Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call

Residences of Siena South

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 48 Google reviews · How we rank ›

4.0(48) 64 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Residences of Siena South
Location
Round Rock
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
48
Ranking
#307 in Luxury Apartments
Best for
Residents seeking a luxury community with strong social amenities and pet-friendly policies where staff reputation matters.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

The property draws strong praise for staff warmth and swift maintenance work on routine requests, plus immaculate common areas and grounds. However, chronic issues cloud the picture: indoor pools of standing water, a patched ceiling left unrepaired for weeks despite promises, staff members' erratic office presence during posted hours, and troubling incidents with boundary-crossing behavior that management failed to address decisively.

Praised for
  • friendly, welcoming staff
  • quick maintenance response
  • clean, well-maintained grounds
  • pet-friendly amenities
  • resort-like atmosphere
Watch-outs
  • maintenance delays on repairs
  • water drainage issues between buildings
  • inconsistent office communication and phone responsiveness
  • safety and boundary concerns with staff
friendly-staffresponsive-managementwell-maintainedclean-common-areaspoor-communicationunresponsive-maintenancesafe-secure
Best for: Residents seeking a luxury community with strong social amenities and pet-friendly policies where staff reputation matters.
Think twice if: You need reliable office access or have had negative past experiences with staff boundary issues or unaddressed maintenance problems.

What this place gets right

  • attentive leasing and onboarding staff
  • well-maintained grounds and common areas
  • responsive maintenance team on routine requests
  • established pet-friendly community

Before you tour or apply

  • Named staff members praised (Mike, Clarissa, Amanda, Jaye) for responsiveness during leasing and maintenance phases
  • Pet fees: $450 non-refundable, $25/mo per pet (per website)
  • Recurring complaint: standing water between buildings 7 and 8 for weeks; ceiling hole left unpatched despite month-long promises
  • Office staff reported frequently absent during posted hours or unreachable by phone during peak application periods
  • One incident where staff member (Mike) allegedly looked through back door, distressing guest's anxious dog

Resident ratings

Pet-Friendly Apartments
Walking trails and grounds appreciated by pet owners; no complaints about pet policies themselves.
Luxury Apartments
Pool, clubhouse, and resort-like grounds praised; standing water drainage failure and unaddressed maintenance undermine luxury positioning.

How it stacks up

  • Rated 4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 20% of the businesses in this directory.

How we scored this

How We Score
Star rating 34
Review volume 73
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Breaking down the ratings

5
36
4
0
3
1
2
0
1
11

FAQ

What are the pet fees?
Non-refundable pet fee of $450 plus $25 per pet each month, per the website.
What amenities are available?
The property offers a swimming pool, pool table, clubhouse, and home office spaces. Grounds include walking trails.
How quickly does maintenance respond?
Multiple reviewers report quick turnaround on maintenance requests. However, some long-term issues like drainage problems and ceiling repairs have been left unresolved for weeks or months despite promises of repair.
Request a quote

Similar apartment complexes nearby

The Sommery
72

The Sommery

4.0(156)✓ Google-verified

Residents and touring guests consistently praise The Sommery's modern apartments, resort-style amenities, and attentive staff, particularly highlighting the leasing and maintenance teams' responsiveness. Staff named Bryant, Lorenza, Kaitlyn, and maintenance workers Huan and Patrick earn repeated recognition for smooth move-ins and follow-up care. A minority of reviews raise safety concerns about unscreened residents and ongoing noise from pool events and alleged commercial operations within the complex. Whether seeking a luxury rental or townhome in Round Rock, most residents describe the community as clean and welcoming, with well-designed common areas. Prospective tenants should weigh strong operational service against the safety concerns some residents cite as unresolved.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
View profile
Oasis at Round Rock
60

Oasis at Round Rock

4.2(17)✓ Google-verified

Residents love the modern townhome design and staff attention during move-in, especially Maidy and Faith. The spaces feel spacious and welcoming, with EV charging and yards drawing praise. However, construction shortcuts and delays overshadow the experience. Pool and gym promised by June remain unfinished into September, yet residents pay for these amenities monthly. Units have defective outlets, leaking vents, and loose fixtures. Pest issues (particularly ants) require daily cleanup, likely from foundation gaps. Management communication stays silent on amenities while sending frequent parking reminders. Promised turf yards remain incomplete weeks after partial installation.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
View profile
Park at Siena
75

Park at Siena

4.6(39)✓ Google-verified

Residents consistently praise the clean, modern apartments, responsive maintenance staff (especially Yannier Álvarez and Roland), and welcoming move-in experience. The community feels quiet and well-maintained. One resident reported poor front office service and dismissive management, but this stands in sharp contrast to the 87% five-star rating.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08