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Caso University Heights

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 25 Google reviews · How we rank ›

4.2(25) 62 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingLuxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Caso University Heights
Location
Round Rock
Services
Student Housing, Luxury Apartments, Pet-Friendly Apartments
Reviews
25
Ranking
#139 in Student Housing
Best for
Early-stage tenants who want to sign under established leasing staff; less suitable for those requiring responsive maintenance or security deposit confidence.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-28.

What we found

Caso University Heights attracts residents with modern townhomes in a quiet, safe Round Rock community. Early movers and prospective tenants praised leasing agent Christian's help and swift setup. Recent reviews reveal a sharp decline: new management ignores calls, takes months to process security deposits with unexplained deductions, and maintenance staff refuse service requests. One former resident lost $1,700 of a $2,300 deposit with no documentation provided.

Praised for
  • beautiful modern townhomes
  • Christian's leasing service (early reviews)
  • quiet safe community
  • smooth move-in process
  • welcoming atmosphere
Watch-outs
  • new management unresponsive to calls
  • security deposit disputes and delays
  • poor communication from office staff
  • maintenance staff unwilling to help
  • staff not answering door or phone
well-maintainedquiet-communityfriendly-staffpoor-communicationslow-maintenanceunresponsive-maintenance
Best for: Early-stage tenants who want to sign under established leasing staff; less suitable for those requiring responsive maintenance or security deposit confidence.
Think twice if: Management is unresponsive to calls and inquiries; security deposit refunds are delayed beyond legal timelines and disputed without clear itemization.

What this place gets right

  • Modern townhome design with yard and garage
  • Pet-friendly with clear fee structure
  • Quiet, safe neighborhood in Round Rock
  • Strong early leasing experience under Christian

Before you tour or apply

  • Christian (leasing agent) praised for tours and application help in earlier reviews
  • New management arrived within the past year, triggering sharp service decline
  • Security deposit dispute cited carpet charges ($1,600) claimed without damage evidence
  • Maintenance staff reportedly refuse routine service requests
  • Office staff do not answer phone or door during posted hours

Resident ratings

Student Housing
Strong leasing experience with Christian in 2022-2023; deteriorated sharply after new management took over.
Luxury Apartments
Modern units and neighborhood praised; poor communication and slow maintenance now undermine the premium positioning.

How it stacks up

  • Rated 4.2 against a 3.99 average across the 249 student housing businesses listed here.
  • Has more Google reviews than 11% of the businesses in this directory.

What keeps coming up

beautiful townhomeschristianhelpful staffneighborhoodunitsthe officemanagementtourjokecommunity

How we scored this

How We Score
Star rating 40
Review volume 61
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
19
4
1
3
0
2
0
1
5

FAQ

Can I bring pets?
Yes. Pet fee is $300 per pet and pet rent is $30 per pet per month. The business website lists fenced yards as available.
Are the offices accessible by wheelchair?
Yes. The business lists wheelchair-accessible entrance, parking, restroom, and seating.
How do I book a tour?
Online appointments are available via their website. However, recent reviews report difficulty reaching the office by phone; consider using the online booking option or emailing through their site.
Request a quote

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Last updated 2026-09-08