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Eryngo Hills

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 173 Google reviews · How we rank ›

3.4(173) 59 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Eryngo Hills
Location
LBJ, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
173
Ranking
#394 in Luxury Apartments
Best for
Residents who encounter responsive staff members and prioritize amenities over guaranteed repair speed.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Half the reviews give five stars, praising fast maintenance fixes and staff like Melissa and Chris; the other half report weeks-long delays, mold, air conditioning failures, and management dismissing complaints. A recent management change (Avita Property Management took over four months ago) appears to have split the community: some residents see improvements and security patrols, while others document persistent failures that prompted Austin Code inspections and claims of habitual violations.

Staff names appearing repeatedly (Melissa, Meliza, Chris, Janio, Mikayla, Lanna) suggest inconsistent execution by individuals rather than systems. AC, plumbing, and pest control dominate complaints; when maintenance does respond, it can be swift. One negative review turned into an altercation where a manager allegedly offered to fight a resident outside the office, raising serious management concerns.

Praised for
  • rapid maintenance response
  • attentive office staff
  • security improvements
  • community amenities
Watch-outs
  • unresolved maintenance issues
  • mold and pest problems
  • poor management responsiveness
  • code violations reported
responsive-managementunresponsive-maintenancefriendly-staffpest-problemswell-maintainedslow-maintenance
Best for: Residents who encounter responsive staff members and prioritize amenities over guaranteed repair speed.
Think twice if: Those with AC, plumbing, or pest concerns should verify recent service record; management disputes have been heated.

What this place gets right

  • pool and hiking/biking trail access
  • some maintenance calls resolved in under an hour
  • pet-friendly community

Before you tour or apply

  • Melissa (leasing staff) named in multiple five-star reviews for lease renewal and customer service
  • Chris (maintenance supervisor) praised for proactive issue handling
  • Janio (maintenance) noted for efficiency
  • Management company changed to Avita Property Management approximately four months ago
  • AC failures reported across multiple units
  • Austin Code inspection reportedly conducted; property alleged to be on habitual offender list
  • Resident reported manager offered to fight outside office

Resident ratings

Luxury Apartments
Management transition has created stark divide: long-time residents report amenities and renovations, newer tenants report unresolved defects.
Pet-Friendly Apartments
No specific praise or complaints about pet-related services in reviews.

How it stacks up

  • Rated 3.4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 97
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
87
4
9
3
16
2
8
1
53

FAQ

How fast can maintenance respond?
Highly variable. Some requests (AC, plumbing) have been fixed within an hour or five minutes; others have gone unaddressed for weeks or months.
What is the recent management situation?
Avita Property Management took over approximately four months ago. This has coincided with a split in reviews: some residents report improvements and security patrols; others report worsening conditions and unresolved maintenance.
Are there amenities on-site?
Yes: swimming pool, picnic areas with barbecue grills, and hiking/biking trail access, per their website.
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Last updated 2026-09-22