Luxury Apartments in Greater Austin

Page 4 of 7: businesses ranked 301-400 of 665. Ranked by score and relevance, start from the top or open the full map view.

Derby Park Apartments

#301

68

Derby Park Apartments

4.0(249)✓ Google-verified

Since new management arrived, staff including Yansi and Veronica have earned strong praise for quick responses and patient customer service, with recent tenants highlighting improvements and renovations. However, a former resident's detailed account documents months of water leaks, structural failures causing injury, ineffective bed bug and cockroach treatment, disputed charges, and a pattern of dismissive handling that contradicts the positive shift reported by newer tenants.

Luxury ApartmentsStudent HousingPet-Friendly Apartments

Affinity at Wells Branch

#302

74

Affinity at Wells Branch

4.3(72)✓ Google-verifiedPublishes prices

Residents appreciate quick, skilled maintenance and a strong community vibe with regular activities. Many have stayed years, citing reasonable all-inclusive rent. One tenant reported slow responses to a late-fee dispute and lease-renewal notice timing, forcing an unwanted lease renewal during recovery from surgery.

Senior Living ApartmentsLuxury ApartmentsPet-Friendly Apartments

Creekside at Kenney's Fort

#303

65

Creekside at Kenney's Fort

3.9(165)✓ Google-verifiedPublishes prices

Move-in condition failures and cheap finishes dominate recent complaints, with reviewers describing filthy hallways, painted-over damage, and built-in defects. Yet those who stay report strong maintenance response from Daniel and colleagues, and leasing staff like Martha handle tours and transfers smoothly. The disconnect suggests unit and common-area quality issues don't improve after occupancy, leaving long-term residents frustrated with management's passive-aggressive communication on unresolved parking, pest, and safety problems. Their website lists pet amenities (dog park, washing station), fitness center, and on-site Starbucks, with base rents starting at $1,029 for 1-bedroom units. Multiple reviewers note management delays on towing and parking disputes, and several cite incomplete pest control. Staff name recognition (Daniel in maintenance, Martha in leasing) appears strong among satisfied residents, but equally strong distrust of leasing staff emerges in recent reviews.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Orbit Apartments

#304

67

Orbit Apartments

4.1(704)✓ Google-verified

Orbit's leasing staff earn consistent praise for warmth and efficiency; many move-ins feel genuinely welcoming. But persistent roach complaints, a web of undisclosed fees totaling $70+ monthly, and chaotic move-out practices tell a different story. Water shutdowns, broken shared laundry, aggressive towing (even for properly registered cars), and unresponsive management after tenant transition have soured recent experiences. The gap between a 72% five-star rating and the severity of structural complaints suggests newer tenant reviews differ sharply from those facing move-out and pest battles. Unit maintenance splits: some report quick fixes, others wait days for basic repairs while paying fees for services they cannot use. Management staffing changes appear to scramble processes, and communication breaks down once tenants try to leave. The roach issue stands out as unresolved despite repeated pest control visits and mandatory pest-control fees.

Luxury Apartments

Highline Apartments

#305

62

Highline Apartments

3.6(142)✓ Google-verified

Most residents praise the staff responsiveness, quick maintenance, and welcoming community feel. Several mention enjoying walks with dogs and appreciating the pool, gated parking, and quiet neighborhood. However, recent reviews flag serious complaints: trash and roaches spotted during tours, thin walls between units, and a management blunder where all fob access was disabled before residents could transition to a new system, locking people out of the gym and clubhouse over a long weekend.

Luxury ApartmentsPet-Friendly Apartments

The Brentwood Apartments

#306

60

The Brentwood Apartments

3.8(59)✓ Google-verified

Half the reviews glow about staff warmth and maintenance speed, while the other half describe a poorly built complex with slamming doors, thin walls, recurring break-ins, and management that avoids accountability. A year-old building already shows cracked walls, peeling flooring, and structural plumbing issues reviewers suspect violate code. Management staff (Devin, Lorena, Monica, Shiann) earn consistent praise for patience and friendliness; the property itself disappoints. Guests face a restrictive FOB system; residents tolerate noise and theft. For under $2,000 rent, downtown proximity and amenities attract renters willing to accept early wear-and-tear in exchange for responsive people.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Residences of Siena South

#307

64

Residences of Siena South

4.0(48)✓ Google-verifiedPublishes prices

The property draws strong praise for staff warmth and swift maintenance work on routine requests, plus immaculate common areas and grounds. However, chronic issues cloud the picture: indoor pools of standing water, a patched ceiling left unrepaired for weeks despite promises, staff members' erratic office presence during posted hours, and troubling incidents with boundary-crossing behavior that management failed to address decisively.

Luxury ApartmentsPet-Friendly Apartments

The Arbors at Tallwood Apartments

#308

66 low data

The Arbors at Tallwood Apartments

4.2(33)✓ Google-verified

Most residents stay for years and credit a tight-knit staff with making this place feel like home. Maintenance responds quickly, and management organizes regular events and impromptu gestures (like food trucks during the 2023 ice storm); the trade-off is older buildings and fees that climb after you move in.

Luxury ApartmentsPet-Friendly Apartments

The Martingale

#309

75

The Martingale

4.2(201)✓ Google-verifiedPublishes prices

Most residents praise the leasing team, especially Shannon, Jackie, and front desk staff like Chantel and Julia, for patient and thorough help during tours and applications. The complex offers well-designed recreational spaces, clean units, and responsive management for day-to-day concerns. However, two recent one-star reviews flag serious issues: misleading promotional offers that change at signing, excessive move-out fees ($100+ monthly impact), and declining maintenance under new management. Common area cleanliness, building security, and valet trash service are also mentioned as problematic. The experience appears to depend heavily on timing and which staff member you encounter.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Ariza Easton Park Apartments

#310

75

Ariza Easton Park Apartments

4.4(181)✓ Google-verifiedPublishes prices

Staff like Tamesha, Jamal, and Stella earn consistent praise for helping residents through leasing and problem-solving, and the property itself appeals with spacious floor plans, modern finishes, and proximity to trails and highways. However, a pattern emerges of management indifference to maintenance failures, broken gates left unfixed for months, known lock failures unaddressed, and poor communication when residents need help after hours. Some residents credit individual staff for holding the community together despite systemic delays. The complex offers the resort amenities its marketing promises: pool, gym, EV charging, and gated security. Yet several reviewers report that gates fail routinely, exterior doors remain unlocked, and maintenance backlogs force residents to contact corporate to get basic issues fixed. One long-term tenant documented cat waste and mold in their unit, a lockout at 1 a.m. with no manager response, and an overall sense that management only acts when escalated or visibility increases.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Citizen House MLK

#311

75

Citizen House MLK

4.3(128)✓ Google-verifiedPublishes prices

Residents rave about the maintenance team, especially Nick and Ramon, who respond same-day and treat people like neighbours. Units are modern and airy, leasing staff like Amie, Brook, April, Keaira, and Maddie leave strong first impressions, and the community vibe is warm. However, power and internet outages have hit three times in a year, soundproofing is thin enough to hear neighbours clearly, parking spots are cramped, and packages go missing from the mailroom. Front office staffing shifts have caused inconsistency, and one past team (at the other Citizen House location) left residents without communication during a management handover.

Luxury ApartmentsPet-Friendly Apartments

Alma Soco

#312

75

Alma Soco

4.1(73)✓ Google-verified

Staff members Gabriela, Itzavy, Giorgio, Maxell, and Adrian consistently go beyond standard service, treating prospective and current residents with personal warmth and patience. Leasing appointments feel welcoming rather than transactional, and residents report problems get resolved quickly with genuine follow-up. Their South Austin location appeals to those seeking calm surroundings near UT and downtown corridors. Granite counters and stainless appliances anchor modern unit designs. Accessibility features and pet policies are in place. The repeated praise for individual staff suggests a workplace culture that values attentiveness.

Luxury Apartments

Skyline at Barton Creek

#313

73

Skyline at Barton Creek

4.3(284)✓ Google-verifiedPublishes prices

Staff enthusiasm and location draw many residents, with several naming Susan and Jeremiah as standouts and praising easy greenbelt access and community events. Yet maintenance troubles dominate negative reviews: water leaks, mold, thin floors, broken appliances, and missed work orders frustrate longer-term residents, who report feeling unheard after moving in despite initial kindness from the leasing office. The complex sits in a desirable spot with good amenities, but reviewers split sharply on whether management solves problems or dodges them. Some report crisis response that exceeds expectations; others document months of ignored requests, medical symptoms from moisture, and aggressive towing of guests. Decisions here hinge on tolerance for an older property's quirks and faith in follow-through.

