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Palo Verde

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 155 Google reviews · How we rank ›

3.8(155) 65 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly ApartmentsLuxury Apartments
Palo Verde
Location
Oak Hill, Austin
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
155
Ranking
#179 in Pet-Friendly Apartments
Best for
Pet owners seeking modern luxury apartments with responsive staff and community amenities in Southwest Austin.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Palo Verde draws consistent praise for its leasing team (particularly Andrea King, McKenzie, and Tim), fast maintenance response, and appealing grounds with a resort-style pool and dog amenities. Yet noise complaints go unresolved despite quiet hour policies, phone lines are hard to reach, and departing residents report aggressive billing practices with charges tied to wrong units-a pattern suggesting operational gaps that undercut the polished first impression.

The complex suits people seeking modern, spacious apartments in a pet-friendly setting with community events and fitness options. Its location near Barton Creek Greenbelt and Belterra Village appeals to active residents. However, those noise-sensitive or concerned about move-out transparency should weigh the risks carefully.

Praised for
  • responsive leasing and maintenance staff
  • friendly community atmosphere
  • clean, well-maintained grounds and amenities
  • spacious, modern units
  • convenient location
Watch-outs
  • noise enforcement and quiet hours unenforced
  • difficult phone access and self-guided tours
  • move-out charges disputed and poorly documented
  • security and fence gaps allow unauthorized access
responsive-managementpoor-communicationwell-maintainednoisy-neighborsclean-common-areasquiet-communitygreat-amenitiesfriendly-staff
Best for: Pet owners seeking modern luxury apartments with responsive staff and community amenities in Southwest Austin.
Think twice if: Sensitive to noise, as quiet hour enforcement is inconsistent; concerned about move-out billing accuracy and documentation practices.

What this place gets right

  • named leasing team known for patience and helpfulness
  • quick maintenance response times
  • pet spa and dog poop stations maintained
  • modern smart home technology and EV charging

Before you tour or apply

  • Andrea King, McKenzie Casale, and Tim named for leasing professionalism
  • maintenance staff visible on property during work hours
  • dog wash area and poop stations maintained by dedicated staff member
  • multiple access apps for gate and fitness center
  • EV charging via PlugOp
  • on-demand package lockers
  • resort-style pool with private cabanas and sundeck

Resident ratings

Pet-Friendly Apartments
Dog spa, wash area, and poop stations praised; staff pet-friendly during tours and move-in.
Luxury Apartments
Units called spacious, modern, and gorgeously updated; resort pool and grounds well-maintained, though billing practices on move-out questioned.

How it stacks up

  • Rated 3.8 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

What keeps coming up

leasing processdog parkup to date apartmentspoolpeaceful atmospheretrailsquiet communitygymresident careleasing office staff

How we scored this

How We Score
Star rating 22
Review volume 95
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Breaking down the ratings

5
101
4
7
3
4
2
5
1
38

FAQ

Are there pet amenities?
Yes. Palo Verde offers a pet spa, dog wash area, and poop stations. Staff welcome pets during tours and move-in.
What access apps are available?
Residents use multiple apps to control gate access and fitness center entry.
How quickly does maintenance respond?
Maintenance is visible on property during work hours and responds efficiently to repair requests.
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Last updated 2026-09-22