Point South and Bridge Hollow Apartments
Residents praise the affordable price, responsive maintenance, and clean grounds near downtown and UT, but the 3.2 rating masks a sharp divide. Long-term tenants face steep renewal increases while newcomers pay less for identical units. Leasing staff have misled applicants on approval odds, and wall soundproofing is poor. Laundry machines often break, and while pest issues appear limited, one reviewer reported a roach infestation and another noted homeless encampments nearby. The leasing office and maintenance crew consistently get mentioned for speed and politeness when handling requests. Management acts quickly on maintenance calls, sometimes same-day. Loyalty doesn't seem rewarded in pricing, however, and the complex needs better transparency on occupancy standards and equipment upkeep.