Luxury ApartmentsPet-Friendly Apartments

Farmhouse

#314

73

Farmhouse

4.3(236)✓ Google-verified

Farmhouse draws strong loyalty from long-term residents who praise staff like Austin, Kenia, and Kallyn for patience, flexibility, and going beyond expectations during renewals and lease adjustments. The dog-friendly community feels safe and quiet to many, with well-maintained grounds and quality amenities just a walk away. However, multiple residents report serious maintenance shortfalls: unit defects missed at move-in, appliances requiring multiple visits to fix or staying broken, and critical failures like broken air conditioning and shattered windows taking months to resolve. Pest control stands out as a major gap, with some residents battling flea infestations for six months despite repeated treatments, coupled with cockroach sightings outside. Move-out billing disputes and gate breakdowns also recur in complaints.

Pet-Friendly ApartmentsLuxury Apartments

Griffis at The Domain

#315

67

Griffis at The Domain

4.0(592)✓ Google-verifiedPublishes prices

Strong leasing and maintenance teams earn consistent praise for speed and personal attention, especially Kelsey, Derrick, and Rhone. However, management communication lapses, noise issues, and inconsistent follow-up on repairs (fitness equipment, internet) frustrate residents. Pet amenities are solid, but soundproofing and parking garage reliability need work.

Student HousingLuxury ApartmentsPet-Friendly Apartments

Belmont Place Apartments

#316

74

Belmont Place Apartments

4.4(256)✓ Google-verified

Maintenance responds quickly and staff members like Veronica receive genuine gratitude for going the extra mile, especially helping tenants resolve billing disputes from previous ownership. Yet a persistent chorus reports roaches, rats, mold, and crumbling wood throughout aging buildings, with some tenants breaking leases early due to pest control failures and water damage. New management is attempting repairs, but complaints about deferred structural work, poor office hours, and stale appliances overshadow the friendliness. Residents praise the walkable location near shops and schools and note the apartments are spacious. That goodwill erodes quickly when reviews describe showings of units with active infestations, AC units unable to cool second floors in summer, and foundation cracks management patches rather than fixes. A $400-500 pricing gap between online quotes and tour appointments has left some feeling misled.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Gramercy at Northline

#317

64

Gramercy at Northline

4.0(75)✓ Google-verified

Gramercy delivers polished units and stellar leasing interactions that win over first-time visitors, especially through staff like Zavia and Kelsie who genuinely invest in finding the right fit. Once residents move in, the relationship often sours: serious maintenance gaps (active snakes and scorpions), poor soundproofing, confusing parking systems that trap new tenants, and a management that dismisses safety concerns and locks residents out of storage without clear warning. The property is Greystar-managed and markets itself as upscale, but moves toward a transactional posture during occupancy. Multiple reviewers report unresolved pest and structural issues, unclear fee policies at move-out, and staff who prioritize giving tours over urgent animal control calls. A small cohort of longer-term residents praises the community vibe and quick maintenance responses, suggesting the experience depends heavily on individual luck and persistence.

Senior Living ApartmentsLuxury ApartmentsPet-Friendly Apartments

Lirica

#318

74

Lirica

4.7(86)✓ Google-verified

Most residents report stunning finishes, quick maintenance response, and a tight-knit community built through regular events. Staff like Lucero, Gabriel, and Emily earn frequent praise for their professionalism and care. However, a vocal minority face serious problems: recurring water leaks, power and internet outages, cockroaches, and a parking gate that does not work. One resident struggled to reach management, another felt squeezed out during the tour process, and follow-up repairs have failed to stick. New-complex teething troubles or structural issues remain unclear, but the gap between rave reviews and crisis reports suggests inconsistent upkeep or resident communication. The location in East Austin near downtown draws professionals and young families. Pet owners appreciate the dog park. The business lists coworking spaces, a record lounge, and a rooftop sky lounge as draws beyond standard apartments.

Luxury ApartmentsPet-Friendly Apartments

Studio Domain Apartments

#319

67

Studio Domain Apartments

4.1(38)✓ Google-verifiedPublishes prices

Tenants consistently praise the leasing and maintenance staff, particularly General Manager Heather and maintenance technician Damon, for responsiveness and genuine care. Unit renovations are well-received and security upgrades make the complex feel safer. Recent management changes have resolved long-standing pest control complaints and improved overall property upkeep. However, some residents report noise transfer between units and air-sealing problems in summer months; prospective tenants should also be aware of persistent leasing department contact after initial inquiries.

Luxury ApartmentsPet-Friendly Apartments

Valle Vista

#320

74

Valle Vista

4.8(31)✓ Google-verified

Most residents report arriving at a place that feels genuinely cared for, with staff who remember their names and host monthly gatherings. The property draws people seeking quiet outside the city while staying close to Austin, and management responds quickly when problems arise, such as pest control. A handful have hit friction in the leasing office over package retrieval and inconsistent help, and one serious concern surfaced about a courtesy officer's interactions with residents and use of credentials. These stand against the 28 five-star reviews praising Guillermo, Cassandra, Cecilia, and other named staff for attentiveness and professionalism.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Bridge at Canyon Creek

#321

68

Bridge at Canyon Creek

4.0(298)✓ Google-verified

Maintenance and some leasing staff earn consistent five-star praise for responsiveness and kindness, but a subset of residents faced serious leasing conflicts centered on pricing dishonesty and treatment concerns. Amenities promised at lease have been removed or left broken (pool, basketball court, gates, dog park fixtures). One reviewer waited a month for repairs; another reported the fitness center advertised as 24/7 closes by 8 p.m. The community appeals to those valuing quiet and privacy, yet repeated complaints suggest gaps between advertised and actual conditions. Experiences vary sharply by staff member and timing. Named maintenance workers like Raul and Skylar resolve issues quickly and courteously. Leasing encounters range from genuinely warm to allegations of racial bias and bait-and-switch terms. Prospective residents should verify all pricing, specials, and amenities in writing before signing, and ask current residents about actual maintenance response times and which amenities remain operational.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments

The Albright

#322

73

The Albright

4.3(99)✓ Google-verified

Staff at The Albright build genuine relationships with residents and go out of their way to help. Kelsey, Madelyn, Racheal, and others are named repeatedly for patience, professionalism, and personal attention. The property is clean and modern, with well-designed amenities and quick maintenance response. Pet owners feel particularly valued here. Yet some residents report serious quality issues: cabinets and flooring that fail quickly, inadequate mail security, thin walls, a cramped garage, and inconsistent building services. One long-term tenant noted the complex cuts corners in construction and ignores complaints. Noise, package theft, and security concerns have frustrated others. The gap between the polished touring experience and daily living reality appears real.

Luxury ApartmentsPet-Friendly Apartments

Crystal Falls Crossing

#323

59

Crystal Falls Crossing

3.6(56)✓ Google-verified

Strong praise for staff friendliness and clean apartments draws many five-star reviews, but significant complaints about maintenance delays, pest infestations, and disputed security deposit charges create a divided picture. Reviewers consistently note affordability and community feel, yet those facing repair issues or move-out conflicts report serious frustration with management follow-through and what one tenant claims are illegal deposit deductions.

Senior Living ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Bluestem at Loyola

#324

72

Bluestem at Loyola

4.5(121)✓ Google-verified

Bluestem at Loyola attracts residents who value newly built finishes and active community programming. Leasing staff like Athziry, Josh, Sue, and Amy consistently earn praise for professionalism and attentiveness during move-in. The gym, pool, game room, and hosted events create a social environment that works for people seeking neighborhood connections. However, the property has structural and operational gaps. Thin walls and unsealed windows let in traffic and wind noise; units near the road face considerable disruption. Parking has tightened as spots converted to reserved spaces. Some residents report ongoing appliance issues, trash service lapses, and management struggles during the RPM-to-Avenue5 transition. Billing disputes-including retroactive fees and move-out deductions-have emerged. The one-way driveway and nearby industrial noise compound the friction.

Luxury ApartmentsTownhome & Garden-Style Communities

Pegasus Landing of Crystal Falls

#325

67 low data

Pegasus Landing of Crystal Falls

4.2(35)✓ Google-verifiedPublishes prices

Most families find The Legacy a welcoming home for aging relatives, citing staff warmth and a robust calendar of outings and events. Two serious concerns surface: a recent complaint about rudeness at intake, and an older incident where a memory care resident wandered off unsupervised.

