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Residences of Siena South

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 48 Google reviews · How we rank ›

4.0(48) 63 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Residences of Siena South
Location
Round Rock
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
48
Ranking
#311 in Luxury Apartments
Best for
Residents seeking a luxury community with strong social amenities and pet-friendly policies where staff reputation matters.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

The property draws strong praise for staff warmth and swift maintenance work on routine requests, plus immaculate common areas and grounds. However, chronic issues cloud the picture: indoor pools of standing water, a patched ceiling left unrepaired for weeks despite promises, staff members' erratic office presence during posted hours, and troubling incidents with boundary-crossing behavior that management failed to address decisively.

Praised for
  • friendly, welcoming staff
  • quick maintenance response
  • clean, well-maintained grounds
  • pet-friendly amenities
  • resort-like atmosphere
Watch-outs
  • maintenance delays on repairs
  • water drainage issues between buildings
  • inconsistent office communication and phone responsiveness
  • safety and boundary concerns with staff
friendly-staffresponsive-managementwell-maintainedclean-common-areaspoor-communicationunresponsive-maintenancesafe-secure
Best for: Residents seeking a luxury community with strong social amenities and pet-friendly policies where staff reputation matters.
Think twice if: You need reliable office access or have had negative past experiences with staff boundary issues or unaddressed maintenance problems.

What this place gets right

  • attentive leasing and onboarding staff
  • well-maintained grounds and common areas
  • responsive maintenance team on routine requests
  • established pet-friendly community

Before you tour or apply

  • Named staff members praised (Mike, Clarissa, Amanda, Jaye) for responsiveness during leasing and maintenance phases
  • Pet fees: $450 non-refundable, $25/mo per pet (per website)
  • Recurring complaint: standing water between buildings 7 and 8 for weeks; ceiling hole left unpatched despite month-long promises
  • Office staff reported frequently absent during posted hours or unreachable by phone during peak application periods
  • One incident where staff member (Mike) allegedly looked through back door, distressing guest's anxious dog

Resident ratings

Pet-Friendly Apartments
Walking trails and grounds appreciated by pet owners; no complaints about pet policies themselves.
Luxury Apartments
Pool, clubhouse, and resort-like grounds praised; standing water drainage failure and unaddressed maintenance undermine luxury positioning.

How it stacks up

  • Rated 4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 19% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 73
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Breaking down the ratings

5
36
4
0
3
1
2
0
1
11

FAQ

What are the pet fees?
Non-refundable pet fee of $450 plus $25 per pet each month, per the website.
What amenities are available?
The property offers a swimming pool, pool table, clubhouse, and home office spaces. Grounds include walking trails.
How quickly does maintenance respond?
Multiple reviewers report quick turnaround on maintenance requests. However, some long-term issues like drainage problems and ceiling repairs have been left unresolved for weeks or months despite promises of repair.
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Last updated 2026-09-22