South and Bridge Hollow Apartments
Location
Riverside, Austin
Services
Luxury Apartments, Pet-Friendly Apartments, Student Housing
Reviews
145
Ranking
#588 in Luxury Apartments
Best for
tenants staying 2+ years who prioritize location and responsive staff over modern finishes

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Long-term residents praise the Riverside location, responsive staff, and particularly the affordability. Management and maintenance address problems quickly, and those staying past the first year often renew. The grounds feel safe to many, with low crime relative to nearby student housing.

However, pest problems divide reviewers sharply-some see roaches as minimal, others report infestations. Walls are thin enough to hear neighbors clearly. Parking lacks cameras, creating theft worry. Most troubling are reports that leasing staff misrepresented applicant approval, collecting fees from rejected applicants, and a pattern of charging renewals above market rates while advertising lower prices to newcomers.

Praised for
  • affordable rates
  • responsive management and staff
  • clean grounds and common areas
  • safe, quiet community feel
  • quick maintenance response
Watch-outs
  • roach and pest infestations
  • thin walls, noise from neighbors
  • predatory leasing practices and pricing discrimination
  • broken laundry machines
  • no parking lot security, vehicle theft risk
responsive-managementwell-maintainedpest-problemsnoisy-neighborsgood-valuesafe-securefriendly-staffparking-issues
Best for: tenants staying 2+ years who prioritize location and responsive staff over modern finishes
Think twice if: concerned about pest control, sound insulation, or parking security; or testing the leasing process with a marginal application history

What this place gets right

  • affordable luxury in central Riverside location
  • same-day or next-day maintenance response
  • staff known by name, genuine relationships
  • safe complex relative to nearby student housing

Before you tour or apply

  • leasing staff member Desiree accused of misrepresenting approval status to extract application fees ($60–$100)
  • renewal pricing sometimes $200+ above advertised rate for same layout
  • common laundry machines frequently broken; washer/dryer hookup fees described as high
  • no security cameras in parking lot
  • maintenance sometimes delayed on weekends during emergencies
  • staff name-recognition noted as a community strength

Resident ratings

Luxury Apartments
affordability and location highly valued; cleanliness and maintenance praised by long-term residents; newer applicants report misleading leasing practices and pest concerns

How it stacks up

  • Rated 3.1 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

What keeps coming up

laundry roomleasing processhelpful staffaffordabilityleasing office stafftimely repairsquiet complexresponsive staffresponsive managementpest control

How we scored this

How We Score
Star rating 0
Review volume 94
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
55
4
25
3
3
2
9
1
53

FAQ

What internet is available?
AT&T Fiber up to 1 Gig, as stated on their website.
What happens if I need maintenance outside business hours?
24-hour emergency maintenance is available. Weekend response may take until the next day during periods of heavy demand.
Do renewals cost more than new-resident rates?
Reviewers report that renewal prices can exceed advertised new-resident rates for the same floor plan. Check current market rates before signing.
Request a quote

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Last updated 2026-09-22