Senior Living ApartmentsLuxury Apartments

Yardhomes Trailside

#326

67

Yardhomes Trailside

4.3(60)✓ Google-verified

Yardhomes Trailside wins strong praise for its grounds, newer units, and several standout leasing team members (Gabby, Trilby, and Chelsea receive repeated five-star mentions). First-time tours consistently feel professional and welcoming. However, a large contingent of residents report frustration with post-move billing surprises, policy changes not disclosed upfront, and unresponsive or inconsistent management. Renters regularly discover their rent climbs well past advertised rates once all fees are factored in, and many cite difficulty reaching the office or getting issues addressed. Maintenance and the assistant manager earn respect, but dog park cleanliness and pest control remain pain points. The property's stunning curb appeal masks operational inconsistencies that leave many residents feeling nickel-and-dimed and micromanaged, particularly around guest policies and undisclosed charges. Prospective tenants are strongly advised to demand every fee and policy in writing before signing.

Townhome & Garden-Style CommunitiesLuxury ApartmentsPet-Friendly Apartments

Centro Studio Homes

#327

62

Centro Studio Homes

3.6(184)✓ Google-verifiedPublishes prices

Five-star reviewers highlight staff warmth (Jessica, Kailey, Sean, Brad named), spacious layouts, and the rare combination of luxury finishes at $699 monthly. However, one-star complaints describe pervasive roaches that survived pesticide treatment, broken gates, cars broken into in blind spots, domestic violence incidents, and app-only entry that left residents locked out. The property has drawn police calls and posed health risks severe enough that at least one reviewer moved for their health.

Luxury Apartments

Escalon Townhomes

#328

68

Escalon Townhomes

4.4(51)✓ Google-verifiedPublishes prices

Escalon earns strong marks for their leasing team, especially Mike Osso and Leita, who reviewers describe as responsive and thorough. The three-bedroom townhomes attract people seeking a house-like feel with private garages and yards, and the move-in experience tends to run smooth. Serious friction emerges at move-out. Multiple reviewers report unexplained deposit refunds, questionable cleaning charges, and months of non-response to calls and emails. One tenant faced maintenance gaps during occupancy (heater failure, plumbing collapse, pest issues) and later received only partial refund after a two-month delay. Another could not access scheduled property tours despite appointments.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Lantana Round Rock

#329

64

Lantana Round Rock

3.9(106)✓ Google-verifiedPublishes prices

Lantana Round Rock draws strong praise for its leasing staff and maintenance crew, who residents and property scouts describe as genuinely helpful and professional. However, a significant portion report serious friction: unready units at move-in, a distant property manager, limited garage parking, and noise issues from neighbors that office staff struggle to resolve decisively.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Tambaleo

#330

74

Tambaleo

4.3(106)✓ Google-verified

Most residents praise the location and the office staff, especially Ashley who handles move-ins with genuine care and patience. Maintenance responds quickly to requests and the community feels calm. However, several long-standing problems persist: parking lot and mailbox security lapses have led to thefts and break-ins, pests and mold appeared in units, and communication failures include ignored emails and sudden billing months after move-out. The divide is sharp. Newer or current residents tend to have smooth leasing experiences and clean units. Longer-term residents report chronic security neglect, maintenance delays, and neighbor-related odor seeping through walls. Staff warmth appears genuine but cannot overcome systemic gaps in security oversight and administrative follow-up.

Luxury Apartments

Evergreen at Whisper Valley

#331

74

Evergreen at Whisper Valley

4.5(46)✓ Google-verified

Move-in is seamless, with staff like Alyssa and Ashley handling paperwork and tenant questions thoroughly. Units arrive immaculate, maintenance responds quickly to requests, and the gym and clubhouse stay clean and uncrowded. The community feels peaceful and welcoming. A handful of residents flagged gate sensor issues and occasional pool noise, but overall sentiment reflects genuine appreciation for staff kindness and property upkeep.

Luxury Apartments

Brushy Creek Village

#332

67

Brushy Creek Village

4.1(30)✓ Google-verified

Most residents praise the management team (particularly Alice and Bianca) for responsiveness and care. Maintenance requests get handled quickly, the property feels safe and quiet, and staff treat tenants with genuine respect. Persistent issues include parking constraints with sporadic towing enforcement, delayed security deposit refunds, and occasional slowness with pest control requests, which some newer residents mention as problems but others say have improved.

Senior Living ApartmentsLuxury ApartmentsPet-Friendly Apartments

Sullivan Apartments

#333

63

Sullivan Apartments

3.7(717)✓ Google-verified

Strong leasing and maintenance staff earn consistent praise, and many residents enjoy the quiet setting and spacious layouts. However, widespread pest infestations, failed repairs marked complete without follow-through, and unresponsive management create serious concerns. Long-standing construction issues, pool closures, and gate failures add to resident frustration, particularly when problems persist despite multiple requests and fees already included in rent.

Luxury ApartmentsPet-Friendly Apartments

Great Hills

#334

65

Great Hills

3.9(163)✓ Google-verified

Great Hills has a split reputation: residents consistently praise the leasing team (especially Isabella, Kristine, and Melissa for professionalism and friendliness) and value the quiet North Austin location near shopping. The core problem is aging units with limited upkeep. Reviewers report original 1984 appliances still in use, chipped paint, single-pane windows, and cockroach cycles. Critical complaints center on broken move-in promises, slow emergency responses (heating during winter outages), and high move-out charges even when apartments were left clean. Staff quality masks structural decay. Several long-term residents stayed 2+ years and plan to remain, citing safe surroundings and responsive leasing staff who personally know tenants. Others left within weeks due to failed HVAC during summer heat and management defending failed-seal windows. Maintenance quality is inconsistent: some praised Alex and Bruno for evening AC repairs; others waited days for emergency heating fixes. Cost of living is high (electric bills up to $250/month reported) due to old single-pane windows and inefficient systems.

Luxury Apartments

La Frontera Square

#335

73

La Frontera Square

4.1(253)✓ Google-verifiedPublishes prices

Long-term residents consistently praise La Frontera's staff by name-Mara, Ryan, Jennifer, Briana, Loretta-for genuine care and quick problem-solving. Maintenance typically responds within 24 hours, grounds stay clean, and the location offers walkable businesses nearby. However, a significant minority report serious unit defects: musty odors, rust in water lines, indoor humidity, mold, and pest issues that lingered for months or went unresolved. Parking security remains a persistent pain point, with at least two reported vehicle thefts and management responses perceived as dismissive. The split between glowing five-star reviews and harsh one-to-three-star accounts reflects real differences in unit quality and care outcomes. Those in well-maintained units with attentive staff love it; those facing dampness, pests, or security negligence feel let down by a management that, some say, prioritizes cost-cutting over accountability.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Cambridge Villas

#336

58 low data

Cambridge Villas

3.5(64)✓ Google-verified

Long-term residents prize the spacious units, responsive maintenance, and strong senior programming (activities, food pantry, salon). But the community is divided: some find it safe and welcoming; others report noise, difficult neighbors, and past pest problems that management disputes.

Affordable & Section 8 HousingSenior Living ApartmentsLuxury Apartments

The Arden Apartments

#337

63

The Arden Apartments

3.7(303)✓ Google-verified

Residents praise responsive maintenance staff and enjoy the spacious layout and resort-style amenities like the pool and dog park. Strong praise goes to named technicians like Rene Pujolar and leasing agent Micah. However, complaints about leasing office professionalism, neglected pool and gym facilities, and serious security issues including car theft attempts and unauthorized apartment entry recur across reviews, creating frustration that undermines the positives. The property struggles with consistency. Some residents feel truly heard and have stayed for years; others describe harassment from neighbors, inadequate management response to safety concerns, and staff who ignore follow-up requests. Common area maintenance lapses and the claim that weekend upkeep lacks funding suggest resource allocation problems that affect resident experience beyond the individual apartment.

Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style Communities

Cascades at Onion Creek Apartments

#338

73

Cascades at Onion Creek Apartments

4.5(113)✓ Google-verified

Most residents report clean, spacious units with responsive maintenance and welcoming staff, but serious issues plague long-term renters: deposit refunds take months, vehicle towing happens despite registration, theft occurs with little follow-up, and office communication deteriorates. Short-term renters praise the move-in experience; longer-term tenants describe frustration with policies, security, and management responsiveness.

