
Siena Round Rock Apartments
A divided community: families and early-phase residents praise the leasing team (especially Briana and Vanessa), maintenance responsiveness, and quiet grounds, while long-term residents report compounding maintenance failures. Pest control delays led to window seal breakdowns and a trapped pet; the pool sits visibly dirty despite $2000+ rents. One tenant upgraded from 4 to 1 star after weeks of dismissed concerns and inadequate repairs. The newer units and grounds impress first-time visitors. Staff professionalism during tours contrasts sharply with follow-up service quality. Noise from upstairs neighbors is occasional but noted, and rent escalations catch some residents off guard.

