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Eagle's Landing

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 66 Google reviews · How we rank ›

2.8(66) 50 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Eagle's Landing
Location
Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
66

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-24.

What we found

Eagle's Landing offers spacious apartments in East Austin and Mueller District, but maintenance and management issues dominate feedback. Residents report work orders marked finished without repairs being done, filthy move-in conditions requiring professional cleaning, and dangerous situations like loose dogs and broken glass in common areas. Staff friendliness exists but cannot offset the lack of follow-through on core services.

Praised for
  • spacious floor plans
  • friendly and attentive staff
Watch-outs
  • maintenance requests closed without work completed
  • poor move-in condition and cleaning
  • slow or unresponsive management
  • unsafe conditions (broken glass, loose dogs, cracked doors)
  • poor parking lot maintenance and unclear parking policies
well-maintainedunresponsive-maintenanceslow-maintenancepoor-communication
Think twice if: Think twice if maintenance responsiveness matters to you or if you need a clean move-in condition without extra expenses.

What this place gets right

  • spacious floor plans
  • pet-friendly with dog park
  • fitness center and swimming pool

Before you tour or apply

  • Move-in apartments often require professional cleaning and have faulty appliances (stove burners caked with grease, dishwashers smelling of mildew)
  • Maintenance staff names Michelle and Yessenia mentioned positively
  • Work orders closed as 'completed' or 'closed' despite repairs never being done
  • Remodeling entry incident resulted in resident filing police report for $3,000 in missing items; management did not respond to claims
  • Air conditioning outage lasted 20 days during summer without resolution
  • Parking lot has broken glass and trash; loose dogs off-leash in common areas
  • Approval process took 4 weeks from application to move-in

Resident ratings

Luxury Apartments
Spacious layouts praised but severely undermined by filthy move-in conditions, broken appliances, and unresolved maintenance requests.
Pet-Friendly Apartments
Dog park available but residents report loose dogs throughout property and unsupervised pets chasing other residents.

How it stacks up

  • Rated 2.8 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 27% of the businesses in this directory.

What keeps coming up

spacious apartmentadvanced persistent threatleasework ordersburnershelpful staffcarmaintenancelightmanagement

How we scored this

How We Score
Star rating 0
Review volume 79
Review recency 100
Review sentiment 27
Profile completeness 100
Verification 30

Breaking down the ratings

5
23
4
5
3
2
2
5
1
31

FAQ

What amenities are included?
Fitness center, swimming pool, dog park, picnic and BBQ areas, free after-school and summer programs, and cyber café.
How long does the leasing approval process take?
One resident reported a 4-week approval timeline from application to move-in, though reviewers consider this unusually slow.

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This 3.5-star complex divides sharply: some long-term residents praise responsive managers (Kyla, Lindsey, Cameron, Kaycee) and affordable rents, while recent tenants report rats, roaches, pest control failures, and staff who hang up calls or claim managers aren't present. Multiple reviews cite hallway filth, broken elevators, weak enforcement of quiet hours, and police activity including SWAT responses. Older management created friction; recent leadership has improved things for some, but common areas remain inconsistently maintained and resident behavior poorly supervised.

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Residents consistently experience efficient leasing with staff like Vanessa, Andrea, and Cheyenne, who handle move-in smoothly. Units are modern and clean; included WiFi and fitness amenities appeal to many. One resident notes ongoing noise from dogs and construction (building 7), thin walls, and earlier trash overflow issues that staff addressed after feedback, though security and theft remain concerns. Pet policies are clear: $200 deposit, $200 fee, $20/month rent. Best for those prioritizing prompt service and new construction. Work-from-home seekers should know that noise complaints persist despite management responsiveness.

Luxury ApartmentsPet-Friendly Apartments

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Last updated 2026-09-22