Luxury ApartmentsPet-Friendly Apartments

Bexley at Silverado

#339

67

Bexley at Silverado

4.0(146)✓ Google-verified

Most residents praise the leasing team (Maddy, Troi, Tori) for personal service, and highlight well-kept grounds with good amenities and responsive maintenance. However, a detailed recent review documents significant deterioration since an October management change: safety issues (dark areas, ice hazards), maintenance tickets resolved without notice, and a shift to written-only communication that residents feel discourages problem-solving. One resident also flagged unclear lease termination fee terms. The property appeals to those who encounter the leasing team but carries real risks for those needing ongoing management responsiveness.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

Lenox Park

#340

59

Lenox Park

3.7(221)✓ Google-verified

Residents praise the modern look and some individual staff members, but overwhelmingly report management that ignores calls and emails while charging aggressive fees. Complaints center on towing guests' cars at $320+ for minor infractions, missing or non-refunded security deposits, AC failures left unrepaired for days, and amenities (pool, gates) broken for extended periods. The shift to new management (RPM) in 2024 marked a sharp decline in responsiveness and maintenance quality.

Luxury ApartmentsPet-Friendly Apartments

The Pearl Apartments

#341

60

The Pearl Apartments

3.5(134)✓ Google-verified

Long-term residents consistently praise the maintenance team's speed and attentiveness, along with the warmth of leasing staff like Taylar. The courtyards stay clean, events build community, and the Brentwood location works well for access to Downtown and the Domain. Move-out encounters a sharp reversal: multiple residents report withheld deposits for trivial wear (dents, carpet they dispute), missing follow-up on complaints, and a disconnect between the friendly leasing process and hands-off property management. Noise, guest parking conflicts, and a flooded unit with potential mold added to frustration.

Luxury ApartmentsPet-Friendly Apartments

Chevy Chase Apartments

#342

65

Chevy Chase Apartments

3.9(350)✓ Google-verified

Chevy Chase draws praise for its leasing team's helpfulness and spacious layouts, but resident reviews reveal persistent, serious problems: widespread roach infestations that survive fumigation, roof leaks that cause structural damage, washers broken more often than functional, and amenities with hours that don't match working schedules. A handful of five-star reviews credit staff like Ivani and Araceli for their kindness, yet far more tenants report frustration with management inconsistency, incomplete repairs, disputed move-out charges, and deceptive pricing during tours. Maintenance responds to calls but patches symptoms rather than fixes root causes. Staff conduct matters: one leasing agent's coldness to a visitor with mobility aids, combined with examples of rude corporate management, contrasts sharply with the genuine warmth of others. Pest control is unreliable, laundry is unreliable, the pool stayed closed for entire summers, and residents felt they had to document everything to protect themselves. Walk-throughs matter here.

Luxury ApartmentsPet-Friendly Apartments

Brook Meadow Village

#343

65

Brook Meadow Village

3.9(143)✓ Google-verified

Divided sharply between new residents and long-term tenants. Recent arrivals praise affordable rents and leasing staff (Audrey, Getzy, Melanie) who go the extra mile. But months in, the experience deteriorates: maintenance requests go unfixed for weeks or never happen, roaches appear in fridges, mold grows in HVAC systems, and broken gates let people wander the grounds at night. Several tenants hired their own contractors rather than wait. Lease exit disputes add frustration-refunds promised in 30 days never arrive, and move-out dates get altered without explanation. Since longtime maintenance worker Luis left, care has declined visibly. Residents mention dumpsters attracting homeless encampments, loud noise after 10 pm, and a laundry room door that fell and sent someone to hospital. The property's North Austin location is convenient to bus, library, and stores, but security and safety concerns overshadow that advantage.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

The Beacon at Pfluger Farm

#344

62

The Beacon at Pfluger Farm

3.8(88)✓ Google-verified

Beacon delivers strong leasing experiences, particularly through staff like Zaire, and residents praise the location near shopping and the resort-style pool. Maintenance responsiveness has earned recognition. However, a recent management transition to Valiant Residential has divided opinion sharply. Some residents report the community now feels neglected: shared spaces are dirtier, gates are broken, noise issues have spiked, and administrative failures include collections actions on moveout disputes. Walls are thin enough that daily neighbor activity bleeds through clearly.

Luxury ApartmentsStudent HousingPet-Friendly Apartments

The Amber

#345

73

The Amber

4.5(46)✓ Google-verified

Tenants consistently praise the leasing process and staff warmth, particularly highlighting Melanie, Liz, and Cody's attentiveness. The modern building, amenities, and responsive maintenance team draw strong approval. However, a small subset report uneven front-office professionalism, strict visitor parking enforcement, persistent pest issues, and early utility calibration glitches. Most residents view these as manageable in a new property. The community excels at pre-lease customer service, from unit measurements to transparent pricing and preferred employer discounts. Staff go beyond typical scope to ease the move. Maintenance handles issues quickly, though some eco-friendly design choices required adjustment. Visitor parking limits (7 days per month before lease addition required) and associated tow fees have frustrated some; complaints suggest enforcement feels overzealous given visible available parking.

Luxury ApartmentsPet-Friendly Apartments

Laurel

#346

68

Laurel

4.1(118)✓ Google-verified

Two very different Laurel experiences exist. Some residents report exceptional staff like Kasey and Josh, fast maintenance, and a clean, well-run property with quality finishes and convenient on-site amenities. Others describe a sharp decline: persistent German roaches across multiple buildings, staff turnover that broke continuity, mounting communication gaps, unresolved mold, and months-long delays on promised lease updates. The roach complaints cluster heavily in recent reviews and span multiple units, suggesting a property-wide problem rather than isolated incidents. Residents who stayed longer (2+ years) note the community felt luxurious early on but deteriorated visibly. Recent one-star reviews cite impossible contact (disconnected phones, no email replies, forced office visits), pest control marked "completed" with no actual entry, and amenities broken for months. The contrast between praising reviews and harsh ones centers on management responsiveness and operational consistency, which appear to have degraded significantly.

Luxury ApartmentsPet-Friendly Apartments

Lakeline Apartments

#347

57

Lakeline Apartments

3.3(237)✓ Google-verifiedPublishes prices

Lakeline's front-desk experience stands out: Guillermo and the leasing team earn consistent five-star praise for patience and helpfulness during sign-up. Once moved in, the picture darkens sharply. Tenants report black mold in units, unresolved maintenance requests, wasp nests at move-in, widespread roaches and bed bugs, and overflowing trash dumpsters. Gates promised weeks ago remain broken. Office communication drops off after lease signing, and management does not respond to complaints despite replying to positive reviews. A few residents value the community despite these issues, but the gap between leasing friendliness and post-move service is striking. The complex lists a fitness center, pool, basketball court, and pet amenities, but reviews centre almost entirely on habitability and upkeep. Pet fees are disclosed on their website ($300 for one pet, $500 for two, plus $20/month rent per pet), yet yards reportedly overflow with unleashed dogs and waste. A month in, multiple residents already regret signing.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

44 South

#348

73

44 South

4.0(302)✓ Google-verified

Most residents praise 44 South for exceptional staff and fast maintenance turnarounds. Units are modern and clean, amenities (pool, gym, study rooms) draw regular use, and the SoCo location puts downtown and highways within reach. Multiple residents named staff members like Jared, Fallon, Freddy, and maintenance crew Val, Dominic, and Philip as standouts. A minority report serious security gaps: car break-ins occurred repeatedly despite gate access, and the garage gate has malfunctioned for weeks. One tenant discovered an undisclosed $24 monthly convenience fee for rent payment through their Yardi system and felt misled. Noise and hallway cleanliness occasionally detract from the experience, though most residents overlook these against the overall property quality and team responsiveness.

Luxury Apartments

Creekstone

#349

64

Creekstone

3.8(138)✓ Google-verified

Creekstone draws strong loyalty from residents who value its safety, spacious layouts, and the genuine care shown by manager Eliza Matos and her leasing team. But persistent pest problems, sluggish maintenance, and neglected amenities-especially a murky pool and aging gym equipment-create real friction for those already living here, and pool noise from unsupervised late-night gatherings has become a chronic complaint. When management is attentive, day-to-day life feels peaceful and well-run. When it slips, residents report water outages, unresolved roach infestations, and work orders languishing for weeks. The gap between the best and worst experiences here is stark enough that neighbors in the same building describe nearly opposite realities.

Luxury ApartmentsPet-Friendly Apartments

NoA on McNeil Townhomes + Flats

#350

66

NoA on McNeil Townhomes + Flats

3.7(130)✓ Google-verified

Most residents praise the leasing and maintenance staff for quick problem-solving and genuine care. The community is quiet with spacious townhomes and garages, renovated interiors, and grounds kept clean. Noise from upstairs neighbors is common, as are bugs (ants, roaches, spiders); AC bills run high, and emergency weekend support is inconsistent.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities

Woodchase Apartments

#351

72

Woodchase Apartments

4.1(155)✓ Google-verified

Most long-term residents praise the property for its quiet setting, quick maintenance response, and staff who genuinely seem to care about tenant wellbeing. The complex hosts regular community events and maintains grounds well. However, newer complaints about deposit disputes and how management handles contractor mishaps suggest a gap between frontline staff performance and leadership accountability. Staff members like Iris, Desiray, Alyssa, Rudy, and Nick are repeatedly named for their helpfulness, though the same Alyssa faces criticism for miscommunicating policy and refusing to refund a deposit after admitting fault. Long-term residents report feeling safe and having the support they need; prospective tenants should know disputes may not be resolved in their favor.

