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The Metropolis Apartments Austin

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 184 Google reviews · How we rank ›

3.9(184) 67 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
The Metropolis Apartments Austin
Service
Pet-Friendly Apartments
Reviews
184

What we found

Metropolis attracts creative tenants and throws events that genuinely build friendships across the complex. Residents rave about live music in the pool area, a dog park, massage chairs, and staff who feel invested in the community-especially noted manager and Jason (evening leasing). However, roaches recur as a serious problem. Winter storms and filthy neighbors have triggered infestations; while management switched pest companies, residents describe being offered only partial compensation and minimal hotel coverage during the crisis. Noise complaints (drunk behavior, unauthorized parties, maintenance shouting at 7 a.m.) and car break-ins also appear alongside praise for the "weird Austin vibe" and laid-back artist culture.

This is a place that works brilliantly for musicians, free spirits, and social residents but demands tolerance for occasional chaos and a willingness to advocate firmly if pests strike. The stark divide between five-star "life-changing" reviews and one-star "hell" accounts reflects a genuinely polarized experience tied to luck (unit condition, neighbor selection, timing) and how aggressively you push back on issues.

Praised for
  • community and social vibe
  • live music and arts culture
  • friendly residents and staff
  • amenities (pool, dog park, massage chairs, game tables)
  • responsive management on upkeep
Watch-outs
  • roaches and pest infestations
  • noise from residents and maintenance
  • safety concerns (break-ins, creepy neighbors)
  • slow or unhelpful resolution on major issues
friendly-staffgreat-amenitiesquiet-communitynoisy-neighborspest-problemsresponsive-managementsafe-securepackage-theft
Best for: Musicians, artists, pet owners seeking community-focused living over pristine conditions.
Think twice if: Pest issues have erupted in winter; noise and neighbor chaos are baked into the culture; management's crisis response was minimal. Expect trade-offs.

What this place gets right

  • vibrant artist and musician community
  • regular live music and arts events
  • dog-friendly with dedicated park
  • nonprofit mission with affordable units
  • invested, personable staff

Before you tour or apply

  • Jason (evening leasing staff, 10pm shift, praised for warmth)
  • recent pool and hot tub upgrades
  • dog area for safe off-leash play
  • massage chairs in common areas
  • ping pong and pool tables
  • live band performances during SXSW and regular events
  • switched pest companies after previous partnership underperformed
  • partial compensation model during crisis (half rent, half hotel costs, bug bombing only if lease maintained)

How it stacks up

  • Rated 3.9 against a 3.99 average across the 343 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

What keeps coming up

free massage chairspoolsdog parksfriendly residentscommunitymusiciansspacious residencescommunity eventsvibecleanliness

How we scored this

How We Score
Star rating 28
Review volume 98
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
96
4
30
3
21
2
14
1
23

FAQ

Do you have a dog park?
Yes. Reviewers confirm a dedicated dog area where pets can run safely.
What amenities are available?
Massage chairs, ping pong and pool tables, a pool and hot tub (recently upgraded), and a dog park. Live music events occur regularly, especially during SXSW.
How responsive is staff to problems?
Experiences vary widely. Some residents report prompt issue resolution and a caring manager; others note maintenance shouting early mornings and slow pest responses unless tenants push hard and terminate leases.

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Last updated 2026-07-17