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Eryngo Hills

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 172 Google reviews · How we rank ›

3.4(172) 59 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Eryngo Hills
Location
LBJ, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
172
Ranking
#538 in Luxury Apartments
Best for
Long-term residents with stable needs and strong rapport with named staff; less suitable for those requiring immediate repairs.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Named staff like Melissa, Meliza, and Chris earn consistent praise for leasing help and proactive repairs. Yet multiple residents report weeks-long delays on maintenance requests, persistent mold and cockroaches, broken air conditioning, missing hot water, and ceiling damage. Recent complaints cite management transitions and staff shortages as excuses, while some long-term residents note gradual improvements and renewed leases.

Management responsiveness divides sharply: some praise attentive office teams and security patrols; others describe rude staff, excuses, and maintenance requests closed without fixes. Reviewers question whether positive five-star reviews reflect genuine resident experience or reflect management connections, given the volume of code violations and habitability concerns reported.

Praised for
  • responsive staff members praised by name
  • professional leasing and renewal service
  • community improvements and security patrols
  • attentive maintenance supervisor
Watch-outs
  • chronic maintenance delays and unresolved requests
  • mold and pest infestations
  • HVAC and plumbing failures
  • unresponsive management and poor communication
friendly-staffresponsive-managementpoor-communicationunresponsive-maintenanceslow-maintenancepest-problemswell-maintained
Best for: Long-term residents with stable needs and strong rapport with named staff; less suitable for those requiring immediate repairs.
Think twice if: Maintenance responsiveness and habitability standards are critical for you; recent reviews cite chronic delays, mold, pest issues, and unresolved code violations.

What this place gets right

  • Individual staff members (Melissa, Chris, Meliza) deliver strong leasing and maintenance support
  • Pet-friendly with amenities: pool, barbecue areas, trail access
  • Security patrols and community improvements noted by longer-term residents

Before you tour or apply

  • Staff praised by name: Melissa (leasing), Meliza (renewals), Chris (maintenance supervisor), Lanna (hospitality)
  • Recent management transition to Avita Property Management reported four months ago coinciding with decline in maintenance quality
  • Code enforcement involvement mentioned; property cited as 'habitual offender' for code violations in one detailed complaint
  • Recurring issues: mold, German cockroaches, AC failures, hot water outages, plumbing leaks, ceiling damage
  • Long-term residents report security patrols and positive community changes

Resident ratings

Pet-Friendly Apartments
Website claims pet-friendly community, but reviews do not speak directly to pet policies or pet-specific services.

How it stacks up

  • Rated 3.4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 97
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
86
4
9
3
16
2
8
1
53

FAQ

Who manages Eryngo Hills now?
Avita Property Management took over approximately four months ago. This transition coincides with several complaints about declining maintenance responsiveness, though some residents report recent improvements in security and community care.
What amenities does Eryngo Hills offer?
The business states the property includes a swimming pool, picnic areas with barbecue grills, and access to hiking and biking trails. Reviews confirm the pool and community spaces are available.
How long does maintenance typically take?
Complaints describe waits of weeks to over a month for repairs like AC fixes and plumbing. One resident reported a month-long water leak and two weeks without working air conditioning. Individual responses vary; some praise the maintenance supervisor's responsiveness.
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Last updated 2026-09-08