Luxury ApartmentsPet-Friendly Apartments

Aura High Pointe Apartments

#352

60

Aura High Pointe Apartments

3.8(47)✓ Google-verifiedPublishes prices

Strong leasing staff like Jennifer and Matthew earn consistent praise, and the property itself attracts residents with its design and location. However, a serious ongoing fire alarm malfunction in Building 3 since February 2026, water damage from freeze damage that took months to repair, and closed or broken amenities (EV chargers, gym) have frustrated many. Management response to repairs and complaints has been slow or absent, leaving residents questioning the value for the premium rent.

Luxury Apartments

Bexley at Tech Ridge Apartments

#353

72

Bexley at Tech Ridge Apartments

4.0(209)✓ Google-verified

Most residents praise Beto Arellano's maintenance work, noting same-day repairs and friendly service that resolves issues quickly. Common pleasures include clean units and attentive staff like Matt and Valerie. However, a small number report serious concerns: roaches and mold in units, trash in common areas, car break-ins, and aging appliances that fail regularly. The fitness center is noted as small and crowded. The strong five-star cluster likely reflects recent high engagement from satisfied residents, while the one and two-star reviews (22% of all ratings) flag safety and cleanliness problems that merit direct inquiry before leasing.

Student HousingPet-Friendly ApartmentsLuxury Apartments

Ivy Heights Apartments

#354

71

Ivy Heights Apartments

4.5(102)✓ Google-verifiedPublishes prices

The leasing team consistently earns praise for attentiveness and warmth, guiding new residents through a smooth sign-up process with clear answers. Yet recent reviews reveal serious gaps in maintenance response and property security, including a broken security gate left unfixed for months, recurring mold damage, pest complaints, and car break-ins tied to the gate failure. Management communication falters once residents are on-site. A two-month-old moisture issue remains unresolved and attracted code violations. Staff are described as rude, evasive when tenants face problems, and inconsistent with lease terms. While the fitness center upkeep is praised and individual staff like Denise, Gabby, and Miguel earn five stars, the complex as a whole struggles with accountability on critical issues.

Luxury ApartmentsPet-Friendly Apartments

Cadena at the Falls

#355

72

Cadena at the Falls

4.5(98)✓ Google-verified

Strong staff and maintenance keep many residents happy, with Julio, Jerry, Saira, and Miranda earning consistent praise for speed, care, and genuine engagement. The 4.5-star average masks a sharp divide: 85 percent five-star reviews celebrate community events, modern finishes, and swift problem-solving, while the one and two-star tier reports systemic failures that management never fully resolves. Residents who hit issues with building defects, water quality, electrical problems, or lease administration describe months of run-around, being stonewalled on move-out charges, and a property that feels rushed to market despite its fresh appearance. Unit construction is their weakest link. Reviewers describe cork-board door frames, unsealed cabinet gaps letting pests in, floors settling within months, and appliances tied to faulty circuits that engineers can only partially fix. Noise complaints suggest thin floor and wall assemblies are insufficient for a luxury market. Management's written promises often evaporate; one tenant pursued four follow-up calls over three weeks for a move-out ledger while an assistant manager blamed IT issues repeatedly. The 60-day lease-break fee, held to seem firm despite the complex's own turnover pressure, aggravates already-strained move-out experiences.

Luxury Apartments

The Met

#356

72

The Met

4.5(97)✓ Google-verified

Residents consistently praise the Met's staff, especially leasing agents Hannah, Edith, and Noah, for a smooth move-in and attentive service throughout tenancy. The property's pool and gym rank highly, and unit finishes are thoughtfully done. However, a substantial segment reports serious soundproofing problems, particularly on the north side where warehouse noise and garbage trucks create ongoing disturbance. Parking policies are also contentious: towing fees and daily guest registration feel punitive compared to nearby competitors. Management is aware of noise issues but does not disclose them proactively during tours.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Astra Avery Ranch

#357

65

Astra Avery Ranch

3.9(143)✓ Google-verified

Five-star reviews highlight attentive staff, competitive pricing, and solid amenities, while recent one-star accounts describe structural problems. Thin floors allow neighbor noise to carry through clearly; plumbing issues persist despite requests. Some residents report management responds promptly and empathetically; others describe slow communication and dismissive handling of serious issues like week-long kitchen sink outages and low-frequency noise complaints.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

The Breakers On The Lake

#358

72

The Breakers On The Lake

4.0(79)✓ Google-verified

Residents consistently praise the lakeside location, responsive maintenance team, and tight-knit community culture. Staff, particularly leasing manager Paige, earn repeated mentions for genuine care and quick problem-solving; most maintenance issues resolve same-day or next-day.

Luxury ApartmentsPet-Friendly Apartments

Onion Creek Luxury Apartments

#359

59

Onion Creek Luxury Apartments

3.4(280)✓ Google-verified

Long-term residents praise responsive maintenance, especially staff members like Mary Lou and Marissa, and value the spacious floor plans and clean grounds. Many renew leases repeatedly. However, departing tenants report unexpected charges at lease end and feel blindsided by damage assessments, while others cite management's failure to address disruptive neighbors despite evidence, delayed repairs (such as AC refrigerant refills instead of replacement), and security gaps including open gates and vehicle theft.

Luxury ApartmentsPet-Friendly Apartments

Cedar Heights Apartments

#360

70

Cedar Heights Apartments

4.5(68)✓ Google-verifiedPublishes prices

Cedar Heights delivers polished new units with strong amenities like pickleball courts, a dog park, and in-unit laundry that most residents appreciate. Jessiee, Mary, and other staff members are repeatedly praised for care and helpfulness. However, recent months have seen mounting frustration: management fails to respond to portal messages and emails for weeks, elevators have been down for extended periods, and walls are so thin neighbors' noise bleeds through after midnight. Some prospective tenants also report rude or dismissive treatment during leasing appointments. What keeps ratings solid is the physical property itself. Brand-new construction, clean common areas, reliable parking, and strategic Southeast Austin location near main roads all work in its favor. But living comfort hinges on management responsiveness (currently a weak point) and neighbor behavior, neither fully in the property's control. Staff quality varies noticeably between the leasing desk and upper management.

Luxury ApartmentsPet-Friendly Apartments

Agave at South Congress

#361

72

Agave at South Congress

3.8(161)✓ Google-verified

Staff like Mei and Emily earn consistent praise for attentiveness through move-in and beyond; maintenance responds quickly to requests and treats residents with respect. The pool, gym, and common areas are kept clean, and front-office perks like free coffee add a personal touch. One reviewer cited safety concerns, but this stands against a backdrop of mostly residents who've stayed years and plan to stay longer. Named technicians Juan and Yunielbi handle repairs promptly. Community events run regularly. The complex handles all unit sizes (one to three bedrooms) with in-home laundry and pet amenities nearby.

Luxury ApartmentsPet-Friendly Apartments

Blu Apartments

#362

72

Blu Apartments

4.0(293)✓ Google-verifiedPublishes prices

Blu residents and prospects praise the leasing team (Yudmila, Ady, Yudi, Carmen) for professional, welcoming service and smooth application processes. Work orders are typically completed quickly, the property is clean, and common areas stay well-maintained. Fitness and laundry facilities run 24 hours. However, some long-term residents report serious gaps: maintenance requests go unaddressed, water leaks and mold get painted over rather than fixed, and security deposit refunds are withheld after building maintenance work. Older building sections show signs of age, and neighbor noise has disrupted early mornings. These service inconsistencies emerge mostly from residents already on-site.

