
The Sondery
The Sondery impresses most residents with its rooftop amenities, engaged leasing staff (especially Mark and Fantashia), and genuinely fast maintenance response. The location near downtown and trails is a draw, and rent feels reasonable to many for the space and finishes. However, recurring complaints reveal serious gaps: residents report being charged $125-plus for "amenity electricity" and other add-ons beyond the stated rent; theft from the bike garage and package areas goes uninvestigated; and one resident endured a year-long ceiling leak that legal pressure finally addressed. A few interactions hint at unresponsive email practices and selective accountability.

