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Siena Round Rock Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 200 Google reviews · How we rank ›

4.6(200) 77 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingAffordable & Section 8 HousingTownhome & Garden-Style CommunitiesPet-Friendly Apartments
Siena Round Rock Apartments
Location
Round Rock
Services
Luxury Apartments, Student Housing, Affordable & Section 8 Housing
Reviews
200
Ranking
#50 in Luxury Apartments
Best for
families valuing responsive staff, quiet grounds, and first-floor or dog-park amenities during initial leasing.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

Compare: Summers Grove vs Siena — Who Actually Takes Section 8?

What we found

A divided community: families and early-phase residents praise the leasing team (especially Briana and Vanessa), maintenance responsiveness, and quiet grounds, while long-term residents report compounding maintenance failures. Pest control delays led to window seal breakdowns and a trapped pet; the pool sits visibly dirty despite $2000+ rents. One tenant upgraded from 4 to 1 star after weeks of dismissed concerns and inadequate repairs.

The newer units and grounds impress first-time visitors. Staff professionalism during tours contrasts sharply with follow-up service quality. Noise from upstairs neighbors is occasional but noted, and rent escalations catch some residents off guard.

Praised for
  • attentive staff and leasing team
  • responsive maintenance crew
  • clean units and grounds
  • family-friendly community vibe
  • modern finishes and amenities
Watch-outs
  • severely neglected pool maintenance
  • unresolved pest control issues and poor window seals
  • careless handling during service visits
  • occasional upstairs noise
  • price increases after move-in
responsive-managementwell-maintainedclean-common-areaspest-problemsslow-maintenancefriendly-staffquiet-community
Best for: families valuing responsive staff, quiet grounds, and first-floor or dog-park amenities during initial leasing.
Think twice if: pest control and pool maintenance have been chronically neglected; long-term residents report dismissal of repeated concerns and price hikes.

What this place gets right

  • attentive leasing team with named staff
  • on-site responsive maintenance
  • modern unit finishes and layouts
  • pet-friendly with dog park and wash station

Before you tour or apply

  • Maintenance technician Neil proactively fixed motorized door lock without follow-up request
  • Leasing staff Briana and Vanessa regularly mentioned for tour and application guidance
  • Pool water quality and cleanliness repeatedly described as unacceptable for $2000+ rent tier
  • Pest control delays over three weeks; pest control entry left laundry room door unsecured, trapping resident's cat
  • Window seals and baseboards inadequately sealed despite maintenance inspection

Resident ratings

Luxury Apartments
Modern units and grounds attract new residents; long-term maintenance neglect, especially pool and pest control, erodes confidence.
Pet-Friendly Apartments
Dog park and wash station promoted; one incident of pest control leaving laundry area unsecured, resulting in cat trapped behind dryer.
Affordable & Section 8 Housing
Affordable rents claimed on website, but residents report substantial increases after move-in.
Townhome & Garden-Style Communities
Spacious first-floor layouts praised for families with toddlers; occasional upstairs neighbor noise noted.

How it stacks up

  • Rated 4.6 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

How We Score
Star rating 69
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
173
4
5
3
5
2
3
1
14

FAQ

What is the typical rent range?
Residents report rents of $2000 and above, though some mention initial prices that increase after move-in.
Do you have pet amenities?
Their website lists a dog park and dog wash station. One resident reported a maintenance incident where a service provider left a laundry room door open, resulting in a pet being trapped behind a dryer.
How responsive is maintenance?
Several residents praise quick responses to service requests. One maintenance technician, Neil, proactively completed a door lock repair even after the resident forgot to formally request it. However, pest control requests have been delayed for weeks.
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Park at Siena
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Park at Siena

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Most residents find Park at Siena a standout living experience in the Round Rock area. Units arrive spotless with modern appliances, the community feels quiet and well-kept, and staff including Desiree and maintenance tech Yannier Alvarez respond quickly to needs and move-in issues. The rare dissent centers on front office handling of resident concerns. Overall, the combination of friendly leasing staff, responsive maintenance, thoughtful amenities, and genuine care for residents shapes why many stay long-term or call it their best apartment experience.

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Caso University Heights
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Tours and initial move-in earned consistent five-star praise for welcoming staff and smooth process, especially from Christian and others in leasing. However, newer reviews reveal serious friction: unanswered calls, delayed security deposit refunds (one resident waited 30+ days with no explanation), and maintenance staff resistance. The sharp divide between old and new management suggests a recent operational shift that has hurt resident experience and communication.

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Oasis at Round Rock
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Oasis at Round Rock

4.3(20)✓ Google-verified

Reviewers consistently praise the modern design, spacious floor plans, and leasing staff-particularly Faith, Maidy, and Christian-who earn repeated thanks for smooth tours and move-ins. Early residents report significant frustration: the pool and gym promised by June remained unfinished months later while fees continued; electrical outlets and toilet hardware failed; ants appeared daily; and yard turf installations were left incomplete. Communication proved inconsistent, with management sending frequent reminders about parking but little clarity on delayed amenities. The property's newness cuts both ways. Units feel attractive and airy, and the townhome layout appealed enough to draw comparisons with high-end single-family living. Yet construction shortcuts appear evident-shorted outlets, water-leaking vents, holes admitting pests-suggesting rushed inspections. Some residents felt misled during tours about completion dates and what was included.

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Last updated 2026-09-22