Luxury ApartmentsPet-Friendly Apartments

Modera EaDo

#363

69

Modera EaDo

4.2(142)✓ Google-verifiedPublishes prices

Staff like Eli, Tariq, and Mona earn consistent praise for genuine help during tours, move-ins, and day-to-day requests. The property itself is modern and clean: strong wifi/package systems, key fob security, covered parking with EV charging, and amenities from dog parks to conference rooms draw satisfied residents. However, serious structural issues undercut the luxury claim. A recent bike room theft went unaddressed for hours; basement parking floods regularly and sits mostly empty despite $50 reserved-spot upsells; fire alarms sound multiple times monthly; hallways smell of neighbor neglect; walls are thin enough to hear neighbors clearly. Move-out charges run $160+ for cleaning alone. Management is hard to reach and rarely in the office. This works well for people who want new, clean common spaces and don't rely on bike storage, guest parking, or management availability. Those spending more for "luxury" or needing responsive maintenance should pause.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Emerson at Wells Branch

#364

66

Emerson at Wells Branch

3.9(160)✓ Google-verified

Emerson at Wells Branch splits between residents who praise responsive staff like Alex and quick maintenance fixes, and those reporting severe pest infestations, poor construction sealing, and sudden drops in management responsiveness after recent staff turnover. Newcomers often encounter ants and roaches within the first week despite the property's attractive appearance.

Senior Living ApartmentsLuxury ApartmentsStudent Housing

Alexan Rivercrest

#365

72

Alexan Rivercrest

4.5(42)✓ Google-verified

Residents and locators consistently praise the leasing team, particularly Lily, for professionalism, communication, and going beyond standard service. The property itself is new with good amenities, strategic location near Town Lake and downtown trails, and thoughtful touches like resident events. However, early-stage issues plague the building: elevators break frequently, soundproofing is inadequate, guest parking is tight, and management reportedly shifts burden onto residents through fees and restrictions rather than fixing underlying design problems. A few residents report serious concerns about security gaps (broken garage gate access control) and inconsistent maintenance priorities. The comparison to the adjacent sister property, Alexan Riverside, suggests unequal investment between the two communities.

Luxury Apartments

Perch

#366

68

Perch

4.1(126)✓ Google-verified

Perch draws praise for its spacious, well-finished units and genuinely helpful leasing staff, especially Emily, Patrick, and Nick. Guests consistently highlight the on-site Golden Hour coffee bar and strong maintenance responsiveness. However, WiFi outages through WhiteSky Communications dominate negative reviews, with multiple residents reporting frequent downtime that disrupts work-from-home routines. Aggressive towing enforcement, poor sound insulation between units, and sporadic pest problems add to resident frustration. At the stated price point, these infrastructure gaps undercut the luxury positioning. The leasing experience itself earns high marks, and the community feel is real. Management's issue is operational execution on internet reliability and basic utilities rather than staff attitude or design. Residents considering this property should verify WiFi stability independently and expect to hear neighbors clearly.

Luxury ApartmentsPet-Friendly Apartments

Rocking Horse Ranch

#367

71

Rocking Horse Ranch

3.8(199)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the mix of maintained grounds, attentive management, and nearby shopping. Staff members like JC or Julio are named for their helpfulness. Most overlook age-related repairs or occasional pest issues near the creek as normal tradeoffs for reasonable rent and a stable community. Strengths include two pools, nature trail access, and a diverse resident base. The move-in process is described as smooth. Some note being in Round Rock with easy I-35 access; HEB and dining are walkable. Pet-friendly options and varied floor plans (including ones with large patios and storage) appeal to families and long-term renters who value consistency over newness.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Prose Decker Lake

#368

71

Prose Decker Lake

5.0(36)✓ Google-verifiedPublishes prices

Most residents rave about the staff, particularly Vanessa, Andrea, and Cheyenne, who make leasing seamless and create a welcoming first impression. But those who stayed longer report serious friction: thin walls amplify neighbor noise and barking dogs around the clock, ongoing construction in some buildings disrupts work-from-home routines, and management does not follow through on complaints about theft or odors. The complex is modern and clean at move-in, yet trash accumulation and security gaps emerge as living issues. The property suits people who value a polished first experience and don't work from home. Pet owners should know the $20 monthly pet rent exists alongside a $200 deposit and fee, and should expect neighbor dogs to be audible. Building 7 drew specific complaints about construction. Staff named include Vanessa, Andrea, Cheyenne, and Community Manager Audrey.

Luxury ApartmentsPet-Friendly Apartments

The Langdon at Walnut Park

#369

70

The Langdon at Walnut Park

4.2(242)✓ Google-verified

The property draws high praise for its landscaping, amenities (sauna, gym, pool), and certain staff members who shine during tours and maintenance visits. However, residents report serious friction: the AI phone system makes it nearly impossible to reach the office for maintenance or emergencies, lease renewals involve unexplained delays and sudden rent jumps (one reviewer cited a $2,085 to $2,700 increase), mold recurs in units, soundproofing fails to block neighbor noise, and break-ins and package theft occur despite gated parking. Management responsiveness improves only after complaints escalate to reviews. Staff like Jasmin, Joshua, Christopher, and David deliver warm, knowledgeable service during tours and maintenance calls. The stained concrete floors and proximity to the Walnut Creek greenbelt appeal to residents who value design and nature. Yet the gap between move-in experience and post-lease reality is stark: residents feel welcomed initially but unheard when problems arise, especially when trying to reach the office by phone or email.

Luxury ApartmentsPet-Friendly Apartments

High Oaks

#370

60

High Oaks

3.5(146)✓ Google-verified

Long-term residents praise staff responsiveness and the natural setting, though move-in conditions and pest management remain serious pain points. A small group of staff members (Brooke, Ambrosio, Caleb, Rodriguez) earns consistent mention for going beyond expectations, yet several tenants report negligent move-ins, persistent roach problems the pest control contractor struggles to solve, and property managers who deny or deflect complaints. The 51% five-star to 35% one/two-star split reflects this divide: people either find genuine community and quick repairs, or face broken appliances, locked-out keypads, and pest issues they cannot resolve.

Luxury ApartmentsPet-Friendly Apartments

River Stone Ranch

#371

71

River Stone Ranch

3.8(310)✓ Google-verified

Residents consistently praise the staff's responsiveness and community events that bring neighbors together, particularly Joey's pool parties and brunches. Units are clean and well-maintained; leasing specialist Mersadies stands out for patient, personalized service. The location offers quick access to trails, shopping, and work sites, and most find it quiet despite many pet owners. One ongoing frustration is pet waste buildup in designated areas, and a handful mention past management issues, though current operations appear steady.

Luxury ApartmentsPet-Friendly Apartments

Alara North Burnet

#372

73

Alara North Burnet

4.1(169)✓ Google-verified

Staff, especially manager Eva, are known for responsive care and smooth move-ins. Most residents stay years and feel safe. One severe complaint documents roaches, ants, and water problems on move-in; the deposit was not refunded despite evidence. Infrastructure gaps like broken back gates and intermittent hot water undercut the strong management reputation.

Luxury ApartmentsPet-Friendly Apartments

The Creek Apartments

#373

64

The Creek Apartments

3.8(226)✓ Google-verified

Staff warmth draws praise from some residents, especially property manager Charlotte and maintenance response times. However, repeated complaints about mold, roaches, mice, and dirty move-in units undermine the community's appeal. Security lapses, communication delays, and thin-walled construction are cited alongside concerns about pet waste management and uneven rule enforcement.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

401 Teravista

#374

61

401 Teravista

3.6(203)✓ Google-verified

Staff warmth masks deeper service failures. Praised maintenance workers like David and the newer management team under Lauren show genuine care, and residents consistently highlight safe grounds, clean common areas, and strong amenities. Yet move-in experiences reveal a troubling pattern: billing glitches with concessions go unresolved for weeks, unresponsive office staff hide behind an automated system, and unit issues (AC leaks, flooding) linger for days or months. Security gates remain broken years after promised fixes, package theft is common, and soundproofing is inadequate. While recent management changes show promise on trash and communication, the complex's track record on maintenance responsiveness and administrative competence remains unreliable for new and existing residents. Recent leadership under Lauren has begun addressing longstanding dumpster overflow and engagement issues, yet these improvements have not yet bridged a deeper trust gap. The complex charges premium rent for amenities but frequently closes or delays them without notice. Applicants report rushed tours, aggressive leasing tactics, and unclear denial processes. For those prioritizing friendly faces and nice pools, 401 Teravista appeals; for those needing prompt, transparent service and reliable problem-solving, the reviews suggest looking elsewhere nearby.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

The Waylon

#375

71

The Waylon

5.0(16)✓ Google-verified

The Waylon earns consistent five-star reviews for its new construction quality, especially the maintenance team's genuine attentiveness and leasing staff who go beyond expectations. Residents praise fitness amenities like saunas and cold plunges, plus thoughtful touches like noise insulation and soft-close cabinets. Some mention gym equipment gaps and floor cleaning needs as the property settles in.

Luxury ApartmentsPet-Friendly Apartments

The Joplin at Crestview Apartments

#376

56 low data

The Joplin at Crestview Apartments

3.5(74)✓ Google-verifiedPublishes prices

The complex attracts budget-conscious renters with studio units starting at $869, and the office staff (particularly Jacqueline, Brenda, and Milagros) are consistently praised as kind and attentive. However, residents report chronic maintenance delays, ongoing roach problems despite monthly pest fees, a drained pool closed for over two years, unresponsive phone lines, and billing confusion tied to multiple management changes, raising honest questions about whether repairs actually happen and whether promises made during tours hold up after move-in.

Luxury Apartments

SoCo Park Apartments

#377

71

SoCo Park Apartments

4.2(186)✓ Google-verified

Residents consistently praise Brittany the manager, Martha in leasing, and the maintenance crew (especially Kay) for their dedication and friendliness; many feel genuinely cared for and refer friends. Security guard KeyAndre also earns high marks. The grounds and community vibe draw repeated compliments. However, critical complaints shadow this: a reviewer reported the pool green and closed most of the summer despite ongoing charges, AC failures lasting weeks (one portable unit doubled electric bills), trash piling up, and slow door repairs. A resident faced lease violations for playing music at the pool without prior notice. Another claims retaliation after leaving a negative review elsewhere. Management responsiveness varies sharply by issue. Some residents say emails go unanswered; others report quick fixes once flagged. One long-term resident appreciated staff efforts to help her son with a medical mobility issue and called the complex a "loving family community." A departing tenant warned of security gaps, including two stalking incidents in one year. The 4.2 rating reflects this split: 68% give five stars, but 16% rate one or two stars, citing maintenance failures, uneven enforcement, and overall dissatisfaction after long stays.

Luxury ApartmentsPet-Friendly Apartments

Highland Flats

#378

56 low data

Highland Flats

4.1(17)✓ Google-verified

Highland Flats draws praise for its Highland location near shops, restaurants, and trails, plus responsive management who handle issues quickly. Unit sizes are compact but rents fit student budgets; most find the community quiet and welcoming, though one reviewer reported noise.

Luxury Apartments

#379

56 low data

Round Rock Oak Grove Apartments

4.0(9)✓ Google-verified

Most recent reviews praise the quiet setting and management responsiveness since ownership changed in 2023. Review history is thin and spans years, limiting broader detail.

Senior Living ApartmentsLuxury ApartmentsStudent Housing

Saison North

#380

63

Saison North

3.9(67)✓ Google-verified

Outstanding staff like Elle, Marlene, and Ernesto make the leasing and move-in process smooth and genuinely caring. The complex itself is clean, new, and close to shopping and The Domain. But parking is a chronic crisis. Residents regularly wait hours for spots late at night, and cars get towed from overflow areas with $361+ fees. Management and Accolade Property Management (their contractor) don't act on complaints or offer solutions, leaving paying residents frustrated and unheard.

Luxury Apartments

Bridge at Eastside

#381

71

Bridge at Eastside

4.2(213)✓ Google-verified

Under AMLI ownership, residents consistently praised responsive staff and reliable maintenance; that experience shifted dramatically after Bridge acquired the property in mid-2026. Since the transition, multiple critical systems have failed (water shutoffs lasting 7 to 13 hours, parking gates left open for weeks, resident portal offline for three weeks), and management communication has shifted toward mass enforcement warnings rather than addressing root problems. While a handful of reviewers credit staff like Gabe and Chris with going above and beyond during the transition chaos, the broader pattern is deteriorating service alongside property issues that AMLI handled more smoothly.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Zoey

#382

71

Zoey

4.1(241)✓ Google-verified

Zoey residents experience strong day-to-day operations: staff like Joe and Jordan build trust through responsiveness, maintenance answers emergency calls in under 10 minutes, and amenities stay clean. The fitness center, pool, sky lounge, and event programming create community, and the property enforces rules fairly through quiet communication. However, fire alarms trigger far more often than a functional safety system should, frustrating residents and eroding confidence in real emergencies. One resident's dispute over cleared storage contents revealed gaps in documentation and accountability; management's handling shifted tone when evidence surfaced. Most residents rate their stay positively, though new arrivals should understand these particular friction points.

Luxury ApartmentsPet-Friendly Apartments

Veranda

#383

71

Veranda

4.2(228)✓ Google-verified

Most five-star reviewers single out staff members Rodrigo, George, Rigoberto, and Amaya as genuinely kind, professional, and hardworking. Common areas and grounds are consistently praised as clean and well-maintained. However, a vocal minority reports serious quality issues: thin walls make neighbors audible, heating has failed during freezes with slow fixes, packages go missing, and some staff members dismiss resident requests. Leasing staff are helpful, but post-move-in support varies sharply depending on staff member and department.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

The Vineyard

#384

60

The Vineyard

3.6(278)✓ Google-verified

Half the reviews praise the leasing team (Patricia, Érica, Nancy) and the property's appearance, but a sharp divide emerges after move-in. The other half report persistent management failures: voicemails go unanswered, promises made by staff are later denied without written proof, and repeated complaints about loud music at odd hours, unparkable handicap spaces, and filthy stairwells receive no real action. One resident noted the complex dropped from 4.5 to 3.5 stars over time, with residents leaving due to unresolved issues. A technician named Hernán fixed an electrical problem quickly, but post-lease support feels non-existent. Leasing staff shine individually, yet the office system breaks down: a resident paid $720 in towing fees after staff promised to contact the towing company, only to be told later there was no "proof." Another was charged $1,000 for late non-renewal because an email went unacknowledged. The complex clearly excels at the tour and application stage but struggles to track, honor, or act on tenant concerns once keys are handed over.

Luxury ApartmentsStudent HousingPet-Friendly Apartments

The Jordan at Mueller Apartments

#385

70 low data

The Jordan at Mueller Apartments

4.4(44)✓ Google-verifiedPublishes prices

Residents consistently praise the management team (Lisa, Bryan, Jake) for listening and solving problems quickly. Spacious floor plans, green building design, and community programs draw families; maintenance shows up the same day on requests.

Luxury ApartmentsPet-Friendly Apartments

Hollybrook Ranch

#386

65

Hollybrook Ranch

3.9(137)✓ Google-verifiedPublishes prices

Long-term residents credit Samir, Nakisa, and Mike by name for making their stay feel like home, citing swift AC repairs and attentive maintenance within 24 hours. Yet recent complaints describe a complex in transition: a management change mid-year sparked visible decline, with slow fixes on AC and toilets, parking chaos that triggered unfair late-night towing, and higher rates despite construction noise. Rude office staff and language barriers during inquiry calls have also damaged first impressions. Pet owners and newcomers face cleanliness issues in green areas and limited notice windows for repairs; one Spanish-speaking caller was hung up on twice. Longer-term residents from earlier periods praise the property's responsiveness, but the shift suggests operational consistency has become a gamble depending on who handles your request.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing

Terrastone Travesia Apartments

#387

60

Terrastone Travesia Apartments

3.7(204)✓ Google-verifiedPublishes prices

Strong five-star reviews highlight Florita's outstanding leasing assistance and a well-kept property with green spaces and clean areas. However, residents report significant frustration with move-out charges, slow communication after lease end, and property management handling of rental records and application fees.

Luxury ApartmentsStudent HousingPet-Friendly Apartments

Luca Apartments

#388

67

Luca Apartments

4.0(144)✓ Google-verified

Luca divides sharply. Five-star reviewers consistently praise the leasing team-especially Megan, Zakia, and Andre-for going above and beyond during sign-up and move-in, handling requests quickly and staying accessible. Many residents renew leases and cite clean amenities, good maintenance follow-up, and genuine staff warmth. One-star reviewers paint a different picture: chronic gate failures that invite theft, broken package lockers, noisy neighbors with weak soundproofing, and management indifference to complaints about trash, odors, and unresolved maintenance (including weeks-long construction disruptions). The divide appears to track tenure-newer, happy residents contrast with longer-tenants who say the property is deteriorating and management ignores accountability. The core tension is execution: stellar front-office service masks operational failures in security, upkeep, and complaint resolution. New residents praise the move-in experience; established ones report that enthusiasm does not extend to ongoing property care or crisis response.

Luxury ApartmentsPet-Friendly Apartments

Milan Apartments

#389

60

Milan Apartments

3.5(246)✓ Google-verified

Five-star reviews consistently praise staff by name (Mariela, Nataly, Yoan) for warmth and efficiency during tours and move-ins, and report same-day maintenance responses. However, a detailed one-star review describes persistent mold in windows, roaches throughout units, electric bills near $300/month due to poor insulation, unreliable internet despite mandatory $75 fee, days-long AC outages with no interim solution, neglected common areas, and management unresponsive to complaints. The stark split between experiences suggests service quality depends heavily on circumstances and timing of occupancy. This gap reflects a property caught between strong front-end operations and significant maintenance or construction-quality shortfalls in actual living conditions. Prospective residents should ask specifically about insulation standards, pest control protocols, AC reliability, and internet performance before signing.

Luxury ApartmentsPet-Friendly Apartments

Hermosa Village Apartments

#390

70

Hermosa Village Apartments

4.2(183)✓ Google-verified

Long-term residents and first-time tourees report clean, quiet grounds and welcoming maintenance staff (Tim, Valerie, Kayla, Emile) who handle issues promptly. Move-ins are smooth and the community feels genuinely connected. However, walk-in leasing office experiences range from dismissive to responsive, and several residents cite unaddressed emails, rising renewal rates tied to lower advertised prices, and maintenance delays-particularly the gate broken for a year. A few note security concerns tied to neighbors' behavior and aggressive dogs on-site. Positive experiences cluster around individual staff members and the physical property. Negative patterns suggest inconsistent office communication, frustration with pricing tactics (existing tenants paying more than new rates), and management responsiveness that depends heavily on who you reach.

Affordable & Section 8 HousingSenior Living ApartmentsLuxury Apartments

Abelia Flats

#391

70

Abelia Flats

4.1(199)✓ Google-verified

Abelia Flats draws strong praise for maintenance speed and front-desk friendliness, with several long-term renters citing low prices and responsive staff. However, significant complaints center on surprise utility charges after move-out, deposit disputes, pest issues in units, and cleanliness problems in shared spaces; management responsiveness on documentation requests varied, and some felt charges were unfairly applied despite Texas renter codes.

Pet-Friendly ApartmentsStudent HousingLuxury Apartments

Heights at the Cameron

#392

62

Heights at the Cameron

4.0(41)✓ Google-verified

Recent residents credit staff like Claudia and Yunier for patient, compassionate leasing assistance, including help for applicants with poor credit or homelessness. Maintenance improved under newer staff like Leticia. Older complaints cite severe pest problems, unresponsive phones, and three-month maintenance delays; current reviews suggest management has shifted toward faster responses.

Luxury Apartments

Sentral East Austin at 1614 E. Sixth | Austin Apartments

#393

68

Sentral East Austin at 1614 E. Sixth | Austin Apartments

4.3(168)✓ Google-verified

Staff warmth and location draw strong praise, but security lapses and cleanliness inconsistencies create real friction. Longer-term residents appreciate maintenance responsiveness and shared amenities like the Arnold gym, while short-term guests often encounter broken check-in systems and dirty units on arrival. Car break-ins in the garage are a recurring headache management says it addresses but reviewers say remains unresolved. The property works well for those who can overlook operational rough edges and parking concerns. East Austin walkability to bars and restaurants appeals to many. Fully equipped units suit extended stays. However, the building clearly lacks consistent upkeep standards between room cleanings, and the hybrid hotel-apartment model falters when front-desk availability or tech fails during off-hours check-in.

Luxury ApartmentsPet-Friendly Apartments

The James on Grand Avenue

#394

63

The James on Grand Avenue

3.8(102)✓ Google-verifiedPublishes prices

Residents praise responsive maintenance, fair pricing, and staff like Rakhi and Luis who handle the move-in process with care. The units and common grounds are kept clean, and the North Austin location near MoPac and The Domain draws commuters. However, roach complaints, inconsistent hallway and elevator cleaning, and some tenants' disruptive behavior (noise at the pool, unsupervised pets, trash in shared spaces) undercut the experience for longer-term residents.

Luxury ApartmentsStudent HousingPet-Friendly Apartments

Villas of Mason Hills

#395

64

Villas of Mason Hills

4.1(44)✓ Google-verified

Villas of Mason Hills excels at the physical product: modern townhomes with private yards, ground-floor living, and good amenities draw praise. But recent reviews show a sharp divide. Tenants report responsive, cheerful staff and well-kept grounds alongside serious problems: calls go unanswered, maintenance requests linger for months, and management is described as dismissive when hardship hits. The complex appears to perform better for some residents than others, possibly depending on management tenure.

Luxury ApartmentsAffordable & Section 8 HousingSenior Living Apartments

Onyx 183

#396

63

Onyx 183

3.7(306)✓ Google-verified

Five-star reviews consistently praise individual staff members (Sofia, Aldo, Elia, Veronica) for professionalism and the property's clean, modern appeal with solid pet amenities. The dog park and fitness center draw repeat residents. However, urgent 1-star reviews from the past two days reveal systemic collapse since mid-2026 management changeover: AC failures during 100-degree heat met with zero maintenance response, water shutoffs without warning, and residents told to buy their own cooling. Emergency requests go unanswered; management offers only portable units from Walmart. The gap between older praise (2-3 months old) and recent distress signals a sharp, recent deterioration. Until management stabilizes response times and maintenance reliability, residents face genuine safety risks in extreme Texas heat. Older reviews from tenants with 1-2 year tenure offer an honest picture of what once worked; current reviews show a community in crisis under new leadership.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities

Altair Tech Ridge

#397

63

Altair Tech Ridge

3.9(111)✓ Google-verifiedPublishes prices

Staff and management stand out for genuine care and problem-solving, especially during tours and early residency. Amenities draw residents in-gym, pool, dog facilities, beer garden-and many find the complex safe and peaceful. The stumble comes after the lease is signed: maintenance delays mount (broken grills, pool chlorinated weekends, unresponsive EV charger support), move-in units arrive uncleaned, visitor parking runs short, and gate issues persist. Screening decisions lack transparency. Those who stay long-term tend to forgive the friction; those who encounter problems early often regret the price.

Student HousingPet-Friendly ApartmentsLuxury Apartments

Camber Ranch

#398

63

Camber Ranch

3.9(106)✓ Google-verifiedPublishes prices

Reviewers often praise the leasing team's warmth and maintenance's speed, along with attractive amenities like the gym and spacious layouts. However, noise bleed between units is consistent across complaints, move-in conditions have been substandard (urine, mold, food stains), and pest issues persist despite weekly spraying; some tenants also flag deceptive lease-renewal practices and construction defects that worsen over time. Maintenance handles work orders within one to two days, yet recurring problems (broken dog park gates, garage flooding) go unfixed for months. The office staff-particularly Ava and Victoria-drew specific praise, but the broader experience splits sharply: engaged residents enjoy the community; frustrated ones cite bait-and-switch tour practices, vague move-out charges, and a pattern of ignoring maintenance requests that don't fit management's priorities.

Student HousingLuxury ApartmentsTownhome & Garden-Style Communities

Progress @ Tech Ridge Apartments

#399

68

Progress @ Tech Ridge Apartments

4.4(71)✓ Google-verified

Staff and events make Progress feel welcoming, but the gap between luxury positioning and everyday quality is real. Parking damage, noise bleed, and gym/pool upkeep frustrate residents who pay premium rates for a complex that cuts corners on maintenance and neighbor enforcement. Leasing team (Natalie, Maria, Alex) consistently earn five-star praise for attentiveness. Maintenance responds fast on urgent issues. The cyber cafe, smart HVAC, and walking trail access appeal to active residents. But low bathroom ceilings, visible paint flaws, and included Wi-Fi that requires paid upgrades undercut the luxury brand. Governance is the sticking point: residents park across lines with no penalty, trash lingers in hallways, and management refused early lease exit even for a resident buying a home.

Luxury ApartmentsPet-Friendly Apartments

The Goodwin

#400

65

The Goodwin

4.1(106)✓ Google-verifiedPublishes prices

The Goodwin attracts strong praise from new tenants and prospects, who consistently highlight Karolina and other leasing staff for professionalism and the stunning spaces and amenities. However, long-term residents report deep structural and maintenance failures: elevators down weeks at a time, no hot water, AC breakdowns, water damage hidden rather than fixed, and overflowing trash creating hallway hazards. Recent management changes have improved elevator reliability and cleanliness, but these core infrastructure issues persist. New residents focus on style; existing ones struggle with habitability. The property's luxury positioning clashes with complaints of ongoing construction, broken utilities, and a disconnect between the five-star leasing experience and the day-to-day reality long-term residents face. One resident signed an NDA to exit their lease, raising questions about transparency. A new management team shows promise, but years of deferred maintenance and design flaws (remote controls, water systems, garage gate) remain unresolved.

Luxury ApartmentsPet-Friendly Apartments

Last updated 2026-09-08